We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Biarritz Centre Plaza

10 avenue Edouard VII, 64200 Biarritz, France
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Mercure Biarritz Centre Plaza
Professional photos View all
Browse nearby
Mercure Biarritz Centre Plaza
Add Photo

283 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    56
    149
    53
    19
    6
See reviews for
24
161
18
37
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (58)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (53)
All months
Bristol, United Kingdom
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 7 nights, the hotel is in a good location right next to the Casino and Beach, when we arrived we were presented with welcome pack which was nice consisting of a couple of breakfast bars, sponge fingers and a black beach bag which was a nice touch.The buffet breakfast is a bit limited for choice and I... More 

Was this review helpful? Yes
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for your large testimony of your stay at the Mercure Biarritz Plaza. I am so sorry to read that the quality was not at the level you wanted. You can be sure that we will take note about your message, and it should help us to think about the renovation we project to make for the... More 

San Diego, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 23, 2014

Hotel is clean, professionally run. Never any service problems, polite and helpful staff. PERFECT LOCATION - short walk to everywhere you want to go. Reasonable prices at all times, as Biarritz is expensive during high season. Not too big, not too small.

Was this review helpful? Yes 2
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, First, all my team and myself we send to you a very happy new year 2015. Regarding your testimony about your last stay in my hotel, I would like to thank you, such message encourage us to maintain our efforts in keeping this quality you're expecting. We hope to welcome you soon for your next stay in Biarritz... More 

Oslo, Norway
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 4, 2014

We planned for a 3 night romantic stay at this hotel, but we were greatly dissapointed. We booked a room with ocean view - but the windows were really dirty and and the big casino blocked most of the view. Nice sized bathroom put poorly working internet. The lift was broke down several times and we lived at the top... More 

Was this review helpful? Yes
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review
Google Translation

Madame, Monsieur, Je regrette vivement votre déception lors de votre séjour dans mon établissement. Soyez certains que tout est mis... More 

London, United Kingdom
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed September 24, 2014 via mobile

We stopped for one night en route to Spain and had a lovely welcome from charming staff, the room was clean and comfortable, and the breakfast very good. The evening meal was good. Lovely location near to the sea. We will come again when we next visit Biarritz

Was this review helpful? Yes 2
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, I just read your comment on Tripadvisor. My team joins me in thanking you for your testimony. The latter, encourages us to maintain our efforts to satisfy you in the quality you are looking for. We always look forward to welcome you at the Mercure Plaza Biarritz Centre Best regards, More 

London
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 30, 2014

We decided to join friends of ours who go to this hotel every year for a couple of weeks. We had a week, but this was marred by the SNCF drivers strike, so actually lost a night as we had to stay in Paris. The train station is quite a way from the centre and taxis were hard to come... More 

Was this review helpful? Yes 1
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, I just take note of your comment on Tripadvisor. My team joins me in thanking you for your testimony. This encourages us to continue our efforts to keep your trust. We regret that your journey to Biarritz was disrupted by problems of rail transport. We hope to see you back at the Mercure Plaza Biarritz. Best regards, More 

London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 28, 2014

This a typical modern Mercure Hotel but in a great location. It is literaly in the middle of Biarritz with shops and bars right outside the door. Its also only a few minutes walk from the beach.The rooms are all modern, very clean with excellant showers

Was this review helpful? Yes 1
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, I just take note of your comment on Tripadvisor. My team joins me in thanking you for your testimony. This encourages us to maintain our efforts to keep your trust. We hope to see you back to the Mercure Plaza Biarritz, Best regards, More 

London, United Kingdom
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 13, 2014

If you stay in one of the nicely sized well-decorated Art Deco renovated rooms you oughtn't to be disappointed. Hotel has good price/quality ratio and an excellent central location not far from the Grand Plage. Also a warm welcome for my dog.

Was this review helpful? Yes
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, My team joins me to thank you for the comment showing your stay at the Mercure Plaza Biarritz. Your encouragement motivate us in our daily effort to maintain the quality of service you expect. We hope to see you very soon. Yours sincerly, More 

Stockholm, Sweden
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 27, 2014 via mobile

This hotel is situated in the very centre of Biarritz, close to shopping, beaches and restaurants. The hotel is in need of restoration, quite worn. Our room (106) had a beautiful view over the ocean and a comfortable double bed, but cleaning could be better. Breakfast is expensive 18 Euro, and not so rich. The hotel has a private parking... More 

Was this review helpful? Yes
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comments regarding your stay. You are right about the restoration of the hotel. We are on a renovation project that we hope to achieve quickly. In the meantime, we are always there to assure you of our best home. Yours sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (24)
Viewed
View from room (2)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay