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Sofitel Strasbourg Grande Ile

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4 place St Pierre le Jeune, 67000 Strasbourg, France
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Sofitel Strasbourg Grande Ile
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Sofitel Strasbourg Grande Ile
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1,094 reviews from our community

Traveler rating
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    394
    134
    41
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portsmouth
1 review
5 of 5 stars Reviewed yesterday NEW

Nice hotel, excellent Head barman. Room service was rubbish. I ordered a club sandwich with french fries but was told by the night duty manager that I couldn't have french fries as they were ' a security risk'. Never heard of anything so ridiculous. I asked him why they were on the menu if I couldn't have them and he... More 

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traveller973
Top Contributor
58 reviews 58 reviews
52 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed yesterday NEW

There is plaque behind the reception desk that this hotel was the first Sofitel, built in the late 60s and it shows. Obviously the infrastructure has been upgraded but the basic lay out feels dated. Service is impeccable and rooms service and breakfast are up to standards of this range of hotel. However, the rooms (superior room...) was typical for... More 

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cowshill
1 review
5 of 5 stars Reviewed yesterday NEW

good location, excellent facilities, staff extremely helpful - well worth staying if visiting Strasbourg as its location is perfect for visiting the main centre, cathedral and the petty france area of the city

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Senior Contributor
30 reviews 30 reviews
28 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very clean hotel. The staff is friendly. Free internet service is available. High-speed internet connection. Very close to the city center (almost center). The room walls should be thin so little bit noise coming from other rooms. Rooms are small but useful. Rooms at the mezzanine floor have a balcony (with a small table and two chairs). At the mezzanine... More 

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Emirate of Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is located in a beautiful area with an old church in its front yard. The area is excellent to hang around and walk about. A must visit place is the cathedral nearby and the river. The room was comfortable and clean. The breakfast was good and the sit-out cafe is a good place to chat with friends.

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Hilton Head, South Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

the hotel is well located, nice rooms, really good and helpful staff, and a great breakfast. ..................................................................................................................

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Johannesburg, South Africa
Top Contributor
126 reviews 126 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we arrived, we were very pleased that we had booked our 4 night stay at the Sofitel. Excellent location, 2 min walk from the best part of town, close to all of the attractions. Hotel itself is very modern and aesthetically pleasing, with really great amenities. Our superior room was spacious, with all the features one could... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us and all our Ambassadors thank you to your positive comment. Your satisfaction is a great motivation and reward for us ! I directly shared your beautiful review... More 

Nottingham, UK
Contributor
18 reviews 18 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was our first stay at a Sofitel hotel although we have stayed at many of the Accor chains before and always choose 5 star hotels when travelling. We booked on the hotels website and decided to pay the extra and book a luxury room. We arrived at 1am after a long tiring 14 hour journey, on arrival we were... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your feedback concerning your stay at Sofitel Strasbour Grande Ile. Your comment is essential to us to improve the quality of our services. I am sorry to read that you experienced inconveniences both upon arrival and discovering the room. I have reported your review to our Front of House Manager who wishes address you it... More 

Clearwater, Florida
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After being "dissed" in Epernay (see other "almost" hotel review), we found ourselves AT THE LAST MINUTE in Strasbourg at this gorgeous hotel. We got there via a kind police motorcycle escort, after declaring at a gas station IN ENGLISH that I had driven from Paris, was hopelessly lost, and needed to find the Sofitel. Rather than talk me through... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. I have shared your positive comment with all our Ambassadors and we hope to have the occasion... More 

California
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Amazing location, walking distance to Cathedral, shopping, dining. Convenient. The breakfast was great and included in the rate. The room was mini-suite style with enough space for four. Overall on the small side but clean, nice flat screen, great Wifi speed, excellent bed quality. Amenities in the bathroom were of high quality. Staff was fine. One doorman at the reception... More 

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Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, I would like to thank you for choosing to stay in Sofitel Strasbourg, and I am pleased that you had an overall nice experience and you appreciated the location of our hotel in the city center of the Capital of Alsace Region. However, I duly noted your comment regarding the attitude of the doorman and I have immediately... More 

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