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Diana Dauphine

Certificate of Excellence
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30 rue de la 1ere Armee, 67000 Strasbourg, France
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Diana Dauphine
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Diana Dauphine
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342 reviews from our community

Traveler rating
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    174
    57
    7
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

One would expect that by paying more than 160 euros per night per person, breakfast is included. But it isn't. It's charged 12 euros. This is embarrassing, if not insulting. The room was clean and comfortable. It's a pity someone started using the vacuum cleaner in the corridor at 6am.

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, We thank you for taking time to share your experience at Diana Dauphine in Strasbourg. We were sorry to read that you were somehow disappointed with your stay. Regarding the price concern you probably booked a room in period of high influence or Parliament Session wich explains a higher rate. However we often propose lower rates all year... More 

Frankfurt
Contributor
19 reviews 19 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is central enough just 8-10 Min walking from downtown. There is a small supermarket near which is open at night as well- in case you need some extra bottles of water or sthg else after a full dinner. At booking we have requested a calm room with large bed - as probably most people would do- and received one... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Diana Dauphine Strasbourg. Please, allow us to express our apologies regarding the room moves. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact us for... More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My husband and I came to Strasbourg while on a roadtrip through Europe, and we decided to stay at Diana Dauphine because, judging by the distance on the map, it was close to city centre, therefore we could walk. We arrived in the evening and managed to find the parking, and our allocated reserved slot. The staff member at reception... More 

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, Thank you for your nice feedback regarding your recent stay at Diana Dauphine in Strasbourg. I was pleased to read that you had an enjoyable stay and that the team was welcoming and helpful. As you mentionned it, we pay particular attention to the quality of our buffet breakfast wich is very important as it's a great way... More 

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We happened upon this hotel after being hugely disappointed by the state of an Airb'n'b apartment we'd originally booked in Strasbourg. We booked this hotel predominantly based on the positive reviews they'd received. We had originally had some reservations as it was described as being located 'on the edge of the city' as we were really keen on staying in... More 

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H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, We were really happy and proud to read your comment about our Hotel Diana Dauphine. It was a pleasure for us to welcome you! Our city is beautiful at any moment of the year, do not hesitate to come back and visit us during an other season. Thank you for all the details you gave about our hotel,... More 

Greater London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there for two nights. Hotel is really close to almost all the attractions. We literally did not use the transport to roam around. Staff is warm, friendly, welcoming, and very attentive. They gave us a city attractions map and highlighted everything for us. They (booking dept.) could have however sent complete directions along with map to the nearest tram... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, I am really pleased to read your comment about our Hotel Diana Dauphine in Strasbourg. Our work is to do the best for all of our guests and this is a pleasure to see that we did it. We would like to improve our service every day and that's why it is very important to know all the... More 

Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

We stayed at the hotel for 2 nights. Everything was fine. Its location is very good and the rooms are nice. Only one thing, if you have a car it is good to know that the parking at the garage is difficult. It is a very small garage.

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, I am pleased to read your comment about the hotel Diana Dauphine of Strasbourg. It was a pleasure for all the Hotel staff to welcome you. And we would like to thank you for all the details you give about the Hotel because we can improve our service. Do not hesitate to contact me directly for any additional... More 

Barueri, SP
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

This is a charming hotel very close to the city centre. The interior looks brand new and with a modern decoration style (it is not a classic-style European hotel). The receptionists are very friendly and polite and the price is affordable considering it is close to the center. Breakfast is also very nice - it worth to pay the additional... More 

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H_SXB, Directeur général at Diana Dauphine, responded to this review
Google Translation

Très chers clients, Nous avons été ravis de vous accueillir au Diana Dauphine de Strasbourg. Et nous le sommes encore... More 

Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 20, 2015

We stayed at this hotel for one night before our Alsace tour, and truly enjoyed our stay. - Front Desk Staff, both evening and morning, were very helpful and went out of their way to help the guests. They were particularly helpful in giving us recommendations for dinner in Strasbourg, and information about the little towns on the Alsace wine... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guests, I am really pleased to read your comment about the hotel Diana Dauphine in Strasbourg. We do our best to give you the best service, the best rate and the best "souvenir". And thank you for all the details you transmit us. Do not hesitate to contact me directly to organize a new stay in our hotel. You... More 

Nuremberg, Germany
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 23, 2015

French way of isolating the floor and the fact that there is the non-heated parking garage below this room make the floor, especially the bathroom floor, a deep frozen experience. The heating in this room was making loud noises as well. Upon request I could change to another room after night which was ok. Hence, everything in order. I would... More 

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, I am really pleased to read your comment about the hotel Diana Dauphine in Strasbourg. It was a pleasure for us to welcome you. We would like to thank you about all the details you gave us because we could improve our service. I will stay at your disposal for any additionl information or to do an other... More 

Dublin, Ireland
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 11, 2015

The hotel is clean and elegantly decorated but it is very basic. Seems overpriced for being outside the city center and how small the rooms are. It is only about a 5 minute walk into town but still seems quite over priced. Breakfast is overpriced for what is offered. And the parking garage is an adventure in maneuvering tight spaces.

Was this review helpful? Yes 1
H_SXB, Directeur général at Diana Dauphine, responded to this review

Dear Guest, I am pleased to read your comment about the hotel Diana Dauphine in Strasbourg. Our work is to know every details of your stay to improve our services. That's why I would like to thank you. I will remain at your disposal for any additional information or to do a new reservation in our hotel. You are welcome!... More 

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