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Hotel Le Relais Saint Jacques

Certificate of Excellence
Hotel website
13, Avenue de Verdun, 64500 Saint-Jean-de-Luz, France
Special Price
15% off room rate
Hotel Le Relais Saint Jacques
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Ranked #5 of 31 Hotels in Saint-Jean-de-Luz
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 3, 2014
sherlou ann arbor , michigan
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116 reviews from our community

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    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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ann arbor , michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

We just left a 6 day stay at this hotel. It is a great value for the money. Some say the room is small but we found it more than adequate. This hotel has everything you want. There was a big desk, wifi of course, a comfortable bed, a quiet room, a refrigerator, a kettle for coffee/ tea, hair dryer,... More 

Was this review helpful? Yes 1
hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you for such a nice review!!! it was a great time to have you in our hotel and thank you to notice and write about the staff we try to make a family and cosy hotel and we are pleased when our customers write about it. It's a hard job, you try to make your best and sometimes people... More 

sydney
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 30, 2014

Located in the middle of, or near to, everything including the fishing port, Hotel de Ville, train station, old town and the beach. Couldn't ask for anything more. Restaurants, cafes and markets just around the block. What a great place and hotel to match. The owners are manning the desk and are so helpful and friendly and talkative. They cook... More 

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hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your nice review and we are very pleased you enjoyed your stay in our hotel and our nice city More 

Brighton, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 26, 2014

This was our second stop on our mini road trip long weekend. We parked in the free parking behind the railway station as recommended on Trip Advisor, (thanks guys). A friendly greeting and taken personally to the room was a nice touch. The room was smallish pleasant, with a bathroom and separate loo (always welcome!). Lots of handy bits and... More 

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hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you for your nice and long review, it will help all the tripadvisor roader. You stopped here when it was very warm but also very windy, it's not like this all the time but it's happen specially here when th wind comes from the sea and the harbour More 

paris
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 26, 2014

WE spent 3 nights at this hotel We chose a room with a balcony and a view of the of the port and the mountains.IT was a good choice.The room was not huge, well appointed and very clean. What made this place so special other than the location is the care and warmth of its personnel ,namely the owner Ann... More 

Was this review helpful? Yes 1
hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

thank you so much for your nice and warm review, we try to make our best to pleased our customers and thank you to notice it, also we like it!! More 

Kettering, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

Excellent location, fell into the hotel from the train station. Very close to restaurants and the sea. The owner Ann was brilliant and looked after us as if we were family. Breakfast selection was very good and the eggs were always cooked to perfection. If we go back to St Jean de Luz we would not even look for another... More 

Was this review helpful? Yes 2
hotelstjacques, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for such a positive review!!we look forward to your return visit More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 30, 2014 via mobile

Set in perfect location in town centre close to beach and restaurants. Loved the fact they offered complimentary beach towels and umbrellas for the beach. Window glazing worked wonders. Friendly staff, no complaints throughout our short stay.

Was this review helpful? Yes 1
hotelstjacques, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

thank you very much for your positive review More 

Brecon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

My wife and I stayed here for one week in June and had a great time. The hotel staff are all very friendly and helpful. They make you feel very welcome and seem to really enjoy being of service and interacting with guests. The owner herself is regularly there helping out with service. She has a nice touch of bringing... More 

Was this review helpful? Yes 1
hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your nice and kind review, it helps us to continue to make our hotel warm and cosy More 

Newnan, Georgia
Top Contributor
136 reviews 136 reviews
48 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed June 7, 2014

My wife, daughter, and I stayed one night here on route from Bordeaux area to San Sebastian. We booked somewhat last minute after reading Trip Advisor reviews. Overall, while I know 3* European hotel rooms can be small, ours was barely manageable with a twin for my daughter and a double for us. Reviews are correct that hotel is close... More 

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hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your notice, it helps us to progress but if we can change many things we can't extend the rooms! you booked by internet and we gave 17% comissions on the price of your room to the agency, so it's difficult to include breakfast in the price, if you want good booking conditions it's better to... More 

Top Contributor
50 reviews 50 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

My husband & I just left Hotel Le Relais Saint Jacques after spending 3 nights there to explore the little Basque French villages that we have read about & visit St. Jean Pied de Port. Loved the little town, but was first disappointed that my husband didn't reserve a hotel with a beach view that we enjoy in our hours... More 

Was this review helpful? Yes
hotelstjacques64, Propriétaire at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your kind notice, it was a great pleasure to receive you in our hotel and I am pleased to know you had a nice stay with us. More 

Bridgend, Wales, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 5, 2013 via mobile

We stayed for five nights & could have stayed for fifteen. Saint J de L is a vibrant small city and port and parking can be a problem all over. Initially we parked for free behind the station until we could snaffle one of the 6 or 7 free spots at the front of the hotel. I had been worried... More 

Was this review helpful? Yes 2
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