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BEST WESTERN Hotel Lafayette

3.0 of 5
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53 Avenue de l'Union Sovietique, 63000 Clermont-Ferrand, France
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BEST WESTERN Hotel Lafayette
Best prices for: 1 room 1 guest
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Ranked #21 of 60 Hotels in Clermont-Ferrand
A recent review
4 of 5 stars Reviewed May 21, 2015
ExpatAgainandAgain Chalon-sur-Saone, France
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Portuguese first
  • Spanish first
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Chalon-sur-Saone, France
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 21, 2015

Last time I was here was my first trip to France maybe 15 years ago. This time I ended up here by accident but found everything to be OK. I had room that had been smoked in even though the hotel is nonsmoking since 2014. Otherwise my room was comfortable and modern. Breakfast was better than most places with a... More 

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Lafayette63, Front desk at BEST WESTERN Hotel Lafayette, responded to this review

Dear Mrs and Mr, Thank you for your commentaire. We are happy that you have a nice stay with us and we hope we see you again for next time. Clermont-Ferrand is a good place to make a stop.. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay... More 

Stockholm, Sweden
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 13, 2015

I stayed for one night only. I also arrived in the middle of the night and just slept for a couple of hours. But the room itself was clean and nice. I did not have breakfast during my stay. The front desk staff was nice and friendly, both the night staff and the morning staff. Since I stayed for such... More 

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Lafayette63, Front Office Manager at BEST WESTERN Hotel Lafayette, responded to this review
Google Translation

Monsieur, Nous vous remercions d'avoir pris le temps de nous laisser votre bonne appréciation sur le site, votre avis compte... More 

Sweden
1 review
4 of 5 stars Reviewed September 8, 2014

If you need a hotel near the train station, this hotel should be your choice without hesitation. Friendly staff, clean and comfortable. The wifi did not work all the time for my phone, but the staff was very helpful to provide a new code

Review collected in partnership with Best Western

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Lafayette63, Réceptionniste / Marion at BEST WESTERN Hotel Lafayette, responded to this review

Dear Sir, Thank you for taking the time to leave this comment. We are delighted to hear that you enjoyed your stay in our hotel. We have noted your comment about the wifi and we do track information to the department concerned to prevent it from happening again. We look forward to welcoming you again on your next stay in... More 

Cardiff, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 25, 2014 via mobile

Arrived at this hotel mid afternoon to find someone had vomited outside the entrance of the hotel which was not a welcome sight. The area is very run down across the road from either a bus or train station. The receptionist was very pleasant and gave us a bottle of water for our room. The room was ok but smelt... More 

Was this review helpful? Yes 1
Lafayette63, Responsable réception at BEST WESTERN Hotel Lafayette, responded to this review

Dear Mrs and Mr, Thank you for your comment. By sharing what you liked or disliked during your stay, and showing us how to improve, you help us maintain the quality of our services and helping us deliver a superior experience for you and other guests in the future.. Sorry for not having been able to exceed your expectations. Kind... More 

Travelers are raving about these Clermont-Ferrand hotels

Junction City, Kansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 20, 2013

This hotel is right across the street from the train station. This made it very easy for us to find our hotel when we were out at night. Friendly staff, beds were comfy after traveling all day, and breakfast was good. Overall we had a great time.

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Northampton, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 2, 2013

Hotel Lafayette is easy to find as it is opposite the main railway station. The hotel has a secure car park to the rear and the staff were very helpful and friendly. The hotel is in a good condition and rooms have air conditioning and window blinds. Breakfast is available but no other food. Rooms have a mini bar stocked... More 

Was this review helpful? Yes 3
Channel Islands UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 11, 2013

We didn't mean to stop but were late because of the mountains and had a tired little one with us so took the first 3 star we found. The hotel has friendly staff and is clean. We also had a good view of the volcanos. The room was musty which necessitated sleeping with the window open..which became unpleasant because it... More 

Was this review helpful? Yes 2
Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 4, 2012

This was my third stay at the Best Western Lafayette. The rooms are compact, but are clean and have the standard amenities (desk, wireless connection, power outlets, shower, air conditioning, room safe, etc.). The hotel clerks are friendly and speak English (for which I am grateful as my French is rudimentary at best). It is located close to the train... More 

Was this review helpful? Yes 2
Copenhagen, Denmark
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 16, 2011

Needed an overnight stay at Clermont-Ferrand on our way from Pairs to Nice. On the positive: This hotel is affordable (100$), includes parking, breakfast, internet and Aircondition. The negatives: Only very basic english in reception, depressing neighbourhood, advertised as being in the centre of town but you still need to drive to get to the actual centre of town. Rooms... More 

Was this review helpful? Yes 3
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