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All 49 Vichy hotels

Mercure Vichy Thermalia

4.0 of 5 Hotel   |   1 Avenue Thermale, 03200 Vichy, France
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Ranked #9 of 49 hotels in Vichy
A recent review
4 of 5 stars Reviewed July 17, 2014
RobMalaga Malaga, Spain
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173 people have reviewed this hotel

Traveler rating
    26
    77
    45
    19
    6
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24
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 21, 2014

Vichy is a great overnight stop and the Thermalia is very well located. It's a pity that the upgrade to Mercure didn't extend to the air conditioning. A smart bathroom didn't compensate for the completely inadequate cooling system in the bedroom, resulting in a very uncomfortable night requiring the loan of a fan from the helpful reception staff. Not the... More

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Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review

Dear Madam, Sir, Thank you to havee taking time to tell us, my team and me, you remarks after your stay in our Hotel. We do our best to resolve all of this problems. Best regards More

Malaga, Spain
Top Contributor
59 reviews 59 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 17, 2014

When arriving by car having access to GPS navigation is strongly recommended. Private outside parking (paying), in front of the main entrance. Fast WiFi. Nicely furnished big quite room very a very good bed and lots of pillows. Very convenient big shower, which did not leak to floor. Many well situated electricity mains power outlets. No TV channel in the... More

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Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review

Dear Madam ans Sir From my team and myself, thank you We are waiting to receive you again in Vichy Best regars More

Pinkneys Green
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

The location is fantastic and the parking is reasonably priced (7 euros for 24 hours) as it is so central. We felt the hotel itself was quite average though, the receptionist wasn't very friendly and our room was very hot. The air conditioning worked but was not very effective and as we were on the top floor our window would... More

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Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review
Google Translation

Bonjour Madame, Monsieur, Mon équipe et moi, nous vous remercions pour vos remarques suite à votre séjour dans notre Etabmissement.... More

Bawtry, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 24, 2013 via mobile

My resounding memory of this place is the pillows, like cases stuffed with socks!! Otherwise the hotel was just average, decent continental and cooked breakfast, recently renovated rooms and good central location.

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Toronto, Canada
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 12, 2013

Last year we had stayed in a Mercure hotel in Rouen and were very happy with our experience. However, our stay in Mercure Vichy Thermalia made us realize that the quality of the Mercure Hotels is not consistent throughout the chain. To start with, upon entering the hotel, the decor looks a bit tired, not that it needs a fresh... More

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Jersey, United Kingdom
1 review
5 of 5 stars Reviewed October 1, 2013

We found this hotel to be excellent value newly furnished with excellent service. Good parking 7 euros 24 hours.Room was decent with spotless new bathroom loads of hot water. We had a decent meal, we did not arrive until 10.00 pm and were still served. Difficult to fault at 90 euros.Think of the best premeir inn you have stayed at,this... More

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England
Top Contributor
56 reviews 56 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 27, 2013

Good price through booking.com. Room pleasant and quiet, but very stuffy: it was hard to regulate the heating and a/c, but I admit that a call to reception might have helped. Decor recent and fresh - but all rather brown and perhaps catering to elderly curistes! Shower room well fitted out, though the water pressure on the 5th floor was... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2012 via mobile

We stopped for night traveling back home. The hotel is nice, staff friendly, restaurant in the evening so so, breakfast ok but the pillows!!! The worst I've ever encountered in a "stared" hotel....and I don't feel old enough yet to have to travel with my own.

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Additional Information about Mercure Vichy Thermalia

Address: 1 Avenue Thermale, 03200 Vichy, France
Location: France > Auvergne > Allier > Vichy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Vichy Thermalia 4*
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Also Known As:
Novotel Vichy
Vichy Novotel

31 photos of this hotel

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Pool/beach area (2)
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the heart of the thermal city and its parks, hotel with 78 rooms completely renovated. Its terraces and outdoor heated pool (from May 15 to October 15, weather forecast) will enhance your stay. Each room offers wireless internet, hospitality tray, and a safe. The hotel has a restaurant, bar and conference rooms for organizing your meetings or seminars. Public paying parkings (outdoor and underground) . ... more   less 
Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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