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Hotel Helianthal

Place Maurice-Ravel, 64540 Saint-Jean-de-Luz, France
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Hotel Helianthal
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Ranked #17 of 32 Hotels in Saint-Jean-de-Luz
A recent review
3 of 5 stars reviewed 4 days ago
ngc43 Saffron Walden, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saffron Walden, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First thing to say is that the hotel is perfectly located with the spa on the beach and the restaurant balcony overlooking the bay. However, when we asked how to get to the beach we were told there is no direct access and we had to walk round the streets to get to it; no great trial but hardly 4... More 

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Aux-Aussat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2015

the hotel, is perfectly situated, on the sea front and in the center of town, great staff, and the spa is brilliant. in terms of the restaurant, the menu which changes everyday, gives you a large choise on 4 different menus.

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Suffolk, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 23, 2015

Good location in the heart of the town and near the sea - but with no views. Quite noisy at night but to be expected in a busy seaside town. The hotel is nothing different so offers little of interest to look at but it is comfortable and clean enough - I would agree with other reviews that it could... More 

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Mayaguez, Puerto Rico
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed January 12, 2015

This hotel near-but-not-by the sea looks good in photos, but is in reality shabby: shabby in hospitality and shabby rooms. Having paid extra for a quiet room, the best that I can say is that at least it is not by the elevator. It is one room down from the elevator. Upon check-in, I asked about parking, but was informed... More 

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Milton Keynes
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 22, 2014

This hotel is not worthy of its 4 star grading. The hotel is in much need of renovation and the rooms are very dated. The spa was a huge let down. In the spa area some of the tiles has cracked, the swimming pool needs a good clean and the place generally looked unclean. In our room the curtains had... More 

Was this review helpful? Yes 3

Travelers are raving about these Saint-Jean-de-Luz hotels

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 6, 2014 via mobile

We stayed 3 nights. The room was normal for a Comfort Room, the balcony need a clean up badly and a renovation. The Staff very helpfully and when we needed something done, it was done. The spa worth the trip and I had a massage looking out a the ocean, so this and the spa made our stay pleasant. The... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed for 4 nights - The rooms were clean and spacious. Our room was on the 1st floor looking over the main enterance. We could hear the crowd in the bar nearby every night and also the teenages who use the out side of the hotel as a skate park @ the w;'end........So please request a room with either... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 30, 2013

Stayed at this hotel spa with my mom who experienced the spa treatments while I enjoyed the area. The hotel staff was very courteous and very helpful with everything. The hotel is decently renovated with a few quirks here and there (slow elevators, water leaks in the hallway under the glass ceilings). Rooms are of decent size and comfortable with... More 

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Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 22, 2013

Great Hotel and location , unfortunately they don't let children in the Spa....they now state you have to be 14, yet they don't advise this on any of the web sites that they advertise through ...such as Booking.com ...who incidentally take no responsibility for anything on their webiste as they put all resposnibility on the hotel. Shame.

Was this review helpful? Yes 1
Boston
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 16, 2013

We just stayed 3 days as a try out for a week stay later on at this Hotel Spa (Thalassotherapie) Very impressed by the attention to details and flexibility . The hotel is in the center of a cute sea Town in the Pays Basque. We took the demi pension. Delightful creative menu yet light at the Oceane with a... More 

Was this review helpful? Yes 4
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