We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Monopole Metropole

3.0 of 5 16 Rue Kuhn, 67000 Strasbourg, France
Hotel website
Hotel deals
Special Offer
50% less on 2nd night !*
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
BEST WESTERN Monopole Metropole
Professional photos View all
Browse nearby
BEST WESTERN Monopole Metropole
Write a Review

644 reviews from our community

Traveler rating
    276
    266
    84
    14
    4
See reviews for
117
327
50
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (644)
  • Mar-May only
    (109)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (177)
All months
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night on route to the Black Forest. It is in a central location, rooms were clean and comfortable. Our bathroom was huge! Breakfast was lovely, excellant scrambled egg. Special mention to the night bar man. He was so helpful, suggesting ways to spend our time in beautiful Strasbourg. Would stay here again.

Was this review helpful? Yes 2
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Shirty58 ! Thank you for your review and for your stay. It's always a pleasure to me to read such positive comments and especially regarding our staff and their attitude. They are doing a great job everyday to make our guest's stay enjoyable and will appreciate to read your feedback! I stay personally at your entire disposal for any... More 

TEL AVIV
Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Much more than 3 stars, close to train station,and to the city centre. Breakfest is very good , and the staff - very helpful. The room is big enough, and the bad is very comfy. I'll be back for sure the next time in Strasbourg !

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @PAULATelAviv! Thank you so much for your great review. I am very happy to read your comments! Your opinion is very important to us and we value your feedback. I am looking forward to welcoming you back for a next stay in Strasbourg and I remain with BEST regards ans warm wishes, Véronique Siegel, CEO More 

illinois
Top Contributor
87 reviews 87 reviews
57 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 5 nights, including New Years Eve. It is in a great location in Strasbourg-super close to the train station, which was very helpful as we took day trips and by the time we returned in the (cold) evenings we didn't want to walk far! It was an easy walk to old town and... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Colette424 ! Thank you very much for your review and for your stay. Good to read that you spent a nice time over the new year in our region and that you felt comfortable in our property. As you mention it, the soap is provided by dispensers in the bathrooms. We are european ecolabel certified and try to reduce... More 

Essex
Top Contributor
154 reviews 154 reviews
47 hotel reviews
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Best Western Monopole Metropole is just two blocks from the station. It is an unpretentious building from the outside but inside the reception is really quite smart. Staff were very helpful too. It seems it is actually two separate buildings that are only connected at the ground level. Hence the double-barrelled hotel name perhaps. The two parts are called... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Chuckeberry100 ! Thank you for you stay and for your rather positive review. You rate our location and service 5*, thank you! But the decoration of your room did not meet your expectations and I am sorry for that. We do have several styles and colours and maybe you would have preferred another one.... Don't hesitate to contact me... More 

italy
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel with a couple of friends in the last few days. Everything was fantastic: nice and friendly people at the reception very good and abundant breakfast and elegant settings. Only one little shortcoming: the room was hot during the night so don't forget to leave the window a bit open. ... To come back again!

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Beauxyeux ! thank you for having the time to fill in a review regarding your recent stay in our property and thank you for your compliments.... It's always a pleasure to read such reviews! I have well noted that the temperature in the room was too hot for you. From one guest to the other, the feeling can be... More 

Moss Vale, Australia
Top Contributor
113 reviews 113 reviews
99 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel using a website for 4 nights. Our rate was for an Executive Room and included breakfast. We prepaid. The hotel is a short easy walk, maybe 5-10 minutes, from the train station and our welcome was excellent. All our info was there, a map was offerred and advice freely given. Subsequent dealings with staff was also... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Barbaraanne56 ! Good to read your review :) Thank you so much for having taken the time to describe your room and the service you have been delivered. Your opinion is very important to us and we value your feedback. It helps us improving ourselves. Christmas is definitely a nice period to discover Strasbourg and Alsace and I am... More 

Sydney, Australia.
Contributor
12 reviews 12 reviews
12 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I were on a driving holiday visiting Christmas markets in Bavaria. On an earlier trip to France, we had a long stay in Strasbourg at this hotel. We drove over from Bavaria and found the hotel easily with a satnav. Our room this trip was wonderful, a very large and comfortable room on the 4th floor with... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Peter_O ! Thank you so much for your great review. Good to read that you have enjoyed both of your stays in our hotel. Actually we do have an underground garage, but with limited number of spots and it was sold out during your stay. Next time, just give us a call or send us an email to book... More 

Dublin
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights here while on business. It's a typical Best Western, small reception area and basic enough facilities, but the staff were all very friendly and the hotel looks like it has been recently decorated so first impressions were good. The room was, again, of the usual standard for a Best Western; clean, no frills, but was larger than... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @ConorO ! Thank you for having taken the time to fill in a review regarding your recent stay with us and I hope that we will have the pleasure of seeing you again for a next stay or overstop in Strasbourg. Wishing you all the BEST for 2015, I stay at your entire disposal and remain with warm regards,... More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The reason why this hotel didn't blow it out of the park was the garish décor of the room I stayed in and the one-person-fits-all elevator which was tiny tiny tiny. However, the rooms were big, big, big, which was a plus. I think I might have been upgraded free-of-charge, because that was one big room. On the ground floor... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @MyNightAtMauds ! Thank you for your recent stay in our property and for your review. I am sorry to read that the decoration of the room didn’t meet your taste, because we have lots of different styles of rooms and colors.... You might have felt better with another one ! Still it’s important to me to know that the... More 

Heidelberg, Germany
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the Best Western Hotel Monopole Metropole near the main train station (Gare Strasbourg). The Best Western Hotel Monopole Metropole appears to be newly remodeled and the rooms are tastefully decorated, very clean and large (compared to most Strasbourg hotels). We had plenty of room to store our suitcases in the corner and walk around without... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @travelmeetsfood ! I would like to thank you for your nice review. It's good to read that you enjoyed your stay in our property. We own and run on of the most historical hotel of Strasbourg (over 100 years....) and we constantly try to improve it with regular investments and refurbishings, so we are very interetested in our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Monopole Metropole? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Monopole Metropole

Address: 16 Rue Kuhn, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Monopole Metropole 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Monopole Metropole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#1 Green Hotel in Strasbourg
#3 Business Hotel in Strasbourg
#6 Romantic Hotel in Strasbourg
#8 Family Hotel in Strasbourg

215 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (195)
Viewed
Room/suite (59)
Viewed
Hotel & grounds (24)
Viewed
Dining (11)
Viewed
Bathroom (25)
Viewed
View from room (12)
Viewed
Family/play areas (8)
Viewed
Pool/beach area (1)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Dining (5)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (13)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay