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Macdonald Manchester Hotel & Spa

4.0 of 5 London Road | Piccadilly, Manchester M1 2PG, England
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Macdonald Manchester Hotel & Spa
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Macdonald Manchester Hotel & Spa
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2,319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Macdonald Manchester Hotel & Spa
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Isle of Man, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 18, 2013

The hotel is located brilliantly for a weekend shopping! Its right next to Piccadilly and less than a 10 min walk from town (so not far to carry all the bags!) We didn't eat in the hotel and so I cant comment on the food but there was plenty of restaurants, pubs and clubs all within walking distance. The room... More 

Was this review helpful? Yes
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Jessica, Thanks for your kind comments and review they are appreciated. Great to read that the team looked after you and that we'll be your port of call whilst in Manchester in the future. All the best Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

PRESTON, ENGLAND
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 17, 2013

Booked a two night stay at the MacDonald Manchester. Manchester is my home town, I have not lived there for 25 years and wanted to spend a lazy weekend exploring. The hotel is ideally placed if arriving by train. The service from check-in, to breakfast and departure was friendly and faultless. Our room (a standard room) on the 5th floor... More 

Was this review helpful? Yes
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Fulwood02, Thanks for your kind words and I shall look into the 4th floor 'ghost' also. Great to read that we looked after you and as one of the few hotels with triple glazing it goes without saying that unlike many hotels in the city centre we don't suffer from noise complaints. We like to think that we simply... More 

Nottingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

Our stay at the Macdonald Hotel Manchester was brilliant, thanks to the warmth of the welcome from all the staff we encountered and the attractive decor throughout. The hotel is spotlessly clean and is only a five minute walk from Piccadilly Station. We could not fault the staff for service and friendliness. Definitely recommended.

Was this review helpful? Yes 1
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Helen, What a lovely review thank you and of course we look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Oxford, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2013

Lovely room, very clean, lots of space. Bathroom was great. Quiet - no rowdy guests returning late at night but it was Tuesday to Friday.... maybe different at weekends. The bar was on the expensive side.... Staff were all very pleasant - most of them seemed to be Mancunians - liked that! No vegetarian sausage at breakfast.... Spa was very... More 

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear IMSOxford, Thanks so much for your kind review and in opening I can say that I've asked the team already as to why a guest wasn't offered our vegetarian range as all that you have said we had available and so should have offered you when you stayed with us. It wouldn't be right for me to state how... More 

Bedford
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2013

Nice large room. Bathroom clean. Chaps on reception friendly and helpful. Breakfast not the best I've ever seen but ok, would make sure it's in your room tarriff as I wouldn't have liked to have been paying extra for it.

Was this review helpful? Yes
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Oscar, Many thanks for taking the time to review us although I'm a little disappointed as I firmly believe we offer the best breakfast in the city so will be looking to the team to see what the blip was. We would be really pleased to see you back here again so that we can look to exceed your... More 

Ballycastle, Ireland
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

A 5min walk from the station made this our 1st choice for convenience. The room was large, very clean and well turned out. What had started out as a business trip turned into a 3 night city break. The location to the city centre was great - handy for everything. The staff were polite, friendly and helpful. The resturant was... More 

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Sailor1714, Many thanks for taking the time to review us and I hope that your extended stay encourages you back here sometime soon. Really pleased that you enjoyed yourselves and of course thank you for letting others know that we are your hotel of choice whilst in Manchester and within easy reach of all that is happening in the... More 

Nottingham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 15, 2013

This is a lovely hotel. The rooms and facilities are very good, but it was cold! Admittedly I stayed here on one of the coldest nights of the year, but at this high price I did expect heating! The heating in the room only activates when the key card is put into the slot, so the room was freezing on... More 

Was this review helpful? Yes 1
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Gill P, Many thanks for taking the time to review us and I agree if you felt your room and Lounge wasn't warm enough for you then we should be doing something about it which we are I can assure you. Thanks for highlighting what we did well and of course we look forward to your return. Kind regards... More 

Newcastle upon Tyne
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2013

I arrived at the hotel a little unhappy to be honest. This was business trip and the rooms were not physically booked by myself. The actual booking should have been made at the Macdonald Townhouse in Manchester. I only found this out after parking the car in the secure parking of another hotel and lugging my bags to the reception... More 

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Drewsaa, Many thanks for taking the time to review us and in opening I will look into your concern as I'm not sure about it being a mix up of our making. I have sent a message separately and will get back to you once I'm fully aware of what occured as I'm looking into the matter presently. That... More 

Newcastle upon Tyne
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 14, 2013

I have mixed feelings about this hotel. The good points are the rooms which were clean, modern, comfortable and on the seventh floor facing the train station still quiet. However, the food at the bar although tasting good consisted of very small portions, my chicken curry had 4 chunks of chicken in it, and very expensive especially with a glass... More 

Was this review helpful? Yes
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear S Parsons, First of all many thanks for taking the time to comment upon our hotel and by your other reviews I can see that value for money is at the forefront of your expectations and quite rightly so. To that end I firmly believe that what we offer is quality and so I'm determined to make sure that... More 

1 review
5 of 5 stars Reviewed March 13, 2013 via mobile

I came for the use of the spa at the hotel and had a back massage and facial. I have to say it was one of the most relaxing times of my life! The staff were wonderful and Laura who took the session was brilliant, genuinely cares about what she does and makes you feel completely at ease through her... More 

Was this review helpful? Yes
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear awesomedawson, What a lovely review thank you for all your kind words as well as for letting our future guests know just how much you enjoyed yourself. Super to read also the part that Laura especially played but also the contribution of our great team generally. Please be assured that I have already past on my thanks to them.... More 

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Hotel Summarization (Beta)

What travelers say

  • Car park(39)
  • Very good(32)
  • Train station(17)
  • Short walk(13)
  • Great location(11)
  • City view room(11)
  • Staff were friendly(7)
  • Ipod dock(6)
  • Comfortable bed(6)
  • Flat screen TV(5)

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#4 Spa Hotel in Manchester
#15 Luxury Hotel in Manchester
#17 Business Hotel in Manchester
#23 Romantic Hotel in Manchester
#38 Family Hotel in Manchester

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