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BEST WESTERN Hotel Balmoral

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24 Rue Theodore Monod, 35400 Saint-Malo, France
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BEST WESTERN Hotel Balmoral
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597 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Melbourne, Australia
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very comfortable, modern hotel close to the railway station. Don't be put off by the proximity to the station, the area is very clean and has a modern library building, near to the modern station. Adjacent to the railway station are the bus stops for local buses plus the daily bus to/from Mont St Michel. The staff at the hotel... More 

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Marsascala, Malta
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just spent one night here but wished to have spent more. The hotel is 100 meters away from the train station and around a kilometre from the old town. Hotel is very clean, modern and well kept. Though we arrived early they still had a room ready for us. Recommended

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Jersey, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here just one night while visiting St malo. The rooms were brilliant and the hotel is in a nice location just a 10 minute walk from the wall and across the road from the train station and other shops and restaurants. We had the window open all night and had no problems with noise. Bathrooms nice, breakfast good... More 

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Bristol, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for only a couple of nights, but found it very comfortable and clean with friendly helpful staff. The room was modern with tea/coffee facilities and super shower. The hotel is situated outside of the Old City of St Malo although there is a very frequent bus service from just outside the hotel which takes you... More 

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

Paris, France
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really nice hotel, very friendly staff. The hotel is super new and deserves its 3 stars. It's a bit far from the old city of Saint Malos, 15-20min walk and the surroundings are quite industrial, empty looking but it's worth staying at the hotel anyway.

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Salvador, BA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable hotel, new rooms with everything needed for a good stay . In the morning, the silence is broken by the seagulls singing , which are mark of the city. The staff is very friendly and helpful, the breakfast offers excellent options. The hotel is in a very good location, next to the station which offers direct trains to... More 

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Paris, France
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is super modern, super clean, super spacious, and with a staff that has been the most generous and warmhearted since arriving in Bretagne/Brittany. The rooms are very modern and even by American standards will feel good and spacious. The bathroom was very modern, clean, with a shower that really made you feel like you were in some of... More 

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

Hong Kong, China
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a modern hotel, quite different from the style of those in the old town. Everything is new and looks clean, giving us a feeling of ease and comfort and safety. It is a bit of walk from the old city, perhaps 15-20 minutes. Outside the hotel, there are some free parking lots (from 7pm-9am). The area surrounding is... More 

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Guernsey, United Kingdom
Level Contributor
16 reviews
3 of 5 stars Reviewed 4 weeks ago

Very good location - not far away from town, close to train station. In our 4 days stay we found few positives and few negatives. Positives - cleanliness, house keeping staff and location (above) Negatives - reception - staff is not informed about basics how to go to St.Michel, Dinard, Dinan etc (answers for most of our questions was "I... More 

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Copenhagen, Denmark
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Probably the best BW-hotel I've stayed at, clean with good rooms and beds and ample parking (we arrived on a Saturday). Easy check-in with helpful personel, and afterwards they sent me a voucher for a drink the next time I visit, even through we neither bought breakfast nor dinner.

Was this review helpful? Yes 1
bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

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