We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Le Regina Biarritz Hotel & Spa - MGallery Collection

Certificate of Excellence
52 Avenue de l'Imperatrice, 64200 Biarritz, France (Formerly Mercure Thalassa Regina & Golf Biarritz)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Le Regina Biarritz Hotel & Spa - MGallery Collection
View Map
Add Photo Write a Review

228 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    178
    41
    5
    3
    1
See reviews for
39
132
9
8
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (49)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (40)
All months
Midhurst, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel, room was lovely, staff were very helpful and provided a great base in Biarritz for my daughter to learn to surf. A car is useful as it is a good half hour walk to the centre of town.

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guest, Following to your stay with us, we thank you for writing this very kind comment. It was a pleasure to welcome you, and we do hope to see your daughter and yourself back soon to Biarritz and to the hotel. Best regards, More 

Richmond, Surrey
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 5 nights in August. Hotel itself is luxurious and calm. Apparently it was full while we were there but you would not have guessed. The common areas were relatively empty and the staff attentive. The room was standard which was perfect for 2 of us - not too small, big bathroom, all amenities. We did not go... More 

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guests, We are really happy you liked the hotel, the service, the room, the pool area, and the location! Thank you for sharing your nice opinion. We hope to have the pleasure of welcoming you again on your next trip to Biarritz. Kind regards, More 

Dorset
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has a beautiful central lounge atrium area but even the higher grade room was a bit small. It was not possible to sit on the balcony. The double layer double glazing meant the room was quiet. The bed was really comfortable but I thought that the sheets felt a bit damp on the first night. Meals in the... More 

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guest, Thank you for your review. We hope you enjoyed your stay with us and your holiday in Biarritz. We regret that the location was not exactly what you were looking for, as we are not right in the center, but a 10 minutes’ walk from there. We would be glad to welcome you again, to the hotel or... More 

The Hague, The Netherlands
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

Very nice and friendly staff. Hotel is situated on the north of biarritz, 5 min from centre. We were very dissapointed by our room, and although we did have a "sea-view", the window was small and so was the room itself. When you pay a lot of money you'd expect much more. A pity!

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guest, We thank you for sharing your opinion. We are glad you enjoyed the service and the hotel location. We deeply regret your disappointment with the room, please do not hesitate to contact our reservations office for your next stay: we would advise a junior suite or a suite, measuring 45 square meters and with larger windows. Looking forward... More 

Glasgow, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel to stay in. Location : easy stroll past nice shops, or along the beach front, down to town centre. The fact that it is not in the centre of town is good because the town centre, particularly in high season, can be very noisy at night. Food: brilliant. Don't know about the snack menu in... More 

Was this review helpful? Yes 1
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Laura, Our entire team thanks you for your kind review. We are very happy you enjoyed your stay and liked the hotel location and services. We look forward to welcoming you back soon! Best regards, More 

Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights on a business pass through. What a stunning hotel ... the main atrium has to be seen .. and the staff are so friendly. Have to recommend the sea view rooms (fourth floor), the views of the lighthouse and the water were exceptional. Biarritz town is a mix of traditional French, with a strange touch of Alpine... More 

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guest, Please receive all our thanks for this great review. We are delighted to read that the hotel and the service met your expectations, and that you had a very pleasant stay in our beautiful town. We do hope to see you back soon. With best regards, More 

Moscow, Russia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We selected this hotel for our vacation in Biarritz based on the Tripadvisor's reviews and ratings. Very good experience from the start. Really responsive team (including by email) when we did our reservations directly with the hotel. We needed connecting rooms and we received exactly what we needed and booked. An ocean view suite connecting with a regular room gives... More 

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Dmitri, We are glad you had a pleasant stay with us, and we thank you for sharing your very nice review about our team, the hotel’s decoration and the surroundings. We deeply regret your deception about breakfast and turn down service. Please be assured that your feedback is very important to us. We look forward to the pleasure of... More 

natasha1980
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a beautiful hotel! We loved every minute of our stay. We had a room with a beautiful view of the ocean and the lighthouse. The rooms were very clean, modern, and updated. Gym was small but with new machines and nice to use. We enjoyed our breakfasts at the hotel as well. There were delicious chocolates from a place... More 

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Natasha, We are delighted you had a lovely stay at Le Régina Biarritz Hôtel & Spa. Thank you very much for sharing your nice appreciation! We look forward to welcoming you back soon for another relaxing escape in Biarritz! Best regards, More 

London, United Kingdom
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have reluctantly just come home from a three night stay here with three girlfriends. It was an exceptional stay, not only because of the fabulous hotel but most of all because of the friendly attentive staff. They bring a hotel to life and make a great stay truly fabulous. From the moment we arrived they could not have been... More 

Was this review helpful? Yes 1
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guest, Thank you for sharing this fabulous comment following your stay with us! The whole team was also very happy to have you there, and to contribute to the success of your holiday. We are delighted you discovered and enjoyed the city of Biarritz and the hotel. We look forward to the pleasure of your next visit! Kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

151 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (110)
Viewed
Dining (12)
Viewed
Hotel & grounds (26)
Viewed
View from room (8)
Viewed
Room/suite (16)
Viewed
Bathroom (3)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (14)
Viewed
Dining (6)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Biarritz hotels
0.4 mi away
Hotel du Palais
Hotel du Palais
#4 of 69 in Biarritz
4.5 of 5 stars 488 reviews
1.1 mi away
Radisson Blu Hotel
Radisson Blu Hotel
#25 of 69 in Biarritz
4.0 of 5 stars 706 reviews
0.6 mi away
le Windsor Grande Plage Biarritz
Show Prices
Show Prices
Show Prices
0.9 mi away
BEST WESTERN PLUS Karitza
BEST WESTERN PLUS Karitza
#14 of 69 in Biarritz
4.0 of 5 stars 360 reviews
0.7 mi away
Hotel Alcyon
Hotel Alcyon
#5 of 69 in Biarritz
4.5 of 5 stars 351 reviews
1.0 mi away
Hotel  Saint-Julien
Hotel Saint-Julien
#2 of 69 in Biarritz
4.5 of 5 stars 134 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay