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Macdonald Manchester Hotel & Spa

4.0 of 5 London Road | Piccadilly, Manchester M1 2PG, England
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Macdonald Manchester Hotel & Spa
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Macdonald Manchester Hotel & Spa
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2,537 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartlepool
1 review
5 of 5 stars NEW

Stayed for one night prior to attending a business event at the hotel the following day - which was excellent. Nice big rooms & very stylish. Will stay again if I need to. I did not purchase food so cannot comment but the refreshments availabile at the event were excellent.

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Bucks
1 review
2 of 5 stars Reviewed 2 days ago NEW

The hotel restaurant has been fantastic on previous visits but this time was hugely disappointing. A 15 minute wait to be seated, food had to be sent back because both orders incorrect and special order breakfast returned because it was stone cold. Restaurant manager incredible rude, not only to customers but staff too. Did not come over as a happy... More 

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Bucktraveller, Oh dear I'm so sorry your experience on this occasion was not up to our usual high standards. Please be assured that we will look for immediate improvements. Thank you for your feedback and I have sent a message asking for the dates that you stayed so we can speak with the Manager involved. Kind regards Paul Bayliss... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Although there was quite a lot wrong during my trip (room smelled of smoke, neighbours were very noisy) customer service was pretty good and did their best to resolve issues. The hotel wasn't particularly busy, however I was in a room with a door attaching it to the next door room which meant that I heard music, chatting and other... More 

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thank you for your review and we will look to improve upon what we do to ensure we achieve that level of consistency both you and I are looking for. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have stayed here three or four times now and always have a pleasant experience. The hotel is in an idea location to get around Manchester and the parking, although expensive, is very useful and easy to get to from the motorway. The breakfast is lovely and reasonable if you get a decent deal when booking the room but quite expensive... More 

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Sarah, Many thanks and as a regular guest it is always good to read that our consistency with customer service and the delivery of a great experience bespoke to every guest remains at the forefront of what we do. We look forward to your return next time. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and... More 

Manchester
1 review
4 of 5 stars Reviewed 2 days ago NEW

Really nice hotel outstanding service room was very big and we didn't hear any noise from other guest lovely nights sleep and we also had breakfast which was lovely loads of choice and very helpful staff !

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Kay, What a lovely review thank you and of course we look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel close to Manchester Piccadilly. Clean, comfortable and very welcoming and helpful staff. Breakfast was very good and all members of staff were very helpful and pleasant. Will look for availability next time I'm in town.

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Sally, Thanks so much for your kind review it is appreciated and in your words a little gem. We look forward to your return. Thank you once again Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

We booked this hotel as a family of mum & 3 daughters for a girly night in Manchester. Great hotel, loved the fact we could have 4 adults in one room (quite often hotels will have 2 double beds in a room but won't allow 4 adults to sleep) no noise from trains even though right behind Piccadilly station. Will... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thanks so much for your kind review it is appreciated. It goes without saying that we are delighted to hear that you were so happy with your stay and of course we look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Manchester
1 review
4 of 5 stars Reviewed 3 days ago NEW

A regular guest at the hotel but not treated as such, Room not ready at 2 pm no water in the room, no bath just shower,no voucher despite booking through central reservations at a cost of £209 room only made for disappointing experience.

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear John, Many thanks for your kind review and I can only ask if you have put your review in for the right hotel as we usually begin check in from 3pm and we don't seem to have any issues with our water. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Huddersfield
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was good value for money compared to the budget chains that had upped their prices that weekend. The room was quiet and comfortable and the breakfast was about the best I had ever experienced in a hotel. Found the location very handy for the railway station and not too far to walk into town.

Review collected in partnership with this hotel

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Ian, Thanks so much for your kind review it is appreciated and of course we're delighted that you felt we looked after you so well. We look forward to your return. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Northallerton, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent room, excellent staff no compaints. Location very good for Northern Quarter for bars and restaurants. Railway station close by as are the tram stations and other facilities. Room was very big with a lovely bathroom

Review collected in partnership with this hotel

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Colin, Thanks for your kind review it is appreciated and I'm so pleased that you thoroughly enjoyed yourself. It goes without saying that we'd be delighted to see you back here very soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

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Hotel Summarization (Beta)

What travelers say

  • Car park(39)
  • Very good(32)
  • Train station(17)
  • Short walk(13)
  • Great location(11)
  • City view room(11)
  • Staff were friendly(7)
  • Ipod dock(6)
  • Comfortable bed(6)
  • Flat screen TV(5)

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#4 Spa Hotel in Manchester
#15 Luxury Hotel in Manchester
#16 Business Hotel in Manchester
#26 Romantic Hotel in Manchester
#37 Family Hotel in Manchester

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