Where do I start- first we had to change rooms 3 times. the first room was so how do I say it- skanky. The second room was an apartment (we upgraded) and the bed broke so we moved again. The second room was okay, modern but it was not clean to my standards as there was hair all over the... More

Room should have been ready at 16:00. It wasn't till 17:00. Beds, toilet and bath were clean, but floors were extremely dirty. Haven't seen nor heard a vacuum cleaner for days or weeks. Beding for 4th bed was not ready. No explanation was given how to "build" 4th bed. We received also no information, that the "appartement" is really appart... More

My friend and I stayed here in May. We didn't book a place before we arrived, so when we started walking from the train station, we tried to find places with reasonable rates. There rates weren't that cheap, I believe it was 70 euros or so. The room was clean, but small and was nothing spectacular. There is a lift... More

booked for budget, 2 night stay. Booking etc all without any problem, rooms bit small but clean and perfectly adequate with good shower etc. However street-facing room very noisy, with music pumping well into the small hours.. windows not well soundproofed at all.. so don't expect a good night's sleep if you need quiet!

reserved apartment in this hotel on 3 persons, in advance more than for a month, through system booking.com. Also planned placing there for 3 nights. We have arrived to hotel in the evening about 9 p.m. And to us have given apartment which is represented on their site (a red sofa in salon and wooden partitions). The apartment quite good... More

We stayed at this hotel for one night as a stop over point on our road trip. We paid €70 for a room that was so tiny there was no space to keep our coats or our luggage. The size I could live with (the location was very central after all) but the bathroom was just unacceptable for the price... More

We are a mature couple who were looking for an inexpensive hotel in the downtown area. We found what we were looking for and would return again. Our room was on the top floor overlooking the street and there was little problem with noise this time of year. The room small but was clean and comfortable with a single and... More

The worst hotel experience I have ever had. I booked this hotel online for three nights -- two in June and one in July at the end of my trip (I flew out of Entzheim). The first time I stayed there, I had encounters with 3 different desk clerks. All were very rude, despite the fact that I spoke mostly... More

Hotel Le 21 should be renamed Prison Cell 21. It is not a hotel but a collection of concrete cells. Felons in prison have more room and better facilities than this hotel. Our room was so small that with two tiny single beds, you had to shuffle sideways to fit between the end of the bed and the wall. The... More