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Le Grand Hotel

12 Place de la Gare | 12, Place de la Gare, 67000 Strasbourg, France
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Le Grand Hotel
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336 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Austin, Texas
Level Contributor
35 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This hotel has a great flare. However, it seems to somehow be restrained. Can't describe it other then that way. With its antique style yet modern. The beds were excellent and the customer service was one of the best. Breakfast was also a grand service and it begin my day very positively. Excellently priced and well within my budget, I... More 

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This little hotel is supposed to be a 3 stars hotel. When we arrived we have been told that we had a nicer and bigger room that we should have! I don't want to image that other. This hotel is old, noisy, painting if falling. It is. Shame as the location is not bad and everything is walking distance. Do... More 

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NYC
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located directly across from the train station and in a fairly central location. The hotel is modern and the rooms comfortable and clean. There is little special charm, but the hotel is convenient and comfortable. The staff were friendly and the breakfast was tasty.

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Brussels, Belgium
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Grand Hotel in Strasbourg is located across the street from the Railway Station and within walking distance of the city centre, in an area with lots of shops. The rooms are more generous in size than in other older establishments, but they are a bit austere, though with an elegance of their own.

Was this review helpful? Yes 1
Direction_Strasbourg, Operating Director at Le Grand Hotel, responded to this review

Dear Guest, It 's a real pleasure to know that you found the Grand Hotel to be your favorite place to now stay in Strasbourg . I noticed your remarks about few détails we can upgrade, we are working on a renovation project. We look forward to the pleasure of welcoming you back again at Grand Hotel. Best regards Nathalie... More 

Dallas, Texas
Level Contributor
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is a great location, especially if you are going to be counting on public transportation. You can walk practically everywhere, but if you need to take the train or are planning on visiting nearby cities, you are directly by the train station. The rooms are clean and comfortable, a good size, and the staff are friendly. The only... More 

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Bucharest, Romania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was the first time when I was in Strasbourg. I stayed 8-11 July 2015; I booked a double room for 1 person; first of all I was very satisfiyed about the hotel, even I have read before some negative comments. The staff fron reception desk is very friendly and they are speaking english. My room was at 5th floor,... More 

Was this review helpful? Yes 1
Direction_Strasbourg, Operating Director at Le Grand Hotel, responded to this review

Dear Guest, Thank you very much for choosing to stay with us in the capital of Alsace. We are deligjted to see that your stay in the Grand Hotel was enjoyable and thank you for your positiv review; Our personnal received your compliments with lot of mleasure. We hope to have the pleasure to welcome you back soon. Best regards,... More 

South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is very close to the railway station, main trams and bus station. It is also near city centre and walkable to various tourist attractions, including Petite France and the Cathedral. The reception staff speaks English and is very helpful. The hotel is clean and rooms are ok. Breakfast is more than just normal continental. Wifi is free and... More 

Was this review helpful? Yes 1
Direction_Strasbourg, Operating Director at Le Grand Hotel, responded to this review

Dear Guest, Thank you for your appreciation. Your comment on th carefulness of our staff is surely of the best compliments you could ever make to us. Warnest regards, Nathalie TRITRE Operating Manager More 

Vestal New York
Level Contributor
148 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 7, 2015

A mixed bag The good: Good value if you are a vacationer, and very convenient to train station, buses and trams. I had a room on the front corner (#9), which has great views over the “park” to the train station. Room described on the door as “Privilege”. Windows - floor to ceiling on two sides in bedroom (open wide),... More 

Was this review helpful? Yes 1
Direction_Strasbourg, Operating Director at Le Grand Hotel, responded to this review

Dear Guest, Thank you for being so thoughtful in giving your appreciation of th time spent with us. Your remark about internet caught my attention. We are sorry for the inconveniences. We are working to install another system more easy. Concerning the TV, we propose 20 channel in a 6 different foreign language, I am sorry that you didn't find... More 

Timaru, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Visited Strasbourg with family and our sons partner who is French, she made our visit a great experince and was so proud to show of her homeland, we choise Le Grand Hotel as it is central to the rail station, we found the hotel with ease, and were made very welcome by the staff, who are most helpful to making... More 

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Direction_Strasbourg, Operating Director at Le Grand Hotel, responded to this review

Dear Guest, It is a great pleasure to read that you truly enjoyed of your first experience of France with us and that the service met your expectations. I hope to welcome you back again very soon at the hotel. Best regards, Nathalie TRITRE Operating Director More 

Zurich, Switzerland
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 16, 2015

We really enjoyed our stay at the Grand Hotel! It is located in a good area, next to train station and a short walk from the historic old town. Staff at the reception were very friendly and helpful. The rooms are big enough (considering the area), bed comfortable, good shower, nice shampoo/soap. The free internet is fast, once you get... More 

Was this review helpful? Yes
Direction_Strasbourg, Operating Director at Le Grand Hotel, responded to this review

Dear Guest, I'm glad to read that you appreciated the sevices made by our team. We are attentive to all your needs and we strive to make your stay the best possible. I hope to welcome you back again very soon at the hotel. Best regards, Nathalie TRITRE Operating director More 

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