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Mercure Strasbourg Centre Gare

14-15 place de la Gare, 67000 Strasbourg, France
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Mercure Strasbourg Centre Gare
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Mercure Strasbourg Centre Gare
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217 reviews from our community

Traveler rating
    36
    107
    47
    20
    7
See reviews for
25
70
28
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Small room for a 4 star. Has a 'cold' feel. Receptionist doubles as a barmaid, so a lot of waiting. No restaurant in the hotel, although there is a breakfast room. There are restaurants nearby. Convenient as it's a short walk from the main station.

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More 

Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2015

This hotel is straight opposite the train station, so very easy to find. The reception staff were friendly and helpful and the bedroom was clean and comfortable. The buffet breakfast is delicious, everything you want is there, much more choice than I have had staying at other hotels. I would definitely recommend this hotel and it's easy walking distance of... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Aveiro, Portugal
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 6, 2015

No surprises there Nice and warm stuff, regular furniture, regular facilities and ammenities. regular breakfast (not worth 16,5€). an overall regular experience. I've had much better mercures, ha've had worst hotels. at least it's clen and unpretensious. and just nearby the Trainstation if you're arriving or departing by TGV

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that... More 

Luxembourg City, Luxembourg
Top Contributor
100 reviews 100 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 3, 2015

I hesitated to book here or stay at my usual hotel, the Sofitel. So yes; not really a comparison in various ways: reception - just a desk but very friendly staff, bar is very normal, not fancy like the other one, and the hotel doesn't have a parking (actually just 2 minutes away). But I got one of the Privilege... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Bucharest, Romania
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 7, 2015

I chose this hotel for its location very close to the train station, as I needed to travel by train. Given its stars (and price) I expected something better and I was a bit shocked to see how dated it was. The room was also kind of cold. Other than that I was very much impressed with the staff, the... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Paris, Île-de-France, France
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

I visited Strasbourg for Christmas Market. Traveling by public transportation, it was a best place to stay. The hotel was located in front of the station and also walking distance from the city center where Christmas market was. Hotel staff was kind and room was also clean and nice. Only one thing I would state is that it did not... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Montreal, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2014

I stayed at Mercure Gare Strasbourg on October 9 to 13. The hotel is just in front of the train station so it was great for me because i took the train about 2 to 4 times a day. you will find restaurants and cafes all around the hotel. It's walking distance from the Cathedrale and the petite France. The... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

Ponteland, United Kingdom
Top Contributor
63 reviews 63 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice modern hotel very close to station. Friendly staff and good clean standard type rooms with free wifi which worked well. Breakfast was OK with several choices and the hotel is within easy walking distance of some very good restaurants in centre. Vastly better than the last Mecure I stayed in.

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

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