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All 131 Strasbourg hotels

BEST WESTERN Monopole Metropole

3.0 of 5 Hotel   |   16 Rue Kuhn, 67000 Strasbourg, France
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85%
Ranked #12 of 131 hotels in Strasbourg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Robert J Melbourne
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603 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Melbourne
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We used Strasbourg as a base to visit the beautiful Alsace region and for me to go to Mulhouse to visit the Auto Museum. Monopole Metropole is located just on the outer ring of the city centre making it easier for those driving to find a park, yet all within easy walking to the highlights of Strasbourg centre. We found... More

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Adelaide, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed a 3 night stay at this lovely hotel, in an executive room. The hotel is near the train station and a short stroll to the old town. There are numerous cheap eateries in a nearby street. Our room was large with a street view, very clean, comfortable bed, large bathroom. The ground floor has a bar/ lounge area, a... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Madam, dear Sir, thank you very much for having taken the time to recommend our hotel on Tripadvisor. We are delighted to read that you have enjoyed the location of our hotel, the size and equipment of your executive room. We hope to have the pleasure of welcoming you back again for a next stay in Strasbourg. Don't hesitate... More

Santiago
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A few blocks from the train station and a couple of blocks of the old city, it is the perfect location. Beautiful room in the first floor, very large. Inside the room you feel at an old castle, with all the modern facilities. Breakfast served at the ground floor is very good. Very nice personell and for 13 Euros, they... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Sir, thank you very much for recommending our hotel. I am glad that you have enjoyed your room and our service. It was a pleasure to lend you the wheelchair, to make your wife's visit of Strasbourg more comfortable. I hope to have the pleasure of welcoming you back for a next stay in Strasbourg and stay personnaly at... More

Hertford UK
Top Contributor
57 reviews 57 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were given a few hotel suggestions by our travel company “Railbookers” and chose a medium price range and 3 star and we were not disappointed. The location is great as we were able to walk (even with luggage) the very short distance from the TGV station and also it is situated on the edge of the old town named... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Madam, thank you for having taken the time to share your opinion regarding your experience in our hotel. I am glad to read that you and your party had a good time and that you have enjoyed the service and location of our hotel. I would be delighted to welcome you again and stay at your entire disposal. with... More

Toronto, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We truly enjoy our 7 days stay in the city of Strasbourg and at Best Western Monopole Metropole. We had a modern, minimalist-style room (huge thumb-up) located on a quiet corner. It has hard wood flooring (another huge thumb-up), tea/coffee facility and was big enough to provide breathing space. The mattress provided good back support and the pillows are just... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Madam, thank you very much for your nice survey and description of your stay in our property. Your opinion is important to us and we value your feedback! There will be probably some changes for your next stay in Strasbourg, as there always is... We are always renewing and trying to improve our hotel. The hotel is one of... More

Melbourne, Australia
Top Contributor
59 reviews 59 reviews
49 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay: 2 nights in June 2014. Staff: English-speaking. Very friendly. Room: Double-of-two-singles bed, on 4th floor. Very quiet for sleep quality. Curtains block out the light very well. Small desk with ample power-points and chair. Pleasing, modern feel. Bathroom: Plenty of room, but bath/shower combo (quite a deep bath to step in & out of). Separate toilet. Amenities: Air-conditioning with... More

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Sir, thank you very much for having taken the time to fill in a survey regading your recent stay in our property. I am glad to read that you have spent a good time and enjoyed our amenities, service and location. I hope to have the pleasure of welcoming you back for a next stay in Strasbourg and stay... More

Telford, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived around 14.30 after a 4 hour car journey. The sat nav had a nervous breakdown followed shortly after by my wife after hearing unrepeatable language flowing out of my mouth like the Niagara Falls. (One way streets with roadwork’s) All we wanted to do was crash out and rest, but as we hadn’t had food since 7 that... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us... More

Atlanta, Georgia
Top Contributor
252 reviews 252 reviews
71 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For a 3 star hotel, this is a very good choice. We needed a hotel near the train station, so I chose this hotel based on reviews. The staff is outstanding...very friendly, helpful, multi-lingual. The room we had was one of the deluxe, I believe. Nice size by European standards, clean and we had a nice view from our window.... More

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Madam, Your opinion is important to us and I would like to thank you for your stay and survey regarding your recent stay in our hotel. We are delighted to read that you enjoyed the location, your room and our service. We hope to have the pleasure of welcoming you back again for a next stay in Strasbourg and... More

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 17, 2014

Clean, decently comfortable and ... conveniently located. That's about all this BW can score. Realized a little late that we did not get the type of room we actually booked and paid. Of course the staff did not admit to it when asked about it but oh well, win some lose some. The elevator is tiny, have to hold your... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Madam, dear Sir, Thank you for your recent feedback on Tripadvisor. Your opinion is very important to us as we all aim to provide always a better customer care. We feel very sorry that the experience we were trying to deliver was not the best you expect, however I would like to clarify some points. The room as you... More

LONDON
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 4, 2014

This hotel was very well equipped, and the staff were very helpful. I would highly recommend, we were a couple with a small child. There is a small private underground carpark, available at 13 euro per night, which is worth booking. The staff were very kind to us and although we had to checkout at 1am, were happy to accomodate.

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear Sir, thank you very much for your survey. Your opinion is important to us and we value your feedback. The entire team is doing its best everyday to make our guest's stay enjoyable and they will appreciate your comments, as I do ! We are looking forward to welcoming you back for a next stay in Strasbourg and we... More

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Additional Information about BEST WESTERN Monopole Metropole

Address: 16 Rue Kuhn, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Monopole Metropole 3*
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western

201 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style
#3 Business Hotel in Strasbourg #5 Romantic Hotel in Strasbourg #8 Family Hotel in Strasbourg
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel Monopole Métropole, close to the TGV train station and the old town La Petite France, is one of the most historical of Strasbourg. Discover the charms of the lounges with antiques and paintings of famous Alsatian artists and visit the collections featured in the “little museum” at the lobby. The rooms, traditionally furbished or contemporary styled are all non smoking and air conditioned. ... more   less 
Number of rooms
81

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