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BEST WESTERN Grand Hotel Francais

#11 of 174 Hotels in Bordeaux
Certificate of Excellence
GreenLeadersBronze level
12 rue du Temple, 33000, Bordeaux, France
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BEST WESTERN Grand Hotel Francais
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340 Reviews from our TripAdvisor Community

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Stroud Glos UK
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good size rooms in a very good location in the part of town. Close to all amenities and a great base for any tourist activities. Food is good and general service very good. Staff very helpful. All in all recommended

Helpful?
Thank Jackothefirst
Bern, Switzerland
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is very welll located in the centre of Bordeaux. The breakfast buffet is decent and the staff friendly. The rooms are nice but rather small. The hotel offers what you would expect from such a hotel in the price range. Thus, I would stay at this place again.

Helpful?
1 Thank Marc C
Hampshire, UK
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

My partner and I stayed for 3 nights at the end of December. It's a great hotel, the staff are very personable and the ambience at the hotel is just right. The room was small but extremely clean with every facility you need: tv, hairdryer, coffee maker, stocked mini fridge, and good hanging space for clothes. The shower was enormous... More 

Helpful?
1 Thank Missy2008
France
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 6, 2015

A nice and pleasant hotel in the heart of the beautifully renovated part of Bordeaux. This hotel is walking distance from pretty much anything you want to do in Bordeaux. The staff is conveniently friendly and the rooms comfortable as a best western can be in an old building.

Helpful?
Thank benthetraveler2014
clearwater, United States
1 review
5 of 5 stars Reviewed November 23, 2015

Great location, can walk everywhere in key area of Bordeaux. Very clean room and good desk to perform work. excellent staff. Breakfast proposes a very good selection. Good size room in terms of European standards.

Review collected in partnership with Best Western

Helpful?
Thank Charles S
Sydney, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 4, 2015

We love this hotel; the building which dates back to the 18th century is close to Place Gambetta, shops, galleries and restaurants/cafes and many examples of grand Bordeaux architecture. It is very close to the tram stops and there is a laundromat about 300m away called the Laverie Ethan at 22 rue du Docteur Charles Nancel Penard. Check in by... More 

Helpful?
3 Thank Basil_Travels
BWGHF, Responsable commercial at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Sir/Madam, Thank you for sharing your good experience in our hotel. The equipments in our rooms are important, the comfort of our guest is at stake, that's why we always try to improve it by adding new products or doing renovation for example. In the meantime, we are involved in our ecological process as we get an ecological label... More 

Alberta
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 1, 2015

We are Canadian and this is one of the most interesting hotels we have stayed in! The building was built about 250 years ago as a French hotel (Auberge) for the growing commercial traffic. It has an open central core to provide windows and light to the interior rooms. The hotel has location. Trams run or connect within 3 blocks,... More 

Helpful?
2 Thank Mr__LS99
BWGHF, Responsable commercial at BEST WESTERN Grand Hotel Francais, responded to this review

Dear sirs, What a complete and nice comment ! Thank you so much for sharing your experience on Tripadvisor. We are really happy to see that you enjoyed your stay in Bordeaux. You didn't miss any detail and you're right to say how beautiful and rewarding our city is. In the same way as you talked about our hotel, your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2015 via mobile

Location is central to many of the activities and restaurants in Bordeaux. Front desk very helpful in finding nearby restaurant for dinner. Great breakfast with, yes, chocolate chip cookies!! Parking is a ways off, but other reviews alerted us to this as it is in a restricted driving area. Small street amplifies any noise which may be bothersome to sensitive... More 

Helpful?
1 Thank Greg S
BWGHF, Responsable commercial at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Sir/Madam, Thank you for sharing your experience in our hotel on Tripadvisor. We are happy to see that you enjoyed your stay with us. All of our team tries the best to satisfy our guests in any way, that's really important. For the breakfast, Patricia and Nana are happy and involved to cook themselve home made cakes and cookies... More 

Monroe, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2015

This hotel is excellently situated, in a semi-pedestrian area in the old section of town, walking distance to many sites and restaurants, with easy access to the tram and other public transportation. The staff is friendly and the service is wonderful; the breakfast offers a good mix of hot and cold items and is included. Our first night we asked... More 

Review collected in partnership with Best Western

Helpful?
2 Thank srsherman
BWGHF, Responsable commercial at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Madam/Sir, Thank you for your posting your comment on Tripadvisor and for your support. We are very glad that you enjoyed our hotel and our situation in the heart of Bordeaux. You're right, our hotel is a good start to discover everything about our beautiful city. We hope you'll visit us soon and and do not hesitate to contact... More 

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