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Novotel Bordeaux Le Lac

Avenue Jean-Gabriel Domergue | Quartier Du Lac, 33300 Bordeaux, France
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Novotel Bordeaux Le Lac
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    464 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (11)
    Date | Rating
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    • All months
      (464)
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      (81)
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    Hong Kong, China
    Level Contributor
    9 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 3 days ago NEW

    Tidy, clean and nice scenery just outside the hotel. We were there 2 nights and enjoy the sunset just outside the hotel. Kids can play video games outside lobby. Just that I am not able to access free WIFI inside the room.

    Was this review helpful? Yes
    Eymet, France
    2 reviews
    5 of 5 stars Reviewed 1 week ago

    Stayed here as part of a shopping weekend and wanted a good hotel with pool. Very clean, good service and great connection via the trams into the city centre. I must mention Sylvie who organised the return of phone charger quickly and efficiently. Would recommend if you don't need to stay in the centre.

    Was this review helpful? Yes
    Marbella, Spain
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    I have stayed at this hotel many times and have always been happy with the rooms and the service. However, this time children were allowed to run up and down the corridor outside my room for most of the evening, screaming and shouting. It was particularly annoying as I had driven a long way that day and wanted to go... More 

    Review collected in partnership with Novotel Hotels

    Was this review helpful? Yes
    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    A fantastic hotel! Cool decorated, nice clean rooms, great breakfast and with a beautiful pool and garden area. Our 3 kids loved it also - very family friendly. The staff is friendly and service is very good - we got an international feeling. There was a cool party going on when arrived late and we were invited by the staff... More 

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    Paris, France
    Level Contributor
    29 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    3 of 5 stars Reviewed April 22, 2015

    It is a nice hotel, but it's a old refurbished hotel and you notice that some places, the restaurant is very good and the food was great, specially the Cesar Salad which was fantastic. The rooms are normal size and the toilets a bit small. They are doing some works on the hotel to improve it and that makes it... More 

    Was this review helpful? Yes 1
    Sydney, Australia
    Level Contributor
    104 reviews
    71 hotel reviews
    common_n_hotel_reviews_1bd8 77 helpful votes
    4 of 5 stars Reviewed April 8, 2015

    We spent two nights at the Novotel Hotel in Bordeaux. The hotel is outside the city centre but conveniently located near a tram station. This tram station is not shown on most of the old maps. The hotel is also near the lake Le Lac. We checked into the hotel late in the evening and had dinner ast the hotel... More 

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    UK
    Level Contributor
    21 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    3 of 5 stars Reviewed March 31, 2015

    Under renovation at the moment. Great free car park and very close to tram, direct line into centre for 1.5 euros. Good breakfast included in price. Bar had no atmosphere so we used the bar at Pullman hotel over the road. Hotel suitable for a 1 night stopover.

    Was this review helpful? Yes 1
    Kristoph L, Directeur général at Novotel Bordeaux Le Lac, responded to this review

    Dear Protects, Thanks a lot for sharing your comment. I hope you will stay again in our hotel to see the new bar space, it was in renovation during your stay. Also, we are waiting for our new terrasse in May 2015; Best regards, Kristoph Leroux General ManagerGeneral Manager More 

    Level Contributor
    11 reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed March 7, 2015

    Clean and well maintained hotel however the evening meal took forever. When we received the food it was wrong. We sent it back. Took another 40 minutes for it to finally arrive. Having ordered a sirloin steak I was disappointed when it arrived. Over cooked and more fat than meat. I'd stay again but wouldn't eat here. Food lovers avoid!

    Was this review helpful? Yes
    Kristoph L, Directeur général at Novotel Bordeaux Le Lac, responded to this review

    Cher Lain T, Thanks a lot for your comment. I appreciate the time you took to share the problems you encountered during your stay. I am sorry that the diner did not meet your expectations. I hope you will try again to have a meal in our restaurant to let you show that it's not an exemple of our daily... More 

    Level Contributor
    8 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed February 14, 2015

    After fleeing from our horrid All Suites Appart Hotel, we decided to book with Novotel for our 3 night stop over and boy do they live up to their four stars. We got the deluxe room, huge shower, amazing king size bed, kettle, teas, coffees, water, separate toilet from shower, an amazing couch in the room which can serve as... More 

    Was this review helpful? Yes
    Kristoph L, Directeur général at Novotel Bordeaux Le Lac, responded to this review

    Dear Camille C, I just want to tell thank you for your comment. I hope you will have another trip to Bordeaux and will see our hôtel with his new restaurant, terrase and pool. Best regards, Kristoph Leroux General Manager More 

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