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Mercure Bordeaux le Lac

Rue du Grand Barail, 33300 Bordeaux, France
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Mercure Bordeaux le Lac
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Mercure Bordeaux le Lac
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (48)
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Jersey, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stayed two nights, staff very nice and also helpful, free parking and best area to stay to spend time in Central Bordeaux, lots of hotels around here if you have not booked (we never book). It is the perfect area to stay as the trams to get into the City are but a stones throw away and very cheap into... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 10, 2015

Not really a 4* , more a 3* hotel. I m a regular MERCURE customer and this one has been a disappointment. Rooms are dated especially the ugly curtains and the soft mattress. I requested a quiet room but I was awaken everyday by the noise in the corridor or from the other rooms (children running and screaming...). Not many... More 

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London, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

Actually stayed in 2013, but found our old holiday itinerary and decided to leave a note. Arrived after a long drive and was tired got a few hours sleep in our comfy room, woke up around 9pm starving. By the time we got downstairs to get something to eat, everything was closed. A trip out into town and we found... More 

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Benjamin R, Directeur général at Mercure Bordeaux le Lac, responded to this review

Dear Stripey 1960, Thank you for sharing your opinion on Trip Advisor. The restaurant is closed on week end and banks holidays. But all the reception team is pleased to recommend good restaurants at walking distance from our hotel. We wish to have the pleasure to welcome you again to have a chance to taste our own restaurant on opening... More 

Paris, France
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed February 8, 2015

Ideally located if you are attending a show or conference but not if you plan to visit the city. A major problem with this hotel is noise. Bedroom doors are not installed properly therefore there is a large gap between door and frame. Consequently you can hear in the bedroom everything happening in hallway. The staff is not a 4*... More 

Was this review helpful? Yes 1
Benjamin R, Directeur général at Mercure Bordeaux le Lac, responded to this review

Dear Don Guillermo Del Salar, Thank you to have taken time to post your feeling on our hotel. My team and myself are very sensitive to your appreciations. We are sorry about the inconvenience undergone. Be assured that the necessary corrective actions are already operated to assure a quality level confirm in your expectations. We wish to have the pleasure... More 

Nice, France
Level Contributor
142 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel is very well situated if you are going to visit the exhibition hall nearby. The double room we had was rather spacy and nice, but there was no place to unpack our bags. The closet was only ment for jackets and trousers. There was a safe installed which we appreciated. However, there was no mirror and soccets situated... More 

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Benjamin R, Directeur général at Mercure Bordeaux le Lac, responded to this review
Google Translation

Cher Rolf S, Je prends connaissance de votre commentaire et vous adresse toutes mes excuses pour les désagréments rencontrés durant... More 

Nottingham
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 21, 2014

Mercure Le Lac has recently had a refurbishment, and everywhere is clean, fresh & smart. The reception area is particularly stunning. Our room was quiet, comfortable, large and airy, and food and service in the restaurant was excellent. We stayed here for six nights in September 2014, and the hotel - situated close to the ring road and the motorway... More 

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brisbane
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 10, 2014

Enjoyed our stopover here, wasn't a huge fan of Bordeaux but we loved the wine region St Emilion and the surrounding area. Staff here were helpful as our car broke down and the girl at the desk was very helpful with arranging a taxi and help for us. The breakfast was good and had a lot of variety. Shopping centre... More 

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Brussels, Belgium
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stopped for one night in our travel to Spain. Good location. Close to the motorway but at the same time quite quiet. Lot of parking spaces. Staff was friendly. Clean hotel. Good breakfast with the usual continental stuff.

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