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BEST WESTERN Monopole Metropole

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16 Rue Kuhn, 67000 Strasbourg, France
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BEST WESTERN Monopole Metropole
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BEST WESTERN Monopole Metropole
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666 reviews from our community

Traveler rating
    286
    276
    86
    14
    4
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118
338
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Miami
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In that I find most Best Western hotels in the U.S. to be somewhat cheezy, I was surprised and delighted at how nice my room was at this Best Western in Strassbourg, but what turned a good stay into a great stay was the friendly and helpful people who staff this hotel. I cannot say enough about how friendly and... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Hoosierz ! Reading your review on a Monday morning is the best way to start a week, thank you !!! I will definitely use it for my morning briefing. The satisfaction of our guests is what we are working for everyday. It's just good to read that we managed to make your stay excellent. I wish you a wonderful... More 

London
Top Contributor
54 reviews 54 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night in this very well run, excellent value hotel. We were warmly welcomed by the reception staff and our car was valet parked in the hotels underground car park. The car park is a few meters away in the same street as the hotel entrance. It is recommended to pay the 13euro overnight charge as the parking... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Porscheboy ! It's good to read that you have enjoyed your stay in Strasbourg. Thank you for the housekeeping staff ! Their job is very important and it's good to read that you noticed and appreciated it ! They will enjoy :). I hope to have the pleasure of welcoming you back again and stay at your disposal for... More 

Fullerton, CA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice hotel, convenient to the train station and the center of town, quiet, and a good value. This hotel is better than the ones that are right next to the train station. If you want something with a lot of nightlife, this probably isn't for you, but great for a business traveler.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Andrew_T ! Thanks a lot for your very positive review and for recommending our hotel for business travellers. You're right, night-clubs and bars are not directly in our street, which makes it quiet :) ! I hope to have the pleasure of welcoming you back for a next stay in Strasbourg, even for leisure, maybe a short-break in our... More 

Gravesend, Kent
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

I took the time to email the hotel, about a week before arriving, to say that I would prefer a room with a bath tub and received a positive response. When we arrived we were given a room with no tub. I phoned reception to ask why and was told there was no record of my email, I had to... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Bourkemob, First of all, I would like to apologize for not having been able to meet your expectations. We have overseen your request for a bath-tub and I am really sorry for that. We had paid a particular attention to upgrade you into a Deluxe room, as a Reward Member, but our Deluxe room are mainly with shower and... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

We had a few lovely days staying here whist we were visiting the Christmas market! As a family we throughly enjoyed our time at the hotel and will definitely be returning again! The underground, private parking was a godsend, I recommend you book this advance, knowing you had a parking space made life very easy. Thanks for a lovely stay!

Was this review helpful? Yes 2
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Tracy63722 ! Thank you very much for your rating and your comment. Your feedback is important to us and we really appreciate the time you have taken to report your feeling. You help us improving ourselves and ensuring our guests in the future an enjoyable experience ! We hope to have the pleasure of welcoming you back in the... More 

Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 28, 2015

Just 3 blocks from the train station and 3 blocks from downtown and Petite France. We were met by the friendliest staff and they provide lots of useful directions for visits and restaurants during our 3 day visit. The breakfast room is the nicest we have encountered in all of our European travels. They also had a nice little bar... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Bob_C ! Thank you so much for having taken the time of such a detailed review. It's a pleasure for me to know that you have spent an enjoyable time in Strasbourg... despite the bad weather ;) Good to read that you have appreciated the atmosphere, very local and traditionnal, of our breakfast room. We love Alsace and try... More 

Senior Contributor
38 reviews 38 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 10, 2015 via mobile

We only stayed one night on route to the Black Forest. It is in a central location, rooms were clean and comfortable. Our bathroom was huge! Breakfast was lovely, excellant scrambled egg. Special mention to the night bar man. He was so helpful, suggesting ways to spend our time in beautiful Strasbourg. Would stay here again.

Was this review helpful? Yes 2
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Shirty58 ! Thank you for your review and for your stay. It's always a pleasure to me to read such positive comments and especially regarding our staff and their attitude. They are doing a great job everyday to make our guest's stay enjoyable and will appreciate to read your feedback! I stay personally at your entire disposal for any... More 

TEL AVIV
Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 9, 2015

Much more than 3 stars, close to train station,and to the city centre. Breakfest is very good , and the staff - very helpful. The room is big enough, and the bad is very comfy. I'll be back for sure the next time in Strasbourg !

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @PAULATelAviv! Thank you so much for your great review. I am very happy to read your comments! Your opinion is very important to us and we value your feedback. I am looking forward to welcoming you back for a next stay in Strasbourg and I remain with BEST regards ans warm wishes, Véronique Siegel, CEO More 

illinois
Top Contributor
87 reviews 87 reviews
57 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 9, 2015

My husband and I stayed here for 5 nights, including New Years Eve. It is in a great location in Strasbourg-super close to the train station, which was very helpful as we took day trips and by the time we returned in the (cold) evenings we didn't want to walk far! It was an easy walk to old town and... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Colette424 ! Thank you very much for your review and for your stay. Good to read that you spent a nice time over the new year in our region and that you felt comfortable in our property. As you mention it, the soap is provided by dispensers in the bathrooms. We are european ecolabel certified and try to reduce... More 

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