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Le Grand Hotel de Bordeaux

#12 of 175 Hotels in Bordeaux
Certificate of Excellence
2-5 Place de la Comedie, 33000 Bordeaux, France
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Le Grand Hotel de Bordeaux
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Ranked #12 of 175 Hotels in Bordeaux
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
scotlandbride Atlanta
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744 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Honestly, the best sleeping room we've ever had. We could adequately control the climate, which is not always true in these old European hotels, and it was very very quiet to be in the center of the tourist area. Bed, pillows, and linens were comfortable. The staff were incredibly gracious and helpful. Liked the bar too and on Saturday nights... More 

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Letchworth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We have just spent one week in the hotel in junior suite 418 and we had prepaid. Most of the concierges were good and there was a friendly breakfast cook. Otherwise receptionists were quasi untrained and aggressive when challenged. There was a terrible smell of sewage in our suite during the whole of our stay and despite several complaints the... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spotless luxury hotel, very close to Bordeaux' s landmarks as well as restaurants and cafés. Top notch service (as you would expect), with the highlight being the Spa: beautiful place to relax. The buffet breakfast is among the best I've had in 5 star hotels. Overall, I would recommend this hotel and stay here again. One point: the pillows are... More 

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dublin,ireland
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here over Easter for a few nights. The building itself is very impressive and many people stop by just to have a coffee and take photos of the extravagant interior. The hotel's entrance is located in a pedestrian zone but taxis can pull up only 100m away so its no problem with luggage. We were greeted by a... More 

Was this review helpful? Yes 1
Aberlour, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just magical. From start to finish the experience of entering was like someone wrapping a mink stole around me. Every little detail was perfection. The staff were in a class of their own. The room was enchanting. I can't wait to go back- in fact I think I'll start packing now...

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United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

hotel has excellent service, a valet parking, a very nice buffet for breakfast, at the bar, excellent finger food, live music, very cozy, I did like a lot the stay the rooms were clean, comfortable, special decor

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the perfect place for you if you need to stay in the center of Bordeaux. Room is nice especially if you can get a room with the Opera house view. Everything is with in a short walking distance. Breakfast is nice with good varieties. Service is very good.

Was this review helpful? Yes 3
Landry S, Responsable relations publiques at Le Grand Hotel de Bordeaux, responded to this review

Dear Guest, It was a pleasure to welcome you to the Grand Hotel de Bordeaux & Spa and we thank you very much for sharing your comments on Tripadvisor! We are quite thrilled that you have enjoyed the hotel and that our services were up to your expectations. We hope that you will find the time to come back to... More 

Riga
Top Contributor
54 reviews 54 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Everything you expect from a 5 star hotel but small details that you would expect to be better. In modern age you expect at these rates is a high speed internet but in Grand Hotel the connection was poor. It would have been also nice to be able to open the windows. Room was otherwise very comfortable.

Was this review helpful? Yes 2
Landry S, Responsable relations clients at Le Grand Hotel de Bordeaux, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at Grand Hotel de Bordeaux & Spa. At Grand Hotel de Bordeaux & Spa, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. The entire team is looking forward to... More 

Livingston, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 10, 2015

Booked this hotel for one night as a special treat for my wife whilst driving north from Spain. First problem was the ring of steel in the city centre which prevented us from getting to the hotel by car via the sat/nav. Instructions from the Hotel on booking regarding parking arrangements would have made life so much easier. The concierge... More 

Was this review helpful? Yes 4
Landry S, Responsable relations clients at Le Grand Hotel de Bordeaux, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at Grand Hotel de Bordeaux & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After reading your comment, I believe that an executive room category, more space-full, with the view on the Grand Theater... More 

dubai
Top Contributor
61 reviews 61 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 8, 2015

Best location, close to rue sainte Catherine and Opera. Old design but very cosy. Good service. Aperitif with toast and breakfast in room service are amazing. The lobby nice for drinks. Also there is very nice gastronomique restaurant. The spa "les bains de léa" is amazing !

Was this review helpful? Yes 2
Youmna K, Responsable relations clients at Le Grand Hotel de Bordeaux, responded to this review

Dear Guest, Thank you very much for sharing your comments on Tripadvisor following your recent stay at the Grand Hotel de Bordeaux & Spa. It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. Your enthusiasm for our hotel is very much appreciated and will be a great source of... More 

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