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BEST WESTERN Hotel De France

4.0 of 5 20 Rue Du Jeu Des Enfants, 67000 Strasbourg, France
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242 reviews from our community

Traveler rating
    42
    119
    55
    21
    5
See reviews for
55
97
4
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Rome
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 10, 2015

Older modernized hotel in good central position with lots of eating possibilities round about. Underground garage.was a real plus. Main room lighting not brilliant, but bedside OK. We had to open a window to get rid of the strong smell of cleaning fluid coming from the carpets, which was obvious even in the corridor coming from the lift. Room large... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir we thank you for taking the time to leave your comments, we are sorry for the inconvenients caused. Your opinion is very important for us to improve our service With my best regards Claudine Hubscher Manager More 

London
1 review
1 of 5 stars Reviewed December 26, 2014

Absolutely horrifying experience - booked a free cancellation room, then cancelled online, shown cancellation successful, no cancellation email sent, then saw my credit card statement and FULL FARE has been charged! Called hotel, very rude on the phone even explained the situation. not even one explanation listened to. never will make any booking from this particular hotel or hotel group.

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, dear Sir, Thank you for completing the survey regarding your recent stay at our property. I ask you to contact us directly to explain our cancellation policy. You could made your reservation through an agency or a website wich need to be cancel directly on there website. I wait for you message on email hotel@francestrasbourg.com to give us... More 

Paris, France
Top Contributor
101 reviews 101 reviews
56 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 17, 2014

A group of five of us stayed here for a weekend in December with the sole intention of getting festive! This hotel is a short walk from the train station, then walking distance to all the fabulous markets that this city has to offer, but not right in the middle of them. Price wise it was good and facilities were... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, Dear Sir, Thank you for all the feedback you provide in your review. We hope to welcome you again in Strasbourg. With best regards, Cl Hubscher, Hotel Manager More 

Western Australia, Australia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 2, 2014

We really liked this hotel. They greeted us by name upon arrival, after a very long train trek from Florence, and told us they had the ability to upgrade us to a larger room. Brilliant. The room was nothing flash, but very large, with a queen bed and two lounges; one of which was a fold out double for junior... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir, Thank you for this insightful review about your stay. We are really happy to gave you an entire satisfaction and we hope to welcome you again in Strasbourg. With best regards, Cl Hubscher, Hotel Manager More 

Bremen, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Located centrally on a typical france place. Surrounded by shops, cafes, bakeries. Ideal for a trip to Alsace and south Germany. Friendly and helpful staff at the reception.Everything you need for a weekend trip.

Was this review helpful? Yes 1
Ludwigsburg, Germany
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 24, 2014

We are a family of 4. 2 small kids and parents. The room is very big and have everything we need for a family. Staff was very nice also and breakfast was great. If you have a familiy, this is a interesting place to stay because it is in the middle of the Petit France and close to the subway... More 

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Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed September 13, 2014

Very conveniently located, with train station, main tram stations and cathedral reachable by walk. The room was 'essential' but nice, large and clean. Got a little problem with the hair conditioner the first night because it was a bit noisy but they were very kind and offered me another room immediately, which I did not accepted because in the meantime... More 

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Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2014

The hotel is located both near to the Main train station, it should be around 5-8 minutes walking if you prefer to or 8-9 euros by taxi, also there is a train from the Station to the Homme de fer trams top, which is also near the hotel-3-4 minutes walk. The hotel itself is nice, not the most modern or... More 

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Versonnex, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2014

Stayed for one night in a standard room on 5th floor with a very large balcony. Exterior was very plain in comparison with the rest of the city and neighboring hotels. Interior was relatively modern. Good location, 10 minute walk to all main sights. Room was clean and bright enough. View from balcony was stunning at night (the cathedral) but... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review
Google Translation

Cher/Chère Nicola, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Au nom de toute notre... More 

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Additional Information about BEST WESTERN Hotel De France

Address: 20 Rue Du Jeu Des Enfants, 67000 Strasbourg, France
Phone Number:
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel De France 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western De France
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#13 Romantic Hotel in Strasbourg
#20 Luxury Hotel in Strasbourg

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