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BEST WESTERN Grand Hotel Francais

#15 of 175 Hotels in Bordeaux
GreenLeadersBronze level
3.0 of 5
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12 rue du Temple, 33000 Bordeaux, France
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BEST WESTERN Grand Hotel Francais
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Ranked #15 of 175 Hotels in Bordeaux
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed November 27, 2014
Bluesprout61 Peterborough, United Kingdom
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239 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peterborough, United Kingdom
Top Contributor
320 reviews 320 reviews
63 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed for 3 nights in this Best Western Hotel. We pre-paid and got a good price (€417 for 3 nights' bed & breakfast). The room was small but comfortable, with bright, functional furniture. The bathroom was tastefully decorated and a very good size, with large bath, separate shower, separate toilet and two hand basins. The room was at the... More 

Was this review helpful? Yes 5
BWGHF, Directeur général at BEST WESTERN Grand Hotel Francais, responded to this review

Dear sir, Dear Madam, Thank you for posting this complete review according to your last stay in our hotel. Your attendance is very important for us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the... More 

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 16, 2014

I stayed at the hotel for three nights in November. It was in an excellent location for visiting the downtown area. A lot of shops and restaurants nearby as well as two different tram stops. The main tourist office is about 7 minutes by walking which is convenient for joining walking or wine tours. If you have a bit of... More 

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Clermont-Ferrand, France
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2014

Everything good about our two day stay at the Grand Hotel Francais. This is a classic French style city-centre hotel that has recently been carefully and tastefully renovated. Friendly welcome, small but immaculately presented room with very comfortable bed and modern stylish bathroom. The buffet style breakfast had plenty of variety and was of good quality. The location is just... More 

Was this review helpful? Yes 1
Sullivan's Island, South Carolina
Top Contributor
115 reviews 115 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 2, 2014

I'm giving this place top marks not just because of the usual things: clean comfortable rooms (granted some smaller, some larger), pleasant decor, great location, very good breakfast, etc. Those are all true. I'm giving it kudos because of a very unusual occurrence. We had a group of ten friends staying here one night before a riverboat cruise. Early on... More 

Was this review helpful? Yes 1
BWGHF, Réceptionniste at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Customer, Many thanks for taking the time to post such a nice coment on Tripadvisor and to share your experience at BEST WESTERN Grand Hôtel français. Your enthusiasm is a wonderful source of motivation for us as we always try to better serve our guests. Particularly to this lady that all our team wanted to help as she was... More 

Redhill, United Kingdom
Top Contributor
84 reviews 84 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

My headlines say it all! The hotel is clean, the service is friendly and efficient, the rooms are comfortable (especially the beds), the location is extremely central to the places you would wish to visit and the shops, restaurants too. Breakfast is great and the breakfast room is nicely presented. I enjoyed having freshly squeezed orange juice among the many... More 

Was this review helpful? Yes 2
BWGHF, Réceptionniste at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Customer, We have been delighted to welcome you and are very pleased to read that you enjoyed staying with us. The entire team is very happy to hear that they have succeeded by making your stay comfortable as we always try to make each guest experience special, and your enthusiasm is a wonderful source of motivation for us as... More 

Bloomfield Hills, Michigan
Top Contributor
157 reviews 157 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 27, 2014

If you arrive by train, you can take the tram to the hotel and only have to make one connection. Very easy to navigate to the hotel from the tram stop. The hotel is very well situated near the Opera House, lots of shopping and restaurants. This was an ideal location for us since we were touring wineries for two... More 

Was this review helpful? Yes 2
Niagara Falls, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

We stayed here after a long travel day from Toronto-Paris-Bordeaux. The room was very large by European standards, and spotlessly clean. We took a short nap, then went out to explore the city....very easy to do as this hotel is situated within easy walking distance of the heart of the city's shopping and restaurant area. Back to the hotel where... More 

Was this review helpful? Yes 1
UK
Contributor
13 reviews 13 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here for a long weekend in September. The hotel is in a very good position just off one of the main streets with their smart designer shops. It is within easy walking distance of the main famous sites: the Grand Theatre, La Place de la Bourse and the banks of the river Garonne. The hotel has been kept... More 

Was this review helpful? Yes 4
BWGHF, Directeur général at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Mr "Whiska", Many thanks for taking time to post such a nice comment and share your experience in our hotel. Your enthusiasm is a wonderfull source of motivation for us as we always try our best to give the best experience to our guests. As you correctly pointed out, we are located in the heart of Bordeaux, near to... More 

Nothants
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 9, 2014

Very nice hotel, very clean and tidy, helpful staff, a couple of our friends had a small wait for room but we did arrive a little early, we got our room so they were able to leave their luggage in our room, so went out for a coffee and then went back and they were able to access their room.

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