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All 131 Strasbourg hotels

Mercure Strasbourg Centre

4.0 of 5 Hotel   |   25 rue Thomann, 67000 Strasbourg, France
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  • Overview
  • Reviews (381)
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381 people have reviewed this hotel

Traveler rating
    56
    238
    66
    16
    5
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights after a business event. The hotel is central, very clean, has professional staff, serves great breakfast on the 7th floor, overlooking the city center with view of one of the most amazing gothic cathedrals in the world.

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Sir, Madam, My team and I are very grateful for your kind remarks, and happy that you enjoyed your stay at the Mercure Strasbourg Center. Looking forward to welcoming you shortly in Strasbourg, maybe for all the summer events, for example "Light show at the cathedral" (From 05/07/2014 To 06/09/2014), or for Christmas markets in December. Yours sincerely, Nathalie... More

Vaduz, Liechtenstein
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Good stay because I have used my bonus and have paid almost nothing. Not easy to find the place because of many street works and one way street in the city. Good location in the city center and staff very kind

Review collected in partnership with Accorhotels.com

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Charleston, SC
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with our niece, nephew and children while visiting Strasbourg. The room was clean and although it might need updating, there was nothing we could complain about. The location is wonderful for touring the city. It is a bit tricky to get to by car, even without the construction, but once you are there, you can leave the... More

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, thank you for your kind advice on Tripadvisor. We invite you to rediscover Mercure Strasbourg center now that the renovation works are finished, and Strasbourg during summer, with many events to enjoy. best regards, Nathalie Peter Manager More

Sydney
Top Contributor
81 reviews 81 reviews
50 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed June 4, 2014

This is the second time we have stayed here. I agree the rooms are dated and need an upgrade (and a much larger tv!), but they are clean, large and comfortable. The location of the hotel is awesome with car parking and wifi works really well. You are about 5 minutes from the city centre and the cathedral. We found... More

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg center. I will share with pleasure your satisfaction with the staff.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are happy to inform you that all our TV... More

Sydney, Australia
Top Contributor
143 reviews 143 reviews
102 hotel reviews
170 helpful votes 170 helpful votes
3 of 5 stars Reviewed May 20, 2014

I stayed at this hotel for 2 days during business trip to Strasbourg. Hotel is located in the old town of the city. It is not easy to drive to the hotel due to the contraction around the hotel. It is very easy access to the centre square of the city, church and other major attractions. Petit France is also... More

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Sir, Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We inform you that renovation work will be finished in June, and that all our TV will be changed in June for new, modern and bigger ones, with much more channels in english. Looking forward to welcoming... More

Wiesbaden, Germany
Top Contributor
190 reviews 190 reviews
51 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed April 14, 2014

This was not the best Mercure we've stayed in but it was OK. There is a lot of construction work going on in the vicinity of the hotel, something we noticed two years ago when we were here last, and there is scaffolding in the middle of the hotel lobby. But if you ignore that, the room we had on... More

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SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest Thank you for having taken the time to give us your point of view on your stay in our hotel. We are very grateful for your remarks, that encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Please not that our renovation works (lobby, breakfast-room, corridor) are quiet finished... More

NYC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2014

The hotel is old and not clean. There is construction work done outside the hotel and also inside the hotel. We read bad reviews on TripAdvisor complaining about dated, dirty rooms, and we only chose this hotel because a staff member commented on those reviews that the hotel should be completely renovated before April 2014. Well, there was renovation work... More

Was this review helpful? Yes 1
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Guest, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. That's the reason why Accor renovate this hotel.... More

Warrington, United Kingdom
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed here on business this week..found the hotel to be clean and comfortable and ideally suited near to the centre of town. I had a few hours to kill before meeting up with colleagues in the evening so "did" a walking tour of the city, saw the cathedral and little France as well as the city centre. Easy walking distance... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear sir, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards, Nathalie Peter Manager More

Miami
Top Contributor
60 reviews 60 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 31, 2013 via mobile

The location of this hotel makes it ideal to enjoy the Christmas Markets of Strasbourg first hand. At walking distance from everything, the hotel was a great part of our trip. The warmth and willingness of their employees to make us feel welcome, was always a highlight of our stay. The room al this hotel was also spacious and very... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards and an happy new year, Nathalie Peter Manager More

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Additional Information about Mercure Strasbourg Centre

Address: 25 rue Thomann, 67000 Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Strasbourg Centre 4*
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Also Known As:
Mercure Strasbourg Centre Hotel Strasbourg
Accor Strasbourg Centre

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Amenities

Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#16 Luxury Hotel in Strasbourg #23 Business Hotel in Strasbourg
Hotel Class
Official Description (provided by the hotel)
The Mercure Strasbourg Centre is ideally located in the heart of Strasbourg, close to Notre Dame Cathedral, the picturesque Petite France area, shops and the TGV train station. ... more   less 
Number of rooms
98

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