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All 83 Saint-Malo hotels

BEST WESTERN Hotel Balmoral

3.0 of 5 Hotel   |   24 Rue Theodore Monod, 35400 Saint-Malo, France
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92%
Ranked #15 of 83 hotels in Saint-Malo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
PelleasPhiladelphia Philadelphia
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405 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Philadelphia
Top Contributor
258 reviews 258 reviews
51 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very upscale for the price. Very big room, lovely view of a small public park across the street, good service. The REASON its a great deal for the price is that it is a 20-25 minute walk into town - and it really not a very scenic walk (industrial and shipping). Now, you cannot drive into St.... More

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midlands
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night prior to boarding the ferry the following morning. Location excellent as was the standard of accomodation, as one would expect from this chain of hotels. The hot food at breakfast was neither hot nor good but the cold selections appeared excellent. Only a minor thing but there was no milk in the room so... More

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Jersey, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for two nights, it was a great hotel that was very well presented and decorated. I was honestly surprised when I walked into the room and saw the standard of it, it was fantastic, I was not expecting this from a 3* Hotel. A minor issue was the walking distance and location, as it was hard... More

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Nottingham, United Kingdom
Top Contributor
75 reviews 75 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is just in the right place if you are visiting St Malo or catching the ferry back to the UK. Opposite the station. Opposite bus stops where a number of the busses go to the city. In walking distance of good restaurants. 10 minutes away from ferry terminal. Nice modern rooms, ours had a balcony. Parking available at... More

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Shropshire, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had one night here on our way back to UK - easy to find, though you have to have your room key before you can operate the door from the garage. Reception staff very helpful, room spacious and comfortable and amazingly quiet (206). Had a bit of difficulty getting my web connection, but think this was more to do with... More

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Brighton, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We arrived at 9am in the hotel room was not ready.came back at 2pm(c/in time) room still was not ready,but friendly receptionist gave as different room.c/in procedure was very poor.bathroom needs good cleaning. Breakfast over price. Not big choice for 13 euros. Total price for the stay was high. Totally agree hotel is more for business than for holiday!!!

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear customer, Thank you for your recent comment at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I want... More

Hampshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel primarily as it has secure storage for bicycles in their underground garage. The hotel is very modern, very clean and located about a 10-15minute walk away from the main city which you will need to go to for restaurants as there is little of quality in the vicinity. We booked a superior room and were allocated... More

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer Thank you for your comment By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of our entire team, I would like to apologize for not exceeding your expectations for the breakfast. Your satisfaction is important... More

Pleasant Valley, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 17, 2014

Shower is extremely slippery. Picked an American style hotel because of elderly parents. They were not able to take a shower for 3 days. Staff unable to be accommodating to any simple request. For example when I asked for bath mat, they gave me towels. Language was NOT the problem. "If they fall they can go to hospital. I am... More

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bwbalmoral, Directeur général at BEST WESTERN Hotel Balmoral, responded to this review

Dear Customer, Thank you for your opinion.We consider your comment, however please note that our showers meet the safety standards of hospitality.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More

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Additional Information about BEST WESTERN Hotel Balmoral

Address: 24 Rue Theodore Monod, 35400 Saint-Malo, France
Phone Number:
Location: France > Brittany > Ille-et-Vilaine > Saint-Malo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Balmoral 3*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#3 Business Hotel in Saint-Malo #12 Romantic Hotel in Saint-Malo #16 Family Hotel in Saint-Malo
Hotel Class
Official Description (provided by the hotel)
A Hearty WelcomeWhether you are organising a professional event or you simply want to enjoy a family holiday in Brittany, the team at Best Western Hôtel Balmoral St Malo is at your service.Built in 2010, Best Western Balmoral offers you the comfort of a three star hotel (air conditioned rooms, private parking etc.) and all the modern amenities you require (Wi-Fi, free national telephone, television with pay per view facility etc.). Along with its ideal location, our hotel is the perfect landing point for a new way of discovering Brittany! ... more   less 
Number of rooms
77

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