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BEST WESTERN Royal Saint Jean

#17 of 174 Hotels in Bordeaux
Certificate of Excellence
15 Rue Charles Domercq, 33800, Bordeaux, France
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1 room 1 adult
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BEST WESTERN Royal Saint Jean
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377 Reviews from our TripAdvisor Community

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Stratford-upon-Avon, United Kingdom
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is a hop skip and a jump from the railway station and the express bus stop from the airport. The staff were extremely welcoming and helpful. They took time to show the facilities available and really went out of their way to make you feel welcome. The library had an extensive collection on books on Bordeaux and the... More 

Helpful?
Thank Flint77
Singapore
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Was given a room on the ground floor, just beside the small library. Tried requesting for a higher floor but the hotel was fully booked on the first night. The room and it's bathroom was slightly bigger than the rest. I guess it was meant for wheelchair bound guests but it's okay because it was a bigger room. Looks newer... More 

Helpful?
Thank PotatoSpinach
royalstjean33, Directeur général at BEST WESTERN Royal Saint Jean, responded to this review

Dear guest Thank you for taking the time to send us your impressions of your stay. The first room we assigned you has just been renovated. We have taken note of the malfunction encountered and improvements are processing. We present you all our apologies for the inconvenience. Know that we continue the renovations in stages so that all of our... More 

Geneva, Switzerland
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it is a nice hotel, well located, convenient & with good service. It meets all standards of its level for Europe, which is fair. You would not be disappointed. Reception is very friendly. Breakfast was above my expectations. Along with usual set of meals we've enjoyed an opportunity to have self-made pressed orange juice (very tasty) & good espresso. The... More 

Helpful?
1 Thank Anastasia S
royalstjean33, Directeur général at BEST WESTERN Royal Saint Jean, responded to this review

Dear Guest, Thank you for your feedback on our property. We are very pleased to have contributed to the success of your stay. I would share your comment to the team Hope to see you soon in our hotel. Regards, Sophie Billard Hotel manager More 

Singapore
Level Contributor
109 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We decided to stay here for our overnight trip as we found a pretty good offer on a hotel website. Best Western operates from a charming old building and the interior décor at the lobby is quite modern. Staff were all very friendly and young and they made us feel very welcomed. The inside of the hotel was smaller than... More 

Helpful?
2 Thank thewhimsicaltrekker
royalstjean33, Directeur général at BEST WESTERN Royal Saint Jean, responded to this review

Dear customer, Thank you for taking the time to write us and give us your feedback, it is very important for us to hear from customers and satisfy them. We are currently doing renovation of all rooms to maximize space for the well-being of our customers. Our proximity to public transport is much appreciated by our customers during their trips... More 

brunswick, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015

Staff went out of their way to provide excellent service, especially the chef whose breakfasts were freshly made, delicious and varied. Rooms were comfortable and spacious for Paris hotel rooms. Good location -- overall we liked this hotel very much and recommend it without reservation

Review collected in partnership with Best Western

Helpful?
Thank Randall A
royalstjean33, Directeur général at BEST WESTERN Royal Saint Jean, responded to this review

Dear Customer, We are very pleased with your comments and we thank you. Be sure that I would share with my team. Hope to see you soon in our hotel. Best regards Sophie Moricet Hotel manager More 

London, UK
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 8, 2015

We had a great stay at this lovely Best Western. The staff were very helpful with tips, booking taxis and getting around, the breakfast was good and the beds were comfortable. The only down side was the area at night didn't feel the most secure and I wouldn't have wanted to walk in it alone, and we were also woken... More 

Helpful?
Thank MapleLeafGirl02
Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2015 via mobile

We stayed the first night next door at Camponile and it was definitely a grade lower than here. The front desk staff were nice and heelpful. The lobby is very presentable. The rooms were what we expected. Small rooms but I dont think anyone books this place to stay in it all day. The bed worked fine.

Helpful?
Thank Shawn P
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

Obviously very handy for station and airport navette stop ( 7 Euros, but bus even cheaper though longer ride, don't take a taxi unless someone else is paying :-) ) Also handy for trams and about 20 walk to old town along river or back streets. Area around hotel a mix - daytime plenty of cafes etc but but seedy... More 

Helpful?
Thank Picpoul
Salisbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015

This is a gem of a hotel in a building you could easily miss. Although not near the centre of Bordeaux it was situated close to 2 tram stations offering frequent services to the City centre. The bedroom was small but amply furnished with tea and coffee making facilities and very clean. The bed had a very comfortable mattress and... More 

Helpful?
Thank Jan P
royalstjean33, Directeur général at BEST WESTERN Royal Saint Jean, responded to this review

Dear Guest, It is such a pleasure to read your comment about your stay in our hotel! We try every day to give the best experience possible to all our guests. Your feedback is really appreciated by the all team and encourage us to continue. We hope have the chance to welcome you again in our hotel, Regards, Sophie Billard... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

If you take the train to Bordeaux, this is a good choice. For us, it was a little too far from the city center and not the best neighborhood if you like to do a lot of walking. We stayed in one of their remodeled rooms on the first floor, which was very nice. The front desk staff are very... More 

Helpful?
Thank Denise F
royalstjean33, Directeur général at BEST WESTERN Royal Saint Jean, responded to this review

Dear Denise, Thank you for taking the time to give us a feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

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