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Hotel Burdigala Bordeaux - MGallery Collection

5.0 of 5 115 rue Georges Bonnac, 33000 Bordeaux, France
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Certificate of Excellence 2014
Hotel Burdigala Bordeaux - MGallery Collection
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Hotel Burdigala Bordeaux - MGallery Collection
Hotel Burdigala Bordeaux - MGallery Collection
Hotel Burdigala Bordeaux - MGallery Collection
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283 reviews from our community

Traveler rating
    167
    89
    21
    5
    1
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30
161
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Berkeley, California
Top Contributor
55 reviews 55 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel and I guess I didn't check their cancellation policy for our particular dates. Their policy varies quite a lot. I tried to cancel our reservation 20 days before arrival and they refused to cancel it. We had booked four nights but in the meantime were invited to stay at a hotel closer to where we needed... More

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear Madam, Thank you for your constructive comment. I do understand your position and feel really sorry for this disagreement. Our cancellation policies are always clearly mentioned at the booking and always depend of the rate level. At the same time is difficult to sort this problem out since we do not have your name, bookings details and arrival date,... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a luxurious, modern hotel - nothing to fault here. Rooms are a good size and very well appointed with lovely decor. The bar and restaurant areas are elegant and stylish with excellent service. Breakfasts are fabulous with a wide selection of hot and cold items. Easy 10min walk to town centre.

Was this review helpful? Yes
ChristineFournet, Front Office Manager at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear guest, Many thanks you for taking the time to review our property and making us so nice compliments. The whole staff will be happy to hear that they have succeeded by making your stay comfortable, as they always try to make each guest experience special. We hope to welcome you again to the Hotel Burdigala. With best regards, Isabelle... More

Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have visited this hotel for a we with my.mother, and I have to say that, except the room can be brighter and they forgot my order of "caneles" at the checkout (but they resolved straight away), everything was just perfect! The service, location (quiet), the quality of the food, and the rooms amenities are just excellent!!! If you go... More

Was this review helpful? Yes
ChristineFournet, SALES MANAGER at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear guest, Many thanks for your nice comment about your recent stay at the Hotel Burdigala. Your satisfaction is our reward. We are very happy that you enjoyed the comfort and services as well as the situation of the Hotel Burdigala. We hope to have the pleasure in welcoming you soon to our property. With all our best regards, Isabelle... More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 15, 2014

Just come back from three days at the Hotel Burdigala at the beginning of October. The hotel is a little way out of the main centre, but easily walkable or short hop on the tram. This is a well-staffed and well run hotel, spotlessly clean and well maintained. Free wifi too. The rooms were OK sized for a city centre... More

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel and writing such a nice and positive comment; Our team will be thrilled to hear that they have succeeded by making your stay comfortable and it is furthermore really a pleasure to read your nice compliments on our bedrooms, our breakfast, the location and atmosphere of... More

Kewadin, Michigan
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2014

Great location in quiet location. Rooms are beautifully done in a contemporary style. Front desk staff most accommodating. They helped us get a reservation on a Saturday night for dinner in high season and didn't stop until we had one. Wonderful linens and towels, and great rain shower heads. Will return on next trip to Bordeaux.

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience in our property, the Hotel Burdigala Bordeaux and for the kind compliments It was a real pleasure to welcome you and we are thrilled to read that you had a great stay with us. I will inform our staff that you enjoyed the quality of their... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed 5 nights in the Burdigala. It is a first class hotel with excellent service and most of the staff speaks excellent English. Towels, pillows, beds and the shower are all tops - very few hotels can claim that. A garage is close by if you have a car like we did and valet parking is available. The hotel... More

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and making us so nice compliments. Your enthusiasm for our property is a wonderful source of motivation; The entire team will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special. You are absolutely right... More

Toronto, Canada
Top Contributor
52 reviews 52 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 7, 2014

The front desk staff all speak wonderful English and they bend over backwards to be accommodating. Everyone there does every job so the person who brings your bags to your room may very well be the concierge who offers you great tips for dining, etc. Our room was larger than we had expected for Europe and had a super efficient... More

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and giving us such a positive feedback. Your enthusiasm for our property is a wonderful source of motivation; The entire team will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special. You are absolutely... More

Wilmington, nc, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 3, 2014

Wonderful staff. Great Service. Comfortable modern rooms. Excellent restaurant. Couldn't have been happier. Concierge directed us on the perfect self tour of the city. He was very exacting in making restaurant recommendations in the historic area so that we did not end up in a tourist spot but at a little restaurant with excellent food and service.

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and giving us such a positive feedback. We are delighted to read that you enjoyed your third stay in the Burdigala. The entire team will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special.... More

Fort Myers, Florida, United States
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 3, 2014

This M Gallery Hotel isn't in the same league as Hotel Cite in Carcassone although reportedly so by chain. About 10 minutes walk from main area, with great staff, this hotel was pleasant but not plush. Internet was totally unreliable!! A real surprise as Small tour groups and business people stay here. Room was small but well designed with separate... More

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear Client, Thank you for taking the time to review our property and telling us about your stay in the Burdigala, and we are really pleased to read that you have spent an enjoyable stay with us. As we strive to provide a superior experience for every customer, your feedback is very important to us and I will not fail... More

Chicago, Illinois
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

Bonjour! I enjoyed this hotel. Call me a spoiled North American but there are some things I won't skimp on and that is a clean relatively modern room and an up to date private bathroom. Although my room was more " European " size, it was very comfortable and above all clean. Who spends time in your room anyway when... More

Was this review helpful? Yes
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review

Dear guest, Thank you very much for your wonderful comment following your recent stay at the Hotel Burdigala. It was a real pleasure to welcome you and it is so nice to read your compliments on our property, and that you have spent such a nice time (event short) with us As we strive to provide a superior service for... More

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Additional Information about Hotel Burdigala Bordeaux - MGallery Collection

Address: 115 rue Georges Bonnac, 33000 Bordeaux, France
Location: France > Aquitaine > Gironde > Bordeaux
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Burdigala Bordeaux - MGallery Collection 5*
Number of rooms: 83
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Also Known As:
Burdigala Hotel Bordeaux

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