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All 69 Biarritz hotels

Mercure Biarritz Centre Plaza

4.0 of 5 Hotel   |   10 avenue Edouard VII, 64200 Biarritz, France
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75%
Ranked #35 of 69 hotels in Biarritz
A recent review
3 of 5 stars reviewed yesterday
SwedenMike Stockholm, Sweden
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241 people have reviewed this hotel

Traveler rating
    50
    129
    44
    13
    5
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21
138
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31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Stockholm, Sweden
Top Contributor
68 reviews 68 reviews
40 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel is situated in the very centre of Biarritz, close to shopping, beaches and restaurants. The hotel is in need of restoration, quite worn. Our room (106) had a beautiful view over the ocean and a comfortable double bed, but cleaning could be better. Breakfast is expensive 18 Euro, and not so rich. The hotel has a private parking... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comments regarding your stay. You are right about the restoration of the hotel. We are on a renovation project that we hope to achieve quickly. In the meantime, we are always there to assure you of our best home. Yours sincerely, More

Sainte-Marthe, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Close to beach and shopping. Private secure parking lot Modern and clean rooms with all the amenities Pleasant surprise for a difficult customer used to travelling 5 star hotels. Negatives: carpets in common areas in need of a good cleaning

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Dear Madame, Dear Monsieur, My team joins me in thanking you, about the message written on Tripadvisor. This allows us to strengthen our commitment to always want the best for our customers. We look forward to welcoming you back to Mercure Plaza Biarritz. In the meantime, receive, Madame, Monsieur, our sincere greetings. More

Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two nights on our way back to the UK from Portugal, great position right opposite the casino and beach, friendly staff, hotel in need of a refurbishment , looking very tired in places, peeling paint and really needs to up date the air conditioning . Do not be tempted by a sea view room as the double glazing... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review
Google Translation

Madame, Monsieur, Mon équipe se joint à moi pour vous remercier de votre témoignage sur Tripadvisor. Votre commentaire nous encourage... More

Dordrecht, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The picture showing the hotel is a little bit confusing. You see this semi circle building on the foreground, but that is not the hotel. On the right side of the picture above the semi circle you see a yellowish building, which is the hotel. Some people say it is in art Deco style, but one look at the casino... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comment on Tripadvisor. My team and I are sensitive to your message. It allows us to challenge ourselves and improve our quality of service .. We hope to see you soon at the Mercure Plaza Biarritz again. Best regards, More

London, United Kingdom
Top Contributor
55 reviews 55 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night in June. The rooms are a good size, with comfortable beds, a very good shower and good aircon. Just one problem is that breakfast is laid out in a small corner, which can create rather a scrum if you are all trying to get food/drinks to leave the hotel at the same time! Other than that,... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comment on Tripadvisor. My team and I are sensitive to your message. It reinforces in our quality approach to satisfying our customers daily. We hope to see you very soon at the Mercure Plaza Biarritz again. Best regards More

Toulouse
Top Contributor
102 reviews 102 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 1, 2014

Our third stay at this hotel confirmed our previous impressions. Comfortable, spacious rooms and equally spacious bathrooms, all in perfect order, beautifully clean. It would be hard to be better located in Biarritz. Great value and we will be back.

Was this review helpful? Yes 1
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, My team and I, we thank you for the comments you have left. Your message encourages us to maintain the quality that you and all the clients expect during your stay with us. We hope to welcome you soon at the Mercure Biarritz Centre Plaza. Regards, More

Sydney, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2014

My third stay in this hotel - love the art deco interiors - always very clean rooms, awsome big bathrooms with a big bath, close to hub of town and beach and good breakfast selection - highly recommend

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. Your remarks about the clean of the room, the warm atmosphere of the art deco and the good selection in our breakfast buffet will encourage us to maintain our efforts.... More

Dundee, United Kingdom
Top Contributor
63 reviews 63 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 6, 2014

Stayed here while visiting Biarritz for a week’s break. The hotel is in an ideal location but our room was a little bit tired and quite small. The hotel is very traditional and this has probably prevented any major updating but some refurbishment is probably due. As others have pointed out there is no restaurant in the evening and even... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, You took the time to give us your opinion about your stay in our hotel, and we thank you. Sorry that the service did not respond fully to your expectations and please accept our deepest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations earns your... More

Peniche, Portugal
1 review
4 of 5 stars Reviewed March 14, 2014

Very centrally located hotel with secure if a little expensive car park. This was only a one night stay en-route to Portugal. Breakfast was very well presented. No restaurant for the evening but plenty to choose from locally.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly, may be on your... More

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Additional Information about Mercure Biarritz Centre Plaza

Address: 10 avenue Edouard VII, 64200 Biarritz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Biarritz Centre Plaza 4*
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Also Known As:
Mercure Biarritz Centre Plaza Hotel Biarritz
Accor Biarritz Centre Plaza
Hotel Plaza

62 photos of this hotel

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#11 On the Beach Hotel in Biarritz #14 Luxury Hotel in Biarritz #35 Top resorts Hotel in Biarritz
Hotel Class
Official Description (provided by the hotel)
Featuring completely renovated rooms, the hotel is located right in the centre of town and just 100m from the main beach of Biarritz. Mercure Biarritz Plaza Centre welcomes you in an art deco architecture unique to the hotel building and recognised by the French National Trust as exemplary of the seaside resort style of the 1930s. Family rooms also available on request. ... more   less 
Number of rooms
69

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