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Sofitel Strasbourg Grande Ile

5.0 of 5 4 place St Pierre le Jeune, 67000 Strasbourg, France
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Certificate of Excellence 2014
Sofitel Strasbourg Grande Ile
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Sofitel Strasbourg Grande Ile
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953 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is well located, walking to Xmas markets are at ease, staff is very friendly and helpful, especially Gregory at the concierge. I have lost my wallet on the way to the hotel, and even though the chance of finding the wallet is very slim, but Gregory tried very hard contacting several places and even followed up for me... More 

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Frankfurt/Main
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'd never stayed Sofitel before but I recognized this Sofitel in Strasbourg was really lovely. Parking : be careful ! This hotel does not have enough parking lots for visitors. You should ask the hotel before you could get one. In front of the hotel there are some public park lots and some strange guys guide drivers to park and... More 

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London, United Kingdom
Top Contributor
139 reviews 139 reviews
98 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel, conveniently located close to the centre of town. Easy walking distance to the Christmas market and Restaurants. The reception team are very efficient and extremely helpful. The room although on the small size is very clean. The bed is very comfortable. The bathroom is very clean although the shower in the bath tub is a bit tight... More 

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Merles, France
Top Contributor
92 reviews 92 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfectly situated with all the attractions of Grand Ile within easy walking distance, this hotel is extremely well presented. Furniture, fixtures and fittings are of the highest quality, the beds being quite exceptional. The rooms are immaculate, nicely furnished and very well sound-proofed. The Hermes toiletries are generous. The lobby is spacious, well-furnished and a pleasure to sit in: the... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our services as well as the location and that you much appreciated our beautiful city of Strasbourg. However, I duly noted your comment about the quality of our breackfast and the size of ou... More 

Basingstoke
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very nice indeed, very good staff, service was great as always, nice bar area and breakfast was superb. The room was very nice and well equipped with all the features you would expect from a hotel with this rating. So it's great until you get into bed. The bed in my room was old and very poor... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service especially the breakfast and the attitude of ou ambassadors However, I duly noted your comments about the comfort of the Bed, and I have immediately forwarded it to our General Housekeeper, who... More 

Rio de Janeiro, RJ
Top Contributor
70 reviews 70 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were lucky enough to spend 5 days in this paradise.When you say Sofitel you have always the best.When we arrived there,we had been stolen in Barcelona.The manager,mr. Jean Baptiste was actually "infatigable".We had lost all our vouchers and he did the impossible to help us.Besides,the whole staff with a special mention to mr. Jérémy,the maître of the restaurant,they were... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. Your feedback is extremely valuable to us in our constant efforts to improve the quality of service... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Centrally located. Fabulous service as we arrived on the first day of the christmas market, so very busy. Luggage taken to reception, car parked. Room compact but very clean, bathroom great. Bed fabulous with comfy pillows and sinkable duvet - bliss. Negative 2 Irish type coffee €45. Recommendation for supper was average (flo) Otherwise wonderful with great location.

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us and hope that we will have the pleasure to welcome you again soon. Kind regards, More 

Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

From time I checked in, I have never used my car to around. Don't need it! Every thing is a walking distance, thanks to the location. Only negative observation is the size of the room, really small in size.

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us I noticed your comment regading the size of the rooms and forwarded it to our General Housekeeper. I hope that we will have the pleasure to welcome... More 

Denver, Colorado
2 reviews
3 of 5 stars Reviewed November 3, 2014

We were looking forward to staying at the Sofitel since we'd stayed at other Sofitels and highly recommend the chain. This particular Sofitel has a very poor front desk staff (including the manager). The front desk staff were harried, disorganized and made us feel very unwelcome. Upon our checkout, a young man at the front desk embarrassed us in front... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I would like to thank you for choosing to stay with us, and I am pleased that you had an overall nice experience. However, I duly noted your comment regarding the attitude of the front desk Ambassadors, and I have immediately forwarded it to our fronty desk Manager, who apologizes about this situation. Please rest assured that she... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2014

We arrived via train from Switzerland so we got right on the taxi line and found it the fastest, most convenient way to the hotel. It was 12 Euros (rounded up a bit with tip), which I thought was fine. We arrived at the hotel (early) and a room was ready for us right away. That was great. We stayed... More 

Was this review helpful? Yes
Laetitia A, Responsable relations clients at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, You took the time to share your feelings about your stay and thank you for this beautiful comment ! I am delighted to hear that you had a nice time with us and hope that we will have the pleasure to welcome you again soon. Kind regards, More 

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Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 place St Pierre le Jeune, 67000 Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#7 Luxury Hotel in Strasbourg
#15 Romantic Hotel in Strasbourg

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