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Ibis Le Puy-en-Velay Centre

Certificate of Excellence
GreenLeadersSilver level
1 Avenue d'Aguilhe, 43000 Le Puy-en-Velay, France
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Ibis Le Puy-en-Velay Centre
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195 Reviews from our TripAdvisor Community

Traveler rating
    42
    82
    64
    6
    1
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17
107
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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San Francisco, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I think French hôtels rate themselves as far as stars are concerned. Case in point, this Ibis: no hand towels in bathroom, hair dryer next to the TV in the bedroom, dingy all around bathroom. I have stayed in 2 star hotels better equipped and cheaper too. This is lousy value for the price. Being city center and having a... More 

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lepuy-hotels, Gérant at Ibis Le Puy-en-Velay Centre, responded to this review

Sir, We have taken note of your comments regarding the bathroom, the hair dryer is put outside for security reasons because our bathroom is too small, there are 2 bath towels per room, it was enough to we ask to have supplémentaires.Une renovation for the bathrooms is scheduled in late year.The 3-star standard was awarded to us rigorously on all... More 

St. Malo, France
Top Contributor
88 reviews 88 reviews
68 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Since most people who visit Le Puy-en-Valey will want to see St. Michel, this is an ideally situated hotel for that site. We arrived very late, but our bus could park right outside, staff very efficient and friendly. Rooms very tiny, one could hardly move, but good bed. Wifi works well in the room (free). Breakfast surprisingly good for France.... More 

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lepuy-hotels, Gérant at Ibis Le Puy-en-Velay Centre, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Le Puy En Velay Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Cowbridge
Top Contributor
61 reviews 61 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 26, 2015

only the second time we've used an Ibis and it does what it says on the tin! Large room, comfy bed, good breakfast, friendly staff and very close to all the touristy bits of the city. Slight downside was the lack of any English by the check in girl and having to pay €6.5 euros for parking.

Was this review helpful? Yes
lepuy-hotels, Gérant at Ibis Le Puy-en-Velay Centre, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Le Puy En Velay Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Yorks
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 24, 2015

Clean rooms with comfortable bed and easy access via stairs and lift. secure parking for motorcycles. Staff were friendly and courteous. Easy accessible for the town with bars and cafes etc and a great stopping point for touring the region.

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lepuy-hotels, Gérant at Ibis Le Puy-en-Velay Centre, responded to this review

All the Ibis team thanks you for your nice comment. Your satisfaction and comfort is our primary concern and your return is our best reward. My team and I look forward to welcoming you again in our hotel for a future stay. Kind regards Sébastien CHAZOT More 

Wales
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2015

It may be regarded as a budget hotel, but, in all fairness it ticked all the boxes. Six persons on motorcycles visiting the area. Good hotel Good bedroom with comfortable beds Good breakfast First class area to stroll in the evenings Staff were first class. Excellent location. Will use again Five out of Five from all of us.

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lepuy-hotels, Manager at Ibis Le Puy-en-Velay Centre, responded to this review

All the Ibis team thanks you for your nice comment. Your satisfaction and comfort is our primary concern and your return is our best reward. My team and I look forward to welcoming you again in our hotel for a future stay. Kind regards Sébastien CHAZOT More 

FORT COLLINS
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 12, 2015

I would skip this hotel chain. it provides minimum essential accommodations. The beds are these 3 inch pads-most uncomfortable. The hair dryer is a hose that barely dries your hair. The lobby is dingy. And the price isn't cheap. We stayed in many lovely hotels for a comparable price. Breakfast was ok. Staff was helpful.

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lepuy-hotels, Responsable commercial at Ibis Le Puy-en-Velay Centre, responded to this review

Dear likestotravel1000, Thank you for taking the time to leave your review following your stay in our hotel ibis le Puy-en-Velay We are sorry your stay did not entirely live up to your expectations. Our rooms were renovated last year with a new comfortable bedding: large bed, soft duvet, comfortable pillow. Our lobby will be renovated this winter 2015 with... More 

Laval, France
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 27, 2015

We booked the Ibis after a lot of trawling websites to find a hotel for the night in Le Puy en Velay. It is the first time that we have stayed in one and we decided on this one due to its car parking and after reading other reviews. It really is a great 3* hotel with one of the... More 

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lepuy-hotels, Gérant at Ibis Le Puy-en-Velay Centre, responded to this review

Dear All Ibis team thank you for your nice comment. Your satisfaction and comfort is our primary concern and your return is our best reward. My team and I will be very happy to welcome you again in our hotel for a future stay Sincerely and kind regards Sébastien CHAZOT Directeur d'Exploitation More 

Hampshire, UK
Top Contributor
86 reviews 86 reviews
53 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed July 28, 2014

The hotel is in a convenient position from which to tour Le Puy, easy to get to with a car and decent parking which is always nice. The hotel seems to have a high throughput of coach parties which is beginning to show in the general std of public areas and the lift. Nonetheless bedrooms where clean, tidy and comfortable... More 

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lepuy-hotels, Responsable réception at Ibis Le Puy-en-Velay Centre, responded to this review

All the Ibis team thanks you for your nice comment. Your satisfaction and comfort is our primary concern and your return is our best reward. My team and I look forward to welcoming you again in our hotel for a future stay. Kind regards Justine POUTIGNAT - Assistance of direction More 

Dingle, Ireland
Top Contributor
52 reviews 52 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 30, 2014

World wide, the Ibis chain is remarkably consistent - excellent quality for the price. Polite welcome, everything well serviced and very clean. Room a little too cosy for my taste, but my budget liked it. Did not eat in as we enjoyed exploring the many small restaurants and cafes of Le Puy.

Was this review helpful? Yes
lepuy-hotels, Responsable réception at Ibis Le Puy-en-Velay Centre, responded to this review

Dear All Ibis team thank you for your nice comment. Your satisfaction and comfort is our primary concern and your return is our best reward. My team and I will be very happy to welcome you again in our hotel for a future stay Sincerely and kind regards Justine POUTIGNAT - Assistance of direction More 

Nairobi, Kenya
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 20, 2014

I stayed at the hotel for a week with around 25 friends while we started to walk the Camino de Santiago. Not only did the staff at the hotel put me in touch with a bus company so we could stay in one place and be transported each day while starting to walk the Camino, but the level of service... More 

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lepuy-hotels, Directeur général at Ibis Le Puy-en-Velay Centre, responded to this review
Google Translation

Madame, Monsieur, C'est avec satisfaction que j'ai partagé votre commentaire avec l'ensemble des équipes. Je vous remercie pour vos encouragements... More 

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