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All 130 Strasbourg hotels

Sofitel Strasbourg Grande Ile

5.0 of 5 Hotel   |   4 place St Pierre le Jeune, 67000 Strasbourg, France
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83%
Ranked #9 of 130 hotels in Strasbourg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
commissairebourrel Geneva, Switzerland
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864 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Geneva, Switzerland
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very welcomed and the hotel is of high class. But our room's neighbors, who were people from the Gulf, made a lot of noise during all the night, getting in and out, shouting, opening and closing the doors of their many rooms, etc. The night porter was perfect. He tried to restore clam and succeeded two or three... More

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Laetitia A, Responsable relations clients at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you very much for sharing your feelings about your stay at Sofitel Strasbourg Grande Ile. I would like to thank you for your kindness and your understanding concerning your bad experience with other guests. I'm honestly sorry that you had this experience in our hotel and like you said, our amabssadors are always trying to make you... More

Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a last minute two night break in Strasbourg. I didn't read the previous reviews until I'd booked and so was a little apprehensive. We found the hotel to be great. The friendly service was fantastic. All staff were efficient and made us feel important to them. They helped us to find places of interest which we may have... More

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Peter S, I would like to sincerely thank you for this comment! Our ambassadors are always happy to make you feel welcome and ensure that your stay is a wonderful moment. That's why I'm really pleased that you found the service friendly and that you liked your room. Our location in the heart of the city is very practical... More

Bristol, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a lovely setting opposite the Old Church and a 5 minute walk from the shops, the location could not have been better. The rooms were great, clean tidy, functional with the most luxurious bed, that offers a nights sleep you wont forget. The staff were pleasant, attentive and efficient, the cocktails were lovely, the breakfast was good, in general... More

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Rachel B, Thanks a lot for your nice comment about our hotel! I'm thrilled to read that you enjoyed every part of you stay by us and especially our confortable beds that you won't forget! We would love to welcome you back at Sofitel soon! See you in Strasbourg! Kind regards More

1 review
1 of 5 stars Reviewed 2 weeks ago

first time for me to feel bad treatment in the sofitel,from morning tell we came back at 3 thy don't clean the room for 2 days 8th of aug and 9th and many thinks i can say no water for all the days,the room all the time it's not clean,the duty manger was not that nice when we complain,the fist... More

Review collected in partnership with Sofitel.com

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Heidelberg, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I spent two nights here over the weekend and we had a very enjoyable experience. It was my wife's birthday this week and I let the staff know ahead of time in an attempt to secure a decent room and get good service. Everyone at the hotel was extremely accommodating and they even left a small gift... More

Was this review helpful? Yes 1
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear doctorpaul n, Thank you very much for your nice comment about our hotel. I'm really pleased that overall you enjoyed your stay by us and especially the attentions we showed to your wife for her birthday and that you are considering to come back to our hotel. Thank you for recommanding Sofitel Strasbourg Grande Ile and I hope to... More

Stuttgart, Germany
Top Contributor
95 reviews 95 reviews
93 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is very convenient if you are driving. It is very close to the highway, and it is easy to walk into the city center for dining and sightseeing. Parking is underground and there seemed to be a lot of it. The hotel is very modern looking, the air conditioning worked nicely. The elevators were prompt, even if a... More

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for giving us such a complete feedback about your stay at Sofitel Strasbourg Grande Ile. It's a pleasure to read that you enjoyed every little part of your room and the sightseeing around Strasbourg. I was alerted by your comment about the breakfast which wasn't adequate for your group. I already transfered it to... More

Lyon, France
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived and stayed one night. No pre booking. The guy in the reception was very nice and helpful. He gave us information that really enhanced our stay.The breakfast is wonderful. Lots of fresh fruit and berries, and also the standard things like bacon and scrambled eggs. Very fresh! We also got great help from the concierge. He recommended a... More

Was this review helpful? Yes 1
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you so much for your nice comment about us! I am delighted to hear that you had a nice time with us and hope that we will have the pleasure to welcome you again soon to enjoy one more time our breakfast and our confortable rooms. Kind regards, More

Jerusalem, Israel
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked through booking.com and got the tiniest rooms (oncly slightly larger than the bed) though bathroom was spacious. Breakfast outragesouly expensive (25 Euro pp). Fitness room has no curtains so blinding sun in your eyes if you excercise in the morning. We stayed one night at the Mercure Hotel on Rue du Maire Kuss - location just as good,... More

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for taking the time to give us a feedback about your stay at Sofitel Strasbourg Grande Ile. At Sofitel, our ambassadors are doing their best to satisfy our guest, that's why I'm sorry to read your comments about your deception with your reservation through Booking.com. I would like to advise you, for your next reservation, to... More

2 reviews
1 of 5 stars Reviewed 3 weeks ago

old hotel ...not that clean...bad service and bad air conditioning the rooms are really terrible I stayed there for three nights and it was a night mare...the only good thing about this hotel is the location. ...I don't recommend it at all for any body

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Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 place St Pierre le Jeune, 67000 Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Business Hotel in Strasbourg #2 Family Hotel in Strasbourg #8 Luxury Hotel in Strasbourg #14 Romantic Hotel in Strasbourg
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Goh restaurant and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Sofitel Strasbourg Grande Ile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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