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Mercure Bordeaux Gare Saint Jean

28-30 Rue de Tauzia, 33800 Bordeaux, France
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Mercure Bordeaux Gare Saint Jean
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Mercure Bordeaux Gare Saint Jean
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344 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
126 reviews 126 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have just returned from a weekend stay at this hotel. On arrival on Saturday, reception was extremely busy, there was only one receptionist on duty. Having queued for around 15 minutes when it was our turn the receptionist informed us she could not check us in, she was dealing with check outs. She told us to take a seat... More 

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Paris, France
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been the guest of an event [la tribune de la presse] and being in this hotel. You'll remark its clean and comfort room and minimalistic ambience. It's close to everywhere and practical. I recommend it.

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Boca Raton
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 9, 2014

This establishment is located near the train station but rather removed from downtown Bordeaux where the main attractions are. While the neighborhood appears fairly safe, it is not too attractive. The hotel suits well backpackers who can walk from there from the station, but may not be fitting more sophisticated crowd. The room was reasonably okay but the carpet on... More 

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northern ireland
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 30, 2014

. We had booked a lovely restaurant for Sunday lunch & didn't want to drive back to our rented accommodation so chose this hotel because it was on the tram route & had secure parking. Overall it " does what it says on the tin" but was unhappy with the security side of things. On arriving back fairly late, it... More 

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London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 26, 2014

stayed for the Medoc Marathon mid Sept, three different rooms over three days, first one shower didn't work, second one bedside lamps didn't work - one had no bulb in! Third one we got as a late checkout.....NO AIRCONDITIONING in 32 degrees heat, and I see one reviewer said it wasn't working in August! Therefore they let business guests out... More 

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San Jose, CA
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed September 25, 2014

We had a very comfortable stay at the Gare St Jean Mercure in Bordeaux. It is convenient for the train station and within walking distance to a reasonable selection of restaurants. The room was comfortable and the staff was pleasant. We did not eat breakfast at the hotel, but rather walked to the nearby Marché des Capucins to buy fresh... More 

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Mercure-Gare-St-Jean, Responsable relations clients at Mercure Bordeaux Gare Saint Jean, responded to this review

Dear Madam, dear Sir, We are most grateful for the comment left regarding your stay in our hotel. We are very pleased to notice that this experience was satisfactory on every level. We shall inform our team and we have no doubt that this will encourage them to always improve their standards. Looking forward to welcome you again in Mercure... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 23, 2014

I've stayed in this hotel before - when it was a Holiday Inn. The change to the Mercure brand is a positive one, even if the signs on the outside wall are a bit gawdy. The main benefits of this hotel is that it is quiet but well located. It is in a residential/commercial district, yet very convenient for the... More 

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Canberra, Australia
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 22, 2014

We’ve tended to avoid chain hotels in France (because we usually try to use the Logis booking system), but were agreeably surprised by this Mercure. The location was perfect for us as it was an easy walk from the railway station, close to a tram stop and with a good supermarket nearby. We did not find the surrounding area rough... More 

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Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 21, 2014

It was a disappointing stay. The only positive point is its location near the railway station and tram line. On the day of arrival there was only one staff at reception who had to answer phone calls, deal with guests drinking at the lounge while trying to register guests checking in as well as those who were cehcking out. Surely,... More 

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