We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Strasbourg Gare Centrale

4.0 of 5 14-15 place de la Gare, 67000 Strasbourg, France
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Strasbourg Gare Centrale
Professional photos View all
Browse nearby
Mercure Strasbourg Gare Centrale
Write a Review

176 reviews from our community

Traveler rating
    27
    90
    39
    14
    6
See reviews for
20
58
25
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (34)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (55)
All months
Montreal, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Mercure Gare Strasbourg on October 9 to 13. The hotel is just in front of the train station so it was great for me because i took the train about 2 to 4 times a day. you will find restaurants and cafes all around the hotel. It's walking distance from the Cathedrale and the petite France. The... More

Was this review helpful? Yes
Ponteland, United Kingdom
Top Contributor
55 reviews 55 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice modern hotel very close to station. Friendly staff and good clean standard type rooms with free wifi which worked well. Breakfast was OK with several choices and the hotel is within easy walking distance of some very good restaurants in centre. Vastly better than the last Mecure I stayed in.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I walked in expecting a 4 star experience, walked out feeling dirty and disgusted. First of all, I walked in and discovered the most atrocious smell. The lobby smells of a musty pensioners home. The decor is putrid. We went up to our rooms to discover we had been landed with disabled rooms (unable to use the toilet because it... More

Was this review helpful? Yes
Ellesmere, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 20, 2014 via mobile

Lovely room at front of hotel on third floor, bathroom had a cracked sink, no fridge, very quiet compared to Paris, lots of restaurants and cashpoints nearby, breakfast good with lots of choice. Don't miss son et luminere at rivers edge at 22:00 hrs.

Was this review helpful? Yes 1
FredericFortin, Directeur général at Mercure Strasbourg Gare Centrale, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed August 19, 2014

I come a lot to Strasbourg and know a number of hotels in town. I am surprised this one is not further up in the list of tripadvisor. The location is great, the beds are very good, bathrooms in good shape. Staff is professionell and friendly. The hotel is clean and I find the rooms quiet. There are rooms for... More

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Gare Centrale, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

codsall, staffs
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2014

We were travelling from lake Garda via Milan and basle and stayed in this hotel one night. Only 100 yds to the railway station and good access to the tram system. Good size room clean and no noise at all. Very good choice of hot and cold food for breakfast. Hotel in need of refurbishment of entrance carpet. Would stay... More

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Gare Centrale, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More

Hamilton, South Lanarkshire
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 28, 2014

Our group had overnight stay. We were travelling from Italy to Paris by train so this was a stop over as it was very convenient for the station. The room we were allocated was comfortable, if rather cramped and had no outside window. Our window was an internal one which looked over the reception atrium. We usually sleep with windows... More

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Gare Centrale, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Oldham England
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 4, 2014

Stayed 1 night excellent location ~ room clean if a little small the breakfast was first class would stay again, very near the old centre and ideal if travelling by train, the only problem was the hotel bar closed early with no drinks available,

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Gare Centrale, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Brussels
Contributor
18 reviews 18 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 14, 2014

Second and last time staying in this so called 4 star hotel: both rooms were extremely small, and the current room additionally has no air condition (apparently it was decided to cut the heating and air condition, as April is neither hot nor cold...) with the result that the room is 30 degrees. The "solution" offered was that to leave... More

Was this review helpful? Yes 2
FredericFortin, Directeur général at Mercure Strasbourg Gare Centrale, responded to this review

Dear Sir, Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Strasbourg Gare Centrale? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Strasbourg Gare Centrale

Address: 14-15 place de la Gare, 67000 Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Strasbourg Gare Centrale 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Priceline, Hotels.com, ACCOR, Odigeo, Venere, TripOnline SA and Tingo so you can book your Mercure Strasbourg Gare Centrale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Strasbourg Gare Centrale Hotel Strasbourg
Accor Strasbourg Gare Centrale

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
View from room (1)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay