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Sofitel Biarritz Le Miramar Thalassa sea & spa

#12 of 69 Hotels in Biarritz
Certificate of Excellence
GreenLeadersSilver level
5.0 of 5
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13 rue Louison Bobet, 64200 Biarritz, France
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Magnifique breakfast
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1 room 1 guest
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Sofitel Biarritz Le Miramar Thalassa sea & spa
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651 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

A lovely spa, really nice staff, and lots of treatments, I had a wonderful regenerating massage - and the spa manager also added a thalassa treatment for free!! (The fire alarm went off during our visit - hardly any trouble at all as it stopped after a few seconds) This level of hospitality is appreciated after our terrible experience at... More 

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London, United Kingdom
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great room, quiet, classy. The hermes toiletteries always nice to have. The bathroom generally was great. We used the pool and had lunch there. It was very nice too, and fairly reasonably priced for the location. The gym is a bit dated and doesn't seem to be top priority there, but that is everywhere in France it seems. Would recommend... More 

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London, United Kingdom
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with a special rate (quite last minute), and it was great for that price. I'm not sure it us worth the full listed price. The room was spacious, very comfortable (excellent bed), with a good bathroom and a nice balcony. However, the whole hotel seems geared up to be aimed at business travellers, which is surprising given... More 

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Stockholm, Sweden
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel as such is quit ugly. But the service the comfort food and breakfast is splendid. especially the breakfast. Very friendly and welcoming. A good pool area as well and rooms overlooking the see. .

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POTTERS BAR
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at the Sofitel. It has a very relaxed atmosphere,friendly staff and good service.tThe location is excellent being opposite the beach and about 10 mins walk to the main town along the beach front. The pool was a good size and pool staff attentive although not really any food and beverage service round the pool unless... More 

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Cascais, Portugal
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived late in the evening without booking previously! Everybody was kind and quick on arranging us a bedroom. Excellent reception, valet car included. Great accommodations with a view to the sea, spacious room, and the best , biggest and most comfortable bed I have ever slept in. Excellent choice ! Excellent Breakfast, everybody extremely cordial. Will for sure return !

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London, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Final stop on car tour of South West France. Hotel is slightly on the edge of the town but a pleasant enough 10 minutes walk into town along the beach front. Very helpful staff. Great room with sea view and balcony. Had a fab dinner at the hotel one of the nights. Well stocked gym and decent pool.

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Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have mixed feelings about this hotel. I will start with the negative points: 1) the breakfast was not great, compared to many other Sofitel properties in France, it was rather poor... 2) staff may not understand you unless you talk to them in French, we had a couple of awkward moments when the staff clearly misunderstood us; 3) the... More 

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

had a delux room reserved, 600 euros per night. The room looked like a motel 8 room in a dying town. We checked out immediately. Went to the elegant hotel palais where the basic room was much nicer. I do not know how this hotel can be rated as 5 star. The view is bad, pool was equivalent of a... More 

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Emmanuelle-Mahe, Guest Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Guest, I thank you for your comments – your feedback is truly valuable to every Ambassador at Sofitel Biarritz Le Miramar Thalassa sea & spa. I am deeply disappointed that our hotel did not meet our expectations. Most of our clients come and come back again just for our outside heated sea water swimming pool, I am really sorry... More 

Cherry Hill, New Jersey
Level Contributor
132 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 stars Reviewed July 26, 2015

We seriously considered just staying in the hotel on a brilliant sunny day. Caused us pain to leave when time to return home. Great rooms, great front desk, great beds, clean room, room service, easy access to the beach, central to the city, great parking, etc. Just a dead on perfect time.

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