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Mercure Strasbourg Centre Gare

14-15 place de la Gare, 67000 Strasbourg, France
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Mercure Strasbourg Centre Gare
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Welwyn, United Kingdom
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for just one night as part of a Great Rail Journey holiday. This hotel is most conveniently situated directly across Place de la Gare from the station. From here it is a very short walk to the town centre. The hotel is fairly unassuming but quite adequate for a few nights in Strasbourg. The smallish restaurant serves... More 

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Melbourne, Australia
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a Priviledge room and got a room in the fifth floor, this room has the normal perks plus coffee machine, with plenty of replenishment, and a mini fridge with free drinks, and there were about 6 types of drinks which they replenish everyday, Awesome.. The room was big enough and pleasant and modern. The bathroom was large and... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 1, 2015

Small room for a 4 star. Has a 'cold' feel. Receptionist doubles as a barmaid, so a lot of waiting. No restaurant in the hotel, although there is a breakfast room. There are restaurants nearby. Convenient as it's a short walk from the main station.

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More 

Travelers are raving about these Strasbourg hotels

Frankfurt, Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 10, 2015

This hotel is straight opposite the train station, so very easy to find. The reception staff were friendly and helpful and the bedroom was clean and comfortable. The buffet breakfast is delicious, everything you want is there, much more choice than I have had staying at other hotels. I would definitely recommend this hotel and it's easy walking distance of... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Aveiro, Portugal
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 6, 2015

No surprises there Nice and warm stuff, regular furniture, regular facilities and ammenities. regular breakfast (not worth 16,5€). an overall regular experience. I've had much better mercures, ha've had worst hotels. at least it's clen and unpretensious. and just nearby the Trainstation if you're arriving or departing by TGV

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that... More 

Luxembourg City, Luxembourg
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed February 3, 2015

I hesitated to book here or stay at my usual hotel, the Sofitel. So yes; not really a comparison in various ways: reception - just a desk but very friendly staff, bar is very normal, not fancy like the other one, and the hotel doesn't have a parking (actually just 2 minutes away). But I got one of the Privilege... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Bucharest, Romania
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 7, 2015

I chose this hotel for its location very close to the train station, as I needed to travel by train. Given its stars (and price) I expected something better and I was a bit shocked to see how dated it was. The room was also kind of cold. Other than that I was very much impressed with the staff, the... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Paris, Île-de-France, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

I visited Strasbourg for Christmas Market. Traveling by public transportation, it was a best place to stay. The hotel was located in front of the station and also walking distance from the city center where Christmas market was. Hotel staff was kind and room was also clean and nice. Only one thing I would state is that it did not... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

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