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All 69 Biarritz hotels

Le Chateau du Clair de Lune

4.0 of 5 Hotel   |   48, avenue Alan Seeger | Route d'Arbonne, 64200 Biarritz, France
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Le Chateau du Clair de Lune
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85%
Ranked #8 of 69 hotels in Biarritz
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 29, 2014
DNE44 El Segundo, California
  • Overview
  • Reviews (99)
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  • Room tips (6)
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99 people have reviewed this hotel

Traveler rating
    51
    33
    8
    3
    4
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
El Segundo, California
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 29, 2014

This hotel is a special place. Just outside of Biarritz (it's an easy 5-minute drive to get into town), it feels like you are out on a country estate. The 19th century castle itself is beautiful and charming, and while it shows its age a bit here and there (part of its charm), it is very well appointed. The rooms... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2014

This place is a gem. The house and grounds are amazing. The rooms are very sumptuous. I was afraid we would be in the middle of no where, but we weren't. It is very very short drive to Biarritz or Bidart, both places with beaches and restaurants and activities. But at the Chateau you feel like you are light years... More

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Bishops Stortford, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2014

This hotel was easy to find but hard to leave. The gardens are fantastic and the whole atmosphere is very relaxing. The Castle has excellent furnishings and the staff are so helpful. Breakfast on the terrace was a treat. The fact that the chateau does not have a restaurant for evening meals was not a drawback as there is a... More

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ACT. Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

Picture this....turning into a wide gravelled drive way....tyres crunching the pebbles as you slowly drive down the long drive surrounded by lush green manicured lawns....massive old tree's.....to then find yourself in front of a real life 19th century French chateau! It's the stuff of movies and novels! We don't have such grandeur or architecture of this type in Australia and... More

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london
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

A wedding is planned well ahead in order to avoid last minutes issues and I must say ours was flawless. Jean and his team did a fabulous job in accompanying us in this process. We had all the rooms booked for 2 days and the main, the whole castle was ours and all of our 180 guest came back saying... More

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Jean D, Owner at Le Chateau du Clair de Lune, responded to this review

Dear Charles and Veronika, What a great time i had when I read your comment. I and my team are glad you all enjoyed your stay in our hotel as well as the ceremony which we all had a pleasure to participate. We hope you will have time to pass by for a coffee with your wife this coming summer.... More

dublin
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 1, 2014

We were travelling with our Labrador dog and unfortunately very few hotels on the Spanish side of the frontier, the otherwise excellent Hotel Jaizquibel included, do not accept animals so we decided to try this grandly named establishment. Good decision. The Chateau was built in about 1902 and the rooms are decorated accordingly and are lovely. The grounds cover several... More

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Jean D, Owner at Le Chateau du Clair de Lune, responded to this review

Thanls a lot for this detailed and postive comment. Indeed we are updating an internal listing of restaurant as most of the team working in the hotel enjoy going out for diner in Biarritz and around. Therefore everyone from the team gives his feedback according to the restaurant they taste and we try to update it as often as we... More

Barcelona
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 31, 2013

I had to cancel my reservation almost 10 hours before my expected arrival, due to an urgent matter which prevented me to travel, and sent a message to the hotel advise them. I also asked them to confirm if any cancellation fee was applied. I received no answer. I sent a reminder, and what I received one hour later was... More

Was this review helpful? Yes 1
Jean D, Directeur général at Le Chateau du Clair de Lune, responded to this review

Dear guest, Thanks for your feedback. The answer is going to be as simple as possible. You made your reservation through a travel agent on internet. Like any other hotel in the world, you have a cancellation policy which can vary from 24h to 2 weeks in advance. By asking a 72 hours cancellation notice, i can assure you that... More

Madrid
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2013

This hotel is really nice, and old Chateu. The room is quite big with and old style but with modern facilities, if you are lucky even with wifi in the room. The hotel is outside the city surronded by a gardens, and Its quite close to the beach of biarritz, 10 minutes by car. The reception desk girl was really... More

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Jean D, Directeur général at Le Chateau du Clair de Lune, responded to this review

Thanks a lor for your feedback; Unfortunately I did not undestand the end of your comment. Could you please be more explicit? This will help to make decisions. You can write directly on jean.dabadie@hotelclairlune.com Thank you and warm regards, More

Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2013

I made a last minute reservation of three rooms for my parents and our family with two kids. Three days before our arrival my father had a serious accident and could not travel. I immediately informed the hotel and cancelled only one room, although I would have liked to cancel all because we specifically chose this outdated place for my... More

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Jean D, Directeur général at Le Chateau du Clair de Lune, responded to this review

Thanks for giving us this unexpected feedback. I am always surprised in 2013 that people are not aware that hotels have cancellation policy. It is very strange to see that clients are aware of airline company policy for example but that they dont understand how hotel cancellation policy works. As you will see in the email of confirmation you receive,... More

Condom, France
Top Contributor
206 reviews 206 reviews
39 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed July 26, 2013

We visited this hotel for my birthday a few days ago and stayed two nights. The grounds and the buildings are impressive, really pretty and so is the view to the Pyrenées. There were a few things less positive though. I think that the hotel was refurbished quite a few years ago and for my feeling it is looking a... More

Was this review helpful? Yes
Jean D, Directeur général at Le Chateau du Clair de Lune, responded to this review

Thanks for your feedback. As you said, the idea of this comment is to become "even better". So we took notes of your comments and will do your best to improve. Best regards, More

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Additional Information about Le Chateau du Clair de Lune

Address: 48, avenue Alan Seeger | Route d'Arbonne, 64200 Biarritz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Chateau du Clair de Lune 4*
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Also Known As:
Le Chateau Du Clair De Lune Hotel Biarritz

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#5 Luxury Hotel in Biarritz #5 Romantic Hotel in Biarritz
Hotel Class
Number of rooms
20

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