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Pullman Bordeaux Lac

#21 of 174 Hotels in Bordeaux
Certificate of Excellence
GreenLeadersSilver level
Av Jean-Gabriel Domergue | Bordeaux le Lac, 33300, Bordeaux, France (Formerly Sofitel)
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1 room 1 adult
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Pullman Bordeaux Lac
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600 Reviews from our TripAdvisor Community

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Frankfurt, Germany
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 10, 2015

The hotel is now conected directly with Downtown Bordeaux with a modern tramway system, which avoid dealing with traffic and hogh taxi fares. From the airport count about 20 minutes by car. Rooms are good and quiet. Service both at the restaurant or room service is very good and friendly. You can also get the opportunity to taste some good... More 

Helpful?
Thank EasyTravel33
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir, Madam , Greetings from Pullman Bordeaux Lac, We thank you very much for taking the time to share a bit of the experience you had with us. Indeed, the tramway stop is right next to the hotel and has a direct line to the city center and the railway station. It is always a pleasure to receive positive... More 

Marseille, France
Level Contributor
59 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 19, 2015

This was my second stay in this hotel - first one was in the early 2010 I guess. The Pullman is still definitely not for romance since it is located in the suburbs, next to the Convention Center. However, the new Tram now is just in front of the entrance and takes you to Bordeaux downtown, should you want to... More 

Helpful?
Thank jo_cicco
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear jo_cicco , Thank you for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. Hope to welcome you again, Yours sincerely Rémy PAPOZ General Manager More 

Colombo, Sri Lanka
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 13, 2015

I stayed four nights last October. centrally located well accessible by all means, very kind and helpful staff, nice and clean spacious rooms, good Breakfast, internet and other services. I would definitely love to stay there again.

Helpful?
Thank laksirik2015
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review
Google Translation

Cher Laksirik2015 Je vous remercie d’avoir choisi notre hôtel pour votre séjour ainsi que d’avoir pris le temps de nous... More 

Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

A nice hotel, but beware the exorbitant car parking at 8.50 euros/day. Having paid 150 just for a bed, this extra charge rather extracts the urine. We would have stayed an extra 2 days but for this, to my mind, rip off charge.

Helpful?
Thank brian b
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear brian b, Thank you for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. I am truly sorry that our price of parking did not meet your expectation, we propose a free parking on the side of the hotel... More 

Barcelona, Spain
Level Contributor
57 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed October 9, 2015

We stayed there for 2 nights in August. The hotel reception is very nice, and looks recently renovated...but that's it. The rooms are very old , poorly renovated. There were absolutely no extra power plugs to charge anything...had to use the one for the TV ! The shower towels had a horrible smell. The Bed and pillows were ridiculous. The... More 

Helpful?
Thank Sun H
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Sun H, Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am truly sorry that our services did not meet your expectations and sincerely apologize for the lack of attention and quality service you encountered during your stay Please be assured that the staff members have been advised of your... More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2015

We chose the hotel because it was near to the tram station so we could park our soft top car safely and go into Bordeaux. We found it really easily and were met by particularly helpful reception staff who parked the car, took our luggage to our room (the only hotel in the whole of our French/Spanish holiday which did... More 

Review collected in partnership with Pullmanhotels.com

Helpful?
Thank Chris and John R
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Chris and John R. Thank you very much indeed for the kind review. I’m very pleased to read that you enjoyed your time with us during this journey. Our team is truly passionate about our guests' experience and I am glad it shows ! We hope to welcome you back again at the Pullman Bordeaux Lac for another wonderful... More 

Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed October 1, 2015 via mobile

Driving to South of Spain. First time in Bordeaux. Magnificent hotel. Best idea with a car to use the tram to city. Very convenient location. Thought breakfast price prohibitive. Only negative on whole hotel. Would stay again. Pool excellent and nice way to start day. Upgraded pre arrival of room for modest fee and was worth it. Feels very businessy... More 

Helpful?
Thank Jim G
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Jim G, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

Antwerp, Belgium
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 28, 2015

We checked in at the Pullman Bordeaux Lac and were greeted immediately by the concierge. The concierge immediately helped us with our bags and parked our car behind the hotels secure parking gate. At the reception we were told we would be upgraded to a nice junior suite (without having any meaningful status yet at Accor) since the hotel was... More 

Helpful?
1 Thank Joris V
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Joris V , Thanks very much indeed for the kind review. I’m very pleased to read that you enjoyed your time with us during this journey. Our team is truly passionate about our guests' experience and I am glad it shows ! We hope to welcome you back again at the Pullman Bordeaux Lac for another wonderful time in... More 

Sheffield, United Kingdom
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed September 12, 2015

Stayed for 2 nights, paid around €100 per night and for this price it was amazing value. Standard 4 star hotel room, spacious, comfortable, child's bed was good quality. Free soft drinks in the mini bar was a nice touch. Breakfast was fantastic and can be eaten outside on the terrace overlooking the lake. The young men on reception were... More 

Helpful?
Thank loose
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear loose, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

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