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All 69 Biarritz hotels

Hotel du Palais

5.0 of 5 Hotel   |   1 Avenue de L'Imperatrice, 64200 Biarritz, France
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Ranked #3 of 69 hotels in Biarritz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
diesy8 Sydney
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351 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
London, United Kingdom
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

The new management company has increased prices by 40%, changed the names of the rooms to suites to confuse unsuspecting returning customers, decreased the price difference between the ocean and courtyard view rooms, but done has done nothing to upgrade the very tired rooms and bathrooms, except to add free Wi Fi and a €500 30" TV. Since internet service... More

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18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The most wonderful surprise on arrival is to be told you have been given an upgrade and how brilliant it was! The weather was cold and windy with showers on and off each day which we did not expect. Being in such a beautiful beach front palatial room was very comfortable and homely after coming in from the unpredictable weather.... More

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Senior Contributor
45 reviews 45 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel du Palais is one of the most famous old style luxury hotels in Europe, and both the building and the location are magnificent. We did however think that service was not that great. The problem is that they are not really 'service minded' in general, instead they give different treatment to different guests. We found it hard to swallow... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Top Contributor
200 reviews 200 reviews
39 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was originally built as a palace for Eugenie, the wife of Napoleon the III. While not much remains from the original structure, it still has a feel of a palace. From the grand lobby, the dining halls ovelooking the ocean, to the rooms - everything is very elegant and plush. Our family, 5 people, shared Prince Orloff apartment... More

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newlondon, nh
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stated at the Hotel du Palais and totally enjoyed our experience with the exception of our room and in particular the beds--rock hard. We knew we would not get a sea view room but we were supposed to see the garden; instead, it was the driveway to the entrance. No big deal except the beds were so hard... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family held an event at le Palais in June this year. Everything had been planned to the last details thanks to an amazingly professional team. On the day of the event a serious accident happened and one of our guests was in hospital between life and death 2 hours prior to the event. We had to reschedule the whole... More

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Hong Kong, China
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is just beautifull, how could it not be...but it is a disaster when it comes to the service in its restaurants and pool area. We have been there twice, a year apart each time, and twice had the same issues. Looks like the staff is a bit upset at the idea of serving clients....which is a shame for... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 27, 2014

Stayed at this hotel for 4 nights for a friend's wedding and was blown away by the property, service and the location of the hotel. Given that it is a French hotel, I never expected such good service but I was blown away by their sincerity and the details they would go through for you. The room was spacious and... More

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 24, 2014

We stayed at this hotel for one week with children and nanny and had a couple of superior rooms and a junior suite. I was pleasantly surprised that whilst the hotel is classic it does not feel stuffy or old fashioned. The rooms were airy with high ceilings and soft furnishing was tastefully done as one rarely sees in old... More

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Santa Monica
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 7, 2014

Beautiful location overlooking the rocky French Cote des Basques, this is elegant old world charm at its best. Attentive, cheerful, impeccable service, this place is a new favorite of mine. I want to stay here for a month next summer... NB: Apparently, this hotel is not owned by a major chain but, rather, by the town of Biarritz, so it... More

Was this review helpful? Yes 2
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Additional Information about Hotel du Palais

Address: 1 Avenue de L'Imperatrice, 64200 Biarritz, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel du Palais 5*
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Also Known As:
Du Palais Hotel
Du Palais Biarritz

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Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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#1 Family Hotel in Biarritz #1 Spa Hotel in Biarritz #1 On the Beach Hotel in Biarritz #2 Business Hotel in Biarritz #2 Luxury Hotel in Biarritz #3 Romantic Hotel in Biarritz
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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