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Macdonald Manchester Hotel & Spa

4.0 of 5 London Road | Piccadilly, Manchester M1 2PG, England
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Certificate of Excellence 2014
Macdonald Manchester Hotel & Spa
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Macdonald Manchester Hotel & Spa
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2,439 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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cheshire
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just a few words of praise to the manager(Colin) and his staff for the way they looked after my husband and I last wkd 23/24jan. Upon arriving, check in was fast, and we were given our room. When we entered our room we found it was'nt the room we thought we had booked! I then phoned down to reception, and... More 

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear mm, I shall ensure that I pass on your comments to Conan, our housekeeping team and our Reception team for reacting positively and quickly to the finer details of your stay. See you very soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Blackpool
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent 1 night in double feature room which was very spacious, clean, amazing bathroom with largebath and walk Iin shower. Made a last minute reservation to dine downstairs which was very easy and the food did not dissapoint. No negative comments at all, staff were all very friendly and very helpful, exceeded expectations and would love to stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear JC, Thanks for all your kind words about this great hotel and our magnificent team it is appreciated and of course we look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was toying whether to give this hotel a 3 or 4 but i ended up giving it a 4 as the rooms are always clean, the bed lining always crisp and the bed always comfortable. The spa is a delight and the thermal suite is perfect after a long journey. The one thing that almost gave this hotel a... More 

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Ashley, Many thanks for your kind words about where we got matters just right for you and thank you for your ongoing loyalty. As always we're looking for areas to improve upon so I've sent a message separately to understand exactly the concern on Room Service; if you'd be so kind with the detail it would really help. All... More 

Shrewsbury, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Right next to Piccadilly station made it a great location and also the general comfortable and quality nature of the hotel made it very attractive indeed. Recommended to anyone travelling in that area!

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Simon, As always its a pleasure looking after you and we hope to see you back here very soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Liverpool
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Satisfied with the stay. Great breakfast and room. However some amenities were missing from the room and the staff average. Would have expected a bit more from a 4* hotel, but overall satisfied. Would recommend, but don't get your hopes extremely high!

Review collected in partnership with this hotel

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Diana, Many thanks for your kind review and I've sent a message separately to understand a little more about setting standards as our team strive to deliver the best stay possible. if you'd be so kind I'd appreciate a bit more feedback so that we know where you feel we need to improve. Kind regards Paul Bayliss MBE General... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel itself is beautiful. The staff are very friendly and very helpful. However after booking a suite in the hotel myself and my partner did not realise there would be a £20 car park charge to park our car on the premises. I would have thought this would have been included for residents for the hotel, especially when booking... More 

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Cliff, Many thanks for your kind review it is appreciated although I'm not sure you will find another hotel in Manchester City Centre offering parking for anything less that what we provided which we firmly believe is exceptional value. There are a number of other options but none that provides safe, secure, convenient and bespoke to our guests for... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Although we had booked a "feature room" we were given an "upgrade" to a "panoramic suite". Although the website and in-room literature contradicted each other a bit, I was under the impression that a feature room has a separate lounge area, whilst the "panoramic suite" was just one room. I didn't mention anything, as by the time I'd checked the... More 

Review collected in partnership with this hotel

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear SButler, Many thanks for your kind review it is appreciated and I'm so pleased that we looked after you. Please be aware that it is our room offer that generally differentiates between room and suite types as our bedrooms are so big but so consistent across our hotel we don't try and sell anyone over another based simply on... More 

Newcastle, United Kingdom
Top Contributor
71 reviews 71 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed last weekend. Hotel is 20 mins walk to the centre of Piccadilly and a £5 taxi ride to MEN area and the Opera house where we were going to see shows. (Next time we will stay closer to them) The room was comfortable and the staff are well trained. Although we resisted their initial £20 daily extra charge offer... More 

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear David, Many thanks for your kind review it is appreciated and I agree with you in that there are a number of options to fit any budget whilst in Manchester. Please be assured where we see opportunity to improve that we are already onto the matter. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just had a short break here and have to say we weren't disappointed the room was massive view was good staff were nice and most very happy to help. And the restaurant was amazing. My only minor issue would be the £20 a night car parking when it's not even actually in the underground of the hotel etc it's across... More 

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Tracy, Many thanks for your kind review and I'm so pleased that our team did a great job for you. If I could add a word of advice for your next visit it would be to simply drive to the front of the hotel and alight from your vehicle. Rain or shine the team are always happy to help.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Wish we could have had longer.staff really helpful, especially when we got stuck in the little wheelchair list.wish we could have stayed longer, although car parking charge really ups the room rate at 20 pound per day.

Review collected in partnership with this hotel

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thanks so much for your kind review it is appreciated and I'm sure you'll understand that car parking in any city centre is at a premium however we are assured that we deliver the most cost effective and safe and secure option for guests. Kind regards and we look forward to your return sometime soon. Paul Bayliss MBE... More 

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Hotel Summarization (Beta)

What travelers say

  • Car park(39)
  • Very good(32)
  • Train station(17)
  • Short walk(13)
  • Great location(11)
  • City view room(11)
  • Staff were friendly(7)
  • Ipod dock(6)
  • Comfortable bed(6)
  • Flat screen TV(5)

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#4 Spa Hotel in Manchester
#15 Luxury Hotel in Manchester
#18 Business Hotel in Manchester
#26 Romantic Hotel in Manchester
#39 Family Hotel in Manchester

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