We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Helianthal

4.0 of 5
Hotel website
Place Maurice-Ravel, 64540 Saint-Jean-de-Luz, France
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Helianthal
View Map
Add Photo Write a Review

276 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Melbourne
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 7, 2015

Thought it was a good idea as we had been asked to holiday with some realatives staying in Saint John de Luz. We used expedia to source and book this hotel. Right on the coast and appeared to be perfect. We did not stay there. Why - our first alocated room smelt like a cross between a wet dog that... More 

Helpful?
Thank CassG
Montreux, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

Very nice Hotel, central with Spa facility and access to the beach, very good food, very friendly and helpful customer service, nice room and clean. I can recommend this hotel to couples and to single persons. It was the first time we went to Saint Jean de Luz, but not the last time....

Helpful?
1 Thank Jan-Christian S
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 9, 2015 via mobile

It used to feel like there was no choice but to swallow nasty cold service but now there is trip advisor. Ended up down the street at a charming Trip Advisor recommended hotel instead. Attitude and client focused staff make all the difference.

Helpful?
2 Thank Cana61

Travelers are raving about these Saint-Jean-de-Luz hotels

London, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 5, 2015

Only stayed one night, but very happy with the quality of our room which was spacious and comfortable. Staff spoke English and were helpful and considerate. The hotel has a great location on the seafront and we enjoyed a relaxed drink at the bar with sea views. We had continental breakfast in the cafe on the ground floor. Not great,... More 

Helpful?
Thank davidc096
Saffron Walden, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 25, 2015 via mobile

First thing to say is that the hotel is perfectly located with the spa on the beach and the restaurant balcony overlooking the bay. However, when we asked how to get to the beach we were told there is no direct access and we had to walk round the streets to get to it; no great trial but hardly 4... More 

Helpful?
Thank ngc43
Aux-Aussat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2015

the hotel, is perfectly situated, on the sea front and in the center of town, great staff, and the spa is brilliant. in terms of the restaurant, the menu which changes everyday, gives you a large choise on 4 different menus.

Helpful?
Thank evanlefrench
Suffolk, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 23, 2015

Good location in the heart of the town and near the sea - but with no views. Quite noisy at night but to be expected in a busy seaside town. The hotel is nothing different so offers little of interest to look at but it is comfortable and clean enough - I would agree with other reviews that it could... More 

Helpful?
Thank J0J043
Mayaguez, Puerto Rico
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 12, 2015

This hotel near-but-not-by the sea looks good in photos, but is in reality shabby: shabby in hospitality and shabby rooms. Having paid extra for a quiet room, the best that I can say is that at least it is not by the elevator. It is one room down from the elevator. Upon check-in, I asked about parking, but was informed... More 

Helpful?
Thank Ana K
Milton Keynes
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed August 22, 2014

This hotel is not worthy of its 4 star grading. The hotel is in much need of renovation and the rooms are very dated. The spa was a huge let down. In the spa area some of the tiles has cracked, the swimming pool needs a good clean and the place generally looked unclean. In our room the curtains had... More 

Helpful?
3 Thank Becky R
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 6, 2014 via mobile

We stayed 3 nights. The room was normal for a Comfort Room, the balcony need a clean up badly and a renovation. The Staff very helpfully and when we needed something done, it was done. The spa worth the trip and I had a massage looking out a the ocean, so this and the spa made our stay pleasant. The... More 

Helpful?
1 Thank Inger N
Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Dining (6)
Viewed
Pool/beach area (5)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Family/play areas (5)
Viewed
View from room (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Saint-Jean-de-Luz
0.1 mi away
Grand Hotel Thalasso & Spa
Grand Hotel Thalasso & Spa
#8 of 32 in Saint-Jean-de-Luz
4.5 of 5 stars 78 reviews
0.4 mi away
Hotel Parc Victoria
Hotel Parc Victoria
#2 of 32 in Saint-Jean-de-Luz
4.5 of 5 stars 168 reviews
0.2 mi away
Hotel de la Plage
Hotel de la Plage
#3 of 32 in Saint-Jean-de-Luz
4.5 of 5 stars 157 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Les Almadies
Hotel Les Almadies
#1 of 32 in Saint-Jean-de-Luz
5.0 of 5 stars 70 reviews
0.7 mi away
La Reserve
La Reserve
#7 of 32 in Saint-Jean-de-Luz
4.5 of 5 stars 363 reviews
8.8 mi away
Le Regina Biarritz Hotel & Spa - MGallery Collection
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay