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Hilton Strasbourg

4.0 of 5 1 avenue Herrenschmidt, 67000 Strasbourg, France
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Hilton Strasbourg
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751 reviews from our community

Traveler rating
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    173
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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UK
Top Contributor
52 reviews 52 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for a visit to the Christmas market visit in December for four nights. My husband is a gold Hilton member so we access to the executive lounge. Our room was good on 7th floor giving great views of the city roof tops. Very clean warm and comfortable, bed especially comfortable very good bed linen. Breakfast was ok though restaurant... More 

Was this review helpful? Yes
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing the Hilton Strasbourg for your stay , and thank you for writing such a nice review. I am delighted that you enjoyed your stay. I will share your opinion with all the members of our team. We hope to see you soon in the near future. Yours sincerely, Ivy M More 

Budapest
Top Contributor
132 reviews 132 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel gets a passing grade. No more, no less. It's pretty far from everything, took me about 20 minutes to walk to the European parliament structures in Strasbourg. The rooms are clean and nice, and I really enjoyed the breakfast. I wouldn't go here as a tourist but it was OK for one night and for the sole purpose... More 

Was this review helpful? Yes 1
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear guest, Thank you for your comments on Trip Advisor. We are sorry to learn that you were disappointed with your recent stay at our hotel and we would like to apologize for any inconvenience. We always endeavour to offer the highest level of service and it appears that we failed to meet your expectation. We do hope to have... More 

Aberdeen, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here over a long weekend, to experience the Strasbourg Noel experience. Before our stay I was a bit concerned that the hotel might be a bit too far from the city centre. However, this turned out not to be a problem, as it is only 3 minutes' walk from the hotel to the Lycée Kleber... More 

Was this review helpful? Yes
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear client, Thank you for taking time and sharing such a lovely feedback with us about your recent stay at the Hilton Strasbourg. It was a pleasure to have you with us and we are glad that we have exceeded your expectations. We heartily cherish that our guests enjoy the friendliness and warm hospitality delivered by us. We hope to... More 

Melbourne, Australia
Top Contributor
74 reviews 74 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stay at many many Hilton's as travelers not business personnel. This one was definitely not my favorite. Although staff were friendly the hotel was far from 4 or 5 star and I guess my expectations were high, given the usual high standard of the Hilton portfolio. The rooms are average. Hotel in desperate need of some... More 

Was this review helpful? Yes 2
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear guest, Thank you for your comments on Trip Advisor. We are sorry to learn that you were disappointed with your recent stay at our hotel and we would like to apologize for any inconvenience. We always endeavour to offer the highest level of service and it appears that we failed to meet your expectation. We do hope to have... More 

Top Contributor
77 reviews 77 reviews
59 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night as part of a business trip. Quick check in, room clean and tidy, typical Hilton Room. Exec lounge was not great, very dark and dour. Usual stuff to eat and drink. Bar and restaurant are okay. Staff in the bar are very efficient and friendly. Overall okay

Was this review helpful? Yes 1
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear guest, Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect. We are delighted to read that your stay met your expectations.... More 

London, United Kingdom
Top Contributor
122 reviews 122 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There is nothing special about this hotel, I wouldn't even offered it 5 stars. Friendly service and staff. It is in the European quarter of the city so you need to get there by tram and then few minutes walk and it was a bit of a pain as one of the nights the trams stopped working at 8pm for... More 

Was this review helpful? Yes 1
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear client, Thank you very much for taking time and submitting review from your last visit at the Hilton Strasbourg Hotel. We take your comments very seriously and consider it as an essential part of our improving process. First and foremost I would like to apologize for all shortcomings you have experienced on your stay and I can assure you... More 

Stockholm, Sweden
Top Contributor
91 reviews 91 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like so many chain hotels an ok experience, no more no less. Reception is doing their job without a grunt, but without a real interest for their guests. Most things ok and more smiles than no smiles, but it isn't ok to overcharge a bill with 160€ and not apologise, or offer an explanation. Room was somewhat dated (like most... More 

Was this review helpful? Yes 1
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear client, Thank you very much for taking time and submitting review from your last visit at the Hilton Strasbourg Hotel. We take your comments very seriously and consider it as an essential part of our improving process. First and foremost I would like to apologize for all shortcomings you have experienced on your stay and I can assure you... More 

Fort Salonga, NY
Top Contributor
133 reviews 133 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I been the top of the Hilton HHonors program since 1988, so I know Hilton Hotels. This hotel has everything you need in a hotel, the rooms are super clean, the hotel is super clean. You will be safe here, the beds are good, the food is good, you will never run out of hot water, your room will always... More 

Was this review helpful? Yes 4
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear guest, Thank you for taking time and sharing such your feedback with us about your recent stay at the Hilton Strasbourg. It was a pleasure to have you with us and we are glad that we have exceeded your expectations. We heartily cherish that our guests enjoy the friendliness and warm hospitality delivered by us. We hope to see... More 

Weehawken, New Jersey
Top Contributor
392 reviews 392 reviews
50 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was here for a business meeting and I am assuming that organizers chose this hotel because it had a conference room large enough for our group. This Hilton has not been upgraded like some that I have recently stayed in. Pros: 1. The hotel is designed for business. The conference facilities were very nice. 2. A hearty breakfast is... More 

Was this review helpful? Yes
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear guest, Thank you for your comments on Trip Advisor. We are delighted to read that your stay met your expectations. However, we are sorry to learn that you were also disappointed and we would like to apologize for any inconvenience. We appreciate being advised of any breach in the usual service for which our hotel is noted. We always... More 

Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 17, 2014

Hotel and rooms are ok although the rooms are not modern anymore. We had a RPPC meeting in the Basel Hotel. We had some 180 guests but the location where the event was held was simply too small. Due to that we could not do our business the way we wanted. Also the temperature rised to a unacceptable high level.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ivy M, Chargée de mission at Hilton Strasbourg, responded to this review

Dear guest, Thank you for your comments on Trip Advisor. We are sorry to learn that you were disappointed with your recent stay at our hotel and we would like to apologize for any inconvenience. We always endeavour to offer the highest level of service and it appears that we failed to meet your expectation. We do hope to have... More 

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Additional Information about Hilton Strasbourg

Address: 1 avenue Herrenschmidt, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Strasbourg 4*
Number of rooms: 245
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Also Known As:
Hilton Strasbourg Hotel Strasbourg
Hilton International Strasbourg
Strasbourg Hilton International
Hotel Style:
#5 Family Hotel in Strasbourg
#17 Luxury Hotel in Strasbourg
#19 Romantic Hotel in Strasbourg

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