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All 17 Bayonne hotels

BEST WESTERN Le Grand Hotel

4.0 of 5 Hotel   |   21 Rue Thiers, 64100 Bayonne, France
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Ranked #6 of 17 hotels in Bayonne
A recent review
4 of 5 stars reviewed 6 days ago
BayAreaTravelBug San Francisco
  • Reviews (182)
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182 people have reviewed this hotel

Traveler rating
    33
    69
    46
    21
    13
See reviews for
21
80
14
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
San Francisco
Contributor
15 reviews 15 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location of the hotel is excellent. It is next to the old town, within walking distance to the Cathedral, the Museum of Basque Culture, cafes, restaurants, chocolate shops and Galeries Lafayette department store. On our arrival at Biarritz airport, we took a local bus (€1 per person) to downtown Bayonne near the hotel. The ride was less than half... More

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Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Madam, Dear Sir, Thank you for your comments regarding your recent stay at BEST WESTERN LE GRAND HOTEL. We can assure you that our team does its best to ensure our guests a great satisfaction and keep an excellent memory stay. We hope we will have the pleasure to welcome you again in Bayonne, Kind regards More

Las Vegas, Nevada
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic staff, especially Jessica! Lovely hotel and great location. We had an upgrade so had a lovely patio overlooking the street and beautiful flowers alongside it. On checkout, we were looking forward to our morning coffee and the front desk delivered it in a carry out bag for us. I would highly recommend this hotel. It's also close to everything!

Was this review helpful? Yes 1
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Valery, Thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at BEST WESTERN LE GRAND HOTEL Bayonne. We were delighted to hear that you enjoyed your stay at our hotel. We can assure you that our team does its... More

Lussac les Chateaux, France
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is said to be refurbished.....in fact the lobby and the restaurant are. My bedroom was very old fashion ,they put a flat screen TV in a corner as new equipment and the rest as the bathroom come from the 70th :old tub not very clean,old taps,old windows etc....only the wall paint is new. The worse is acoustic isolation,... More

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Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Sir, Thank you for taking the time to share your experience at Le Grand Hotel on TripAdvisor. I am truly sorry that your stay did not meet your expectations. Please allow me to express my sincerest apologies on behalf of the whole Le Grand Hôtel team. BEST WESTERN Grand Hotel meets all the standards of classification as well as... More

Dublin, Ireland
1 review
4 of 5 stars Reviewed 2 weeks ago

nice hotel, very comfortable, location is perfect. The only thing I didn't like was the local tax (€2,10) which I wasn't counting when I booked the hotel. That local tax should be included when booking the hotel. It wasn't for the price of only 2,10 Euros, it's just the fact that it's another way to get more money from tourists.... More

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Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear guest, We are very greatful for your comprehensive review and wonderful feedback of your stay at LE GRAND HOTEL Bayonne. We were delighted to hear that you enjoyed your stay at our hotel. About local tax, in France, it is set and collected by each municipality to hotel guests. Usually, the tax is well indicated on all websites selling... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Well this hotel was truely beautiful location was great had a prestige quad room it was well equipped and beautiful clean and lovely size staff were very good spoke good English and very helpful x breakfast a little expensive

Was this review helpful? Yes
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Sir, Dear Madam Thank you for your comments regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards More

San Mateo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

I had a pleasant stay in this hotel. Breakfasts were excellent. My room was overlooking the street and a bit noisy, but the central location and friendly staff made my stay worth it. I would come back to this hotel, but may ask for a room in the back.

Was this review helpful? Yes 1
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review
Google Translation

Chère Tania, Nous vous remercions d'avoir choisi LE GRAND HOTEL pour votre séjour et d'avoir pris le temps d'écrire un... More

Portugal
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2014

Very good value for money and a very friendly and professional reception desk. Good location. Some old charme. A great choice: Bayonne and Le Grand Hotel if you go to the French Basque Country. Hope to come back.

Was this review helpful? Yes
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Teresa, First of all, thank you for traveling such a long way to visit France, the Basque country and specially Bayonne. We are very greatful for your comprehensive review and wonderful feedback of your stay at Le Grand Hôtel. We were delighted to hear that you enjoyed your stay at our hotel. We can assure you that every collaborator... More

Philadelphia, Pennsylvania
Top Contributor
95 reviews 95 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 22, 2014

Great location on the main street right down from Castle Vieux. I stayed for 3 nights in a spacious and very nice room with a tiny balcony overlooking the street. WARNING: the tub was very old with slanted sides and quite dangerous in my opinion! The reception desk staff wasn't the most pleasant or helpful and the breakfast was nice... More

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Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review
Google Translation

Chère Madame, Nous vous remercions de nous avoir fait part de vos commentaires sur TRIPADVISOR. Au nom de toute notre... More

michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2014

Great location. Nice breakfast (both food offerings and location). Nice big, clean bathroom and shower. Comfy bed. A safe in the room. Good closet space if you want to hang up stuff. Staff helpful. No problems…everything good!

Was this review helpful? Yes
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Madam, Dear Sir, Thank you to visit Bayonne and for your comments on Tripadvisor. We are delighted to hear that you enjoyed your stay at Le Grand Hotel. We hope we will have the pleasure to welcome you again in Bayonne. Sincerely, More

Murfreesboro, Tennessee
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed at this hotel for one night on my way to the Camino de Santiago. The room was lovely and the staff very helpful. The hotel is very conveniently located for all attractions including the Cathedral.

Was this review helpful? Yes 2
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions vivement pour vos remarques qui sont un réel encouragement pour notre équipe ! Au plaisir... More

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Additional Information about BEST WESTERN Le Grand Hotel

Address: 21 Rue Thiers, 64100 Bayonne, France
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Bayonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Le Grand Hotel 4*
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Also Known As:
Best Western Bayonne
Bayonne Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Official Description (provided by the hotel)
uilt in 1835 on former Carmelite convent, the Best Western Grand Hotel is located in the heart of the city of Bayonne, a few miles from Biarritz.In the middle of the Basque region, Bayonne is the capital of the French Basque country. With its cobbled streets and old style Basque houses, leading to a magnificent cathedral and an imposing town hall; Come and enjoy its ferias and corridas, its castles and magnificent beauty all year long.The Best Western Grand Hotel de Bayonne offers 57 very comfortable fully air-conditioned rooms, ideal for your professional and leisure stays in Bayonne or Biarritz. We also provide FREE WIFI. ... more   less 
Number of rooms
54

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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