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BEST WESTERN Monopole Metropole

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16 Rue Kuhn, 67000 Strasbourg, France
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BEST WESTERN Monopole Metropole
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724 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chesterfield
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here on the way to Italy. The gentleman on reception was very effiecient and knowledgeable about the area. The hotel didn't have a restaurant in the area and only did room service. There was a food steamer in the room to heat your food but we decided to eat out, We asked if he could recommend any restaurants... More 

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Aldershot, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights on a visit to the lovely city of Strasbourg. The Hotel is located on a reasonably quiet street less than 5 minute walk from the main railway station and roughly 15 minute walk to the cathedral. The staff on reception spoke good English and were able to advise where the main areas for restaurants were.... More 

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London
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very good quality and nothing to complain about. Efficient check in, tastefully decorated room, very comfortable beds. Staff were helpful. There was luggage storage for when we'd checked out and bike hire available for 4 euro for 4 hours or 6 euro for the day, new good quality bikes with 2 locks provided. (Note there are only 2 bikes available).... More 

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London, England
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Agree with previous comments regarding this hotel. The location is excellent, not far from the train station & from most of the attractions you may wish to visit. The air conditioning worked very well, especially as there was a heatwave where temps hit 42 degrees! Loved the layout & decor of the room, with separate bathroom & toilet. The breakfast... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Black_cavalier ! What a great review. THANK YOU. I hope that you were able to see all main attractions in Strasbourg, despite the heat. Strasbourg has regularly high températures at summer time, but this year even more than usual... it's good to have a air conditionning to be able to have rest at night :). I hope to be... More 

dublin
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night in this hotel. We were collecting our son who had been in Strasbourg with his scout troupe. The hotel were accommodating and allowed us to access our room early. The room was a decent size and very clean. Breakfast was included and it was very good with a good selection. The hotel is near the train station... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @alivealiveo, thank you very much for your excellent review. I hope that your son had also a good time during the Jamboree "You're Up" which was a great moment for 15000 scouts spending 1 week in Strasbourg, even if they had some fear with the storm on the 2nd night..... Maybe you will be back with him in Strasbourg,... More 

Reading, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, quiet, good location. We went in the July heat and the aircon was brillant. Breakfast was fine. On arrival, the reception could not have been more helpful. He gave us a map, highlighted the main attractions, discount voucher for a boat tour and directed us to nearby, cheap, secure parking as the hotel carpark Was full.

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @anonymous-traveller1 thank you for having taken the time to share your opinion regarding our property and I am glad that you found the AC brilliant... Strasbourg is regularly a very warm place in summer time and especially this summer. The situation of Alsace, between Vosges mountain and Black forest make it one of the hotest place in France in... More 

Montreal, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the Best Western Monopole Metropole at 9am, and we were able to get our room at that time, which was very appreciated. They also upgrated us to a much larger room, and it was nice to have all that space after a few smaller hotels. The front desk was always very professional, and everything was as expected... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Julie_D! Thank you so much for your nice review and for recommending the hotel to everyone going to Strasbourg. It's good to read that you spent a good stay in our hotel and the détails given will probably help other guests preparing a trip in Strasbourg. I hope that we will have the pleasure of welcoming you in Strasbourg... More 

Metairie, Louisiana
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel has great staff, spacious room and bathroom with everything one needs. Everything was clean . It is close to the train station and walking distance to the cathedral. It is a great location for restaurants also. Breakfast was very good. It also has a place to gather downstairs. Highly recomend this place.

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New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here in June,for a week. What a wonderful experience as the hotel exceeded our expectations. Firstly our room on the 1st floor was spacious with a sofa to relax on instead of the bed. The bed was firm and comfortable. Large fridge to put food in. Breakfast was great with a wide variety of food which set us... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @VizuS, Thank you so much for your very positive review. Good to read that you have enjoyed the room you were staying in for your "long" visit in Strasbourg. We hope that you had a safe journey back and stay at your entire disposal for any help we could provide. We will be here for your next trip to... More 

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