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BEST WESTERN Hotel Balmoral

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24 Rue Theodore Monod, 35400 Saint-Malo, France
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BEST WESTERN Hotel Balmoral
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556 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
  • All months
    (556)
  • Mar-May only
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Leicester, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel as mid-journey break returning to England. The service was excellent from the very first, and remained at that level throughout my stay. Parking under the hotel for a (reasonable) fee allowed me to feel secure and relaxed, and the room was utterly excellent in every way. A few more English television channels wouldn't go amiss, though.... More 

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Calne, United Kingdom
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 10, 2015

Ideally situated next to the station and with a plethora of buses stopping just outside, this has much to recommend it. The "Coeurs de Ville" navette runs to the Brittany ferries terminal and to the walled city every twenty minutes. There is a supermarket on the other side of the square which is open all day on a Sunday, which... More 

Was this review helpful? Yes 2
bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

Raleigh, North Carolina
Top Contributor
62 reviews 62 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 13, 2015

Nice location within easy walking distance of the old town. Staff is attentive and very helpful. Had some issues getting onto Wi-Fi but finally managed to figure out how it worked in this hotel. Breakfast was good lots of choices.

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France
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 30, 2014

New build hotel good location second visit. Clean room good linen and comfortable bed. Tea and coffee in room which is not standard in France. Pleasant reception staff, parking secure, although payable. Easy access by foot told city and restaurant and bar - many to choose from. Recommendable hotel and price is good too.

Was this review helpful? Yes 1
Reston
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 15, 2014

There's nothing fancy here but it's a fine place for an overnight, just across the street from the train station. One warning: you may starve if you're a vegetarian. No area restaurants were open after 9, none of the room service dishes is meat-free and there aren't even any vending machines.

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Guernsey, United Kingdom
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 29, 2014

Arrived late, but hotel is easy to find, with parking too. Modern hotel, with all what needed for a nice stay. Very helpful staff. Walking distance from the St Malo old tow. Nice breakfast with lots of choices. will be back for sure.

Was this review helpful? Yes 1
Antwerp, Belgium
Top Contributor
91 reviews 91 reviews
43 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 2, 2014

Easy to access by car. Friendly staff, small room with noise coming through the connecting door to the next room, good size breakfast. Staff allowed me to park the car under the hotel for some additional nights at 10 € per night while travelling to the Channel Islands. They kept the car key in their safe. 20 min walk to... More 

Was this review helpful? Yes 1
Toronto
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 14, 2014

This relatively new hotel is located very near (you can see it as you exit) the St. Malo train station, and an easy (flat) 12-15 minute walk to the old town of St. malo (well worth a visit). This is convenient for ferry service to the Channel islands (and of course train service). Reception was efficient, friendly and helpful. My... More 

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 13, 2014

We found this hotel after asking directions. It is a relatively new hotel in a modern part of the town near the TGV station. It was a much quieter area than we expected. The staff were most helpful and the room was comfortable and quite spacious. The only real problem was the lights from the building opposite. There is parking... More 

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Oxford, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 30, 2014

Nice modern room, comfortable firm bed, huge shower, great breakfast buffet and very secure underground parking. The hotel is ultra modern, staff friendly and helpful. We stayed here as its about 5 minutes drive to the ferry port. Lots of local restaurants but recommend the old port which has an abundance of great places to eat whatever sort of food... More 

Was this review helpful? Yes 1
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