I stayed in this hotel about 4 weeks ago and had a terrible experience. Firstly the service in the restaurant was very poor (though when I told them this they wiped teh whole bill for 2) and then my shower hose detached and sprayed everywhere and I had to change rooms in my jammies!! However I was quite impressed by... more

Great location in the city centre, next to student's halls and Piccadilly, city's main train station. Very clean and spacious rooms. Bathroom with bathtap and the largest shower I have every seen are a plus. Buffet breakfast excellent, especially for the English breakfast lovers. Only drawback the waiters, most of whom appear to be inexperienced. Certainly recommend it and would... more

Paid for this trip with 1500 Airmiles gained by signing up for a credit card prompted by Martin Lewis's website! Arrived and checked in with no problem. Asked about the upgrades that were being shown on the screen behind the reception desk with a City View room being an extra £15 so we took that offer up. We were pleased... more

Stayed here for one night for a gig at the nearby Manchester Apollo. Made the mistake of getting a taxi from Piccadilly -- literally two mins if you leave by the back entrance! Check in was very smooth and professional. I don't know the name of the very pretty brunette who was on duty on Friday afternoon but she couldn't... more

We stayed at this hotel to celebrate my boyfriends birthday. Although the hotel was not dead in the city, the shops were only a 10 minute walk away. We upgraded to a city view room, which gave us lots more room and both a bath and a shower which the other rooms did not do. The breakfast was really nice,... more

Looks ok but that's as far as it goes. It is pretending to be a classy hotel but has less finesse than a motorway services travel lodge. Our lights tripped out plunging us into darkness 3 or 4 times, when we complained the duty manager was rude and unhelpful. We finally gave up and went to bed having informed staff... more

I was staying in Manchester on business and was attending a function at The Palace Hotel (round the corner) but found the reviews of the palace disappointing in comparison to the MacDonald and I am VERY pleased I chose to stay here instead. The staff at the MacDonald were absolutely exceptional, the young girl (who was new to the hotel... more

Superb Hotel. Enormous rooms, friendly staff, good spa (tho turned off when we tried to access it early morning) and good location. Thoroughly recommend more

I stayed at this hotel for a number of days and would definitely return and recommend it to others. The staff on reception were most helpful at all times. Food from the restaurant for evening meals and breakfast was great, room service was ok too. The price of drinks in the hotel bar are typical hotel prices though. The room... more