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Sofitel Strasbourg Grande Ile

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4 place St Pierre le Jeune, 67000, Strasbourg, France
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1 room 1 adult
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Sofitel Strasbourg Grande Ile
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845 Reviews from our TripAdvisor Community

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Eindhoven, The Netherlands
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice 5 star hotel in the centre of Strasbourg with good parking place and very friendly persons working in the reception. The rooms are a little outdated but clean end every thing is functioning A hotel to recommend because of the very central position, near the Place Kleber

Helpful?
Thank Ph J
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for reviewing your recent stay with us at Sofitel Strasbourg. I am so pleased to hear that you enjoyed your recent stay in Strasbourg. Your comments are greatly appreciated and I look forward to welcoming you back to Strasbourg again soon! Best regards, Laetitia Arnold, Responsable Expérience Client More 

Kaiserslautern, Germany
1 review
5 of 5 stars Reviewed 1 week ago

It is not often that this world traveler writes about a hotel there are two hotels in the world that make me feel like family when I arrive one is in Dubai and the other is Sofitel Strasbourg. From the moment I arrive Pauline and her fellow front desk staff team members and the concierge made me feel welcomed and... More 

Helpful?
Thank Chefohboy
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, What an awesome review! Thank you so much for your kind words! I am absolutely excited to know that you have enjoyed your stay with us and appreciated the “Heart Oriented” service. I will definitely forward your comment to Pauline. We value our guests and we are thrilled to know that we have made you feel at home... More 

Wylie, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No reason to stay anywhere else. You can walk all over the isle. The gym has everything you need, including a view. Breakfast was amazing and the staff was brilliant. Bring your family or stay here for business.

Helpful?
Thank Arkay_Y
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, It is wonderful to read that your recent stay at Sofitel Strasbourg was marvelous, and that our optimal location, the gym, and the breakfast left you with positive impressions. In addition, thank you for recognizing our hospitable staff and their efforts in making your stay more memorable. I appreciate your kind remarks, and highly anticipate your future visit... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is great if you want to be walking distance from almost everything there is to do. It's off the main street though which allows it to be quiet in the evening. We reserved a junior suite and it was spacious, the king size bed was very comfortable, the sofa bed less so (I suppose this is typical of... More 

Helpful?
Thank Leanne M
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for sharing your experience on TripAdvisor. I am overjoyed to hear that you found many facets of our hotel accommodating to your travel needs, including the convenient location, our staff and especially accommodating valet. Meanwhile please accept once more our deepest apologies for the room service. Your valuable feedback is well-received and has been properly documented... More 

Paris, France
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a regular user of Sofitel world wide, I am generally impressed with the standard of service and the appointments of the hotels. My stay in Strasbourg was a short weekend get away from Paris. The welcome and attentiveness of the staff was execellent. So too the room service. My inital room was a junior suite which was a little... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ozglobal
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, It is with great pleasure that I read about your visit at Sofitel Strasbourg. I am delighted that you enjoyed your stay with us, and that you truly appreciated the attention to detail provided by our attentive staff. I look forward to welcoming you back at Sofitel. Worm regards, Laetitia Arnold, Responsable Expérience Client More 

Zurich, Switzerland
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sofitel Strassbourg is very nice but not be compared with other Sofitel hotels. The place needs some urgent renovations to go back to a five star level. Besides that the hotel is still very nice and enjoyable conviniently located in the city center, very close to all shopping and going out areas. Breakfast was mostly dissapointing companred to other hotels... More 

Helpful?
Thank CintiaAK
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you so much for taking your time to leave a review on your stay at Sofitel Strasbourg.As a member of the Sofitel family, I am really pleased you enjoyed the convenient location of our hotel. All our reviews are taking very seriously and are used as a training tool for colleagues. I have spoken to all relevant... More 

United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Brilliant Hotel, lovely staff, wonderful breakfast, Amazing location. We had a car with a roof top, they we're great and looked after the car and ww parked it right across the door. Restaurant was fully booked so they arranged for us another place to go to and it was lovely. We asked for a late checkout and we had no... More 

Helpful?
Thank Nadia H
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you so much for taking time to write your 5* review of your recent stay at the Sofitel Strasbourg. We strive on delivering first class customer service to each individual to make sure that their stay is special and unique. We look forward to seeing you again soon in 2016! Warmest wishes. Laetitia Arnold, Responsable Expérience Client More 

Wick St. Lawrence, United Kingdom
Level Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 5, 2016

From the moment we arrived the service was above average! We checked in with minimum hassle and straight up to our room. It wasn't the greatest room, small with only two little windows, and looking out over a block of residential flats. The aircon didn't work and I was told they switch it off in the winter in favour of... More 

Helpful?
Thank Stillrovin
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, We appreciate the time you took to write about your stay with us at Sofitel Strasbourg. We are delighted to hear how much you enjoyed the Christmas markets and the bout trip around the isle. I am disappointed to read about the view of residential flats you had from your room. For your future reservations please do not... More 

Paris, France
2 reviews
5 of 5 stars Reviewed January 3, 2016

We stayed at Sofitel Strasbourg for 3 nites in early January 2016. Our suite was spacious, in excellent condition and room service was diligent and attentive. Beds were very comfortable, the hotel staff was extra-accommodating and very friendly, the concierge made dinner reservations and gave us useful information for our extended weekend stay. Plus you can't beat the location, it... More 

Helpful?
Thank christo96
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your awesome comments about your stay at Sofitel Strasbourg! You must come back soon and stay you more than just three nights. Thank you for highlight the warm welcome you received from our team members especially for your excellent comment regarding our concierge. They care about being genuine and creating a comfortable stay for you.... More 

Naxxar
1 review
5 of 5 stars Reviewed January 1, 2016

Hotel is very central, lovely staff and rooms are clean and spacious. Highly recommended. Breakfast is also very good. Was there for Christmas and there was a nice atmosphere. Would definitely choose it again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank mdegu
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Happy New Year and thank you for your fantastic review of Sofitel Strasbourg! We are elated to know that your time with us went so well. Glad that our team members were able to meet your expectations. They love to make our guests comfortable. We are also happy to know that you appreciated our convenient location - just... More 

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