We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Bayonne hotels

BEST WESTERN Le Grand Hotel

4.0 of 5 Hotel   |   21 Rue Thiers, 64100 Bayonne, France
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up To -30% Off Room Rate
BEST WESTERN Le Grand Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN Le Grand Hotel to your Saves list
Ranked #6 of 17 Hotels in Bayonne
A recent review
4 of 5 stars reviewed 1 week ago
Downsman2000 Arboleas, Spain
Write a Review

222 reviews from our community

Traveler rating
    42
    87
    53
    25
    15
See reviews for
30
97
17
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (36)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (49)
All months
Interested in Bayonne?
Get deals, advice and ideas on what to do.
Pennsylvania
Top Contributor
514 reviews 514 reviews
348 hotel reviews
221 helpful votes 221 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Easy to find and a spot to park in to unload luggage and check in. Parking was a couple of blocks away in a covered garage. Receptionist was very nice and helpful at check in and check out, great customer service. Room was very nice and comfortable as was the bed, but the chairs were not very comfortable. Bathroom a... More 

Was this review helpful? Yes
Geoffrey G, Responsable réception at BEST WESTERN Le Grand Hotel, responded to this review

Dear Madam, Dear Sir, Many thanks for taking the time to share your experience at LE GRAND HOTEL Bayonne on TripAdvisor. We greatly appreciate your constructive feedback as it enables us to serve better every day. About Wifi, our computer technician came last Tuesday and confirm us that we propose now very high speed connexion. We do hope we will... More 

Paris, France
Top Contributor
77 reviews 77 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 23, 2014

Ideally located in the center of the beautiful city of Bayonne at a short walk from the railway station, the Grand Hotel lobby and elevator will make you dream about the past times, when technology was at its beginnings. The rooms (at least the one I slept in) are very, very simple. Give a look in the closet and you'll... More 

Was this review helpful? Yes
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Madam, Thank you for your comments regarding your recent stay at Le Grand Hôtel. We greatly appreciate your constructive feedback as it enables us to serve better every day. We hope we will have the pleasure to welcome you again in Bayonne, Yours Sincerely, More 

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

Le Grand Hotel is in the centre of Bayonne, close to the cathedral, the river and pedestrian streets. It has been very nicely renovated with spacious rooms and bathrooms. The breakfast buffet included freshly squeezed orange juice, very good miniature croissants and pains au chocolat, and a typical Basque cake.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review
Google Translation

Chère Madame, Nous tenons à vous remercier de votre fidélité et pour avoir pris le temps d'exprimer votre satisfaction. Vos... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

We walked everywhere we wanted to go in the old part of Bayonne. Parking the car for 2 days was an issue. Luckily, we found a space on the street, but we were there during the off season. The front desk was friendly. The rooms were outdated but OK. The great location for a modest room was a good trade... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 2, 2014

Hotel is located opposite of gallery lafayette, which is very convenience. Unfortunately, we was there on Sunday and everything was closed. Only less than 5 mins walk to old town area. However, there is only 1 elevator in this hotel whichit is not so comfortable for big group. Wifi signal is also poor. Bathroom is already renovated but not the... More 

Was this review helpful? Yes
Nice, France
Top Contributor
63 reviews 63 reviews
24 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed November 8, 2014

We had booked what seemed to be the best deal hotel in Bayonne. Rather well situated in center of town, reasonably priced, we had confidence in the usual qualities of Best Western hotels which we had used before in different parts of the world. But this one is Bayonne is certainly not up to the standard. The staff at the... More 

Was this review helpful? Yes
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Guests, Many thanks for taking the time to share your experience at LE GRAND HOTEL Bayonne on Tripadvisor. We greatly appreciate your constructive feedback as it enables us to serve better every day. On behalf of our entire team, I would like to apologise for not exceeding your expectations. At Best Western we strive every day to provide a... More 

Cork,Ireland
Top Contributor
139 reviews 139 reviews
41 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed October 21, 2014

The hotel is situated on a pleasant,tree-lined street on the edge of the small,older part of Bayone with a cathedral and market place. Coming down from Biarritz Airport for a rugby match the C bus dropped us a couple of minutes walk away. My room was small, on the top floor with a balcony overlooking the street which,like the hotel,was... More 

Was this review helpful? Yes 1
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Guest, Thank you for your comments regarding/about your recent stay at the Grand Hotel / in our property. On behalf of our entire team, I would like to apologize for not exceeding/meeting your expectations. But, we would like to answer you on some points : Last Saturday Bayonne’s Rugby team was playing against Exeters Chiefs Rugby team so the... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

Stayed here for 1 night in a superior room, which was spacious and comfortable with a very nice modern bathroom. The hotel is in a really great location in the town, in a pretty street near the cathedral, old town centre and riverside areas, all within close walking proximity. It is in a much nicer setting than some of the... More 

Was this review helpful? Yes
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Guest, Thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at Le Grand Hôtel Bayonne. We were delighted to hear that you enjoyed your stay at our hotel. We can assure you that our staff will always offer the... More 

Brasov, Romania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 10, 2014

I am very sorry for being so negative and I really don't like to give negative reviews, but this hotel was terrible. I've been before in Best Westerns mostly in US and probably it's a different system there. Room looked like a dorm cabin, 2 tiny beds, no corridor, bathroom looked like from last century. From the entry of the... More 

Was this review helpful? Yes 1
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Katalin, Many thanks for taking the time to share your experience at Best Western Le Grand Hotel in Bayonne on TripAdvisor. On behalf of our entire team, we would like to apologise for not exceeding your expectations. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Le Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Le Grand Hotel

Address: 21 Rue Thiers, 64100 Bayonne, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Bayonne
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Le Grand Hotel 4*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Hotwire, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Le Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Bayonne
Bayonne Best Western

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Bathroom (7)
Viewed
Room/suite (12)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (16)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay