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Diana Dauphine

Certificate of Excellence
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30 rue de la 1ere Armee, 67000 Strasbourg, France
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Diana Dauphine
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360 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

As mentioned in other reviews, the hotel is a bit off the touristic center but still close enough to walk in about 10 minutes to the Cathedral or the river cruise (recommended!) station at Palace de Rohan. The slightly off-center location is actually a plus as it allows you to discover Strasbourg off the beaten track. I highly recommend exploring... More 

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, Thank you for your lovely review. I am glad you had a pleasant stay with us and that you enjoyed your time in Strasbourg. We are indeed in a great location, within close proximity to most tourist attractions. We also thank you for your nice comments regarding our team. I will remain at your disposal for any additional... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

Clean room and comfortable bed for the price! We booked it for the location as it was near my daughter's apt. Nothing too fancy, but I would go back as it was very accommodating and a wonderful, very friendly staff!!

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Diana Dauphine Strasbourg. We were pleased to welcome you. All the staff would like to thank you for your comment about their work. Do not hesitate to contact me directly to do an other reservation or for any additional information. Best Regards, Sabine Bruxer Director More 

Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 21, 2015

One would expect that by paying more than 160 euros per night per person, breakfast is included. But it isn't. It's charged 12 euros. This is embarrassing, if not insulting. The room was clean and comfortable. It's a pity someone started using the vacuum cleaner in the corridor at 6am.

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, We thank you for taking time to share your experience at Diana Dauphine in Strasbourg. We were sorry to read that you were somehow disappointed with your stay. Regarding the price concern you probably booked a room in period of high influence or Parliament Session wich explains a higher rate. However we often propose lower rates all year... More 

Frankfurt
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2015

Hotel is central enough just 8-10 Min walking from downtown. There is a small supermarket near which is open at night as well- in case you need some extra bottles of water or sthg else after a full dinner. At booking we have requested a calm room with large bed - as probably most people would do- and received one... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Diana Dauphine Strasbourg. Please, allow us to express our apologies regarding the room moves. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact us for... More 

Manchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 13, 2015

My husband and I came to Strasbourg while on a roadtrip through Europe, and we decided to stay at Diana Dauphine because, judging by the distance on the map, it was close to city centre, therefore we could walk. We arrived in the evening and managed to find the parking, and our allocated reserved slot. The staff member at reception... More 

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, Thank you for your nice feedback regarding your recent stay at Diana Dauphine in Strasbourg. I was pleased to read that you had an enjoyable stay and that the team was welcoming and helpful. As you mentionned it, we pay particular attention to the quality of our buffet breakfast wich is very important as it's a great way... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 6, 2015

We happened upon this hotel after being hugely disappointed by the state of an Airb'n'b apartment we'd originally booked in Strasbourg. We booked this hotel predominantly based on the positive reviews they'd received. We had originally had some reservations as it was described as being located 'on the edge of the city' as we were really keen on staying in... More 

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, We were really happy and proud to read your comment about our Hotel Diana Dauphine. It was a pleasure for us to welcome you! Our city is beautiful at any moment of the year, do not hesitate to come back and visit us during an other season. Thank you for all the details you gave about our hotel,... More 

Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed there for two nights. Hotel is really close to almost all the attractions. We literally did not use the transport to roam around. Staff is warm, friendly, welcoming, and very attentive. They gave us a city attractions map and highlighted everything for us. They (booking dept.) could have however sent complete directions along with map to the nearest tram... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, I am really pleased to read your comment about our Hotel Diana Dauphine in Strasbourg. Our work is to do the best for all of our guests and this is a pleasure to see that we did it. We would like to improve our service every day and that's why it is very important to know all the... More 

Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

We stayed at the hotel for 2 nights. Everything was fine. Its location is very good and the rooms are nice. Only one thing, if you have a car it is good to know that the parking at the garage is difficult. It is a very small garage.

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, I am pleased to read your comment about the hotel Diana Dauphine of Strasbourg. It was a pleasure for all the Hotel staff to welcome you. And we would like to thank you for all the details you give about the Hotel because we can improve our service. Do not hesitate to contact me directly for any additional... More 

Barueri, SP
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

This is a charming hotel very close to the city centre. The interior looks brand new and with a modern decoration style (it is not a classic-style European hotel). The receptionists are very friendly and polite and the price is affordable considering it is close to the center. Breakfast is also very nice - it worth to pay the additional... More 

Was this review helpful? Yes
H_SXB, Directeur général at Diana Dauphine, responded to this review
Google Translation

Très chers clients, Nous avons été ravis de vous accueillir au Diana Dauphine de Strasbourg. Et nous le sommes encore... More 

Brussels, Belgium
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 20, 2015

We stayed at this hotel for one night before our Alsace tour, and truly enjoyed our stay. - Front Desk Staff, both evening and morning, were very helpful and went out of their way to help the guests. They were particularly helpful in giving us recommendations for dinner in Strasbourg, and information about the little towns on the Alsace wine... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, I am really pleased to read your comment about the hotel Diana Dauphine in Strasbourg. We do our best to give you the best service, the best rate and the best "souvenir". And thank you for all the details you transmit us. Do not hesitate to contact me directly to organize a new stay in our hotel. You... More 

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