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All 34 Saint-Jean-de-Luz hotels

Hotel Le Relais Saint Jacques

13, Avenue de Verdun, 64500 Saint-Jean-de-Luz, France
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Ranked #4 of 34 hotels in Saint-Jean-de-Luz
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 14, 2014
lenharvey911 Brecon, United Kingdom
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97 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Brecon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

My wife and I stayed here for one week in June and had a great time. The hotel staff are all very friendly and helpful. They make you feel very welcome and seem to really enjoy being of service and interacting with guests. The owner herself is regularly there helping out with service. She has a nice touch of bringing... More

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Newnan, Georgia
Top Contributor
133 reviews 133 reviews
48 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed June 7, 2014

My wife, daughter, and I stayed one night here on route from Bordeaux area to San Sebastian. We booked somewhat last minute after reading Trip Advisor reviews. Overall, while I know 3* European hotel rooms can be small, ours was barely manageable with a twin for my daughter and a double for us. Reviews are correct that hotel is close... More

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hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your notice, it helps us to progress but if we can change many things we can't extend the rooms! you booked by internet and we gave 17% comissions on the price of your room to the agency, so it's difficult to include breakfast in the price, if you want good booking conditions it's better to... More

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

My husband & I just left Hotel Le Relais Saint Jacques after spending 3 nights there to explore the little Basque French villages that we have read about & visit St. Jean Pied de Port. Loved the little town, but was first disappointed that my husband didn't reserve a hotel with a beach view that we enjoy in our hours... More

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hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your kind notice, it was a great pleasure to receive you in our hotel and I am pleased to know you had a nice stay with us. More

Bridgend, Wales, United Kingdom
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 5, 2013 via mobile

We stayed for five nights & could have stayed for fifteen. Saint J de L is a vibrant small city and port and parking can be a problem all over. Initially we parked for free behind the station until we could snaffle one of the 6 or 7 free spots at the front of the hotel. I had been worried... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

All the positive points in previous reviews are bang on the button: while the rooms are not huge (but exactly as shown in photos, so no surprises), they are comfortable, very well equipped, spotlessly clean and very nicely presented indeed. The staff are all delightful, charming & welcoming - and yes, they will indeed supply you with a parasol &... More

Was this review helpful? Yes 1
Reading, United Kingdom
Top Contributor
70 reviews 70 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 28, 2013

We were initially a bit disappointed when we arrived at the hotel as it was right on a busy roundabout, opposite the railway station, with nowhere to park and meters on the side roads. I assumed that it would be very noisy and we would be paying a fortune to park the car. How wrong I was! Yes, the hotel... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 10, 2013

Would most definitely recommend a stay here - as mentioned in previous reviews the location is great, central but very peaceful. The rooms are nice, great showers, good aircon, etc. However what really stood out was the customer service. The owner and staff are exceptionally friendly and obviously take great pride in their hotel. We found the free loan of... More

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Scottsdale, Arizona
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 29, 2013

We really enjoyed staying at this small hotel in St-Jean-De-Luz. It is in a great location - right across from the train station and very close to the main square. If you choose not to have breakfast at the hotel, there is a great bakery next door and grocery store just around the bend on the same street. The hotel... More

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Zurich, Switzerland
Top Contributor
50 reviews 50 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 13, 2013

We absolutely loved St Jean - de - Luz. It's a gentle and charming resort that still has the spirit of days gone by. The crowds are in Biarritz or San Sebastian. I was so pleased that I booked the Le Relais St Jacques. I was worried it may be noisy due to it's central location across from the railway... More

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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 22, 2013

This is an excellent place to stay in St Jean de Luz. Nice clean and well appointed rooms, not huge but very comfortable with their own A/C, minibar etc. We stayed in the privilege room and would recommend it. As mentioned in other reviews the triple glazing is amazingly effective making the room very quiet. Service and attention to detail... More

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Additional Information about Hotel Le Relais Saint Jacques

Address: 13, Avenue de Verdun, 64500 Saint-Jean-de-Luz, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Price Range (Based on Average Rates): $$
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Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#4 Family Hotel in Saint-Jean-de-Luz #7 Romantic Hotel in Saint-Jean-de-Luz
Official Description (provided by the hotel)
Le Relais St-Jacques is a three star hotel which was completely updated and remodeled in spring 2009 to provide you the best comfort and quality.17 comfortable rooms with air-conditioning, flat screen TVs, internet access, original art in each room, minibar. Convenient elevator access to all floors makes the hotel easily accessible and simple to navigate for those with limited mobility.Our view rooms have a territorial views of the mountains. ... more   less 
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