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Mercure Bordeaux Centre

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5 rue Robert Lateulade, 33000 Bordeaux, France
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Mercure Bordeaux Centre
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (526)
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    (144)
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Dubai
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel situated close to city center and restaurants. Underground parking which is great although shame you have to pay an extra 9 euros a day for that, should be free in my opinion. Rooms are simple but clean. I really dislike modern bathrooms, what's wrong with an ordinary tap to put on the shower, it took me at least... More 

Was this review helpful? Yes
Cécile H, Respnsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Inverloch, Australia
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Only a short walk from the central railway station, located on a main tram car route servicing all the major attraction in Bordeaux. Reception staff spoke excellent English and were extremely helpful. Rooms were clean and comfortable, although lacking in tea making facilities. Breakfast is served in the restaurant daily and there is a small bar and lounge area to... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Tel Aviv, Israel
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night at the hotel. Hotel is near a large shopping center which is very convenient. Shopping center has a large supermarket. The city center is a 10-minute walk. Fine hotel rooms. Breakfast buffet A good hotel for a city break

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Dunedin, New Zealand
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 26, 2015

We found this a very nice hotel, the bed was very comfortable and the rooms were very clean. Wouldn't hesitate to stay here again. We were here with a Cosmos Tour. Unfortunately we didn't really enjoy our meal.

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015

Hotel reception area and staff very welcoming. The staff was, throughout our 4 days there superb. However, considering that this hotel is categorised as 4*..... Room was dark, insufficient lighting, furniture old and tired. One very uncomfortable & well used armchair (which seemingly converted into a single sofa-bed). No other sitting for 2nd room occupant. No toiletries in bathroom, only... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Croydon, United Kingdom
2 reviews
4 of 5 stars Reviewed May 26, 2015

Hotel good value not the smartest area but very convenient to the best parts of Bordeaux. The hotel is only 100m from a tram stop which can take you to the heart of Bordeaux . Mainly a business hotel but all staff friendly and spoke English.

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

London
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 20, 2015

The Hotel is very clean, the staff is very helpful and pleasant. Cabs are easy to get either to go to the airport and the tram/buses are within 2 minutes distance if you wish to visit Bordeaux places of interest. I however think that the breakfast is overpriced and I wished that there was a cheaper option available. If you... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Adelaide, Australia
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 10, 2015

Personally I found the name of this hotel misleading - it is not central! In fact it is located in a seedy concrete jungle near a tram stop frequented by characters that caused us concern as we walked back to the hotel in the evening. The nearest sidewalk eating places are a walk plus a 2 stop tram ride near... More 

Was this review helpful? Yes 1
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, You have taken time to give us your opinion about your stay in our hotel, and we thank you for this. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality... More 

Istanbul, Turkey
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 30, 2015

I was incredibly disappointed by this hotel. The lobby is the only modern place of the hotel, the rest is just too old and not super clean! The rooms are small and a 2 people bed means litterally 2 small beds collected. The room didn't have any toiletries of any kind, other than a 2 in 1 showe gel that... More 

Was this review helpful? Yes
Cécile H, Responsable Hébergement at Mercure Bordeaux Centre, responded to this review

Dear Sir, Madam, You have taken time to give us your opinion about your stay in our hotel, and we thank you for this. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality... More 

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