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Mercure Bordeaux Cite Mondiale Centre Ville

4.0 of 5 18 Parvis des Chartrons, 33080 Bordeaux, France
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Mercure Bordeaux Cite Mondiale Centre Ville
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Mercure Bordeaux Cite Mondiale Centre Ville
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309 reviews from our community

Traveler rating
    37
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    76
    29
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms at the hotel are OK but the cleaning staff threw out some stuff I actually wanted to keep and took away one of my room cards I left in the room. The bigger issue was with breakfast and it wasn't with the food. At check-in I asked if breakfast was included in the room rate. A guy at reception... More

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Weymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 28, 2014

We stayed for three nights and very much liked this hotel. Rooms were clean and tidy, with mini-bar and safe. Close to the city for restaurants and shopping and the breakfast room that overlooked the river served a great buffet breakfast. The only negative is that room service and bar closed at 10:00pm

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EVENAT C, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

We are pleased that you enjoyed your stay at the Mercure Bordeaux Cité Mondiale. For your next journey, you could try our brunch on Sunday from 11:00 am to 1:30 pm for only 19 euros on our panoramic terrasse. Best regards Cédric Evenat General manager More

Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2014

Arrived here the day before our scheduled river cruise on the train from Paris. We were pleasantly surprised to learn that the cruise dock wasn't just nearby ; it was across the street. The hotel and the room were attractively appointed in the European modern style. The bathroom fixtures were the latest in European design. The area is quiet with... More

Was this review helpful? Yes 1
EVENAT C, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

We are delighted that you enjoyed your stay in our hotel. It is true that we are very well positioned in the city center, in the historic district, facing the Garonne and very close to the cruise departure. We look forward to welcoming you again kind regards Cedric Evenat General manager More

Wiltshire, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 12, 2014

Good location. Just a few minutes walk from the river, the tram stop and selection of restaurants. Hotel was very modern but impersonal. It lacked the charm of a more traditional French hotel. Very clean comfortable room and bathroom, but would have liked to have been able to open the windows. Excellent breakfast on rooftop restaurant. (highly recommend if you... More

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EVENAT C, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Thank you for taking the time to review your stay at our hotel. We are delighted that you enjoyed our location on the city center, our breakfast and the confort of our rooms. We pass on to our team your positive comments. We propose a new service to use this wonderfull terrace wich is a brunch every Sunday from 11am... More

Valencia, Spain
Top Contributor
62 reviews 62 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed September 9, 2014

We base our choice of hotel on the descriptions given by the hotel and, obviously, the input of trip advisor recommendations. Therefore when a hotel is described as non smoking throughout and uses in its advertising a picture of an outdoor terrace where breakfast may be taken we would assume that would be a non smoking area. Not so. The... More

Was this review helpful? Yes 1
EVENAT C, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Thank you for your comments regarding your stay with us and have taken note of your dissatisfaction with the smokers on our terrace. Indeed, although our hotel is no smoking in France, legislation allows our guests to smoke outside on our open terrace. As for our air conditioning not effective enough during your stay, we undertook major improvements Furthermore, we... More

Bucharest, Romania
Contributor
19 reviews 19 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

Situated in a congress centre , close to the centre of the city , this hotel is to take in consideration when you're in Bordeaux . Spacious room, great breakfast in a great seventh floor with a spectacular view over the city . If you have a car though consider that the parking is very expensive . We have a... More

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THOMAS O, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Thank you for your comments about your stay with us. We note that you enjoyed our location downtown, our breakfast with panoramic views and rooms. We specify that public car park is not managed by the hotel and we were not able to negociate a price for our customers We hope to see you soon best regards Cedric Evenat More

Chester, United Kingdom
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 28, 2014

The staff were very friendly the room was clean the air conditioning worked fine but the tv remote didn't work (though don't fancy watching tv much on holiday). Didn't have breakfast sadly but the view look great. The milk in the room for tea was not great (even though it was a form of uht).

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THOMAS O, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Thank you for your comments and are sorry that the TV remote did not work. We changed it. You enjoyed our staff, air conditioning as well as the panoramic view. We hope to see you soon best regards Cedric Evenat More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 23, 2014

Visited Bordeaux for four nights for my honeymoon in July. The hotel was fairly clean and close to the city center. However, when we checked in we noticed that there was a large hole in the ceiling (about a foot diameter in our room). The room itself was very large. The bathroom was okay however the sink consistently filled with... More

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Nottingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2014

When I checked in I was greeted basically, been given limited information on meal times and issued our keys, there were no pleasantries whatsoever. During the stay we needed to speak to reception on only two occasions. Firstly, to find out how to purchase wifi (hotel information states FREE wifi but this only lasts 24 hours). Whilst mid conversation with... More

Was this review helpful? Yes 1
CEDRIC E, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

We thank you for your opinion about your stay in our hotel and are sorry that it did not meet your expectations. We pass on your comments to our staff and will ensure that these inconveniences will not recur. We note however that you enjoy the quiet of our hotel and its location in the center of Bordeaux Hoping to... More

Ilkeston, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

this hotel was brilliant for my last minute stay, room was large well air conditioned and QUITE restaurant recommended by the very helpful staff five minutes away was perfect. breakfast very good. it is very well priced and decided to stay a week later

Was this review helpful? Yes 1
THOMAS O, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review
Google Translation

Nous vous remercions de la confiance que vous nous témoignée et transmettons à notre personnel restauration et hébergement l’avis élogieux... More

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Additional Information about Mercure Bordeaux Cite Mondiale Centre Ville

Address: 18 Parvis des Chartrons, 33080 Bordeaux, France
Phone Number:
Location: France > Aquitaine > Gironde > Bordeaux
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Bordeaux Cite Mondiale Centre Ville 4*
Number of rooms: 96
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