We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Le Regina Biarritz Hotel & Spa - MGallery Collection

Certificate of Excellence
52 Avenue de l'Imperatrice, 64200 Biarritz, France (Formerly Mercure Thalassa Regina & Golf Biarritz)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Le Regina Biarritz Hotel & Spa - MGallery Collection
Professional photos View all
Browse nearby
Le Regina Biarritz Hotel & Spa - MGallery Collection
Add Photo Write a Review

169 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    133
    29
    4
    2
    1
See reviews for
24
101
7
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (169)
  • Mar-May only
    (49)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (40)
All months
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Brought my mum here as a surprise for her birthday, we spent 3 fabulous days at this hotel, fabulous stay, rooms were amazing, beds sooooo comfy, on our check out they allowed us have a shower before we left that evening for the airport, staff are very nice and accommodating here also! There's a reason its number 1 in Biarritz!

Was this review helpful? Yes 2
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Katie, We are delighted you had a wonderful time at Le Regina Biarritz Hôtel & Spa for this special occasion, and we thank you for your nice comments. We look forward to your next visit! Best regards, More 

London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I visited this hotel recently with my mother, my sister and her husband just after their wedding. The staff were extremely polite and helpful,and even made sure the newlyweds had an extra lovely room. The hotel itself is beautiful, both inside and out. I particularly enjoyed the live music in the bar in the evening, though I will say that... More 

Was this review helpful? Yes 1
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Emma, Many thanks for your wonderful comment about Le Regina Biarritz Hôtel & Spa and its staff. It was a pleasure to welcome you, and we are delighted you had a nice time with us and liked the hotel and its services. We look forward to welcoming you back soon! Best regards, More 

Harpenden, United Kingdom
Level Contributor
176 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed May 20, 2015 via mobile

The first impressions here are wonderful. The setting near the lighthouse and the much photographed interior. But the rooms are not worth the price sought. Why? The bedroom space is dominated by a very swish and over sized shower; this makes for little walk around room and a smaller bed than you expect. The loo is minute and ours had... More 

Was this review helpful? Yes 2
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Guest, Thank you for sharing your opinion on Trip Advisor. We deeply regret that the size of the room was not convenient to you; we do hope that the other hotels services did meet your expectations. For a potential new stay, please kindly let us inform you that we do offer several categories of rooms of different sizes, for... More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

The hotel is extremely nice and beautiful! The lobby and bar feels like you walked into the Great Gatsby timeframe! The restaurant is absolutely delicious for dinner (had the most amazing Chardonnay there and I usually don't really like Chardonnay) and most importantly the staff is so friendly, helpful and accommodating! While staying there we realized that we would need... More 

Was this review helpful? Yes 1
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guests, Thank you for sharing your wonderful opinion about the hotel on Trip Advisor! We are delighted you enjoyed every aspect of the hotel, including the restaurant, and also our staff and services. We look forward to the pleasure of your next visit. Best regards, More 

Marbella, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 9, 2015

My husband booked this hotel as a surprise for our 1st year anniversary enroute to spain. The hotel blew us away, stunning architecture, very helpful friendly staff, great rooms with superb finishes. The hotel was quiet which at this time of year is not surprising but we could not fault anything. It has been recently renovated and is absolutely worth... More 

Was this review helpful? Yes 2
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Selina, We thank you for your great comments following your stay at Le Regina Biarritz Hotel & Spa. It was a pleasure for us to welcome you and we are really glad you discovered and loved our place! We hope to see you back for your 2nd anniversary and also before … to try our summer facilities. Best regards, More 

arundel
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 12, 2015

We stayed at Le Regina on the 31st December for two nights. From the start of our arrival with a long pick-up van, the staff showed a high level of care and attention, helping us to find a parking spot in the hotel car park. The check-in staff were also very friendly and welcoming. Our room was on the second... More 

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guests, Many thanks for your nice comments about the hotel staff and services, we are delighted you liked your stay with us. To respect all of our guests’ privacy, we did not plan to have a dancing event, as the rooms are located all around the patio. Nevertheless we regret your disappointment on this aspect and we do apologize... More 

Sheffield, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

Extremely relaxing stay en-route. Wonderful staff. Enjoyed free parking and Wi-Fi. Good location very near the beach and short walk to town centre. The newly refurbished building and rooms were immaculate.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Neil, We thank you for your kind words about our staff and hotel’s renovation, and will be very pleased to welcome you again when you next stop in Biarritz! Best regards, More 

Knokke-Heist, Belgium
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 13, 2014 via mobile

Nice rooms and perfect service. Especially beginning of november when there were maybe only 6 or 7 rooms occupied, you feel that you get a personal attention ! Rooms are a bit small and slightly under-equipped, but still very comfortable. Only disappointing experience was the restaurant. Cannot believe that it is run by a starred chef, because if so then... More 

Was this review helpful? Yes 2
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear William, Thank you for your nice comment. We are happy to see that you enjoyed your stay in our hotel. Our team does its best to bring a personal attention to each one of our guests all year long, and we are glad we managed to do so, as the hotel was actually quite busy at the beginning of... More 

Leeds, United Kingdom
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 7, 2014

We arrived in the rain. Nothing was too much trouble. Out came the man with the umbrellas and sorted out the luggage which was very welcome after a long drive. Really great welcome. The room had an ocean view and was beautiful, clean and comfortable with views of the lighthouse. The interior of the hotel is amazing probably the best... More 

Was this review helpful? Yes 2
Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear guest, Many thanks for your nice comments about the hotel and the staff. We are glad you enjoyed every aspect of your stay. It is really important to us to make our guests feel comfortable, and we hope to have the chance to welcome you again for a sunny stay! Best regards, More 

Chippenham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Le Regina was a fabulous place to stay. All the staff were really helpful and friendly. The rooms beautiful, clean and SO comfy we had a great view over the ocean. Pool and sun terrace were spacious with plenty of comfy sun beds. Nice walk into the town centre down a. Fairly steep hill, not so nice walking back! But... More 

Was this review helpful? Yes 1
Laurence B, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery Collection, responded to this review

Dear Sarah, Thank you so much for your comment : we are really pleased that you appreciate the hotel and its views over the ocean. We would be happy to welcome you again at the hotel which could allow you to discover the winter menu. Best regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

124 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (16)
Viewed
Dining (11)
Viewed
View from room (4)
Viewed
Bathroom (3)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (1)
Viewed
Room/suite (14)
Viewed
Dining (6)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay