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BEST WESTERN Monopole Metropole

3.0 of 5 16 Rue Kuhn, 67000 Strasbourg, France
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BEST WESTERN Monopole Metropole
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BEST WESTERN Monopole Metropole
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626 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Heidelberg, Germany
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the Best Western Hotel Monopole Metropole near the main train station (Gare Strasbourg). The Best Western Hotel Monopole Metropole appears to be newly remodeled and the rooms are tastefully decorated, very clean and large (compared to most Strasbourg hotels). We had plenty of room to store our suitcases in the corner and walk around without... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @travelmeetsfood ! I would like to thank you for your nice review. It's good to read that you enjoyed your stay in our property. We own and run on of the most historical hotel of Strasbourg (over 100 years....) and we constantly try to improve it with regular investments and refurbishings, so we are very interetested in our guests... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good value. Breakfast is buffet style - basic but good enough! Good location to the train station. Room had a separate toilet and bathroom, which meant walking between the two to wash your hands! Its not glamorous but is a good and honest place to stay (especially for the price).

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @RitchieDaniel ! It was a pleasure to have you as guest in our property recently and I would like to thank you for the review you have posted. Your opinion is important to us and we value your feedback. Some rooms have separate toilets and bathroom which is frequenty much appreciated. But you're right, we could not instal a... More 

Bexhill-on-Sea, United Kingdom
Top Contributor
123 reviews 123 reviews
24 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We enjoyed staying at this hotel very much, and wish I could give it 4.5 stars. The service was professional and very friendly, and the room we had was attractively furnished and decorated in a modern style, but with warm colours. We especially liked having two front doors to the room, ensuring that we weren't disturbed at all by people... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Bexhillian ! Thank you very much for such a good review. It's good to read that our hotel met your expectations and, you're definitely right, Strasbourg deserves more tourists ! Our city is an amazing place! Our Cathedral (which celebrates its 1000 year in 2014), our old medieval town, the Kayser district (built at the turn of the 20th... More 

Nantes, France
Top Contributor
51 reviews 51 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 24, 2014

What a great place to stay at. Fantastic breakfast selection and bedrooms are nicely appointed. I have been to Strasbourg many times over the years and loved this place, so conveniently located. We walked litterally everywhere in the city from the hotel and used their free bicyles also, nice thing to have. Lots of bike trails in the city. Could... More 

Was this review helpful? Yes 2
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @IfuWeni ! What a great review, thank you so much. It's a real pleasure to see that you have enjoyed staying with us. You should definitely come back over Christmas, which is a really nice period in Alsace :). I have well noted your comment regarding the courtyard (garden). You are totally right and we have already planned to... More 

Chapel Hill, North Carolina
Top Contributor
78 reviews 78 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 18, 2014

This 1895 hotel - family run since 1919 - dovetails history with modern day comfort and conveniences. There are apparently two styles of rooms, “traditional Alsatian, and modern minimalistic”; mine was the latter. The bedroom was small but not cramped, and strikingly accessorized with contrasting black-and-red closet doors and a huge backlit wildlife photo above the headboard. The spotless, tiled... More 

Was this review helpful? Yes 6
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @PhantomTourist! What a great review! Thank you so much for having taken the time to write all your impressions regarding to your recent stay in our property. It's good to read that the constant refurbishment made to improve our hotel are appreciated. Also it's important to me to read that our staff was efficient and kind. We are striving... More 

Pontypridd, United Kingdom
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 13, 2014 via mobile

Now on the return journey to Calais, after 2 weeks touring, we chose the hotel for its location. Having only 1 full day in Strasbourg, we wanted to see what we could, without driving. We pre arranged parking ( on site but underground ) only to realise the slope down was unsuitable for our car, Aston Martin Vantage, however problem... More 

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VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @WalesHolscrazy Thank you for having taken the time to share your opinion regarding your recent stay in our property. I am glad to read, that the location and the room you stayed in (comfort rooms are our smallest rooms) gave you satisfaction. Regarding the buffet breakfast, which is free of charge, it does offer a wide variety of products... More 

York, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2014

My wife and I stayed recently in this property. based on other reviews we made up our mind for this hotel and wow, what a great surprise. So much choice in Strasbourg, it was our first time, so it is hard to decide. At first we felt a hotel near the train station may not be the right choice. Quite... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @John_C ! Thank you so much for your great review! It makes me feel really happy, as you just discribe what we try to offer to each and every guest. I hope to have the pleasure of welcoming you back for another stay in Strasbourg and don't hesitate to get back to me for any question or help I... More 

London
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 11, 2014

Ok, the hotel has got its advantage it is very close to the train station...this is where all the good points end. On the day of our stay we came back rather later (around 11pm) to find out that both windows of our room were open and the room was super cold (we are in October, remember?), we tried to... More 

Was this review helpful? Yes
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @NorthLondonerAbroad, First of all, I would like to apologize for the attitude of my receptionnist. The answer you were given is fully unappropriate and unacceptable. I am deeply sorry about that. So please be sure that it has been adressed and again, accept my sincere apologies. Does it deserve a “Terrible” rating ? I accept your comment and the... More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

Stayed early Sept 2014 first time in Strasbourg, arriving by train from CDG Airport Paris. Hotel is ideally situated in rue Kuhn within 5 minutes walk from Strasbourg's central railway station (10 minute ride to Entzheim airport). Short walking distance to the Petite France tourist area, cathedral and several other main attractions. Room was very comfortable and breakfast was excellent.... More 

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @OzMontyQ! Thank you so much for taking the time to write all this. I am particularly glad to read that you have appreciated the atmosphere of the lounges and breakfast room which are decorated with antiques and show the history of our nice Alsace. It's important to us to show the rich past of our region and to allow... More 

Taipei
Top Contributor
51 reviews 51 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 30, 2014

The location of this hotel in very strategic. It's about 10 minutes walk to everywhere. Our room was on the second floor , it's clean , quiet and the bathroom is really spacious. The breakfast was ok, nothing special.

Was this review helpful? Yes 1
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Carnybeachlover! Thank you for your survey ! Glad that the strategic location, calm, size and cleanliness of your room met your expectations. I would love to read more about what you mean by "special". Please don't hesitate to get back to me directly : veronique.siegel@bw-monopole.com. Your opinion is very important to me and knowing more about our guest's wills... More 

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Additional Information about BEST WESTERN Monopole Metropole

Address: 16 Rue Kuhn, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Monopole Metropole 3*
Number of rooms: 81
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#1 Green Hotel in Strasbourg
#3 Business Hotel in Strasbourg
#5 Romantic Hotel in Strasbourg
#8 Family Hotel in Strasbourg

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