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BEST WESTERN Monopole Metropole

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16 Rue Kuhn, 67000 Strasbourg, France
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BEST WESTERN Monopole Metropole
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BEST WESTERN Monopole Metropole
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690 reviews from our community

Traveler rating
    297
    286
    89
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuart, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here after 4 nights in a tiny Paris hotel but even compared with rooms in the States, the deluxe queen was very nice size with huge bathroom. Hotel is an easy two block walk from the train station yet also walking distance to Petite France and the Cathedral. Breakfast buffet is first rate, served in a lovely room with... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @Fayclark ! Thank you for rating your stay as a good stay :) ! Your opinion is very important to us and we value your feedback. Good to read that the size of your Deluxe room was suitable to you. The main difference between our 3 rooms categories is the size of the room and the Deluxe are the... More 

Vermont
Top Contributor
76 reviews 76 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights in the Monopole and were very happy with our experience there. The staff was excellent. They were friendly and very helpful. I would echo what the previous contributor, Ernest M, wrote. I would recommend this hotel with out hesitation.

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @PVDVermont ! Thank you very much for recommending our hotel to the Tripadvisor community of travellers. It's good to read that you have spent an enjoyable time in our hotel. I stay at your entire disposal for any help or matter and wish you a nice spring time! BEST regards, Véronique Siegel, CEO More 

Plainfield, Vermont
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a delightful hotel staffed by a very friendly and welcoming staff. Although the rooms are small, they were clean, well appointed and tastefully decorated. The building is situated a short distance from the train station and attractions that include the Main Plaza and Petite France. The complimentary breakfast was very good although guest are encouraged to dine early... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @Ernest_M ! What a great review. Thank you for sharing your experience and for your nice words regarding your stay in our property. I wish you an enjoyable flight home and send you my warmest wishes from a sunny Strasbourg, Veronique Siegel, CEO More 

St. Louis
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is ideally located a short distance from the Main Plaza and Petite France. The hotel staff was very friendly and most accommodating. Our room was just slightly larger than the elevator. Once we distributed our luggage in the room we could actually walk around the bed. The room was small, even by European standards. The air conditioner was... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @Slimboreno ! Thank you for your stay and your Survey. At the end of April, the heating was still on, and we don't switch A/C on, as long as the heating is needed, but the heating can still be individually controlled in every room. As an Ecolabel certified hotel, we pay a great attention to the impact of our... More 

Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located a few hundred meters from the train station. Staff is friendly and helpful. Hotel lounge is gorgeous for a 3 stars hotel. Room Furniture are modern and of valuable quality. Bed and linen are new and wifi works great. For the price (88€) is just great.

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Fabio_F ! Thank you for your stay and your comment. Good to read about the wifi. We have newly been re-installed with the latest technology of server as well as with a Fiber provider and it seems to work pretty well and to be very reliable :) I hope to have the pleasure of welcoming you back again for... More 

Frankfurt, Germany
Top Contributor
58 reviews 58 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is just 3 minutes walking from the central station. It is also very close (short walking distance) to city centre, Petite France etc. Buffet breakfast (not much variety-the very basic) but decent Rooms are ok but dont expect anything fancy Very good wifi signal in the rooms

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Haraki_D ! Thank you for having taken the time to post a review after your week-end in Strasbourg. The location of your hotel is definitely a hit and I am glad that the Fiber Wifi gave you entire satisfacttion. Our buffet breakfast, was complimentary and we would be glad to improve it. You can get back to me with... More 

Santo antonio de lisboa
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have been in this hotel twice. The rooms are great, big enought for 2 persons, good bathroom and a very good breakfast. It is very well located, just a few meters from the train station and close to petit france and the cathedral. All The staff, especially Louis and Cindy, are very gentle and always there to help you... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Fernandagav ! Thank you very much for your contribution and good to read that the 2 stays you have spent with us were enjoyable. Thank you especially for mentionning the good job of Cindy, Louis and all the team. These compliments encourage us to go forward ! I hope to have the pleasure of greeting you during your next... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 1, 2015

The location to the train station and city center is great. The free breakfast is included and is a nice spread. Rooms are typical small size so needed two rooms for family of four. Staff were very friendly. There was really nothing that was a negative. I would have no problem pointing someone here for a stay.

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Good morning @Steve_S ! It's always a pleasure to know that we offered you a better experience than exepected. Althoug I am not sure of what you were expecting ;).... Anyway, you would be recommending our hotel to anyone and this is very important to us. It just means to my team and I, that the job we are doing... More 

Miami
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 13, 2015

In that I find most Best Western hotels in the U.S. to be somewhat cheezy, I was surprised and delighted at how nice my room was at this Best Western in Strassbourg, but what turned a good stay into a great stay was the friendly and helpful people who staff this hotel. I cannot say enough about how friendly and... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Hoosierz ! Reading your review on a Monday morning is the best way to start a week, thank you !!! I will definitely use it for my morning briefing. The satisfaction of our guests is what we are working for everyday. It's just good to read that we managed to make your stay excellent. I wish you a wonderful... More 

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