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BEST WESTERN Hotel Lafayette

3.0 of 5
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53 Avenue de l'Union Sovietique, 63000 Clermont-Ferrand, France
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1 room 1 guest
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BEST WESTERN Hotel Lafayette
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90 Reviews from our TripAdvisor Community

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Traveler rating
    12
    34
    34
    8
    2
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21
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35
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (17)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (11)
All months
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night on our way to southern France. The hotel was good enough for one night. The most import thing (and the reason we choose this hotel) is the fact that they have a secure parking lot for free. You can park your car completely safe behind the hotel. The parking lot is locked during the... More 

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Hook, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very helpful staff who arraged gluten free food for me in advance. Breakfast was excellent and the only disappointment was a slight smell of cigarette smoke in the room on arrival. Hotel is ideally located for those travelling by train as we were.

Review collected in partnership with Best Western

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Bridgend, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a few saving graces. It has a secure par park that you have to specify when you book. The staff were lovely. The fittings and bed were fine but the room is very small and the skill and ingenuity used to squeeze a bath and shower into such a small space has to be admired.. But on... More 

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Willebroek, Belgium
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel. We went in a group of 6 persons, divided in 3 rooms. Some of those rooms had a renovated bathroom, one didn't. Rooms are small, but okay if you just want to sleep and visit the centre. Staff was very friendly and helpful. Breakfast was good. Free parking. Fairly long walk to the centre. I recommend taking the... More 

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York, UK
Level Contributor
339 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 stars Reviewed July 12, 2015

We stayed here for one night, a Friday. The hotel is close to the railway station is about 100 metres away. Check-in went smoothly by s receptionist who spoke good English. There is a car park at the rear of the hotel which seemed to get quite busy as the evening progressed - but we never used it. The room... More 

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Lafayette63, Service réception at BEST WESTERN Hotel Lafayette, responded to this review

Dear Mr SKELDERGATE Thank you for your commentaire. We are happy that you have a nice stay with us and we hope we see you again next time. Clermont-Ferrand is a good place to make a stop for one night on the way into the holidays. Kind regards from Auvergne, Front desk Best Western Hotel Lafayette More 

Chalon-sur-Saone, France
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 21, 2015

Last time I was here was my first trip to France maybe 15 years ago. This time I ended up here by accident but found everything to be OK. I had room that had been smoked in even though the hotel is nonsmoking since 2014. Otherwise my room was comfortable and modern. Breakfast was better than most places with a... More 

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Lafayette63, Front desk at BEST WESTERN Hotel Lafayette, responded to this review

Dear Mrs and Mr, Thank you for your commentaire. We are happy that you have a nice stay with us and we hope we see you again for next time. Clermont-Ferrand is a good place to make a stop.. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay... More 

Stockholm, Sweden
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 13, 2015

I stayed for one night only. I also arrived in the middle of the night and just slept for a couple of hours. But the room itself was clean and nice. I did not have breakfast during my stay. The front desk staff was nice and friendly, both the night staff and the morning staff. Since I stayed for such... More 

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Lafayette63, Front Office Manager at BEST WESTERN Hotel Lafayette, responded to this review
Google Translation

Monsieur, Nous vous remercions d'avoir pris le temps de nous laisser votre bonne appréciation sur le site, votre avis compte... More 

Sweden
1 review
4 of 5 stars Reviewed September 8, 2014

If you need a hotel near the train station, this hotel should be your choice without hesitation. Friendly staff, clean and comfortable. The wifi did not work all the time for my phone, but the staff was very helpful to provide a new code

Review collected in partnership with Best Western

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Lafayette63, Réceptionniste / Marion at BEST WESTERN Hotel Lafayette, responded to this review

Dear Sir, Thank you for taking the time to leave this comment. We are delighted to hear that you enjoyed your stay in our hotel. We have noted your comment about the wifi and we do track information to the department concerned to prevent it from happening again. We look forward to welcoming you again on your next stay in... More 

Cardiff, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 25, 2014 via mobile

Arrived at this hotel mid afternoon to find someone had vomited outside the entrance of the hotel which was not a welcome sight. The area is very run down across the road from either a bus or train station. The receptionist was very pleasant and gave us a bottle of water for our room. The room was ok but smelt... More 

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Lafayette63, Responsable réception at BEST WESTERN Hotel Lafayette, responded to this review

Dear Mrs and Mr, Thank you for your comment. By sharing what you liked or disliked during your stay, and showing us how to improve, you help us maintain the quality of our services and helping us deliver a superior experience for you and other guests in the future.. Sorry for not having been able to exceed your expectations. Kind... More 

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