We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Bordeaux Lac

#22 of 174 Hotels in Bordeaux
Certificate of Excellence
Av Jean-Gabriel Domergue | Bordeaux le Lac, 33300 Bordeaux, France (Formerly Sofitel)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Pullman Bordeaux Lac
Professional photos View all
Browse nearby
Pullman Bordeaux Lac
Add Photo Write a Review

513 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    174
    242
    67
    22
    8
See reviews for
97
230
30
111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (95)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (69)
All months
A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

We stopped over here on our journey back from Spain! The hotel was clean, the staff very friendly and helpful. You had to pay extra for the car park and I have to say the room was overpriced! However it was better quality than the Novatel or best western that we've used before for the Same reason ie. Just somewhere... More 

Was this review helpful? Yes
Manila, Philippines
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This Pullman Hotel has its similarities with its sister hotel in Paris La Defense: sleekly modern, very comfortable beds, bathrooms that work well for someone such as me. Pullman Bordeaux Lac's lobby was beautifully spacious, nice to lounge around in. The front desk staff were friendly enough but rather busy, therefore a little bit disconnected unless you really need something... More 

Was this review helpful? Yes
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at Pullman Bordeaux Lac. We are very pleased that you enjoyed our hotel (lobby, guestroom, bathroom, breakfast, dinner room). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Papoz, General manager More 

Vaasa, Finland
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was an ok hotel for exploring Bordeaux and the surrounding areas. Check-in was smooth enough. The young man at the reception spoke English with a very strong accent but his English was better than our French. The room was basic but nice. Not very much closet space. Daily free water bottles were nice in the heatwave we experienced during... More 

Was this review helpful? Yes 1
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Client, Thank you for your review. I am truly sorry that our welcomer service did not meet your expectations and sincerely apologize for the lack of attention you encountered during your depart. Please note that this problem was a true exception to our normal practices. Rest assured that the staff of the hotel's reception department have been advised of... More 

Saint Louis, Missouri
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Between 2 busy weeks we chose this property as a respite from the bustling crowds. It was sublime. Beautiful room with double sinks and separate shower and soaking tub. Fridge had comp soft drinks and water. tea kettle and Keurig coffee maker. Feather bed and super pillows. Great view over the lake and just 30 meters to the Barriere casino.... More 

Was this review helpful? Yes 1
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Guest, Thank you very much for the kind review. I’m very pleased to read that you enjoyed your time with us. Pullman Bordeaux Lac is a beautiful lakeside retreat and our team is very caring about your needs. We have a direct access to the theater, Barrière Casino, and the Congress Center. We hope to welcome you back again... More 

Carlow, Ireland
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel while attending Vinexpo 2015 as an Exhibitor and must say it was excellent. My time there was limited as I was at the show each day. The check in was handled very well and I was made to feel very welcome. The room was fantastic with a view of the Lake with the sun beaming... More 

Was this review helpful? Yes
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am glad to read that you enjoyed your stay at the hotel during Vinexpo, obviously because of the welcome at the check-in, the room with lake view, wifi and the breakfast. We hope to welcome you back to our hotel... More 

Vancouver, Canada
Level Contributor
250 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were here for Bordeaux wine tour, thankfully the tours went well the hotel was very average and the concierge was terrible. Not helpful and we had a taxi strike. Gruff and unfriendly. Should not be working there. Rooms average. Would not go back sorry. The breakfast was only thing that was above average. Good luck.

Was this review helpful? Yes
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I sincerely wish to have the opportunity to welcome... More 

Sydney, Australia
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 13, 2015

This hotel was booked as part of a group/business trip. The hotel itself was ok, in need of a bit of a refurbishment, particularly old furniture in restaurants and bars, staff were helpful. Buffet breakfasts were perhaps the highlight. It was a decent 20 minute light rail ride into Bordeaux, it was pretty much the only option if you wanted... More 

Was this review helpful? Yes 1
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Client, Thank you for sharing your experience at the hotel Pullman Bordeaux Lac. Our hotel is located in a quiet place, in front of the lake, and in the business center, near to the congress center and the casino. You have few restaurants, one in our hotel called L'Aquitania, and there is a shopping mall only a short distance... More 

Paris, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2015

We were very happy with this hotel! The staff was super friendly, they even carried our suitcases to our room for us! The room was immaculate, and even spacious, compared to other French hotels we have stayed at. Bed was very comfortable, but, if you like a firm bed, you may not agree. Breakfast was great, didn't get a chance... More 

Was this review helpful? Yes
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Client, Thank you for taking the time to share your feedback. I am very pleased that you enjoyed our hotel and our comfortable room. We hope to welcome you back at the hotel Pullman Bordeaux Lac and let discover the other services! Sincerely, Rémy Papoz, General manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

This is a very nice hotel with friendly staff and top facilities. I stayed in the junior suite and it was very spacious. The place is very hygienic and the beds are very comfortable! However, if you have a shower expect water to splash onto the bathroom floor!! The bar is very expensive - 2 pints and 2 single malt... More 

Was this review helpful? Yes
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Sachin_leo, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

Thessaloniki, Greece
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 27, 2015

A great hotel with very polite people working inside. Free internet access with good speed. Very clean room. Very large room and great furniture. If you don't have a car the centre of Bordeaux it's 15 minutes away by taxi. The food is not so good for my taste!

Was this review helpful? Yes 1
remy-papoz, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear vkanoulas, Thank you very much for sharing your comments on Tripadvisor following your stay at the hotel Pullman Bordeaux Lac. It is indeed a pleasure to read that you were overall satisfied with our services. We are looking forward to welcome you in a near future. Yours sincerely Rémy PAPOZ General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

176 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (105)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (23)
Viewed
Pool/beach area (4)
Viewed
Bathroom (6)
Viewed
View from room (6)
Viewed
Dining (3)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (16)
Viewed
Dining (11)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (10)
Viewed
Bathroom (3)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Bordeaux hotels
Le Lac 1
Novotel Bordeaux Le Lac
Novotel Bordeaux Le Lac
#44 of 174 in Bordeaux
3.5 of 5 stars 454 reviews
Mercure Bordeaux le Lac
#54 of 174 in Bordeaux
3.5 of 5 stars 234 reviews
Show Prices
Show Prices
Show Prices
Mama Shelter Bordeaux
#8 of 174 in Bordeaux
4.5 of 5 stars 371 reviews
Ibis Bordeaux Le Lac
#28 of 174 in Bordeaux
4.0 of 5 stars 391 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay