We stayed here for Christmas due to the central location and limited availability. It was very helpful location and easy access to public transport. The rooms were average but had a pretty view of the river. It was helpful to have a bathroom with a shower, but be warned - it's a bit tiny. Overall it was handy for the... More

.. if you can't find anything else.. This is what happened to me on my business trip as I needed an hotel close to the railstation and all surrounding hotels were completely booked. I wouldn't necessarily classify it as a bad hotel (hence my rating) but it wouldn't be my 1st choice either. And I would not give it 3... More

I came to Strasbourg, and this hotel, to visit the Christmas markets. First off, I was really pleased that I was never more than a 15 minute walk away from the hotel, whether I was at the train station, cathedral, or other markets. Good for someone who gets lost easily! The room itself (a single) was small, with a fairly... More

Unfriendly personnel and extremely, extremely rude when we checked out! Wanted to me us pay a lot of money!!! for shower doors that were installed incorrectly and fell down when we took a shower! Unbelievable, but they actually threatened to take the amount from our credit card anyway without our permission! Never experienced such bad customer service! Location is good,... More

Non-cooperative, unfriendly manager knows perfectly how to deter guests. The hotel is very modest, wifi should be "all around the hotel" but appeared to be virtually not working (breaking of every 4 minutes. Bringing this up with the desk manager, he more or less told me L was making things up?), breakfast is modest and expensive. Certainly not advisable for... More

We stayed one night here, choosing the location because it was near the railway station. From the completely bored guy on Reception who clearly did not want to be sitting where he was (but was still there in the morning...), to the rather shabby bedroom interior, this established itself as a hotel that doesn't really care about its guests. The... More

Great location...good breakfast (12 euros extra). Our room on the 5th floor was large with comfortable beds but a really grubby carpet and the old style bedspread (yech). (Apparently some of the floors have been renovated but the rooms are smaller.) We reserved parking when we booked online through Venere but when we arrived they said they only had 3... More

This old hotel with not working facilities like wifi, noisy, has personnel that was so utterly rude that I left (without refund) and booked elsewhere. First time in my life, I'm an experienced traveller.

Hotel has seen better days, and it is located on a busy corner, with trams and vechicles going past all night. Bathroom is very small. Staff were friendly. Walls are thin and noise from other rooms travels. Located an easy walk to the train station.