We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 132 Strasbourg hotels

Mercure Strasbourg Centre

4.0 of 5 Hotel   |   25 rue Thomann, 67000 Strasbourg, France
Hotel website
Hotel amenities
Mercure Strasbourg Centre

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Orbitz.com Travelocity
and 8 more sites!
77%
Ranked #42 of 132 hotels in Strasbourg
Certificate of Excellence 2013
Write a Review

358 people have reviewed this hotel

Traveler rating
    53
    222
    64
    15
    4
See reviews for
56
182
30
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel, use to be a holiday inn and hasn't changed anything but the name. It is a decent hotel which is close to the palais centre right behind it. The breakfast is very good and has lots of parking.

Was this review helpful? Yes
Wiesbaden, Germany
Top Contributor
181 reviews 181 reviews
50 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was not the best Mercure we've stayed in but it was OK. There is a lot of construction work going on in the vicinity of the hotel, something we noticed two years ago when we were here last, and there is scaffolding in the middle of the hotel lobby. But if you ignore that, the room we had on... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest Thank you for having taken the time to give us your point of view on your stay in our hotel. We are very grateful for your remarks, that encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Please not that our renovation works (lobby, breakfast-room, corridor) are quiet finished... More

NYC
2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel is old and not clean. There is construction work done outside the hotel and also inside the hotel. We read bad reviews on TripAdvisor complaining about dated, dirty rooms, and we only chose this hotel because a staff member commented on those reviews that the hotel should be completely renovated before April 2014. Well, there was renovation work... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Guest, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. That's the reason why Accor renovate this hotel.... More

Warrington, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed here on business this week..found the hotel to be clean and comfortable and ideally suited near to the centre of town. I had a few hours to kill before meeting up with colleagues in the evening so "did" a walking tour of the city, saw the cathedral and little France as well as the city centre. Easy walking distance... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear sir, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards, Nathalie Peter Manager More

Miami
Top Contributor
58 reviews 58 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 31, 2013 via mobile

The location of this hotel makes it ideal to enjoy the Christmas Markets of Strasbourg first hand. At walking distance from everything, the hotel was a great part of our trip. The warmth and willingness of their employees to make us feel welcome, was always a highlight of our stay. The room al this hotel was also spacious and very... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards and an happy new year, Nathalie Peter Manager More

Yorkshire
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 17, 2013

we stayed one night whilst visiting the winter market at the end of November. Strasbourg itself and the winter markets were stunning and it was a very memorable trip. The hotel is a reasonable walk from the rail station (15-20 mins). The hotel is very central for the shops and older parts of the city It is a modern, clean... More

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. Looking forward to welcoming you shortly in Strasbourg, maybe for "Strasbourg Mon Amour" in february, or in the summer. These are less busy periods, and promotional rates are also available. Yours sincerely, Nathalie Peter Manager More

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2013

Good room, service and location but some floors need remodelling, smelly and dirty. This would ask for a lower price. Walk to the wonderful Cathedral, the Petite France and enjoy this wonderful City WiFi is Ok, soap is minuscule, TV old but flat screen,

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg center. We are happy to inform you that before April, 2014, our hotel will be completely renewed and all the TV changed, in order to meet your expectations. We hope we will see you again after renovations, Best regards Nathalie... More

Courbevoie, France
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2013

The hotel is centrally located Rooms are comfortable Service is professional Good breakfast buffet The availability of a parking lot in the centre of Strasbourg is a plus Good hotel for spending a week end in a wonderful city

Was this review helpful? Yes
SXBCENTRE, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, Thank you for your pleasant comment and for your confidence. I will share with pleasure your satisfaction with all the staff. We hope we will see you again soon in the Mercure Strasbourg Center. Best regards Nathalie Peter Manager More

Been to Mercure Strasbourg Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Strasbourg Centre

Also Known As:
Mercure Strasbourg Centre Hotel
Mercure Strasbourg Centre Hotel Strasbourg
Accor Strasbourg Centre
Address: 25 rue Thomann, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in Strasbourg
#23 Business Hotel in Strasbourg
#26 Family Hotel in Strasbourg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Strasbourg Centre 4*
Official Description (provided by the hotel):
The Mercure Strasbourg Centre is ideally located in the heart of Strasbourg, close to Notre Dame Cathedral, the picturesque Petite France area, shops and the TGV train station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Tingo, Cheap Tickets, Hotels.com, ACCOR, Asiatravel.com Holdings, Expedia and Venere so you can book your Mercure Strasbourg Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Strasbourg Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Mercure Strasbourg Centre to your Saves list