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Arcantis Hotel les Arcades

22 rue de la Republique, 71400 Autun, France
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Ranked #7 of 7 Hotels in Autun
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36 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
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  • Mar-May only
  • Jun-Aug only
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Stevenage, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 31, 2014

This hotel was clean and tidy very close to the station and local shops. The guy on reception was helpful and it had private parking. Breakfast was a little disappointing. remember to have the code to get into the hotel if you are staying out after 22.00

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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 20, 2014

We booked 8 rms via Booking.com which may explain why we did not have any problems with getting our rooms like other people on the reviews. However, the owner was not there when we arrived and the woman on duty was foreign (not French), and got completely confused with all the paperwork but in the end we were given our... More 

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Top Contributor
316 reviews 316 reviews
79 hotel reviews
154 helpful votes 154 helpful votes
1 of 5 stars Reviewed September 15, 2013

We had booked two rooms via internet and the hotel's website seemed to have accepted our reservations. However, when we showed up we were told rudely that the hotel had been fully booked for weeks and that we had to go look in another town! We went to the hotel nextdoor and were given two rooms on the spot! The... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed June 5, 2013

I had booked myself and my dad in to this hotel for 3 nights in June 2012 as we attended the world powerlifting championships. I booked the hotel 2 months in advance and I e-mailed them a week before to double check we had 2 rooms booked as I worry about things like this. They replied to my e-mail saying... More 

Was this review helpful? Yes 5
Cork, Cork, Ireland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 29, 2012

Booked hotel 4 weeks in advance and arrived on the day to be told that the hotel was full, the guy behind the desk is the worst I have ever come across, he gave out the room we had book to someone else afterwards who offered more money and we where not the only ones there that had this problem... More 

Was this review helpful? Yes 4
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 13, 2011

I agree absolutely with all the bad comments . You are not welcome in this place. A very unfriendly receptionist. Every little activity seem too much for him.You wonder why he is in the hotel-business . Rooms are poor and there is no waterpressure and constant temperature in the shower.It is a "Contact-Hotel" which normally have a good standard and... More 

Was this review helpful? Yes 4
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 4, 2011

I wish I had read the 5 previous TripAdvisor reviews (all in French) of this hotel before booking because I agree with them all. Unfortunately, it was the only place we could find with a family room for the four of us. The hotel is well-placed opposite the station and the downstairs reception is light and bright: do not be... More 

Was this review helpful? Yes 5

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