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BEST WESTERN Monopole Metropole

3.0 of 5 16 Rue Kuhn, 67000 Strasbourg, France
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BEST WESTERN Monopole Metropole
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BEST WESTERN Monopole Metropole
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602 reviews from our community

Traveler rating
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    81
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, North Carolina
Top Contributor
69 reviews 69 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This 1895 hotel - family run since 1919 - dovetails history with modern day comfort and conveniences. There are apparently two styles of rooms, “traditional Alsatian, and modern minimalistic”; mine was the latter. The bedroom was small but not cramped, and strikingly accessorized with contrasting black-and-red closet doors and a huge backlit wildlife photo above the headboard. The spotless, tiled... More

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @PhantomTourist! What a great review! Thank you so much for having taken the time to write all your impressions regarding to your recent stay in our property. It's good to read that the constant refurbishment made to improve our hotel are appreciated. Also it's important to me to read that our staff was efficient and kind. We are striving... More

Pontypridd, United Kingdom
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Now on the return journey to Calais, after 2 weeks touring, we chose the hotel for its location. Having only 1 full day in Strasbourg, we wanted to see what we could, without driving. We pre arranged parking ( on site but underground ) only to realise the slope down was unsuitable for our car, Aston Martin Vantage, however problem... More

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @WalesHolscrazy Thank you for having taken the time to share your opinion regarding your recent stay in our property. I am glad to read, that the location and the room you stayed in (comfort rooms are our smallest rooms) gave you satisfaction. Regarding the buffet breakfast, which is free of charge, it does offer a wide variety of products... More

York, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed recently in this property. based on other reviews we made up our mind for this hotel and wow, what a great surprise. So much choice in Strasbourg, it was our first time, so it is hard to decide. At first we felt a hotel near the train station may not be the right choice. Quite... More

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @John_C ! Thank you so much for your great review! It makes me feel really happy, as you just discribe what we try to offer to each and every guest. I hope to have the pleasure of welcoming you back for another stay in Strasbourg and don't hesitate to get back to me for any question or help I... More

London
Contributor
20 reviews 20 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Ok, the hotel has got its advantage it is very close to the train station...this is where all the good points end. On the day of our stay we came back rather later (around 11pm) to find out that both windows of our room were open and the room was super cold (we are in October, remember?), we tried to... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @NorthLondonerAbroad, First of all, I would like to apologize for the attitude of my receptionnist. The answer you were given is fully unappropriate and unacceptable. I am deeply sorry about that. So please be sure that it has been adressed and again, accept my sincere apologies. Does it deserve a “Terrible” rating ? I accept your comment and the... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed early Sept 2014 first time in Strasbourg, arriving by train from CDG Airport Paris. Hotel is ideally situated in rue Kuhn within 5 minutes walk from Strasbourg's central railway station (10 minute ride to Entzheim airport). Short walking distance to the Petite France tourist area, cathedral and several other main attractions. Room was very comfortable and breakfast was excellent.... More

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @OzMontyQ! Thank you so much for taking the time to write all this. I am particularly glad to read that you have appreciated the atmosphere of the lounges and breakfast room which are decorated with antiques and show the history of our nice Alsace. It's important to us to show the rich past of our region and to allow... More

Taipei
Top Contributor
51 reviews 51 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel in very strategic. It's about 10 minutes walk to everywhere. Our room was on the second floor , it's clean , quiet and the bathroom is really spacious. The breakfast was ok, nothing special.

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Carnybeachlover! Thank you for your survey ! Glad that the strategic location, calm, size and cleanliness of your room met your expectations. I would love to read more about what you mean by "special". Please don't hesitate to get back to me directly : veronique.siegel@bw-monopole.com. Your opinion is very important to me and knowing more about our guest's wills... More

Bruxelles
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located 10-15 minutes walk to the tourist area (Place Kleber, Place Gutenberg, the Cathedral of Notre-Dame towers over Strasbourg with its massive tower, etc). Our room was on the second floor, specious and clean. We had a problem with the bathroom door which was fixed second morning. It was strange to find second door after opening the... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @SanyBruxelles! Thank you very much for your survey and I am glad to read that you enjoyed the size and cleanliness of your room and the location of the hotel. Sorry for the small trouble with your bathroom door which was solved as soon as we have been aware of it. Regarding the double door of the room which... More

Farmington, CT
Top Contributor
113 reviews 113 reviews
65 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

We booked this hotel because of its proximity to the station. It was a 3-5 minute walk depending on your pace. This was a major positive. The hotel is located outside the "old city" in a quieter business/residential area. The walk to the tourist areas was no more than 10-15 minutes. We were on the second floor where the hallways... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Vego ! Thank you for having taken the time to share your opinion with the community of travellers of Tripadvisor. The works on the corridors are almost finished and I am glad that you liked the style. The room you were in (I don’t know which one, as your comment is anonymous) was definitely renewed, as they all are.... More

Burbage
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

We took pot luck on a hotel in Strasbourg on our way back to the uk from Italy and came across this Gem. Old world style but with modern feeling and rooms, very comfortable, clean, bright and excellent quality. No even restaurant so was directed to a local restaurant nearby, Le Tischgarden that sold wonderful Alsace food, freshly cooked and... More

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @DrandMrsRoper, What a wonderful review, thank you so much ! The entire team is doing its best everyday, to offer our guests an enjoyable time in Strasbourg and it's really a great pleasure for all of us to read comments such as yours, as we feel we are on a good way.... Our hotel is over 100 years old... More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 26, 2014

We stayed here for 2 nights, in a family room with 2 extra sofa beds. Room was a reasonable size for the length of stay. Location was good. Very close to the train station, and a short walk into the city. Breakfast was the usual continental fare and adequate. Overall good for a short city visit.

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Matthew C! Thank you for having taken the time to share your opinion regarding your recent stay in our property. I am delighted to read that you rate your stay as good and that you have appreciated our comfort and service. I hope to have the pleasure of greeting you for your next stay with us and stay at... More

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Additional Information about BEST WESTERN Monopole Metropole

Address: 16 Rue Kuhn, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Monopole Metropole 3*
Number of rooms: 81
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western

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