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BEST WESTERN Le Grand Hotel

4.0 of 5
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21 Rue Thiers, 64100 Bayonne, France
BEST WESTERN Le Grand Hotel
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Ranked #6 of 17 Hotels in Bayonne
A recent review
5 of 5 stars reviewed yesterday
85Fred69 Paris, France
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Old (nineteenth century?) hotel perfectly refurbished in the center of the city. Wonderful old style lift. Large room with new bed and style furniture. Bathroom large, modern and comfortable. Breakfast room in glass roof courtyard with stone walls. Breakfast buffet with basque tasty specialities

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Pennsylvania
Level Contributor
575 reviews
378 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were able to park outside so we could go in and find the location of the parking. It was fairly close and once we had the directions we went off to park the car. This was a nice hotel close to the river and restaurants etc. Nice rooms, good wifi and friendly staff. We enjoyed our first visit to... More 

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BWLeGrandHotel, Responsable réception at BEST WESTERN Le Grand Hotel, responded to this review

Dear Madame, Dear Sir, Thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at LE GRAND HOTEL Bayonne. We hope we will have the pleasure to welcome you again in Bayonne, Kind regards, More 

Zurich, Switzerland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 6, 2015

Ideal place to stay in the centre of Bayonne, convenient for the shops and restaurants. Comfortable rooms and helpful staff. Interesting retro-style traditional lift. If travelling by car, parking could be a problem.

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BWLeGrandHotel, Responsable relations publiques at BEST WESTERN Le Grand Hotel, responded to this review
Google Translation

Cher Client, Quel plaisir de vous lire et de faire partager à l'ensemble de nos collaborateurs vos compliments sur notre... More 

New York City, New York
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 22, 2015

I found this hotel with almost no notice, it is in an ideal location---in between the bus and train stations. The bathroom was plenty spacious and nice overall. Queen sized bed was comfortable as well.The Cathedral is a 3 minute walk as well as plenty of shopping and restaurants and bars. I would stay here again.

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BWLeGrandHotel, Responsable relations publiques at BEST WESTERN Le Grand Hotel, responded to this review

Dear Patrick, First thing, thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at LE GRAND HOTEL - BAYONNE. We were delighted to hear that you enjoyed your stay at our hotel and hope we will have the pleasure to... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 13, 2015

We stayed at the hotel with a group of 47...the room assigned to us was large and in the center of the city...unfortunately, while we were eating diner on the first floor two of the rooms were robbed and two of our traveling companions lost a camera and another a money belt...I suspect an inside job...good hotel and close to... More 

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BWLeGrandHotel, Responsable relations publiques at BEST WESTERN Le Grand Hotel, responded to this review

Dear Matthew, Thank you for your comments regarding your recent stay at our property. We are extremely disappointed about this serious problem in our Hotel and apologize for these troubles. Since this painful event, we have implemented a new procedure for the management of our passes. We’ve been to the police to report things stolen. We also report the disaster... More 

Adelaide, Australia
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 9, 2015

This hotel has provided the largest room and ensuite we have ever experienced in France (Rm 405). Very comfortable and very adequate storage space. Plenty of hot water and tea making facilities as long as you can endure a paper cup. The hotel is served by one ancient heritage elevator that can be unavailable if you happen upon the arrival... More 

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BWLeGrandHotel, Responsable réception at BEST WESTERN Le Grand Hotel, responded to this review

Dear Graham, Many thanks for taking the time to share your experience at Le Grand Hôtel Bayonne. We greatly appreciate your constructIve feedback as it enables us to serve better every day. We do hope we will have the pleasure to welcome you again, Kind regards, More 

San Jose, California
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 11, 2015

Glad we selected this hotel. Location is unbeatable. It is a few minutes walk from all the major attractions. Room was quite comfortable. And the front desk staff was very friendly. The Dwight we got there, the person at the front desk recommended a close-by Basque restaurant and gave us a coupon for it. I cannot comment on the breakfast... More 

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Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Amit and Alex, Thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at LE GRAND HOTEL Bayonne. We were delighted to hear that you enjoyed your stay at our hotel. We can assure you that our team does its... More 

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