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BEST WESTERN Hotel De L'Europe

Certificate of Excellence
38 Rue Du Fosse Des Tanneurs, 67000, Strasbourg, France
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1 room 1 adult
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537 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit nervous about this hotel, having seen the size of some of the rooms in photos. I asked to see our rooms before we checked in and was pleasantly surprised. It is an old building with lots of atmosphere [check out the staircase] but the rooms we had were modern. Good beds, clean bathrooms, excellent shutters to... More 

Helpful?
Thank Christine S
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

dear Sir, The team joins me to thank you for your review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Best regards, Marie-Hélène ENGEL Hotel Manager More 

Antwerp Province, Belgium
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice quiet room, very nice bathroom. The lobby is outdated, friendly staff. However the curtains in the room need attention and several big stains on ceiling and damaged wallpaper. The manager should notice these problems and fix them. Good but small inner parking. Great breakfast, friendly servant.

Helpful?
Thank Rudi D
BWEurope, Responsable réception at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madame, Dear Sir, We are anxious to thank you for having taken time to notify us your felt to our establishment. Your opinion and your observations are very important for us. Concerning your comment concerning the wallpaper, the ceiling and the curtains, a project of renovation is under consideration. Your satisfaction is our priority, we shall thus use your... More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located just in the pedestrian part of the old town - If you travel by car it is not difficult to leave the car double parked and walk the 20 yards to the Hotel to get them to let you in - the car park is small but manageable (I have a medium SUV). The help and... More 

Helpful?
1 Thank Tim D
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins me to thank you for your glowing review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Best regards, Marie-Hélène ENGEL Hotel Manager More 

Stuttgart, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is in a perfect location and the staff is extremely helpful. Shops and restaurants are right outside the main entrance and the cathedral is within walking distance. We've stayed here multiple times and enjoy it as if it's our first.

Review collected in partnership with Best Western

Helpful?
1 Thank David W
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins me to thank you for your glowing review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Happy New Year Best regards, Marie-Hélène ENGEL Hotel Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel just oozed charm. In a great location very nice and clean. Marc our Hotel concierge was fantastic. very helpful and friendly. i would recommend this hotel in Strasbourg. When I am in Strasbourg again i will definitely stay at the BEST WESTERN Hotel De L'Europe again.

Helpful?
Thank Lou D
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins (specially Marc) me to thank you for your glowing review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Best regards, Marie-Hélène ENGEL Hotel Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice location near Petit France and Christmas market by the Cathedral. Very small rooms and no minibar to keep the medicine or water. Wifi is very poor, speed is very limited even for short business mails!!

Helpful?
1 Thank Dodsmega111
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins me to thank you for your review. Our standard room hasn't a mini bar but we proposed you to take your médicine and put in our refrigerator We also offered you a bottle of water in your room. We will be happy to see again you when next in Alsace. Best regards, Marie-Hélène... More 

Istanbul, Turkey
Level Contributor
88 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In the heart of Petite France in Strasbourg, this cute hotel offered us exactly what we needed.. Central location, nice, charming rooms, good coffee at the reception and really helpful staff. Easily accessible from the train station, it is the perfect spot in the city. They easily extended our booking when we decided to stay there, in the same room... More 

Helpful?
Thank dnpsn
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins me to thank you for your review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Best regards, Marie-Hélène ENGEL Hotel Manager More 

Melbourne, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is perfect - right in the centre of the old part of Strasbourg and 5-10 minute walk to any of the Christmas Markets or main sites. It is on a main pedestrian street but as there are very few cars or trucks allowed in it is very quiet. The staff here were very helpful in... More 

Helpful?
Thank Margaret M
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins me to thank you for your glowing review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Best regards, Marie-Hélène ENGEL Hotel Manager More 

Accra, Ghana
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is definitely old, but so is pretty much everything in Strasbourg. However, the facilities seem to fit the rest of the city and not seem run-down and dilapidated. The facilities are well maintained and the staff is very friendly. Rooms were surprisingly large. The location is about a 10 minute walk from the train station and walking distance... More 

Helpful?
Thank Dan C
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Sir. We are happy that you have pass a pleasant stay in our hotel and in our city. We hope to have pleasure to welcome you again More 

The Hague, The Netherlands
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We checked in just for one night and we really liked it. The check-in went smooth, reception staff is very friendly and helpful. One of the rooms we were supposed to stay in had a strange smell and they kindly offered us another. Beds are comfortable, showers and all appliances are ok. Breakfast was typically european, with good quality products.... More 

Helpful?
Thank LokiA
BWEurope, Directeur général at BEST WESTERN Hotel De L'Europe, responded to this review

Dear Madam, dear Sir, The team joins me to thank you for your glowing review. We are delighted to hear that you enjoyed our hotel and will be happy to see again you when next in Alsace. Best regards, Marie-Hélène ENGEL Hotel Manager More 

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