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All 69 Biarritz hotels

Mercure Biarritz Centre Plaza

4.0 of 5 Hotel   |   10 avenue Edouard VII, 64200 Biarritz, France
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Mercure Biarritz Centre Plaza
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Ranked #36 of 69 Hotels in Biarritz
A recent review
4 of 5 stars reviewed 1 week ago
AWilsonDonard London, United Kingdom
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260 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
77 reviews 77 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stopped for one night en route to Spain and had a lovely welcome from charming staff, the room was clean and comfortable, and the breakfast very good. The evening meal was good. Lovely location near to the sea. We will come again when we next visit Biarritz

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London
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to join friends of ours who go to this hotel every year for a couple of weeks. We had a week, but this was marred by the SNCF drivers strike, so actually lost a night as we had to stay in Paris. The train station is quite a way from the centre and taxis were hard to come... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, I just take note of your comment on Tripadvisor. My team joins me in thanking you for your testimony. This encourages us to continue our efforts to keep your trust. We regret that your journey to Biarritz was disrupted by problems of rail transport. We hope to see you back at the Mercure Plaza Biarritz. Best regards, More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This a typical modern Mercure Hotel but in a great location. It is literaly in the middle of Biarritz with shops and bars right outside the door. Its also only a few minutes walk from the beach.The rooms are all modern, very clean with excellant showers

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, I just take note of your comment on Tripadvisor. My team joins me in thanking you for your testimony. This encourages us to maintain our efforts to keep your trust. We hope to see you back to the Mercure Plaza Biarritz, Best regards, More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

If you stay in one of the nicely sized well-decorated Art Deco renovated rooms you oughtn't to be disappointed. Hotel has good price/quality ratio and an excellent central location not far from the Grand Plage. Also a warm welcome for my dog.

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, My team joins me to thank you for the comment showing your stay at the Mercure Plaza Biarritz. Your encouragement motivate us in our daily effort to maintain the quality of service you expect. We hope to see you very soon. Yours sincerly, More

Stockholm, Sweden
Top Contributor
72 reviews 72 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 27, 2014 via mobile

This hotel is situated in the very centre of Biarritz, close to shopping, beaches and restaurants. The hotel is in need of restoration, quite worn. Our room (106) had a beautiful view over the ocean and a comfortable double bed, but cleaning could be better. Breakfast is expensive 18 Euro, and not so rich. The hotel has a private parking... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comments regarding your stay. You are right about the restoration of the hotel. We are on a renovation project that we hope to achieve quickly. In the meantime, we are always there to assure you of our best home. Yours sincerely, More

Sainte-Marthe, Canada
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 25, 2014 via mobile

Close to beach and shopping. Private secure parking lot Modern and clean rooms with all the amenities Pleasant surprise for a difficult customer used to travelling 5 star hotels. Negatives: carpets in common areas in need of a good cleaning

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Dear Madame, Dear Monsieur, My team joins me in thanking you, about the message written on Tripadvisor. This allows us to strengthen our commitment to always want the best for our customers. We look forward to welcoming you back to Mercure Plaza Biarritz. In the meantime, receive, Madame, Monsieur, our sincere greetings. More

Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 11, 2014 via mobile

Stayed for two nights on our way back to the UK from Portugal, great position right opposite the casino and beach, friendly staff, hotel in need of a refurbishment , looking very tired in places, peeling paint and really needs to up date the air conditioning . Do not be tempted by a sea view room as the double glazing... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review
Google Translation

Madame, Monsieur, Mon équipe se joint à moi pour vous remercier de votre témoignage sur Tripadvisor. Votre commentaire nous encourage... More

Dordrecht, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 28, 2014

The picture showing the hotel is a little bit confusing. You see this semi circle building on the foreground, but that is not the hotel. On the right side of the picture above the semi circle you see a yellowish building, which is the hotel. Some people say it is in art Deco style, but one look at the casino... More

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Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comment on Tripadvisor. My team and I are sensitive to your message. It allows us to challenge ourselves and improve our quality of service .. We hope to see you soon at the Mercure Plaza Biarritz again. Best regards, More

London, United Kingdom
Top Contributor
58 reviews 58 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 27, 2014

Stayed for one night in June. The rooms are a good size, with comfortable beds, a very good shower and good aircon. Just one problem is that breakfast is laid out in a small corner, which can create rather a scrum if you are all trying to get food/drinks to leave the hotel at the same time! Other than that,... More

Was this review helpful? Yes
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, Thank you for the comment on Tripadvisor. My team and I are sensitive to your message. It reinforces in our quality approach to satisfying our customers daily. We hope to see you very soon at the Mercure Plaza Biarritz again. Best regards More

Toulouse
Top Contributor
105 reviews 105 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 1, 2014

Our third stay at this hotel confirmed our previous impressions. Comfortable, spacious rooms and equally spacious bathrooms, all in perfect order, beautifully clean. It would be hard to be better located in Biarritz. Great value and we will be back.

Was this review helpful? Yes 1
Christophe D, Directeur at Mercure Biarritz Centre Plaza, responded to this review

Madame, Monsieur, My team and I, we thank you for the comments you have left. Your message encourages us to maintain the quality that you and all the clients expect during your stay with us. We hope to welcome you soon at the Mercure Biarritz Centre Plaza. Regards, More

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Additional Information about Mercure Biarritz Centre Plaza

Address: 10 avenue Edouard VII, 64200 Biarritz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Biarritz Centre Plaza 4*
Number of rooms: 69
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Also Known As:
Mercure Biarritz Centre Plaza Hotel Biarritz
Accor Biarritz Centre Plaza
Hotel Plaza

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