We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Vichy Thermalia

4.0 of 5
Hotel website
1 Avenue Thermale, 03200 Vichy, France
Special Offer
2 nights = up to 40% off
Mercure Vichy Thermalia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #8 of 50 Hotels in Vichy
A recent review
3 of 5 stars Reviewed October 13, 2014
Jojo42660 42660
Write a Review

220 reviews from our community

Traveler rating
    36
    99
    56
    22
    7
See reviews for
28
122
18
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (48)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (32)
All months
42660
Top Contributor
134 reviews 134 reviews
45 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 13, 2014

1 night in this hotel, decoration is not recent ... by far. Service is just OK but certainly not at a 4 star expectations. Swimming pool opening time is clearly not for people who stay here for business reasons. Price for the breakfast (14,5€) and for the diner 5 ravioli for 15€ (3€ per ravioli !!!) are absolutely not appropriate... More 

Was this review helpful? Yes
Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review

Dear, Madam and Sir, My team and myself will take care at yours remarks and do the best for next time. Have a nice day Best regards More 

Southampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 30, 2014

Good location but hotel badly needs updating. Breakfast area and food not great. We were disappointed with the hotel - the only plus was we had got our room at a good price otherwise my comments would be worse.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review

Dear Madam and Sir Thank you from my team and myself for yours remarks after you visit. We hope to see you again in Vichy Best regards More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 21, 2014

Vichy is a great overnight stop and the Thermalia is very well located. It's a pity that the upgrade to Mercure didn't extend to the air conditioning. A smart bathroom didn't compensate for the completely inadequate cooling system in the bedroom, resulting in a very uncomfortable night requiring the loan of a fan from the helpful reception staff. Not the... More 

Was this review helpful? Yes
Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review

Dear Madam, Sir, Thank you to havee taking time to tell us, my team and me, you remarks after your stay in our Hotel. We do our best to resolve all of this problems. Best regards More 

Malaga, Spain
Top Contributor
65 reviews 65 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 17, 2014

When arriving by car having access to GPS navigation is strongly recommended. Private outside parking (paying), in front of the main entrance. Fast WiFi. Nicely furnished big quite room very a very good bed and lots of pillows. Very convenient big shower, which did not leak to floor. Many well situated electricity mains power outlets. No TV channel in the... More 

Was this review helpful? Yes
Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review

Dear Madam ans Sir From my team and myself, thank you We are waiting to receive you again in Vichy Best regars More 

Pinkneys Green
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

The location is fantastic and the parking is reasonably priced (7 euros for 24 hours) as it is so central. We felt the hotel itself was quite average though, the receptionist wasn't very friendly and our room was very hot. The air conditioning worked but was not very effective and as we were on the top floor our window would... More 

Was this review helpful? Yes
Georges R, Directeur général at Mercure Vichy Thermalia, responded to this review
Google Translation

Bonjour Madame, Monsieur, Mon équipe et moi, nous vous remercions pour vos remarques suite à votre séjour dans notre Etabmissement.... More 

Bawtry, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 24, 2013 via mobile

My resounding memory of this place is the pillows, like cases stuffed with socks!! Otherwise the hotel was just average, decent continental and cooked breakfast, recently renovated rooms and good central location.

Was this review helpful? Yes
Toronto, Canada
Top Contributor
53 reviews 53 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 12, 2013

Last year we had stayed in a Mercure hotel in Rouen and were very happy with our experience. However, our stay in Mercure Vichy Thermalia made us realize that the quality of the Mercure Hotels is not consistent throughout the chain. To start with, upon entering the hotel, the decor looks a bit tired, not that it needs a fresh... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (5)
Viewed
Dining (6)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question