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BEST WESTERN Hotel De France

20 Rue Du Jeu Des Enfants, 67000, Strasbourg, France
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1 room 1 adult
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BEST WESTERN Hotel De France
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341 Reviews from our TripAdvisor Community

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Milan, Italy
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel well placed in the historical center of Strasbourg. Nice room. Friendly reception, with coffee, tee and also viennoiseries freely avaliable, and beer and pretzel happy hour. Only problem, the room servicing was somehow below expectations. Beds were not well made and left with crumpled sheets.

Helpful?
Thank Livio B
Brussels, Belgium
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent three nights here during the week. I have been at this hotel a few times. I come here regularly because: (1) all the staff at reception are very kind - with a smile - at all times of the day and night; (2) the rooms are spacious with bathrooms that are clean and well equipped (I was on... More 

Helpful?
Thank gordy3000
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir My team joins me in thanking you for taking the time to leave your comment. We hope to welcome you again in our hotel With my best regards Claudine HUBSCHER More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We were there for the second advent of the Christmas market! We were met by a friendly and helpful staff who helped us with questions about the attractions, breakfast (allergies) and storage of our luggage. Room with shower was big and clean ( cleaned every day). Breakfast buffet with choices... In the lounge you could drink water, coffee and tea... More 

Helpful?
Thank Despina T
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam we are glad you had a pleasant stay for Christmas, thank you for your comment and We present you our best wishes for the New year With my best regards Claudine HUBSCHER More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015

The staff both at the reception and in the rest of the hotel was extremely nice. Very helpful and genuinely kind. The breaky was a very complete and very good buffet. Rooms were very clean. There was free (good quality) coffee at the reception as well as free Beer and Pretzel degustation in the evening. The hotel is really well... More 

Helpful?
Thank Sam C
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir We are glad you had a pleasant stay and thank you for your comment And my whole team joins me to wish you our best wishes for the New Year. With my best regards Claudine HUBSCHER More 

Portland, OR
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2015

The hotel is clean. A bit dated looking, but nice enough. The room is a good size. The bathroom is decent sized and works well for two people Inter net connection was good. Bed was awful. And ask for extra pillows, they only give you one small one. The breakfast buffet is plentiful and quite good. However very busy. Great... More 

Review collected in partnership with Best Western

Helpful?
Thank Dyasha
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, Thank you for taking the time to let your review and we will leverage your feedback to improve our service with my best regards Claudine Hubscher More 

San Jose, California
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 26, 2015

We came walking from the train station. The city was on "lock-down" and taxis could not get close to the hotel. It was about 10 min walk. Check in quick. The room is fairly standard, large but simply decorated. The bathroom clean. The room did not have enough towels or pillows and it took 3 phone calls to get them... More 

Helpful?
Thank KeisariRami
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir Thank you for taking the time to let your review.The situation for Christmas was special this year. we will leverage your feedback to improve our service With my best regards Claudine HUBSCHER More 

Sydney, Australia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 20, 2015

A comfortable, compact hotel in the centre of Strasbourg old town. The staff are friendly, and they do a couple of things to make you feel welcome, such as you can pour yourself a free beer in the evening, and there is tea, coffee & pastries all the time. One thing they could change is that every time your computer... More 

Helpful?
Thank Rob_from_Sydney2013
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Rob, Thank you for this review about your experience in our hotel. You gave away some nice tips which I am sure other travellers will find very helpful. We hope to welcome you again in Strasbourg! Best regards Elie PERRIN Assistant Manager More 

London, United Kingdom
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 15, 2015

We spent one night here after spending our first night in the Ibis. This was 50% more expensive than the Ibis, but I'm not sure it was 50% nicer. The hotel is a bit dated (although there have been some efforts to update it). Still, there were some stains on the carpet and such. The room and the bathroom were... More 

Helpful?
Thank markk612
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Mark, Thank you for this review about your stay. Month of december is the most wanted of the year therfore it is the high season in Strasbourg. To get the best price don't hesitate to visit our website, we have always specials Bed an breakfast prices. I will share the nice review about our hotel staff. We hope to... More 

Chichester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 14, 2015

Hotel lovely and central Staff on reception could not be more helpful or pleasant Room clean and spacious, but due to location very noisy if window left open Would stay here again, but request a different room perhaps!

Helpful?
Thank Sharon C
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sharon, Thank you for this review about your recent stay. We will share your sastifaction to our hotel staff and we hope to welcome you again in Strasbourg! Best regards, Elie PERRIN More 

Ghent, Belgium
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 7, 2015

We stayed in this hotel for 2 nights and found it the perfect spot to enjoy Strasbourg. Centrally located and we found the staff to be very polite and professional. Didn't get a lot of sleep the first night as we were on the first floor and the curtain didn't close. As it was weekend the staff couldn't get someone... More 

Helpful?
Thank GeertL
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear GeertL, Thank you for this nice review about your stay. You gave away some nice tips which I am sure other travellers will find very helpful. In fact it is a man in charge of the heating :-) but our winter this year is pretty warm than the other years and we are still waiting for the snow. We... More 

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