We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Strasbourg Grande Ile

Certificate of Excellence
Hotel website
Hotel deals
4 place St Pierre le Jeune, 67000 Strasbourg, France
Special Offer
Magnifique breakfast
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sofitel Strasbourg Grande Ile
Professional photosView all
Browse nearby
Sofitel Strasbourg Grande Ile
Add Photo Write a Review

1,223 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    581
    429
    153
    45
    15
See reviews for
241
590
69
193
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1223)
  • Mar-May only
    (301)
  • Jun-Aug only
    (344)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (327)
All months
London, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

The location was very good and very friendly staff. However, the room was noisy, beneath us was the garbage dump. The air conditioning was very little and in our suite was only in the sitting area and not the bed. We couldn't open our windows either because of the smell of smoke from smokers beneath us. Otherwise staff were very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. However, I duly noted your comment about the air conditionning and I will share your review with... More 

Lincolnshire, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I have just returned from this hotel. We stayed for 1 night and it is very well located. Staff were very polite and courteous, and can speak French, English and German. Breakfast was nice however not a lot of options for vegetarians or halal customers, however we had croissants and fruit and cereal was also available. Rooms... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us in Sofitel Strasbourg Grande Ile, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us and and I will immediatly share your comment with our Ambassadors. I understand your review concerning the size of our first room... More 

Mexico City
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is very well located just minutes away walking of almost everything. Even it seems not to be new it has been very well manteined. Parking is 29 euros per night, wich I thing is very expensive. We were a family of 4 and reserved a junior suite very spacious and confortable, good ammenities and very nice personal. Delicious... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I would like to thank you for choosing to stay with us, and I am pleased that you had an overall nice experience. We are glad to read that you appreciate our interior terrace, Le 7, where you can enjoy of a beautiful moment surrounded by vineyards. We hope to have the pleasure to welcome you back, Kind... More 

switzerland
1 review
3 of 5 stars Reviewed 1 week ago

overrated hotel, 4 stars would be a stretch. The rooms are very small, even the junior suites at barely 30 squaremeters and cluttered with big TV and lamps. There are only 4 full suites available. Although the hotel was fully booked in August, the restaurants were closed due to staff vacation.!! Only limited food available was at bar so constantly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your feedback, which is essential to us. We sincerely apologize for the inconvenience experienced when you wished to have dinner at our restaurant Goh. Indeed, the restaurant is closed during 2 weeks per year. For that, our bar Le Link and our terrasse Le 7 welcome you to offer you lunch or dinner. I understand... More 

Sharjah, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

It was a wonderful stay at this property. Friendly staff and good management. In room dining menu should have a wider selection. The air conditioning system in the suite is only in the living room and not in the room. There should be a solution for this especially in the summer.

Review collected in partnership with this hotel

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your very positive and beautiful comment, which I have shared with all our Ambassadors. It is a pleasure to know that your stay with us was enjoyable and we hope that we will have the occasion to welcome you back soon. Yours sincerely, Laetitia Arnold, Guest Experience Manager More 

kuwait
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located in the old city , everything is within short walk distance. The cafe outside is very nice. Staff are very polite,helpful and welcoming. I had the imperial suite for me and my family, the terrace is a real breathtaking . Rooms are of a good size, living room is huge. Bathrooms were clean and bright with upscale... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for taking the time to write a review. All our Ambassadors express you all their thanks and are glad to read comments like yours. I am pleased that you enjoyed your stay at Sofitel Strasbourg Grande Ile and look forward to seeing you again in the near future. Kind regards, Laetitia Arnold, Guest Experience Manager More 

Adelaide, Australia
Level Contributor
344 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has the "look" of a business hotel, yet is ideal for the tourist as it is located just metres away from the main square and is in the middle of the World Heritage Listed central Strasbourg area. The rooms are well maintained, and are air-conditioned, just as well as the temperature hit 39 degrees C (over the 100F)... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Glad you had a good time at Sofitel Strasbourg Grande Ile in the capital of Alsace ! Thank you for your comments and compliments. Hope to see you again. Kind regards Laetitia Arnold, Guest Experience Manager More 

East Lansing, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay. My husband said "This room is sexy" and he was right. We enjoyed the bar Le Link also -- every night. Yes, the breakfast is not cheap, but I would have to call this the absolute best breakfast buffet we have ever had in Europe. We are still talking about the rich, creamy scrambled eggs.... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. It is a pleasure to see that you appreciated a lot our breakfast and I did not... More 

Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is wonderful and has a great location as well the service is executive and the room facilities is great ,, moreover the services provided and the luxurious decoration meets both our needs and wants.

Review collected in partnership with this hotel

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your very positive comment, which I have shared with all our Ambassadors. It is a pleasure to know that your stay with us was enjoyable and we hope that we will have the occasion to welcome you back soon. Yours sincerely, Laetitia Arnold, Guest experience manager More 

Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I realy A very good hotel within a few minutes walk to the very heart of Strasbourg, in a quiet location. The staff were all very friendly especially concierge Mathieu who couldn't do enough for us with local knowledge and help.

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. It is also a real pleasure to receive your compliments relating to Mathieu, our Chef Concierge. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

327 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (271)
Viewed
Hotel & grounds (40)
Viewed
Room/suite (86)
Viewed
Bathroom (37)
Viewed
Dining (30)
Viewed
View from room (11)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (13)
Viewed
Dining (8)
Viewed
Other (30)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Strasbourg hotels
Petite France Centre
Regent Petite France & Spa
Regent Petite France & Spa
#6 of 128 in Strasbourg
4.5 of 5 stars 627 reviews
Hotel D
#3 of 128 in Strasbourg
4.5 of 5 stars 284 reviews
Show Prices
Show Prices
Show Prices
Villa Novarina
#2 of 128 in Strasbourg
4.5 of 5 stars 353 reviews
Petite France Nord Est
Hotel Le Bouclier d'Or
Hotel Le Bouclier d'Or
#4 of 128 in Strasbourg
4.5 of 5 stars 224 reviews
BEST WESTERN Monopole Metropole
#11 of 128 in Strasbourg
4.0 of 5 stars 748 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay