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All 130 Strasbourg hotels

BEST WESTERN Monopole Metropole

3.0 of 5 Hotel   |   16 Rue Kuhn, 67000 Strasbourg, France
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Ranked #10 of 130 Hotels in Strasbourg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
VEGO Farmington, CT
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588 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farmington, CT
Top Contributor
113 reviews 113 reviews
65 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel because of its proximity to the station. It was a 3-5 minute walk depending on your pace. This was a major positive. The hotel is located outside the "old city" in a quieter business/residential area. The walk to the tourist areas was no more than 10-15 minutes. We were on the second floor where the hallways... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Vego ! Thank you for having taken the time to share your opinion with the community of travellers of Tripadvisor. The works on the corridors are almost finished and I am glad that you liked the style. The room you were in (I don’t know which one, as your comment is anonymous) was definitely renewed, as they all are.... More

Burbage
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took pot luck on a hotel in Strasbourg on our way back to the uk from Italy and came across this Gem. Old world style but with modern feeling and rooms, very comfortable, clean, bright and excellent quality. No even restaurant so was directed to a local restaurant nearby, Le Tischgarden that sold wonderful Alsace food, freshly cooked and... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @DrandMrsRoper, What a wonderful review, thank you so much ! The entire team is doing its best everyday, to offer our guests an enjoyable time in Strasbourg and it's really a great pleasure for all of us to read comments such as yours, as we feel we are on a good way.... Our hotel is over 100 years old... More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights, in a family room with 2 extra sofa beds. Room was a reasonable size for the length of stay. Location was good. Very close to the train station, and a short walk into the city. Breakfast was the usual continental fare and adequate. Overall good for a short city visit.

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Matthew C! Thank you for having taken the time to share your opinion regarding your recent stay in our property. I am delighted to read that you rate your stay as good and that you have appreciated our comfort and service. I hope to have the pleasure of greeting you for your next stay with us and stay at... More

Bulle, Switzerland
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Situated near the station, just outside very the centre of town but within easy walking distance of both the cathedral and Petite France. Rooms have been renovated, are pleasant, comfortable and clean. The bed was excellent and the water cooker with tea bags and instant coffee was most appreciated. Breakfast buffet is complementary and was correct, except for the scrambled... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Etienne H! Thank you very much for your nice review, which I forward immediately to the team. They are doing a great job everyday and will appreciate to read your satisfaction. You're right, we do encounter troubles with the speed of our wifi. It does work, but is way too slow, although we have already put a second line... More

Kavala, Greece
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We spent four nights at this hotel during August 2014 . Everything was very good . Nice room decoration , helpfull staff , excellent position , quiet area , easy to find with or without GPS , satisfactory breakfast in a very nice breakfast room . You can reserve a car parking spot at the hotel's private parking by phone... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Yiannis_Relax ! Thanks a lot for your great survey! Nice to read that you enjoyed the decoration, atmosphere, complimentary breakfast and underground parking. You're right, the entrance of the parking seems smaller than it really is and SUV as well as large cars fit in.... As mentionned, François and Anthony are also here to help our guests or to... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Polite, efficient and welcoming staff on reception. Room small but adequate for a 2 night stay. Unusual large illuminated image of a stork behind the bed / quite scary!! Breakfast was sufficient but not inspiring. Would have liked to have seen a wider choice of breads. Parking is available at a cost but not convenient as you have to be... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Rhonaleed, thank you for your survey and I will forward your comment to the reception staff with great pleasure. I am sorry to read that you did not appreciate the decoration of the room. Some previous guests, staying in the same room than you, posted reviews and photos of the mentionned storck on Tripadvisor and they did enjoy the... More

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We recently returned after several years and were disappointed. On our previous stay we had a modern well appointed room but this time ours was dark, dingy, and in need of restoration as was the dark dingy corridor where paint was peeling and knocked about. Plus: The location is good being a few minutes from the train station and also... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Winwander, thank you for your recent stay and survey. As far as I understand your comment, you were staying on the first floor. This corridor is currently being refurbished, and the paper wall is not peeling but was taken away.. We are just waiting for the wooden wall to be installed, which should be done in the coming days.... More

Yorkshire
Top Contributor
91 reviews 91 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 14, 2014

This really is a gem of a hotel, modern bedrooms but with a real Alsace feel to the rest of the hotel. Friendly helpful staff, a plentiful breakfast, perfect location for exploring all the sights, and only five minutes from the train station. Would recommend this hotel to all, thanks for a wonderful stay!

Was this review helpful? Yes 2
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @cherie0 ! Thank you so much for this great review! It's a pleasure to read that you have enjoyed the alsatian atmosphere of our hotel, as well as the rooms and service. Your opinion is important to us and we value your feedback. Thanks again for your confidence and don't hesitate to contact me for any question or further... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

This hotel has beautiful antiques, modern rooms, responsive staff and a generous breakfast served in a beautiful old Alsatian dining room. The manager and staff could not have been warmer with us: we arrived with one of our party on crutches and they helped us find a wheelchair and made every accomodation to make our stay enjoyable. Highly recommended, and... More

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @ARP1494, Thank you so much for your very positive review. I hope that you had a safe journey back and that your wife's foot is doing better... You will need to come back to Strasbourg to visit it in good conditions, once she will have recovered :). Don't hesitate to get back to me for any help I could... More

Sheffield, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 12, 2014

Arrived during a re-fit of the hotel but this didn't detract from a great stay. We benefitted from a newly re-fitted room which had been completed to a very high standard, likewise the reception area and foyer were equally impressive. The staff were very helpful and friendly with tips on what to see and where to eat, they also parked... More

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Robert G! The entire team and I would like to thank you for your very positive review. They are all very involved to make our guest's stays enjoyable and appreciate that you have noticed it ! We are currently refurbishing the corridors and stairways, and try to avoid disturbances, as possible.... There is always something to improve to maintain... More

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Additional Information about BEST WESTERN Monopole Metropole

Address: 16 Rue Kuhn, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Monopole Metropole 3*
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western

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