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Hilton Strasbourg

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1 avenue Herrenschmidt, 67000 Strasbourg, France
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870 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel for four nights for business involving travel around the region, and the location was excellent to stay centrally located. The hotel was clean and the staff friendly. The check in was smooth, and the staff joked, but were on top of assistance, as asked. The rooms were not special, but roomy enough for a long... More 

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Pensacola, Florida
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is located conveniently as it is a very short walk to the public transportation that basically takes you wherever you need to go in the city. The tickets were available for purchase from the concierge which saves time. The rooms were roomy and clean. Beds were comfy. The happy hour was nice in the executive lounge ( with... More 

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Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you and your family had a nice time with us and hope that we will have the pleasure to welcome you again soon. Kind regards, More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Unfriendly staff, expensive breakfast not included. Out-of-date rooms. Allthough quite cheap stay. Can't really call this Hilton. Not better than any three star hotel. Location is nice, dont need to buy the expensive parking though free parking on a quiet street.

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Julien P, Responsable réception at Hilton Strasbourg, responded to this review
Google Translation

Cher Client, Nous tenons à vous remercier d'avoir pris le temps d'écrire un commentaire sur TripAdvisor concernant votre récent séjour... More 

Milan, Italy
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A good Hilton that they sell at too high price, probably because of the proximity of the European parliament. It's clean and well equiped, with good professional staff, but the rooms on the street are definitely too noisy (poor insulation of the windows). At that price you do not expect such a basic issue, so they should reduce the price... More 

Was this review helpful? Yes 1
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing the Hilton Strasbourg and for having taken the time to share your feelings following your recent stay in our hotel. We greatly appreciate any comments made by our guests which help us in our constant strive to achieve the highest quality standards. We are looking forward to welcoming you again. Sincerely yours. More 

Stockton-on-Tees, United Kingdom
Level Contributor
117 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night, got upgraded to an exec room. The air con wasn't the best of contraptions, however no faults with the room apart from that. The lounge was nice, food offerings were a bit low however . Quite expensive bar as well! Close to the tram line with plenty of ways to travel around for cheap

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Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect. We are delighted to read that your stay met your expectations.... More 

Milan, Italy
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent location for business travel. Easy parking. Huge rooms. Proximity to a park and sports facilities (tennis courts). Easy access to city center by tram. Breakfast needs some improvements (lack of fresh fruits

Review collected in partnership with Hilton Hotels & Resorts

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Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, We are happy to learn that you have enjoyed your stay and look forward to welcoming you back to the Hilton Strasbourg. Thank you for the feedback and of course also for showing us our development needs! Best regards, More 

Bedford UK
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good service throughout 5 day stay. Staff very friendly & food good. Positioned close to city centre, 15 min walk or 5 mins to tram. Terrace to sit on & eat at which was nice as restaurant inside hotel was a little cramped. Overall no complaints but nothing to get excited about. Does what it says on the tin.

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Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, Thank you very much for choosing to stay with us in the capital of Alsace. We are delighted to see that your stay was enjoyable and thank you for your positive review. We hope to have the pleasure to welcome you back soon, Kind regards More 

Lausanne, Switzerland
1 review
3 of 5 stars Reviewed May 22, 2015

only after arrivel at teh hotel we realized why this hotel was one of the very few syill having available rooms in Strasbourg despite the very busy weekend. Some staff was abnormaly lacking customer focus. Poor breakfast in quality and variety. Helpful and friendly staff at Breakfast and room service.

Review collected in partnership with Hilton Hotels & Resorts

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Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, We appreciate the time you took to share your comments on Tripadvisor, as guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect. Please accept my sincere apologises for the fact that we... More 

Brisbane, Australia
Level Contributor
172 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed May 18, 2015

Nice Hotel, good service, lovely food, good location...rooms a little dated but a very pleasant stay...would recommend. Close to city so getting onto the city centre was very easy. The restaurant was very good. Quality food and service

Was this review helpful? Yes 1
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for sharing your impressions of your recent stay with us. Thank you for the positive feedback! I look forward to the pleasure of welcoming you again at theHilton Strasbourg in the near future. Sincerely, More 

Brussels
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 18, 2015

I used to like coming to the Hilton Strasbourg but my stay in April was disappointing. As a regular at Hilton hotels, I have their diamond card and am lucky to receive room upgrades and other amenities for free, such as lounge access. Hilton Strasbourg has long lived off the European Parliament's monthly sorties to the city and as a... More 

Was this review helpful? Yes 3
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for taking the time and trouble to share with us your feelings for our hotel. Our guests’ comments help us to improve our service in order to respond in the best possible way to their needs. We are, of course, saddened that your overall experience was not at your expectations and we would like to apologize... More 

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