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Mercure Bordeaux Centre

5 rue Robert Lateulade, 33000 Bordeaux, France
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1 room 1 guest
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571 Reviews from our TripAdvisor Community

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Traveler rating
    69
    259
    161
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (571)
  • Mar-May only
    (144)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (113)
  • Dec-Feb only
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Paisley, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I visited Bordeaux a few weeks ago and opted to stay here as looked nice. Wasn't disappointed. I can speak & understand basic French whilst my partner can't so it was helpful that all staff understood and spoke English. Staff were very friendly and helpful e.g. supplied us with a map, recommended several things to see and showed me how... More 

Was this review helpful? Yes 1
Angélique C, Chef de réception at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Edinburgh, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean, reasonably priced on a par with 3 star hotel in the UK. The staff are extremely nice. Never buy Bordeux City Pass instead go for 3 or 7 day tram/bus pass. It is the best investment you will make. The hotel itself misleads patrons as there are no fitness facilities here. Read the small print! There is one 10... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More 

Paris
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good value with a package, breakfast included. Good service. 5 mn walk from city center and 15 mn to the river bank. We've been upgrade, so it was even better. Highly recommended. Good breakfast buffet with macaroons and local canelés. Trip adviser require 200 characters minimum.

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not really 4 star, booked a double room and only one lot of towels. Difficult to find, parking charge expensive. No extra pillows so quite uncomfortable Arrived on a Sunday and the restaurant was shut so had to walk quite a long way to find somewhere to eat and felt it was not the best part of the town to... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review
Google Translation

Vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel, et nous... More 

Milan, Italy
Level Contributor
183 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed 3 weeks ago

«Nous vous proposons un doux moment de repos dans des chambres spacieuses et confortables au design contemporain». Well, our sweet experience started with the hotel parking: eighteen (18) minuscule spots, which can hardly accommodate a Smart, imagine a family car, especially if another guest misplaces his/her Audi SUV, de facto occupying two spots and making everybody else maneuvers even more... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, You have taken time to give us your opinion about your stay in our hotel, and we thank you for this. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality... More 

Travelers are raving about these Bordeaux hotels

Lowestoft, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A decent pace to stay for a couple of nights. Rooms are comfortable and well air-conditioned (it was 35C outside). The restaurant selection is a little bit limited but very tasty and reasonably priced. Staff are friendly and efficient.

Was this review helpful? Yes
Cécile H, Responsable hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Wellington, South Africa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My favourite city in Europe. The old town was delightful while the wines and restaurants were amazing. Walking everywhere was great although the tram was available. The people are friendly and there is an amazing vibe around the city.The architecture is amazing and would recommend all who can to give Bordeaux a visit.

Was this review helpful? Yes 1
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 25, 2015

This hotel is about a ten minute walk into the main area of the town but is very comfortable and good value. The bed was very comfortable and the bathroom spacious and clean. The hotel was very quiet at night. The staff were very friendly and helpful. There is a great supermarket just opposite in the shopping centre.

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More 

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