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BEST WESTERN Hotel De France

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20 Rue Du Jeu Des Enfants, 67000 Strasbourg, France
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BEST WESTERN Hotel De France
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BEST WESTERN Hotel De France
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269 reviews from our community

Traveler rating
    46
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    60
    24
    6
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent an extended weekend in this well located modern hotel in Strasbourg. Handy for all the sights which are within easy walking distance. Railway station is an easy 10 minute stroll away and other public transport even closer. Reception staff very friendly and helpful. A nice touch is the daily free beer and pretzels in the Reception area between 6.00pm... More 

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Palm Beach, Florida
Top Contributor
119 reviews 119 reviews
108 hotel reviews
216 helpful votes 216 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Decent location on the commercial/retail side of the river. An easy ten minute walk from the train station. Hotel is set back from the road a bit so not easy to spot. Desk staff was very pleasant. Room was adequate with large bath. No shower stall, but a drain in the middle of the bathroom. Water sprays everywhere. Wifi included... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madame, dear Sir, Thank you for all the feedback you provide in your review. We will use it to progress even further and to be able to provide you a good service in the future. We are looking forward to welcoming you again in our hotel and our city. With best regards, Cl Hubscher, Hotel Manager More 

Cologne, Germany
1 review
4 of 5 stars Reviewed April 15, 2015

Nice stay, very friendly and helpful staff, good breakfast, comfortable bed. Good located near centre of the city and Petite-France-Quarter. Parking in garage was pleasant although a little bit narrow. Windows could be renewed, Lighting of staircase from groundfloor to first floor could be better.

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review
Google Translation

Sehr geehrter Herr Wir danken Ihnen für Ihren Kommentar , wir haben Ihren Hinweis zur Kenntnis genommen Wir freuen uns,... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

At first sight not very charming, but very well located, own garage or big reduction for another garage in the neighbourhood, comfortable room and bathroom, although the lavatory seat was very unfirm, view to the patio poor, but quiet room, friendly and helpful staff, good and hearty breakfast

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir, dear Madam We thank you for your review, we are glad you had a pleasant stay waiting to welcome you again Best regards Claudine HUBSCHER Directrice More 

Kortenberg, Belgium
Top Contributor
54 reviews 54 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2015

Very nice hotel, very well located. Hotel De France is a nicely renovated hotel on 2 mintes walk from tje Place Kleber in the center of Strasbourg. Wide choice of restaurants and shops in walking distance. Small but very cosy rooms. Friendly staff. Ideal place to discover the beautifull centre of Strasbourg.

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CHUBSCHER, Responsable réception at BEST WESTERN Hotel De France, responded to this review
Google Translation

Cher Monsieur Nous sommes heureux que vous ayez passé un agréable séjour dans notre hotel et esperons avoir le plaisir... More 

Rome
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 10, 2015

Older modernized hotel in good central position with lots of eating possibilities round about. Underground garage.was a real plus. Main room lighting not brilliant, but bedside OK. We had to open a window to get rid of the strong smell of cleaning fluid coming from the carpets, which was obvious even in the corridor coming from the lift. Room large... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir we thank you for taking the time to leave your comments, we are sorry for the inconvenients caused. Your opinion is very important for us to improve our service With my best regards Claudine Hubscher Manager More 

London
1 review
1 of 5 stars Reviewed December 26, 2014

Absolutely horrifying experience - booked a free cancellation room, then cancelled online, shown cancellation successful, no cancellation email sent, then saw my credit card statement and FULL FARE has been charged! Called hotel, very rude on the phone even explained the situation. not even one explanation listened to. never will make any booking from this particular hotel or hotel group.

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, dear Sir, Thank you for completing the survey regarding your recent stay at our property. I ask you to contact us directly to explain our cancellation policy. You could made your reservation through an agency or a website wich need to be cancel directly on there website. I wait for you message on email hotel@francestrasbourg.com to give us... More 

Travelers are raving about these Strasbourg hotels

Paris, France
Top Contributor
110 reviews 110 reviews
62 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed December 17, 2014

A group of five of us stayed here for a weekend in December with the sole intention of getting festive! This hotel is a short walk from the train station, then walking distance to all the fabulous markets that this city has to offer, but not right in the middle of them. Price wise it was good and facilities were... More 

Was this review helpful? Yes 1
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, Dear Sir, Thank you for all the feedback you provide in your review. We hope to welcome you again in Strasbourg. With best regards, Cl Hubscher, Hotel Manager More 

Western Australia, Australia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 2, 2014

We really liked this hotel. They greeted us by name upon arrival, after a very long train trek from Florence, and told us they had the ability to upgrade us to a larger room. Brilliant. The room was nothing flash, but very large, with a queen bed and two lounges; one of which was a fold out double for junior... More 

Was this review helpful? Yes 1
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir, Thank you for this insightful review about your stay. We are really happy to gave you an entire satisfaction and we hope to welcome you again in Strasbourg. With best regards, Cl Hubscher, Hotel Manager More 

Bremen, Germany
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

Located centrally on a typical france place. Surrounded by shops, cafes, bakeries. Ideal for a trip to Alsace and south Germany. Friendly and helpful staff at the reception.Everything you need for a weekend trip.

Was this review helpful? Yes 2
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