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Mercure Strasbourg Centre

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25 rue Thomann, 67000 Strasbourg, France
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Mercure Strasbourg Centre
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Mercure Strasbourg Centre
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448 reviews from our community

Traveler rating
    67
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    79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mercure Strasbourg Centre
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Warrington, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed here on business this week..found the hotel to be clean and comfortable and ideally suited near to the centre of town. I had a few hours to kill before meeting up with colleagues in the evening so "did" a walking tour of the city, saw the cathedral and little France as well as the city centre. Easy walking distance... More 

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear sir, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards, Nathalie Peter Manager More 

Miami
Top Contributor
74 reviews 74 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 31, 2013 via mobile

The location of this hotel makes it ideal to enjoy the Christmas Markets of Strasbourg first hand. At walking distance from everything, the hotel was a great part of our trip. The warmth and willingness of their employees to make us feel welcome, was always a highlight of our stay. The room al this hotel was also spacious and very... More 

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards and an happy new year, Nathalie Peter Manager More 

Yorkshire
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 17, 2013

we stayed one night whilst visiting the winter market at the end of November. Strasbourg itself and the winter markets were stunning and it was a very memorable trip. The hotel is a reasonable walk from the rail station (15-20 mins). The hotel is very central for the shops and older parts of the city It is a modern, clean... More 

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. Looking forward to welcoming you shortly in Strasbourg, maybe for "Strasbourg Mon Amour" in february, or in the summer. These are less busy periods, and promotional rates are also available. Yours sincerely, Nathalie Peter Manager More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Good room, service and location but some floors need remodelling, smelly and dirty. This would ask for a lower price. Walk to the wonderful Cathedral, the Petite France and enjoy this wonderful City WiFi is Ok, soap is minuscule, TV old but flat screen,

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg center. We are happy to inform you that before April, 2014, our hotel will be completely renewed and all the TV changed, in order to meet your expectations. We hope we will see you again after renovations, Best regards Nathalie... More 

Courbevoie, France
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2013 via mobile

The hotel is centrally located Rooms are comfortable Service is professional Good breakfast buffet The availability of a parking lot in the centre of Strasbourg is a plus Good hotel for spending a week end in a wonderful city

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you for your pleasant comment and for your confidence. I will share with pleasure your satisfaction with all the staff. We hope we will see you again soon in the Mercure Strasbourg Center. Best regards Nathalie Peter Manager More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 5, 2013

I only have the highest praise for the breakfast we arrived at 9 am and admittedly many tables hadn't been cleared and they had a busy morning but this was one of the better breakfasts on offer in France, the staff were helpful when we wanted to know the ingredients in a conserve. all very pleasant Wifi good, bed soo... More 

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg center. I will share with pleasure your satisfaction with the staff, espacially the reception- and breakfast-staff. We hope we will see you again soon in Strasbourg, maybe for the Christmasmarket or "Strasbourg Mon Amour" for Valentin's day. Best regards Nathalie... More 

Barcelona, Spain
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2013

Good situation in central Strasbourg. Comfortable room. Good breakfast. Helpful staff. Not superb, but nice. I will be happy to stay there when I return to Strasbourg. A good business hotel in a nice area of the city. Close to main tourist attractions and public transportation.

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. We hope we will see you again soon. Best regards, Nathalie Peter, Manager More 

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 7, 2013

I had a hunch that this hotel was going to be a disappointment upon entering the lobby, as it looks like it was designed in 1970 and hasn't been updated since. The hallways upstairs were quite shabby looking - the decor looked thrown together. The room itself also left alot to be desired: it looked really old and had not... More 

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Guest, We thank you for taking time to give us your opinion about your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to correct the malfunctionings that you mentioned. Yours sincerely, Nathalie... More 

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