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Mercure Strasbourg Centre Gare

14-15 place de la Gare, 67000 Strasbourg, France
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Mercure Strasbourg Centre Gare
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Mercure Strasbourg Centre Gare
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212 reviews from our community

Traveler rating
    36
    104
    47
    18
    7
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is straight opposite the train station, so very easy to find. The reception staff were friendly and helpful and the bedroom was clean and comfortable. The buffet breakfast is delicious, everything you want is there, much more choice than I have had staying at other hotels. I would definitely recommend this hotel and it's easy walking distance of... More 

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Aveiro, Portugal
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 6, 2015

No surprises there Nice and warm stuff, regular furniture, regular facilities and ammenities. regular breakfast (not worth 16,5€). an overall regular experience. I've had much better mercures, ha've had worst hotels. at least it's clen and unpretensious. and just nearby the Trainstation if you're arriving or departing by TGV

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Luxembourg City, Luxembourg
Top Contributor
100 reviews 100 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 3, 2015

I hesitated to book here or stay at my usual hotel, the Sofitel. So yes; not really a comparison in various ways: reception - just a desk but very friendly staff, bar is very normal, not fancy like the other one, and the hotel doesn't have a parking (actually just 2 minutes away). But I got one of the Privilege... More 

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Bucharest, Romania
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 7, 2015

I chose this hotel for its location very close to the train station, as I needed to travel by train. Given its stars (and price) I expected something better and I was a bit shocked to see how dated it was. The room was also kind of cold. Other than that I was very much impressed with the staff, the... More 

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Paris, Île-de-France, France
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

I visited Strasbourg for Christmas Market. Traveling by public transportation, it was a best place to stay. The hotel was located in front of the station and also walking distance from the city center where Christmas market was. Hotel staff was kind and room was also clean and nice. Only one thing I would state is that it did not... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Montreal, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2014

I stayed at Mercure Gare Strasbourg on October 9 to 13. The hotel is just in front of the train station so it was great for me because i took the train about 2 to 4 times a day. you will find restaurants and cafes all around the hotel. It's walking distance from the Cathedrale and the petite France. The... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

Ponteland, United Kingdom
Top Contributor
61 reviews 61 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice modern hotel very close to station. Friendly staff and good clean standard type rooms with free wifi which worked well. Breakfast was OK with several choices and the hotel is within easy walking distance of some very good restaurants in centre. Vastly better than the last Mecure I stayed in.

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

1 review
1 of 5 stars Reviewed September 29, 2014

I walked in expecting a 4 star experience, walked out feeling dirty and disgusted. First of all, I walked in and discovered the most atrocious smell. The lobby smells of a musty pensioners home. The decor is putrid. We went up to our rooms to discover we had been landed with disabled rooms (unable to use the toilet because it... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets... More 

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