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Mercure Strasbourg Centre Gare

4.0 of 5 14-15 place de la Gare, 67000 Strasbourg, France
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Mercure Strasbourg Centre Gare
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Mercure Strasbourg Centre Gare
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199 reviews from our community

Traveler rating
    33
    98
    44
    17
    7
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Bucharest, Romania
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I chose this hotel for its location very close to the train station, as I needed to travel by train. Given its stars (and price) I expected something better and I was a bit shocked to see how dated it was. The room was also kind of cold. Other than that I was very much impressed with the staff, the... More 

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Paris, Île-de-France, France
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

I visited Strasbourg for Christmas Market. Traveling by public transportation, it was a best place to stay. The hotel was located in front of the station and also walking distance from the city center where Christmas market was. Hotel staff was kind and room was also clean and nice. Only one thing I would state is that it did not... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Montreal, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2014

I stayed at Mercure Gare Strasbourg on October 9 to 13. The hotel is just in front of the train station so it was great for me because i took the train about 2 to 4 times a day. you will find restaurants and cafes all around the hotel. It's walking distance from the Cathedrale and the petite France. The... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

Ponteland, United Kingdom
Top Contributor
60 reviews 60 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice modern hotel very close to station. Friendly staff and good clean standard type rooms with free wifi which worked well. Breakfast was OK with several choices and the hotel is within easy walking distance of some very good restaurants in centre. Vastly better than the last Mecure I stayed in.

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

1 review
1 of 5 stars Reviewed September 29, 2014 via mobile

I walked in expecting a 4 star experience, walked out feeling dirty and disgusted. First of all, I walked in and discovered the most atrocious smell. The lobby smells of a musty pensioners home. The decor is putrid. We went up to our rooms to discover we had been landed with disabled rooms (unable to use the toilet because it... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets... More 

Whitchurch, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 20, 2014 via mobile

Lovely room at front of hotel on third floor, bathroom had a cracked sink, no fridge, very quiet compared to Paris, lots of restaurants and cashpoints nearby, breakfast good with lots of choice. Don't miss son et luminere at rivers edge at 22:00 hrs.

Was this review helpful? Yes 1
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Brussels, Belgium
Contributor
14 reviews 14 reviews
3 hotel reviews
4 of 5 stars Reviewed August 19, 2014

I come a lot to Strasbourg and know a number of hotels in town. I am surprised this one is not further up in the list of tripadvisor. The location is great, the beds are very good, bathrooms in good shape. Staff is professionell and friendly. The hotel is clean and I find the rooms quiet. There are rooms for... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

codsall, staffs
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 12, 2014

We were travelling from lake Garda via Milan and basle and stayed in this hotel one night. Only 100 yds to the railway station and good access to the tram system. Good size room clean and no noise at all. Very good choice of hot and cold food for breakfast. Hotel in need of refurbishment of entrance carpet. Would stay... More 

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FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More 

Hamilton, South Lanarkshire
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 28, 2014

Our group had overnight stay. We were travelling from Italy to Paris by train so this was a stop over as it was very convenient for the station. The room we were allocated was comfortable, if rather cramped and had no outside window. Our window was an internal one which looked over the reception atrium. We usually sleep with windows... More 

Was this review helpful? Yes
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

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Additional Information about Mercure Strasbourg Centre Gare

Address: 14-15 place de la Gare, 67000 Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Strasbourg Centre Gare 4*
Number of rooms: 68
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Also Known As:
Mercure Strasbourg Gare Centrale Hotel Strasbourg
Accor Strasbourg Gare Centrale
Hotel Style:
#22 Luxury Hotel in Strasbourg

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