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BEST WESTERN Hotel Jerzual

#3 of 16 Hotels in Dinan
Certificate of Excellence
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26 Quai Des Talards, 22100 Dinan, France (Formerly Mercure Dinan Port Le Jerzual)
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BEST WESTERN Hotel Jerzual
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BEST WESTERN Hotel Jerzual
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310 reviews from our community

Traveler rating
    147
    125
    30
    6
    2
See reviews for
39
213
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (310)
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    (79)
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    (96)
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    (86)
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    (49)
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Leeds, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Of all the hotels we have stayed in on our trip though France this was the best for amenities super rooms great shower lovely pool and fab bar area right by the river and boats. Safe car park and to top it all a full English breakfast is available . The only fault was we arrived on Sunday to find... More 

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claire p, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Good morning, Thank you for your nice comment, and we are delighted you enjoyed your stay. With the hope to receive you again. Reception desk Alexandra More 

Jersey, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this hotel is ideal when visiting dinan ,everything is good ,the reception,the rooms,the location but the restaurant is very poor,28 euros for 3 courses a lot of money for a very poor quality meal, go to the many restaurant across the bridge for 18 euros you will get fantastic French food we will come back to the mercure but will... More 

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claire p, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear Madame, dear Sir, We thank you for your feedback. We are pleased that you enjoyed your stay in our hotel. We are really sorry that the restaurant did not satisfied you. We hope to see you again. Reception desk More 

Jersey, Channel Islands
Contributor
18 reviews 18 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This smart, well designed hotel ticks a lot of boxes : plenty of secure parking, quiet location down by the banks of the River Rance, good restaurants within easy walking distance. Best of all for us were the blackout exterior blinds with extra blackout curtains ! This is the way a hotel room should be and is the gold standard... More 

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claire p, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear Madame, Dear Sir, We thank you for your feedback and for your pleasant comments. We hope to see you again in our hotel. Reception desk More 

Bridgend, United Kingdom
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

First time staying at Mercure chain and it was an excellent deal. Really enjoyed staying here for 4 nights. Room was great, nice big comfy bed and lovely terrace overlooking the pool. Staffs were friendly and service was great, always came with a smile. Perfect location too. Such a lovely and quaint town ... restaurant was excellent. For those wanting... More 

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claire p, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear Sir, Dear Madame, We thank you for your nice comments about our hotel and our restaurant. We hope to see you again. Reception Desk More 

Jersey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2015

Two couples enjoyed a a 2 night stay at this modern hotel located right on the banks of the river in the Old Port at the foot of the Dinan ramparts. It has just been taken over by Mercure from Best Western (that week) and staff were still in training and hence came across a bit inexperienced, I heard breakfast... More 

Was this review helpful? Yes 2
bwjerzual, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear Jerseyonetwo, Thank you for your feedback. We hope see you again. Reception desk. More 

Guernsey, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 8, 2015

This hotel is like a mini five star hotel. It's officially ranked as a 3 star but it feels like a five star. I have stayed here around 10 times during the last 13 years and it's always very clean and has modern rooms and decor. The location is perfect, overlooking the river in the old harbour in Dinan. The... More 

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bwjerzual, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Good morning, Thank you for your comment and for your loyalty over all these years. We inform you that we have become a 4 star hotel since early 2014. Hope to see you again. The reception desk More 

Guernsey
Top Contributor
110 reviews 110 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

the hotel is relatively modern and simple. The staff are very friendly and helpful, speaking English. That helped, as my french is rusty. The location on the river Rance, below the medieval town of Dinan, is beautiful. The walk up into Dinan is via a steep cobbled hill, so be wary in the rain. There are loads of different types... More 

Was this review helpful? Yes 1
bwjerzual, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear MMSIM, thank you for your feedback. We hope to see you soon in our hotel. Best Regards. Reception desk More 

Jersey, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 3, 2015

This hotel is always spotlessly clean. A little disappointed this visit. Firstly there was nothing in our room with telephone instructions or when meals were served etc. Insufficient staff on duty, this meant if your were waiting at reception, you had a long wait, or if you were in the bar there was nobody to serve you. We were unfortunate... More 

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bwjerzual, Receptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear Mrs Pammyspooner, Thank you for your feedback. Concerning your dinner in our restaurant we have listened your complaint. We remind you that we have did a goodwill gesture to resolve this issue. About your long wait to the bar and reception we are sorry for the inconvenience caused. We stay at your disposal. Best Regards The reception desk More 

Channel Islands
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

After a grey, drizzly and misty four and a half hour drive it was a great relief to check into the Hotel Jerzual at Dinan port. The reception staff were welcoming and helpful and Lynne and I were soon settled into a spacious bedroom with large en suite shower room and shortly afterwards we sampled the excellent jacuzzi/spa pool before... More 

Was this review helpful? Yes
bwjerzual, Réceptionniste at BEST WESTERN Hotel Jerzual, responded to this review

Dear Guest, Thank you for this nice comment. We are delighted that your stay in our hotel have pleased you. Hope to you again. Best regards. Reception desk, Alexandra Hotel Dinan Port Le Jerzual More 

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