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Mercure Strasbourg Centre Gare

14-15 place de la Gare, 67000 Strasbourg, France
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1 room 1 guest
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Mercure Strasbourg Centre Gare
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247 Reviews from our TripAdvisor Community

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    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangkok, Thailand
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here about seven days, it was very perfect hotel areas. I like and love here becuase the rooms are very comfortable and nice breakfast. I suggest that this hotel for a great hotel and nice peoplse. The museum is very beautiful in this city at the night!

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location of the hotel was perfect. A short stroll from the central train station from where a train can take you to the airport in less than 10 minutes (now thats convenient!) and within a 10-15 minute walk to most of the city's main attractions. After a missing a flight and arriving a day later than expected, we were... More 

Was this review helpful? Yes 1
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Preston, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed over at the Mercure Strasbourg on our way back to Paris, the hotel is situated across the road from the train station so ideal if travelling this way. The hotel is very pleasant with a comtempory reception and bar area, the rooms are comfy and quite a good breakfast choice in a continental breakfast way.... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Nis, Serbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 30, 2015

Beautiful small hotel with pleasant staff. Clean, in a good location. Breakfast is quite decent, something for everyone. I would recommend. Who are interested in shopping, the hotel is near the shopping center and near the city center with lots of cafes friendly.On close to the hotel and McDonald's as well as small shops with Turkish specialties. Great recommendation for... More 

Was this review helpful? Yes 3
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Waiheke Island
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 20, 2015

When we arrived and through out our 2 days 3 nights, we felt if we required service we were an inconvenience. The first night we went to the bar which could be seen from reception and waited and waited. In the end I went over to reception and asked if anyone was serving and she acted surprised and said ok... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Luxembourg City, Luxembourg
Level Contributor
87 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed July 14, 2015

This Hotel was extremely conveniently located for people arriving by train as it is 50 meters away from the train station. My Room was clean, was spacious and had a coffee machine and complimentary drinks.

Was this review helpful? Yes 3
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Welwyn, United Kingdom
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 30, 2015

We stayed here for just one night as part of a Great Rail Journey holiday. This hotel is most conveniently situated directly across Place de la Gare from the station. From here it is a very short walk to the town centre. The hotel is fairly unassuming but quite adequate for a few nights in Strasbourg. The smallish restaurant serves... More 

Was this review helpful? Yes 3
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Melbourne, Australia
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 20, 2015

We booked a Priviledge room and got a room in the fifth floor, this room has the normal perks plus coffee machine, with plenty of replenishment, and a mini fridge with free drinks, and there were about 6 types of drinks which they replenish everyday, Awesome.. The room was big enough and pleasant and modern. The bathroom was large and... More 

Was this review helpful? Yes 1
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 1, 2015

Small room for a 4 star. Has a 'cold' feel. Receptionist doubles as a barmaid, so a lot of waiting. No restaurant in the hotel, although there is a breakfast room. There are restaurants nearby. Convenient as it's a short walk from the main station.

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More 

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