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Mercure Dinan Port Le Jerzual

#2 of 16 Hotels in Dinan
Certificate of Excellence
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26 Quai Des Talards, FR-22100 Dinan, France (Formerly BEST WESTERN Hotel Jerzual)
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Mercure Dinan Port Le Jerzual
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Mercure Dinan Port Le Jerzual
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294 reviews from our community

Traveler rating
    143
    116
    27
    6
    2
See reviews for
38
201
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
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  • All months
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    (63)
  • Jun-Aug only
    (96)
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    (86)
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    (49)
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Guernsey, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is like a mini five star hotel. It's officially ranked as a 3 star but it feels like a five star. I have stayed here around 10 times during the last 13 years and it's always very clean and has modern rooms and decor. The location is perfect, overlooking the river in the old harbour in Dinan. The... More 

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bwjerzual, Réceptionniste at Mercure Dinan Port Le Jerzual, responded to this review

Good morning, Thank you for your comment and for your loyalty over all these years. We inform you that we have become a 4 star hotel since early 2014. Hope to see you again. The reception desk More 

Guernsey
Top Contributor
107 reviews 107 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the hotel is relatively modern and simple. The staff are very friendly and helpful, speaking English. That helped, as my french is rusty. The location on the river Rance, below the medieval town of Dinan, is beautiful. The walk up into Dinan is via a steep cobbled hill, so be wary in the rain. There are loads of different types... More 

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Jersey, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is always spotlessly clean. A little disappointed this visit. Firstly there was nothing in our room with telephone instructions or when meals were served etc. Insufficient staff on duty, this meant if your were waiting at reception, you had a long wait, or if you were in the bar there was nobody to serve you. We were unfortunate... More 

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Channel Islands
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

After a grey, drizzly and misty four and a half hour drive it was a great relief to check into the Hotel Jerzual at Dinan port. The reception staff were welcoming and helpful and Lynne and I were soon settled into a spacious bedroom with large en suite shower room and shortly afterwards we sampled the excellent jacuzzi/spa pool before... More 

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bwjerzual, Réceptionniste at Mercure Dinan Port Le Jerzual, responded to this review

Dear Guest, Thank you for this nice comment. We are delighted that your stay in our hotel have pleased you. Hope to you again. Best regards. Reception desk, Alexandra Hotel Dinan Port Le Jerzual More 

Wells, United Kingdom
Top Contributor
82 reviews 82 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 24, 2014

This is a comfortable 'chain' hotel set on the edge of the beautiful medieval city of Dinan, but strangely it is is in Lnvallay, on the opposite bank of the Rance. Sympathetically designed to fit in (nearly) with the ancient river port, this hotel offers acceptable levels of comfort, but with enthusiastic and very helpful staff. The restaurant is a... More 

Was this review helpful? Yes 1
bwjerzual, Réception at Mercure Dinan Port Le Jerzual, responded to this review

Dear Guest, It's with pleasure that we take understanding for your comment. We are pleased that you enjoy your stay in our hotel. We hope to see you soon. Kind regards, Reception desk Alexandra. More 

Chesterfield, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 5, 2014

We've used this hotel in summer and our last visit was in October. The swimming pool was closed for the winter months but hot tub still available. The staff were as friendly and helpful as on our last visit. Good choice at the breakfast buffet each morning, however the restaurant was closed Sunday and Monday evenings but there was a... More 

Was this review helpful? Yes 1
bwjerzual, Réceptionniste at Mercure Dinan Port Le Jerzual, responded to this review

Dear guest, Thank you for letting your views on your recent stay at our property. Your opinion is very important to us and we value your feedback. We are very pleased that you enjoyed your stay with us. Best regards. Alexandra Réceptionniste HOTEL BEST WESTERN DINAN LE JERZUAL More 

Jersey, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 29, 2014

The staff are pleasant and very efficient. We had a room with a terrace next to the pool, a jacuzzi awaits. The food is very good for breakfast and dinner. We cannot fault this hotel or its staff well done and many thanks.

Was this review helpful? Yes
bwjerzual, Réceptionniste at Mercure Dinan Port Le Jerzual, responded to this review

Dear Guest, Thank you for letting your views on your recent stay at our property. Your opinion is very important to us and we value your feedback. We are very pleased that you enjoyed your stay with us. We hope you come back and see us soon. Best regards. Alexandra Réceptionniste HOTEL BEST WESTERN LE JERZUAL More 

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