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Sofitel Strasbourg Grande Ile

5.0 of 5 4 place St Pierre le Jeune, 67000 Strasbourg, France
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Certificate of Excellence 2014
Sofitel Strasbourg Grande Ile
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Sofitel Strasbourg Grande Ile
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924 reviews from our community

Traveler rating
    428
    339
    113
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

From time I checked in, I have never used my car to around. Don't need it! Every thing is a walking distance, thanks to the location. Only negative observation is the size of the room, really small in size.

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us I noticed your comment regading the size of the rooms and forwarded it to our General Housekeeper. I hope that we will have the pleasure to welcome... More

Denver, Colorado
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We were looking forward to staying at the Sofitel since we'd stayed at other Sofitels and highly recommend the chain. This particular Sofitel has a very poor front desk staff (including the manager). The front desk staff were harried, disorganized and made us feel very unwelcome. Upon our checkout, a young man at the front desk embarrassed us in front... More

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I would like to thank you for choosing to stay with us, and I am pleased that you had an overall nice experience. However, I duly noted your comment regarding the attitude of the front desk Ambassadors, and I have immediately forwarded it to our fronty desk Manager, who apologizes about this situation. Please rest assured that she... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived via train from Switzerland so we got right on the taxi line and found it the fastest, most convenient way to the hotel. It was 12 Euros (rounded up a bit with tip), which I thought was fine. We arrived at the hotel (early) and a room was ready for us right away. That was great. We stayed... More

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Laetitia A, Responsable relations clients at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, You took the time to share your feelings about your stay and thank you for this beautiful comment ! I am delighted to hear that you had a nice time with us and hope that we will have the pleasure to welcome you again soon. Kind regards, More

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 17, 2014

My wife and I stayed here Sept 16th - 18th on our European BMW trip. Upon arrival the front of the hotel was so congested with taxies that we could not find anywhere to park for valet. I had to go to the front desk for assistance for parking and to get our luggage. They did give us a room... More

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your feedback, which is essential to us. I am sorry to read that you experienced inconveniences both with you car and at breakfast time and have reported them to our Front Office and Food and Beverage Managers . We hope to have the occasion to offer you an even greater stay and wish you all... More

Hythe, United Kingdom
Top Contributor
62 reviews 62 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 14, 2014

Such lovely comfortable beds to sink into after a hard days travelling. Never disappoints. We have stayed here a few times and the rooms are always comfortable, spotless and stylish. The hotel parks your car (hurray) and it is so central that it only takes a few minutes walking to the centre - ideal location. The breakfasts are excellent too... More

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for choosing to stay with us in the capital of Alsace. We are delighted to see that your stay was enjoyable and thank you for your positive review. We hope to have the pleasure to welcome you back soon, Kind regards, More

Lafayette, California
Top Contributor
119 reviews 119 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed October 9, 2014

My wife and I stayed for 4 nights and fell in love with the city. The beautiful river, exceptional architecture and warm, inviting vibe completely captivated us. And the Sofitel is the perfect place to stay while enjoying the city. The hotel has a convenient location 2 blocks from the river in the center of the city. There is a... More

Was this review helpful? Yes 1
Laetitia A, Responsable relations clients at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. We hope to have the pleasure to welcome you back soon, Kind regards, More

Genève, Suisse
Top Contributor
57 reviews 57 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 8, 2014

Sofitel is the flagship brand of the Accor group claiming to offer luxury services. And in Strasbourg they clearly succeed! Conveniently located, it makes a perfect base to stroll in the many pedestrian streets of the city centre. Although rooms are fairly small, they are decorated and furnished tastefully and offer a very comfortable experience. Would be perfect if wifi... More

Was this review helpful? Yes 3
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I would like to thank you for choosing to stay with us, and I am pleased that you had an overall nice experience. However, I duly noted your comment and I have immediately forwarded it to our Ambassadors. We hope to have the pleasure to welcome you back, Kind regards, More

Finland
Top Contributor
121 reviews 121 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 5, 2014

When we saw the hotel building for the first time we were somewhat amazed - the building is really ugly. Maybe the ugliest hotel ever seen. The first thought was that this cannot be a Sofitel... Location is very good. And they have a good garage. When we arrived in the lobby our impression was much better. The lobby was... More

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Laetitia A, Responsable relations clients at Sofitel Strasbourg Grande Ile, responded to this review

Dears TravelManiaxxx, Thank you for your feedback. It is extremely valuable to us in our constant efforts to improve the quality of service that we offer our guests. I was very pleased that overall you enjoyed your stay, the availability of the staff and the breakfast, and I hope that we will have the opportunity to welcome you back to... More

Tiberias, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 4, 2014

The hotel is located in the center of the city. The area is quiet and the rooms are high standard as expected of a 5 stars hotel. The staff at the reception is professional. If you are visiting this beautiful city and you are looking for a place to stay , choose the Sofitel. Breakfasts are excellent.

Was this review helpful? Yes 1
Laetitia A, Responsable relations clients at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for choosing to stay with us in the capital of Alsace. We are delighted to see that your stay was enjoyable and thank you for your positive review. We hope to have the pleasure to welcome you back soon, Kind regards, More

Almaty, Kazakhstan
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2014

UPSIDES: right downtown and walking distance to almost everything in the old town; very clean and well maintained; room was a well-sized studio with everything working and feeling very fresh (especially the bathroom); great selection of complimentary tea & coffee in the room; decent breakfast; excellent and very obliging staff; perfectly in keeping with the pleasant ambiance of Strasbourg itself;... More

Was this review helpful? Yes 1
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us and hope that we will have the pleasure to welcome you again soon. Kind regards, More

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Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 place St Pierre le Jeune, 67000 Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg

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