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All 69 Biarritz hotels

Sofitel Biarritz Le Miramar Thalassa sea & spa

5.0 of 5 Resort   |   13 rue Louison Bobet, 64200 Biarritz, France
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Sofitel Biarritz Le Miramar Thalassa sea & spa
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83%
Ranked #7 of 69 hotels in Biarritz
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
youpi546 London, United Kingdom
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383 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there in December 2013 and were welcomed by a lovely lady named Delphine. She showed me around the hotel and made sure I had everything sorted for my stay in the region. She kindly offered to introduce me to a local travel agency, recommended great restaurants and bakeries, etc. Our room was large enough, we had a kettle... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear youpi 546, I am very pleased to hear that you enjoyed so much our hotel and quality of service. Delphine was also quite happy and grateful to read your positive feedback. We look forward to welcoming you back soon. A bientôt ! More

Zagreb, Croatia
Top Contributor
111 reviews 111 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed October 8, 2013

Lovely high class hotel which excellent views, high standards of hygiene, lovely outdoor pool, good conference amenities Lovely rooms. Helpful staff. My visit was strictly business oriented but I still loved it.

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Guest, We are really happy to hear this business trip was the opportunity for you to discover Sofitel Biarritz and that your enjoyed your stay among us. We hope to welcome you again on leisure occasion. Best wishes, More

Canterbury, United Kingdom
1 review
5 of 5 stars Reviewed September 12, 2013

This hotel surpassed my expectations: outstanding spa with excellent standards of hygiene, fabulous outdoor pool with stunning views over the ocean, attentive but unobtrusive staff, sumptuous beds, excellent food. I will be going back next year!!

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Eleanor, Such a wonderful and rewarding feedback! Every Ambassador at Sofitel Biarritz strive in providing 1st class service to all our customers and to exceed their expectations. I will make sure to let them know about your comment. We will gladly welcome you again next year. A bientôt ! More

Adelaide, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 6, 2013

Stayed at Du Palais several years ago & enjoyed so a bit dubious, however from the moment we drove our car almost into the lobby, uncertainties vanished! We were assisted immediately with our many pieces of luggage and check in was fast & courteous, including being given a voucher for complimentary champagne as Accor members. As we were going to... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Kerry, First thing first, thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at Sofitel Biarritz. We were delighted to hear that you enjoyed your stay at our hotel, and that Yvette took such good care of you and... More

Pompano Beach, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

If you haven't been to Biarritz yet, go. When you arrive you won't find a more inviting hotel than this. When I pulled in to the entrance area, on the city side of the building, I was greeted by friendly staff and taken to the front desk. Check-in was quick and easy and soon I was on my way to... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Cher Tim, All Ambassadors at Sofitel Biarritz are genuinely grateful for the magnifique feedback you took the time to share on TripAdvisor. Your comment is by far the most poetic among all the ones we've received, therefore I made sure that everyone at the hotel read it. I would like you to know that your message touched every single employee... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2013

Sea view deluxe room angled at bayview\pool side.Use terrace to have the superb breakfast !if weather permits.(it was july then)The patisserie goods in breakfast is supplied from famous Le Notre. Lobby and bar area is designed clean and sleek to spend time.Hotel valet parking is a plus. Hotel staff very helpful.

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Cozy Traveller, We are delighted you enjoyed your stay at Sofitel Biarritz Le Miramar Thalassa sea & spa. All Ambassadors thank you warmly for your positive feedback and genuinely hope you'll be back! Best wishes, More

Atco, New Jersey
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2013

I'm sure there are many worse places I could have stayed. I chose the Sofitel thinking I would get top quality service but, I did not. The rooms were very average as well as the rest of the hotel. The staff were helpful and friendly. However overall average experience.

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Sir, Thank you for taking the time to share your experience at Sofitel Biarritz on TripAdvisor. I am truly sorry that your stay did not meet your expectations. Please allow me to express my sincerest apologies on behalf of the whole Sofitel Biarritz team. I genuinely hope that you will give us the opportunity to win your trust back... More

Felixstowe
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 27, 2013

This is our fourth visit to the hotel and the location never fails to impress. The hotel overlooks Grande Plage beach allowing direct access. There is a large heated swimming pool which also overlooks the beach. Our stay was for seventeen nights this year and generally we were very impressed with the service ,quality of the room and restaurant although... More

Was this review helpful? Yes 1
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Madam, Many thanks for taking the time to share your experience at Sofitel Biarritz on TripAdvisor. We greatly appreciate your constructuve feedback as it enables us to serve better every day. Thus, I was sorry to read about one of our receptionist's attitude. It is absolutely unacceptable. Rest assured I already informed our head receptionist about this mishap and... More

Copenhagen, Denmark
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 17, 2013

You know you are heading towards a superior experience when you book at a Sofitel, but Le Miramar exceeds all expectations. Staff is among the best I have encountered in my travels around the world (especially doorman John). Infinite details: valet parking, complimentary drinks in the bar... what about finding mineral water and candy in the car when you pick... More

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Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear VaterZeit, Thank you very much for your wonderful review. I am delighted to hear that you enjoyed your stay at Sofitel Biarritz, and that you found our staff and services of such a high standard. Thank you once again for your fantastic feedback, and I am also very happy that you intend to return to Sofitel Biarritz. We look... More

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Additional Information about Sofitel Biarritz Le Miramar Thalassa sea & spa

Also Known As:
Sofitel Thalassa Biarritz Hotel Biarritz
Sofitel Thalassa Biarritz Hotel
Sofitel Biarritz
Biarritz Sofitel
Accor Thalassa Biarritz
Address: 13 rue Louison Bobet, 64200 Biarritz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Biarritz
#3 On the Beach Hotel in Biarritz
#4 Business Hotel in Biarritz
#4 Family Hotel in Biarritz
#5 Luxury Hotel in Biarritz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Biarritz Le Miramar Thalassa sea & spa 5*
Official Description (provided by the hotel):
This luxury hotel and its thalassotherapy institute are located in Biarritz on the Basque Coast, just a stone's throw from the golf course and near to the town center with its luxury boutiques, cosy tearooms, theaters and museums. The hotel's bedrooms boast a balcony and terrace that overlook the magnificent beach. A breathtaking view and truly enchanting setting. ... more   less 
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