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BEST WESTERN Hotel De France

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20 Rue Du Jeu Des Enfants, 67000 Strasbourg, France
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BEST WESTERN Hotel De France
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BEST WESTERN Hotel De France
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253 reviews from our community

Traveler rating
    43
    125
    57
    22
    6
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57
102
4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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Kortenberg, Belgium
Top Contributor
54 reviews 54 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, very well located. Hotel De France is a nicely renovated hotel on 2 mintes walk from tje Place Kleber in the center of Strasbourg. Wide choice of restaurants and shops in walking distance. Small but very cosy rooms. Friendly staff. Ideal place to discover the beautifull centre of Strasbourg.

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CHUBSCHER, Responsable réception at BEST WESTERN Hotel De France, responded to this review
Google Translation

Cher Monsieur Nous sommes heureux que vous ayez passé un agréable séjour dans notre hotel et esperons avoir le plaisir... More 

Rome
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 10, 2015

Older modernized hotel in good central position with lots of eating possibilities round about. Underground garage.was a real plus. Main room lighting not brilliant, but bedside OK. We had to open a window to get rid of the strong smell of cleaning fluid coming from the carpets, which was obvious even in the corridor coming from the lift. Room large... More 

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir we thank you for taking the time to leave your comments, we are sorry for the inconvenients caused. Your opinion is very important for us to improve our service With my best regards Claudine Hubscher Manager More 

London
1 review
1 of 5 stars Reviewed December 26, 2014

Absolutely horrifying experience - booked a free cancellation room, then cancelled online, shown cancellation successful, no cancellation email sent, then saw my credit card statement and FULL FARE has been charged! Called hotel, very rude on the phone even explained the situation. not even one explanation listened to. never will make any booking from this particular hotel or hotel group.

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CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, dear Sir, Thank you for completing the survey regarding your recent stay at our property. I ask you to contact us directly to explain our cancellation policy. You could made your reservation through an agency or a website wich need to be cancel directly on there website. I wait for you message on email hotel@francestrasbourg.com to give us... More 

Paris, France
Top Contributor
103 reviews 103 reviews
58 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 17, 2014

A group of five of us stayed here for a weekend in December with the sole intention of getting festive! This hotel is a short walk from the train station, then walking distance to all the fabulous markets that this city has to offer, but not right in the middle of them. Price wise it was good and facilities were... More 

Was this review helpful? Yes 1
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Madam, Dear Sir, Thank you for all the feedback you provide in your review. We hope to welcome you again in Strasbourg. With best regards, Cl Hubscher, Hotel Manager More 

Western Australia, Australia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 2, 2014

We really liked this hotel. They greeted us by name upon arrival, after a very long train trek from Florence, and told us they had the ability to upgrade us to a larger room. Brilliant. The room was nothing flash, but very large, with a queen bed and two lounges; one of which was a fold out double for junior... More 

Was this review helpful? Yes 1
CHUBSCHER, Directeur général at BEST WESTERN Hotel De France, responded to this review

Dear Sir, Thank you for this insightful review about your stay. We are really happy to gave you an entire satisfaction and we hope to welcome you again in Strasbourg. With best regards, Cl Hubscher, Hotel Manager More 

Bremen, Germany
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

Located centrally on a typical france place. Surrounded by shops, cafes, bakeries. Ideal for a trip to Alsace and south Germany. Friendly and helpful staff at the reception.Everything you need for a weekend trip.

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Ludwigsburg, Germany
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 24, 2014

We are a family of 4. 2 small kids and parents. The room is very big and have everything we need for a family. Staff was very nice also and breakfast was great. If you have a familiy, this is a interesting place to stay because it is in the middle of the Petit France and close to the subway... More 

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Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Very conveniently located, with train station, main tram stations and cathedral reachable by walk. The room was 'essential' but nice, large and clean. Got a little problem with the hair conditioner the first night because it was a bit noisy but they were very kind and offered me another room immediately, which I did not accepted because in the meantime... More 

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Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2014

The hotel is located both near to the Main train station, it should be around 5-8 minutes walking if you prefer to or 8-9 euros by taxi, also there is a train from the Station to the Homme de fer trams top, which is also near the hotel-3-4 minutes walk. The hotel itself is nice, not the most modern or... More 

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