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Sofitel Strasbourg Grande Ile

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4 place St Pierre le Jeune, 67000 Strasbourg, France
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Magnifique breakfast
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1 room 1 guest
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Sofitel Strasbourg Grande Ile
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1,229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Minneapolis, Minnesota
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent one night in this hotel. The ambiente is nice. Rooms were clean and stylish but our bath could have been modernized. The rooms could also be bigger. Breakfast was very good. In my opinion a pool is missing in respect of the price.

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Manchester, United Kingdom
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a 5 star hotel on the Grande Ile close to all the sights. The décor (a little dark for my taste) and the room certainly were 5 star, but something was lacking in the welcome and service generally. No doorman is around when we arrive mid-afternoon, and the entrance is steeply ramped. I make two trips from the... More 

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Sydney Australia
Level Contributor
171 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this hotel for 5 nights. The hotel Is in easy walking distance to the old town, the cathedral, Le Petite France and the new enclosed shopping centre. It is about a 10 euro can ride to the station but walking distance to the trams. Our room had a spare sitting area. The toilet was separate to... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for choosing to stay with us in the capital of Alsace. We are delighted to see that your stay in Sofitel Strasbourg Grande Ile was enjoyable and thank you for your positive review. It is a pleasure to read that you had a nice time in our terrasse surrounded of vineyards. We hope to... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

The location was very good and very friendly staff. However, the room was noisy, beneath us was the garbage dump. The air conditioning was very little and in our suite was only in the sitting area and not the bed. We couldn't open our windows either because of the smell of smoke from smokers beneath us. Otherwise staff were very... More 

Review collected in partnership with this hotel

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. However, I duly noted your comment about the air conditionning and I will share your review with... More 

Lincolnshire, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have just returned from this hotel. We stayed for 1 night and it is very well located. Staff were very polite and courteous, and can speak French, English and German. Breakfast was nice however not a lot of options for vegetarians or halal customers, however we had croissants and fruit and cereal was also available. Rooms... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us in Sofitel Strasbourg Grande Ile, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us and and I will immediatly share your comment with our Ambassadors. I understand your review concerning the size of our first room... More 

Mexico City
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well located just minutes away walking of almost everything. Even it seems not to be new it has been very well manteined. Parking is 29 euros per night, wich I thing is very expensive. We were a family of 4 and reserved a junior suite very spacious and confortable, good ammenities and very nice personal. Delicious... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I would like to thank you for choosing to stay with us, and I am pleased that you had an overall nice experience. We are glad to read that you appreciate our interior terrace, Le 7, where you can enjoy of a beautiful moment surrounded by vineyards. We hope to have the pleasure to welcome you back, Kind... More 

switzerland
2 reviews
3 of 5 stars Reviewed 1 week ago

overrated hotel, 4 stars would be a stretch. The rooms are very small, even the junior suites at barely 30 squaremeters and cluttered with big TV and lamps. There are only 4 full suites available. Although the hotel was fully booked in August, the restaurants were closed due to staff vacation.!! Only limited food available was at bar so constantly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your feedback, which is essential to us. We sincerely apologize for the inconvenience experienced when you wished to have dinner at our restaurant Goh. Indeed, the restaurant is closed during 2 weeks per year. For that, our bar Le Link and our terrasse Le 7 welcome you to offer you lunch or dinner. I understand... More 

Sharjah, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

It was a wonderful stay at this property. Friendly staff and good management. In room dining menu should have a wider selection. The air conditioning system in the suite is only in the living room and not in the room. There should be a solution for this especially in the summer.

Review collected in partnership with this hotel

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your very positive and beautiful comment, which I have shared with all our Ambassadors. It is a pleasure to know that your stay with us was enjoyable and we hope that we will have the occasion to welcome you back soon. Yours sincerely, Laetitia Arnold, Guest Experience Manager More 

kuwait
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very well located in the old city , everything is within short walk distance. The cafe outside is very nice. Staff are very polite,helpful and welcoming. I had the imperial suite for me and my family, the terrace is a real breathtaking . Rooms are of a good size, living room is huge. Bathrooms were clean and bright with upscale... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for taking the time to write a review. All our Ambassadors express you all their thanks and are glad to read comments like yours. I am pleased that you enjoyed your stay at Sofitel Strasbourg Grande Ile and look forward to seeing you again in the near future. Kind regards, Laetitia Arnold, Guest Experience Manager More 

Adelaide, Australia
Level Contributor
348 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has the "look" of a business hotel, yet is ideal for the tourist as it is located just metres away from the main square and is in the middle of the World Heritage Listed central Strasbourg area. The rooms are well maintained, and are air-conditioned, just as well as the temperature hit 39 degrees C (over the 100F)... More 

Was this review helpful? Yes
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Glad you had a good time at Sofitel Strasbourg Grande Ile in the capital of Alsace ! Thank you for your comments and compliments. Hope to see you again. Kind regards Laetitia Arnold, Guest Experience Manager More 

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