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All 69 Biarritz hotels

Sofitel Biarritz Le Miramar Thalassa sea & spa

5.0 of 5 Resort   |   13 rue Louison Bobet, 64200 Biarritz, France
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82%
Ranked #10 of 69 hotels in Biarritz
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Epearls Sydney, Australia
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  • Room tips (20)
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431 people have reviewed this hotel

Traveler rating
    227
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Brooklyn
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed yesterday NEW

We loved Biarritz and this hotel has nicely appointed rooms and is located on a beautiful beach but our room was very disappointing. The hotel insisted that the air conditioner was working properly and that this was just a reflection of the "cultural differences" between the US and France. I can't buy that, it was stifling. Even one of the... More

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Sydney, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

This hotel could be a really nice place to stay, if the staff were more helpful and more willing to listen to their guest and their needs. We booked 2 rooms and upon arriving at 12pm, found that one room was on the 2nd floor and the other room was 4 floors below, on -2nd floor. We asked that we... More

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Sydney, Australia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the hotel visiting with friends. The rooms are comfortable but not huge, nice Hermes amenities and a full Thallasotherapy spa facilty in the bottom two levels. The spa is an elaborate warren of mysterious treatment rooms and the spa menu is not particularly enlightening. Clearly you have to be in the know about this and... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear guest, Thank you for choosing Sofitel Biarritz for your stay on the Basque Coast and for taking the time to share your experience on TripAdvisor. I am happy to read you enjoyed your stay, and we are grateful for such constructive feedback. Moreover, I am sorry to hear that your experience at our Thalassotherapy Institute was not a convincing... More

Ballarat, Victoria, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We took a romance package 480 e incl Champagne and Breakfast in a superior room , whilst the exterior of the hotel looks a little tired we noticed the painters giving it a refresh the interior and room was classical and classy , the service was exceptional and as we had to catch a late train the day we checked... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Gavin, I was delighted to read you had booked our Romance package, and that the whole experience exceeded your expectations. I genuinely hope we will have the pleasure of welcoming you again, for another romantic stay. A bientôt ! More

Dublin, Ireland
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I am just back from a week long stay in Sofitel Biarritz. I first discovered the hotel three years ago and have returned every summer since. The great thing about Biarritz is that it takes just less than two hours to get there from Dublin and the taxi ride from the airport to the town centre is just 15 minutes.... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Stillorgan, I can't thank you enough for this wonderful review. I couldn't have made a more thorough description! On behalf of all Ambassadors who work at Sofitel Biarritz, I would like to also thank you for your loyalty for the past three years. There is no greater pleasure for us than to welcome you back, and we are already... More

Lund, Sweden
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a junior suite for the family of two adults and two small children. The view over the ocean and the pool was fantastic. The room had two room, a big bathroom and a balcony. The breakfast was included in our price and was of very good quality an we could choose if we wanted it inside or outside.... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear EliMal, Thank you for posting such positive feedback on TripAdvisor and for travelling such a long way from Sweden. It was our pleasure to welcome you with your family and we look forward to your (hopefully) next visit in Biarritz. Sincerely, More

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice on the beach, but I would advise anyone booking a room to book through the hotel. Recently I read a review that booking through agents as in expedia or booking .com might be a bit cheaper but you will probably get the worst room. I have just experienced this and will not book with an... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Cheryl, Thank you so much for your constructive feedback and for travelling such a long way from Australia. You are totally right regarding direct reservations. When you book directly, i.e. through our hotel, we propose exactly the same room rates as external operators (such as those you mentioned). The extra-benefit is indeed the fact that we can provide you... More

Kendal, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Miramar on the way back to the UK, previously we have stayed at the Tonic Hotel but, as it was our anniversary, we wanted something more luxurious. The first thing we were offered was a €50 upgrade with sea view, we took it, but you could only just see the sea and the small triangular terrace... More

Was this review helpful? Yes 2
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Sissi, I am truly sorry to hear your stay at Sofitel Biarritz was such a disappointment in terms of service and staff helpfulness. I shared with our F&B Manager and our Head Receptionist your feedback, who offer you their sincerest apologies. We genuinely hope we will have the pleasure to welcome you again to prove you your (mis)experience remains... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Biarritz recently and stayed at the Sofitel for 4 nights. The hotel is well-situated, next to the beach and within walking distance to the shops. The rooms are clean and the beds extremely comfortable. The staff gives each room two bottles of mineral water a day, which in summer was a godsend and saved us lugging bottles... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear GlobeTrotter, Reading and sharing your review with our teams made us so happy (particularly Jules). Thank you so much for this beautiful and generous feedback. Our main concern is your experience, and it is true that Sofitel makes a point of honour to welcome all guests with genuine pleasure and to make you happy. We look forward for your... More

Sodertalje, Sweden
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 26, 2014

I really loved this hotel ! It is situated by the beach, and the pool area is placed towards the beach, lying in the sunchair listening to the Waves and take a swim in the heated saltwater pool was very nice. The staff is most helpful and very nice. The rooms are very nice, Lovely bed, I slept so well.... More

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Additional Information about Sofitel Biarritz Le Miramar Thalassa sea & spa

Address: 13 rue Louison Bobet, 64200 Biarritz, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Biarritz Le Miramar Thalassa sea & spa 5*
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Also Known As:
Sofitel Thalassa Biarritz Hotel Biarritz
Sofitel Biarritz
Biarritz Sofitel
Accor Thalassa Biarritz

87 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Biarritz #2 Spa Hotel in Biarritz #3 On the Beach Hotel in Biarritz #4 Family Hotel in Biarritz #4 Business Hotel in Biarritz #6 Luxury Hotel in Biarritz #9 Romantic Hotel in Biarritz
Hotel Class
Official Description (provided by the hotel)
This luxury hotel and its thalassotherapy institute are located in Biarritz on the Basque Coast, just a stone's throw from the golf course and near to the town center with its luxury boutiques, cosy tearooms, theaters and museums. The hotel's bedrooms boast a balcony and terrace that overlook the magnificent beach. A breathtaking view and truly enchanting setting. ... more   less 
Number of rooms
126

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