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Hotel Helianthal

Place Maurice-Ravel, 64540 Saint-Jean-de-Luz, France
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230 Reviews from our TripAdvisor Community

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Traveler rating
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    52
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133
20
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
  • All months
    (230)
  • Mar-May only
    (57)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (34)
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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It used to feel like there was no choice but to swallow nasty cold service but now there is trip advisor. Ended up down the street at a charming Trip Advisor recommended hotel instead. Attitude and client focused staff make all the difference.

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London, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only stayed one night, but very happy with the quality of our room which was spacious and comfortable. Staff spoke English and were helpful and considerate. The hotel has a great location on the seafront and we enjoyed a relaxed drink at the bar with sea views. We had continental breakfast in the cafe on the ground floor. Not great,... More 

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Saffron Walden, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 25, 2015

First thing to say is that the hotel is perfectly located with the spa on the beach and the restaurant balcony overlooking the bay. However, when we asked how to get to the beach we were told there is no direct access and we had to walk round the streets to get to it; no great trial but hardly 4... More 

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Aux-Aussat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2015

the hotel, is perfectly situated, on the sea front and in the center of town, great staff, and the spa is brilliant. in terms of the restaurant, the menu which changes everyday, gives you a large choise on 4 different menus.

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Suffolk, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 23, 2015

Good location in the heart of the town and near the sea - but with no views. Quite noisy at night but to be expected in a busy seaside town. The hotel is nothing different so offers little of interest to look at but it is comfortable and clean enough - I would agree with other reviews that it could... More 

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Mayaguez, Puerto Rico
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 12, 2015

This hotel near-but-not-by the sea looks good in photos, but is in reality shabby: shabby in hospitality and shabby rooms. Having paid extra for a quiet room, the best that I can say is that at least it is not by the elevator. It is one room down from the elevator. Upon check-in, I asked about parking, but was informed... More 

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Milton Keynes
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed August 22, 2014

This hotel is not worthy of its 4 star grading. The hotel is in much need of renovation and the rooms are very dated. The spa was a huge let down. In the spa area some of the tiles has cracked, the swimming pool needs a good clean and the place generally looked unclean. In our room the curtains had... More 

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Travelers are raving about these Saint-Jean-de-Luz hotels

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 6, 2014 via mobile

We stayed 3 nights. The room was normal for a Comfort Room, the balcony need a clean up badly and a renovation. The Staff very helpfully and when we needed something done, it was done. The spa worth the trip and I had a massage looking out a the ocean, so this and the spa made our stay pleasant. The... More 

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Dublin, Ireland
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed for 4 nights - The rooms were clean and spacious. Our room was on the 1st floor looking over the main enterance. We could hear the crowd in the bar nearby every night and also the teenages who use the out side of the hotel as a skate park @ the w;'end........So please request a room with either... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 30, 2013

Stayed at this hotel spa with my mom who experienced the spa treatments while I enjoyed the area. The hotel staff was very courteous and very helpful with everything. The hotel is decently renovated with a few quirks here and there (slow elevators, water leaks in the hallway under the glass ceilings). Rooms are of decent size and comfortable with... More 

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