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BEST WESTERN Le Grand Hotel

4.0 of 5
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21 Rue Thiers, 64100 Bayonne, France
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BEST WESTERN Le Grand Hotel
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Ranked #6 of 17 Hotels in Bayonne
A recent review
4 of 5 stars reviewed 1 week ago
Patrick C New York City, New York
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21 reviews from our community

Traveler rating
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    6
    0
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2
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4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
72 reviews 72 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this hotel with almost no notice, it is in an ideal location---in between the bus and train stations. The bathroom was plenty spacious and nice overall. Queen sized bed was comfortable as well.The Cathedral is a 3 minute walk as well as plenty of shopping and restaurants and bars. I would stay here again.

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BWLeGrandHotel, Responsable relations publiques at BEST WESTERN Le Grand Hotel, responded to this review

Dear Patrick, First thing, thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at LE GRAND HOTEL - BAYONNE. We were delighted to hear that you enjoyed your stay at our hotel and hope we will have the pleasure to... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel with a group of 47...the room assigned to us was large and in the center of the city...unfortunately, while we were eating diner on the first floor two of the rooms were robbed and two of our traveling companions lost a camera and another a money belt...I suspect an inside job...good hotel and close to... More 

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BWLeGrandHotel, Responsable relations publiques at BEST WESTERN Le Grand Hotel, responded to this review

Dear Matthew, Thank you for your comments regarding your recent stay at our property. We are extremely disappointed about this serious problem in our Hotel and apologize for these troubles. Since this painful event, we have implemented a new procedure for the management of our passes. We’ve been to the police to report things stolen. We also report the disaster... More 

Adelaide, Australia
Top Contributor
87 reviews 87 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has provided the largest room and ensuite we have ever experienced in France (Rm 405). Very comfortable and very adequate storage space. Plenty of hot water and tea making facilities as long as you can endure a paper cup. The hotel is served by one ancient heritage elevator that can be unavailable if you happen upon the arrival... More 

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BWLeGrandHotel, Responsable réception at BEST WESTERN Le Grand Hotel, responded to this review

Dear Graham, Many thanks for taking the time to share your experience at Le Grand Hôtel Bayonne. We greatly appreciate your constructIve feedback as it enables us to serve better every day. We do hope we will have the pleasure to welcome you again, Kind regards, More 

San Jose, California
Top Contributor
91 reviews 91 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 11, 2015

Glad we selected this hotel. Location is unbeatable. It is a few minutes walk from all the major attractions. Room was quite comfortable. And the front desk staff was very friendly. The Dwight we got there, the person at the front desk recommended a close-by Basque restaurant and gave us a coupon for it. I cannot comment on the breakfast... More 

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Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Amit and Alex, Thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at LE GRAND HOTEL Bayonne. We were delighted to hear that you enjoyed your stay at our hotel. We can assure you that our team does its... More 

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