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Pullman Bordeaux Lac

#22 of 174 Hotels in Bordeaux
Certificate of Excellence
Av Jean-Gabriel Domergue, 33300 Bordeaux, France (Formerly Sofitel)
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Pullman Bordeaux Lac
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497 Reviews from our TripAdvisor Community

Traveler rating
    168
    236
    63
    22
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (95)
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Saint Louis, Missouri
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Between 2 busy weeks we chose this property as a respite from the bustling crowds. It was sublime. Beautiful room with double sinks and separate shower and soaking tub. Fridge had comp soft drinks and water. tea kettle and Keurig coffee maker. Feather bed and super pillows. Great view over the lake and just 30 meters to the Barriere casino.... More 

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Carlow, Ireland
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel while attending Vinexpo 2015 as an Exhibitor and must say it was excellent. My time there was limited as I was at the show each day. The check in was handled very well and I was made to feel very welcome. The room was fantastic with a view of the Lake with the sun beaming... More 

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Vancouver, Canada
Level Contributor
239 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here for Bordeaux wine tour, thankfully the tours went well the hotel was very average and the concierge was terrible. Not helpful and we had a taxi strike. Gruff and unfriendly. Should not be working there. Rooms average. Would not go back sorry. The breakfast was only thing that was above average. Good luck.

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Sydney, Australia
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was booked as part of a group/business trip. The hotel itself was ok, in need of a bit of a refurbishment, particularly old furniture in restaurants and bars, staff were helpful. Buffet breakfasts were perhaps the highlight. It was a decent 20 minute light rail ride into Bordeaux, it was pretty much the only option if you wanted... More 

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Paris, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2015

We were very happy with this hotel! The staff was super friendly, they even carried our suitcases to our room for us! The room was immaculate, and even spacious, compared to other French hotels we have stayed at. Bed was very comfortable, but, if you like a firm bed, you may not agree. Breakfast was great, didn't get a chance... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

This is a very nice hotel with friendly staff and top facilities. I stayed in the junior suite and it was very spacious. The place is very hygienic and the beds are very comfortable! However, if you have a shower expect water to splash onto the bathroom floor!! The bar is very expensive - 2 pints and 2 single malt... More 

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remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Sachin_leo, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

Thessaloniki, Greece
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 27, 2015

A great hotel with very polite people working inside. Free internet access with good speed. Very clean room. Very large room and great furniture. If you don't have a car the centre of Bordeaux it's 15 minutes away by taxi. The food is not so good for my taste!

Was this review helpful? Yes 1
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear vkanoulas, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

Montreal, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 25, 2015

We stayed at the Pullman for 6 nights while visiting Bordeaux and surrounding Wine areas. It was the perfect hotel for our needs. Since we were there 6 nights I decided on the Jr. Suite which would be more spacious for our stay. I made the best choice! We had a view of the Lake, and it was very nice.... More 

Was this review helpful? Yes 4
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Wanderlust-Lisa, Thanks very much indeed for the kind review.It was a pleasur to welcome you during those 6 days at the hotel. I’m very pleased to read that you enjoyed your time with us during this journey. Our team is truly passionate about our guests' experience and I am glad it shows ! We hope to welcome you back... More 

Claygate Surrey England
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed January 23, 2015

Stayed overnight. Secure car park but no direct access to Hotel lobby. Booking in very friendly, slick and quick. Excellent room overlooking the Lake. Would say that Hotel and Meals etc slightly overpriced but very good quality. Beverages in the room a bit of a let down - tiny paper cups! Overall, very good and would stay there again

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remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Skinney, Thanks very much indeed for the kind review. I’m very pleased to read that you enjoyed your time with us. Our team is truly passionate about our guests' experience and I am glad it shows! We hope to welcome you back again at the Pullman Bordeaux Lac . Kind regards Rémy PAPOZ General Manager More 

Aalter, Belgium
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

Whe stay one night. Everything was oke. Friendly staff. Rooms are clean. Parkingplace is free. The staff was very friendly and helpful. Have explanation of our city visit to Bordeaux. Have received a map of the city sights

Was this review helpful? Yes 1
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Igor D, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

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