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All 69 Biarritz hotels

Sofitel Biarritz Le Miramar Thalassa sea & spa

5.0 of 5 Resort   |   13 rue Louison Bobet, 64200 Biarritz, France
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Ranked #11 of 69 hotels in Biarritz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Andy C Oakham, England, United Kingdom
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457 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Oakham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic location. Room was superb.Close to Biarritz centre and to access it is a lovely walk along the front of the town by the sea. You need to bear in mind that the weather in Biarritz can be changeable but the sea is stunning regardless of sun or cloud/rain. Staff in hotel very friendly and couldnt do enough. Pool was... More

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Dublin
Contributor
18 reviews 18 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We started in Bordeaux with no fixed plans for a week away, Quality hotel in Bordeaux was a lovely little hotel in the centre of the city ideal for visiting. Let's get to the Biarritz visit, we booked the grand tonic hotel for 2 night, boring lacking in atmosphere no balcony and if your not French speaking forget it..... Free... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear GMJDublin, Many thanks for reporting to Tripadvisor travelers your holiday in Aquitaine, and particularly for taking the time to relate your experience at Sofitel Biarritz Le Miramar Thalassa sea & spa. We are glad to hear you enjoyed your upgrade and I've shared this morning with our teams your positive comments on our staff. We hope to have the... More

Sydney
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The main feature at the Sofitel Biarritz is its quiet location just outside of the busy city center. did i mention its also smack bang on the beach which is also nice, right? The service is really quick and always comes with a smile, but, the only thing letting it down is pricing.

Was this review helpful? Yes 1
Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had booked to stay at the Sofitel for 4 nights, but enjoyed the hotel and the town decided to extend to 8 nights. The Sofitel is one of the best hotels in Biarritz, so the cost reflects that! To be honest everything is quite expensive in the hotel and Biarritz itself, so be prepared! The facilities of the hotel are... More

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Felixstowe
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our third year of staying here. We love the outdoor pool which is heated and the service around the pool is excellent with plenty of sun beds and towels on offer. The bedrooms are comfortable but could do with a little updating for modern life. There are no spare plugs for charging phones/computers etc although there is a... More

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Benahavis
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2014

Everything about the hotel was great from reception to car parking staff. It is perfectly positioned for the beach restaurants and golf. Biarritz itself I'd a fabulous place, great for surfers and families. alike. There were life guards on the beach too. Indoor Pool area at the hotel great with very attentive staff. Indoor pool not open when we visited... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Marty, We appreciate the time you took to share your experience with TripAdvisor's community. You are right, Biarritz is a fantastic and renowned seaside resort for surfers, and is great for anyone eager to escape urban life. Thank you also for your positive feedback on our staff and services. We look forward to hopefully welcoming you again. More

Brooklyn
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 24, 2014

We loved Biarritz and this hotel has nicely appointed rooms and is located on a beautiful beach but our room was very disappointing. The hotel insisted that the air conditioner was working properly and that this was just a reflection of the "cultural differences" between the US and France. I can't buy that, it was stifling. Even one of the... More

Was this review helpful? Yes 3
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Guest, I am very grateful for your sharing constructive feedback with TripAdvisor's community. With reference to my email, I can imagine how annoying the lack of cool air in your room must have been. Please accept my sincerest apology as AC was not properly fixed with no follow-up from our maintenance team. Also I would like to thank you... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

This hotel could be a really nice place to stay, if the staff were more helpful and more willing to listen to their guest and their needs. We booked 2 rooms and upon arriving at 12pm, found that one room was on the 2nd floor and the other room was 4 floors below, on -2nd floor. We asked that we... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Guest, Many thanks for sharing your feedback on TripAdvisor. With reference to my email sent yesterday, please accept our sincerest apologies about your stay at Sofitel Biarritz that was such a disappointment. As I explained you, this is our high peak season; therefore elements such as length of stay or room category did not unfortunately allow our reception to... More

Sydney, Australia
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 20, 2014

We enjoyed our stay at the hotel visiting with friends. The rooms are comfortable but not huge, nice Hermes amenities and a full Thallasotherapy spa facilty in the bottom two levels. The spa is an elaborate warren of mysterious treatment rooms and the spa menu is not particularly enlightening. Clearly you have to be in the know about this and... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear guest, Thank you for choosing Sofitel Biarritz for your stay on the Basque Coast and for taking the time to share your experience on TripAdvisor. I am happy to read you enjoyed your stay, and we are grateful for such constructive feedback. Moreover, I am sorry to hear that your experience at our Thalassotherapy Institute was not a convincing... More

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Additional Information about Sofitel Biarritz Le Miramar Thalassa sea & spa

Address: 13 rue Louison Bobet, 64200 Biarritz, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Biarritz Le Miramar Thalassa sea & spa 5*
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Also Known As:
Sofitel Thalassa Biarritz Hotel Biarritz
Sofitel Biarritz
Biarritz Sofitel
Accor Thalassa Biarritz

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Biarritz #3 On the Beach Hotel in Biarritz #4 Business Hotel in Biarritz #6 Family Hotel in Biarritz #6 Luxury Hotel in Biarritz #10 Romantic Hotel in Biarritz #11 Top resorts Hotel in Biarritz
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Official Description (provided by the hotel)
This luxury hotel and its thalassotherapy institute are located in Biarritz on the Basque Coast, just a stone's throw from the golf course and near to the town center with its luxury boutiques, cosy tearooms, theaters and museums. The hotel's bedrooms boast a balcony and terrace that overlook the magnificent beach. A breathtaking view and truly enchanting setting. ... more   less 
Number of rooms
126

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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