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All 69 Biarritz hotels

Sofitel Biarritz Le Miramar Thalassa sea & spa

5.0 of 5 Resort   |   13 rue Louison Bobet, 64200 Biarritz, France
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Ranked #12 of 69 hotels in Biarritz
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
GMJDublin Dublin
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450 people have reviewed this hotel

Traveler rating
    233
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    48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
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English first
Dublin
Contributor
18 reviews 18 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We started in Bordeaux with no fixed plans for a week away, Quality hotel in Bordeaux was a lovely little hotel in the centre of the city ideal for visiting. Let's get to the Biarritz visit, we booked the grand tonic hotel for 2 night, boring lacking in atmosphere no balcony and if your not French speaking forget it..... Free... More

Was this review helpful? Yes 1
Sydney
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The main feature at the Sofitel Biarritz is its quiet location just outside of the busy city center. did i mention its also smack bang on the beach which is also nice, right? The service is really quick and always comes with a smile, but, the only thing letting it down is pricing.

Was this review helpful? Yes 1
Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had booked to stay at the Sofitel for 4 nights, but enjoyed the hotel and the town decided to extend to 8 nights. The Sofitel is one of the best hotels in Biarritz, so the cost reflects that! To be honest everything is quite expensive in the hotel and Biarritz itself, so be prepared! The facilities of the hotel are... More

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Felixstowe
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our third year of staying here. We love the outdoor pool which is heated and the service around the pool is excellent with plenty of sun beds and towels on offer. The bedrooms are comfortable but could do with a little updating for modern life. There are no spare plugs for charging phones/computers etc although there is a... More

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Benahavis
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about the hotel was great from reception to car parking staff. It is perfectly positioned for the beach restaurants and golf. Biarritz itself I'd a fabulous place, great for surfers and families. alike. There were life guards on the beach too. Indoor Pool area at the hotel great with very attentive staff. Indoor pool not open when we visited... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Marty, We appreciate the time you took to share your experience with TripAdvisor's community. You are right, Biarritz is a fantastic and renowned seaside resort for surfers, and is great for anyone eager to escape urban life. Thank you also for your positive feedback on our staff and services. We look forward to hopefully welcoming you again. More

Brooklyn
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We loved Biarritz and this hotel has nicely appointed rooms and is located on a beautiful beach but our room was very disappointing. The hotel insisted that the air conditioner was working properly and that this was just a reflection of the "cultural differences" between the US and France. I can't buy that, it was stifling. Even one of the... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Guest, I am very grateful for your sharing constructive feedback with TripAdvisor's community. With reference to my email, I can imagine how annoying the lack of cool air in your room must have been. Please accept my sincerest apology as AC was not properly fixed with no follow-up from our maintenance team. Also I would like to thank you... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel could be a really nice place to stay, if the staff were more helpful and more willing to listen to their guest and their needs. We booked 2 rooms and upon arriving at 12pm, found that one room was on the 2nd floor and the other room was 4 floors below, on -2nd floor. We asked that we... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Guest, Many thanks for sharing your feedback on TripAdvisor. With reference to my email sent yesterday, please accept our sincerest apologies about your stay at Sofitel Biarritz that was such a disappointment. As I explained you, this is our high peak season; therefore elements such as length of stay or room category did not unfortunately allow our reception to... More

Sydney, Australia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the hotel visiting with friends. The rooms are comfortable but not huge, nice Hermes amenities and a full Thallasotherapy spa facilty in the bottom two levels. The spa is an elaborate warren of mysterious treatment rooms and the spa menu is not particularly enlightening. Clearly you have to be in the know about this and... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear guest, Thank you for choosing Sofitel Biarritz for your stay on the Basque Coast and for taking the time to share your experience on TripAdvisor. I am happy to read you enjoyed your stay, and we are grateful for such constructive feedback. Moreover, I am sorry to hear that your experience at our Thalassotherapy Institute was not a convincing... More

Ballarat, Victoria, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 17, 2014

We took a romance package 480 e incl Champagne and Breakfast in a superior room , whilst the exterior of the hotel looks a little tired we noticed the painters giving it a refresh the interior and room was classical and classy , the service was exceptional and as we had to catch a late train the day we checked... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Gavin, I was delighted to read you had booked our Romance package, and that the whole experience exceeded your expectations. I genuinely hope we will have the pleasure of welcoming you again, for another romantic stay. A bientôt ! More

Dublin, Ireland
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 14, 2014

I am just back from a week long stay in Sofitel Biarritz. I first discovered the hotel three years ago and have returned every summer since. The great thing about Biarritz is that it takes just less than two hours to get there from Dublin and the taxi ride from the airport to the town centre is just 15 minutes.... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Stillorgan, I can't thank you enough for this wonderful review. I couldn't have made a more thorough description! On behalf of all Ambassadors who work at Sofitel Biarritz, I would like to also thank you for your loyalty for the past three years. There is no greater pleasure for us than to welcome you back, and we are already... More

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Additional Information about Sofitel Biarritz Le Miramar Thalassa sea & spa

Address: 13 rue Louison Bobet, 64200 Biarritz, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Biarritz Le Miramar Thalassa sea & spa 5*
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Also Known As:
Sofitel Thalassa Biarritz Hotel Biarritz
Sofitel Biarritz
Biarritz Sofitel
Accor Thalassa Biarritz

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Biarritz #3 On the Beach Hotel in Biarritz #3 Spa Hotel in Biarritz #4 Business Hotel in Biarritz #7 Family Hotel in Biarritz #7 Luxury Hotel in Biarritz #10 Romantic Hotel in Biarritz
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Official Description (provided by the hotel)
This luxury hotel and its thalassotherapy institute are located in Biarritz on the Basque Coast, just a stone's throw from the golf course and near to the town center with its luxury boutiques, cosy tearooms, theaters and museums. The hotel's bedrooms boast a balcony and terrace that overlook the magnificent beach. A breathtaking view and truly enchanting setting. ... more   less 
Number of rooms
126

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sofitel Biarritz Le Miramar Thalassa sea & spa and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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