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BEST WESTERN Grand Hotel Francais

#15 of 175 Hotels in Bordeaux
GreenLeadersBronze level
3.0 of 5
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12 rue du Temple, 33000 Bordeaux, France
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BEST WESTERN Grand Hotel Francais
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Ranked #15 of 175 Hotels in Bordeaux
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
poldhupaul London, United Kingdom
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242 reviews from our community

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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I guess there has to be a trade-off between the good central location of this hotel and its cramped and somewhat charmless double rooms (or at least the one we were given). In a similar contrast, we were impressed by the helpfulness and warmth of the staff but the found the standard of food at breakfast and the lack of... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I took my parents (who have high hotel standards) to Bordeaux for 3 days and we chose this hotel. I was unsure what the hotel would be like, since, as many people know, Best Western Hotels can be hit and miss. However, I was very pleased with the hotel - clean, pleasing interior, well-located, excellent breakfast and very pleasant staff.... More 

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Peterborough, United Kingdom
Top Contributor
320 reviews 320 reviews
63 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed for 3 nights in this Best Western Hotel. We pre-paid and got a good price (€417 for 3 nights' bed & breakfast). The room was small but comfortable, with bright, functional furniture. The bathroom was tastefully decorated and a very good size, with large bath, separate shower, separate toilet and two hand basins. The room was at the... More 

Was this review helpful? Yes 5
BWGHF, Directeur général at BEST WESTERN Grand Hotel Francais, responded to this review

Dear sir, Dear Madam, Thank you for posting this complete review according to your last stay in our hotel. Your attendance is very important for us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the... More 

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 16, 2014

I stayed at the hotel for three nights in November. It was in an excellent location for visiting the downtown area. A lot of shops and restaurants nearby as well as two different tram stops. The main tourist office is about 7 minutes by walking which is convenient for joining walking or wine tours. If you have a bit of... More 

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Clermont-Ferrand, France
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2014

Everything good about our two day stay at the Grand Hotel Francais. This is a classic French style city-centre hotel that has recently been carefully and tastefully renovated. Friendly welcome, small but immaculately presented room with very comfortable bed and modern stylish bathroom. The buffet style breakfast had plenty of variety and was of good quality. The location is just... More 

Was this review helpful? Yes 1
Sullivan's Island, South Carolina
Top Contributor
115 reviews 115 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 2, 2014

I'm giving this place top marks not just because of the usual things: clean comfortable rooms (granted some smaller, some larger), pleasant decor, great location, very good breakfast, etc. Those are all true. I'm giving it kudos because of a very unusual occurrence. We had a group of ten friends staying here one night before a riverboat cruise. Early on... More 

Was this review helpful? Yes 1
BWGHF, Réceptionniste at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Customer, Many thanks for taking the time to post such a nice coment on Tripadvisor and to share your experience at BEST WESTERN Grand Hôtel français. Your enthusiasm is a wonderful source of motivation for us as we always try to better serve our guests. Particularly to this lady that all our team wanted to help as she was... More 

Redhill, United Kingdom
Top Contributor
84 reviews 84 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

My headlines say it all! The hotel is clean, the service is friendly and efficient, the rooms are comfortable (especially the beds), the location is extremely central to the places you would wish to visit and the shops, restaurants too. Breakfast is great and the breakfast room is nicely presented. I enjoyed having freshly squeezed orange juice among the many... More 

Was this review helpful? Yes 2
BWGHF, Réceptionniste at BEST WESTERN Grand Hotel Francais, responded to this review

Dear Customer, We have been delighted to welcome you and are very pleased to read that you enjoyed staying with us. The entire team is very happy to hear that they have succeeded by making your stay comfortable as we always try to make each guest experience special, and your enthusiasm is a wonderful source of motivation for us as... More 

Bloomfield Hills, Michigan
Top Contributor
157 reviews 157 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 27, 2014

If you arrive by train, you can take the tram to the hotel and only have to make one connection. Very easy to navigate to the hotel from the tram stop. The hotel is very well situated near the Opera House, lots of shopping and restaurants. This was an ideal location for us since we were touring wineries for two... More 

Was this review helpful? Yes 2
Niagara Falls, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

We stayed here after a long travel day from Toronto-Paris-Bordeaux. The room was very large by European standards, and spotlessly clean. We took a short nap, then went out to explore the city....very easy to do as this hotel is situated within easy walking distance of the heart of the city's shopping and restaurant area. Back to the hotel where... More 

Was this review helpful? Yes 1
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