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Sofitel Biarritz Le Miramar Thalassa sea & spa

#11 of 69 Hotels in Biarritz
Certificate of Excellence
5.0 of 5
Hotel website
13 rue Louison Bobet, 64200 Biarritz, France
Special Offer
Magnifique breakfast
Sofitel Biarritz Le Miramar Thalassa sea & spa
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Ranked #11 of 69 Hotels in Biarritz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jean M Steenokkerzeel, Belgium
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558 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Steenokkerzeel, Belgium
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Biarritz is a wonderful holiday destination at the French Basque coast. We stayed in the Sofitel Biarritz Le Miramar Thalassa. A wonderful place to relax, with a great view of the Atlantic Ocean, direct access to the beach and walking distance from the city centre. The rooms are very comfortable and well equipped. I recommend you opt for rooms with... More 

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Glasgow, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 9, 2015

Very nice hotel. The room was big and comfortable. Close to everything Biarritz has to offer. Staff friendly and helpful. We enjoyed our stay and will certainly stay again next time we are in Biarritz

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Emmanuelle-Mahe, Responsable relations clients at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Client Many thanks for taking the time to share your impressions about your stay. I've shared your feedback with our staff : your praise gave a great deal of motivation to everyone We are genuinely happy your stay met your expextations and we will enjoy having the pleasure to welcome you again in Sofitel Biarritz Best regards, Emmanuelle Cabannes-... More 

Oslo, Norway
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 3, 2014

The hotel is luxurious and relaxing. The SPA has plenty of options to pamper yourself no matter the reason of your travel. It has a nice location and walking distance from most restaurants and shops. Service is fantastic and the staff of the hotel is friendly and helpful. If I ever travel back to Biarritz this will be my option... More 

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Emmanuelle-Mahe, Responsable Experience Client at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Mr Ramazzini, Many thanks for taking the time to share your impressions about your stay. I've shared your feedback with our staff this morning: your praise gave a great deal of motivation to everyone for the day. We are genuinely happy your stay met your expextations and we hope we will have the pleasure to welcome you again in... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 19, 2014

My husband I stayed here in Biarritz at the tail end of two week trip around France, and it was brilliant! The hotel is very big, but tucked neatly between mansions on the esplanade / beach front. Biarritz was stunning, like a "French Californian" haven - lots of sunbakers, surfers, fishermen, and holiday makers. The hotel is within easy walking... More 

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Emmanuelle-Mahe, Guest Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Katherine, We appreciate the time you took to share your experience with TripAdvisor's community. You are right, Biarritz is a fantastic and renowned seaside resort for surfers, and is great for anyone There are so much nices places to discover around the hotel.... Thank you also for your wonderful feedback on our staff and services. We look forward to... More 

London
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 18, 2014

We stayed for 4 nights on holiday. This is a grand hotel which is described as a 5 star. It certainly has the trappings of a 5 star hotel. Lots of attentive staff when you arrive, large reception and bar, lots of facilities - pool indoor and out, spa etc. However the problem is that the basic rooms are lower... More 

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Emmanuelle-Mahe, Guest Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Client- Thank you for taking the time to write about your stay at Sofitel Biarritz Le Miramar Thalassa sea & spa. We deeply regret that your visit did not reflect the high standards we set for our hotel. The ipod dock is of course a free service, I am sorry if you had inconvenience with it.. We genuinely hope... More 

Leuven, Belgium
Top Contributor
163 reviews 163 reviews
42 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed October 13, 2014

large hotel, well situated in Biaritz and with beautifull views over the ocean. Heated swimming pool outdoor (25m). Vast wellness area. Very good breakfast. Large rooms, clean and with Hermès amenities. Private parking. But the best in this hotel is the staff! All very friendly, helpfull.... An example for other 5* hotels.

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Emmanuelle-Mahe, Responsable Expérience Clients at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Luc, Many thanks for taking the time to share your impressions about your stay. I've shared your feedback with our staff this morning: your praise gave a great deal of motivation to everyone for the day. We are genuinely happy your stay met your expextations and we hope we will have the pleasure to welcome you again in Sofitel... More 

Woodbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

As loyal Sofitel clients, we appreciate the qualities of this brand and, having seen others' Tripadvisor reviews, we booked with confidence for a long weekend break. With one reservation (previously recorded by other reviewers), it exceeded all expectations. The comfort, food, staff ambience and location were excellent, despite the architecture of the property which is "special"! In particular, the breakfast... More 

Was this review helpful? Yes 1
Emmanuelle-Mahe, Guest Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Clients, We appreciate the time you took to share your experience with TripAdvisor's community. Thank you also for your positive feedback on our staff and services. I shared your comments with all the ambassadors . I can imagine how annoying the lack of cool air in your room must have been. Please accept my sincerest apology as AC was... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

On our trip through France this was the best 4* hotel we came across Great location, very friendly helpful staff, excellent room service and perfect beds. The heated saltwater pool contributed a lot to this pleasant stay. The only hotel that offered German TV channels - I like!

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Emmanuelle-Mahe, Guest Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Verena, Many thanks for your lovely comment that I will share tomorrow with our teams. We truly hope to have the pleasure to welcome you again for your nest trip in France I just want to tell you that we are a 5stars hotel, and hope your opinion will be the same as you know that ! A bientôt... More 

Cannes, France
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 30, 2014

twowheeltours has stayed at Sofitel Biarritz Le Miramar Thalassa sea & spa twice since 2013 - this is our preferred hotel at the end of the arduous Haute Route Pyrenees cyclosportif. The rooms are super comfortable, amazingly clean, the staff is great (speaking perfect English) and the breakfast buffet is 11 out of 10. We look forward to staying there... More 

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Emmanuelle-Mahe, Guest Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Client, Many thanks for picking Sofitel Biarritz again! I've shared your feedback with our staff this morning: your praise gave a great deal of motivation to everyone for the day. We are genuinely happy your stay met your expextations , and even more for the breakfast! We hope we will have the pleasure to welcome you again nest year...... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 19, 2014

Stayed here for 3 nights in September. Biarritz is a favoured location and we had great weather during our stay at 30 degrees each day. The beach is a 2 minute walk from the hotel. Staff are very attentive and speak good English on the whole. The inside of the hotel belies the exterior perception. Rooms are probably in need... More 

Was this review helpful? Yes 2
Emmanuelle-Mahe, Customer Experience Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review

Dear Billy, Many thanks for your lovely comment that I shared with our teams. We truly hope to have the pleasure to welcome you again in the future. A bientôt ! More 

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