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Hotel Le Relais Saint Jacques

Certificate of Excellence
3.0 of 5
Hotel website
13, Avenue de Verdun, 64500 Saint-Jean-de-Luz, France
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1 room 1 guest
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Hotel Le Relais Saint Jacques
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (31)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (10)
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Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The patron and her staff made our stay even more enjoyable by being very friendly and always helpful beyond what is normally experienced by hotel staff. Beds very comfortable, room, bathroom always spotlessly clean. Cannot recommend highly enough. Mark of New Zealand.

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Augusta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

We arrived in Saint Jean de Luz by car unsure where we would park From the moment we arrived Florence was so helpful with parking showing us the room and offering advise for our stay, even offered a towel and beach umbrella so we wouldn't get burnt. The bed and pillows were the best we had had on out trip.... More 

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hotelstjacques64, Responsable réception at Hotel Le Relais Saint Jacques, responded to this review

We are happy that your stay in our hotel passes well .Thank you for your visit. We hope that our region the Basque Country pleased you and that you will have the possibility of meaning seeing us in France during one of your next journey. More 

Mountain View, California
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 5, 2015

Relais Saint-Jacques is small hotel in the center of St. Jean De Luz. There’s no parking for the hotel, so you need to park nearby in paid parking. The staff is super friendly and helped me plan my spare time. The rooms are not much and the breakfast is not worth the 9euro charge, as there’s plenty of nice bistros... More 

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Wakefield, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015

We stayed here for 5nights after reading good reviews it's a family run hotel and they can't do enough to please you the rooms although on the small side are clean and well serviced daily with a fridge and tea and coffee facilities go for a superior room with balcony these overlook the roundabout but have pleasant views to the... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

We felt very safe in this friendly , well located hotel. Clean rooms, perfect size for two (even ladies) with air conditioning and quiet rooms. We could easily walk anywhere and staff had good recommendations. Offered free beach umbrellas and towels. Slept in for breakfast but sounded like it was generous for 9€.

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hotelstjacques64, Responsable réception at Hotel Le Relais Saint Jacques, responded to this review

All the team thanks you for your visit and we are happy that you had a good stay. We hope that you appreciated our beautiful region and the Basque culture. More 

Netherlands
Level Contributor
210 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed June 23, 2015

At 100 euro ex breakfast, this small hotel in the centre of town, offers nice clean rooms. Small but big enough to sleep, but if you have two big suitcases it will be a little trouble to fins space. Bed is very good, small but good bathroom, excellent shower. Fridge in room too, room 204 is very quiet, as hotel... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 31, 2015

After 2.5 weeks of traveling in Germany, France and Spain, walking into my room and having the fastest and most reliable WiFi I have to rate this place as fantastic! I give it five star all around, great place. The hotel is also very nice with the lady at the front desk so helpful and pleasant. She walked us to... More 

Was this review helpful? Yes 2
Miramont-de-guyenne, France
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

We wanted a hotel that was in the old town yet had parking as we wanted to walk everywhere. Most of the old hotels do not have parking other than those that are very expensive. Le Relais does not have a car park but there is a parking bay in front of the hotel and a large public car park... More 

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London
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

We have just spent three sunny days here and cannot fault the hotel. It is perfectly situated, within a short stroll of the centre of this pretty town, with its restaurants, cafes, shops, stunning beach and magnificent church. Our welcome, from Ann, the owner, was warm and friendly - as it was to our dog, who stayed with us at... More 

Was this review helpful? Yes 1
ann arbor , michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

We just left a 6 day stay at this hotel. It is a great value for the money. Some say the room is small but we found it more than adequate. This hotel has everything you want. There was a big desk, wifi of course, a comfortable bed, a quiet room, a refrigerator, a kettle for coffee/ tea, hair dryer,... More 

Was this review helpful? Yes 1
hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you for such a nice review!!! it was a great time to have you in our hotel and thank you to notice and write about the staff we try to make a family and cosy hotel and we are pleased when our customers write about it. It's a hard job, you try to make your best and sometimes people... More 

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