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All 117 Manchester hotels

Macdonald Manchester Hotel & Spa

4.0 of 5 Hotel   |   91 London Road | Piccadilly, Manchester M1 2PG, England
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Macdonald Manchester Hotel & Spa
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79%
Ranked #27 of 117 hotels in Manchester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bluebella19
  • Reviews (1,832)
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1,832 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Having stayed at many hotels over the year I can honestly say that our recent stay at the Macdonald Manchester ranks amongst one of the best From arrival to departure we found the staff to be very courteous. In particular the front desk staff were extremely helpful in making sure our stay was to our satisfaction During our stay we... More

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Bluebella, What a lovely review and thank you for highlighting how pleased you was about all of the aspects involved in your visit to us. Hopefully we will see you back here soon be it for Dinner or for another great stay. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

England
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel to attend a car launch nearby , room was clean and quiet but was for disabled user so bathroom was a wet room so had to make do with a shower but this was only fly in ointment of whole stay , staff were very friendly food at breakfast time was superb , didn't eat in... More

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Marcus, Many thanks for your kind review it is appreciated and I'm delighted that you really enjoyed yourselves. We look forward to your return. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Kingston-upon-Hull, United Kingdom
Top Contributor
63 reviews 63 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the doorman, to check in, to restaurant all the team were exceptional.Customer service at its best, other hotels could learn a lot. A special mention for Patricia who was delightful. Huge light airy rooms, comfy beds, lovely bathroom,, with bath or shower. A great experience.

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear WhitewitchHull, Thanks so much for your kind review it is appreciated and of course it goes without saying that we'd be delighted to see you back here soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Ely, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My second stay here. No need to stay anywhere else in Manchester! Loved the doorman, reception staff were excellent & the breakfast comprehensive and not rushed (despite the fact they were very busy). Less than ten minutes walk to bars and city centre. The only thing which remains a mystery is the spa. At £30 each we were unsure as... More

Was this review helpful? Yes 1
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Daer Portmanrd, Thanks so much for your kind review and I can tell that you stayed on a Fri / Sat as that is our peak demand for Spa as we are attempting to ensure our Thermal Suite is accessible for our guests having treatments to see if we can improve their experience given their feedback. Many thanks for your... More

Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had an amazing room at the hotel - an upgrade to a wonderful spacious room but was puzzled by the lack of open access, free wifi in the hotel. I was there for business and found the wifi situation in the hotel very poor. The queues at breakfast were also off putting although the staff were lovely and service... More

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Helen, Thanks so much for your very kind review and feedback it is appreciated and of course we will look to learn from your experience so that we ever improve. WiFi is complimentary throughout the hotel and is normally delivered seamlessly. I'm aware of the room that you were complimentarily upgraded to and will have it assessed to measure... More

Rossendale
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed on business as great location for both trains and city centre. I do stay all over the country but never experienced such professional and friendly service in what I would call a business hotel . From the second you walk in you get greeted by a door man I think his name is Conan - what a character !... More

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Joseph, Thank you for a very comprehensive review from a business guests perspective it is appreciated and of course I will ensure that Conan, Andrea and Will are made aware that they got a special mention. Thank you for your continued loyalty and please be assured that you kind review spurs the team onto even great performances for each... More

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here to celebrate our birthdays on a friday night. The room was spotless and so spacious with tea/coffee facilities in room. The Scottish steak house restaurant was lovely, food was perfectly cooked and nothing was too much trouble for any member of staff, Patricia was lovely. The staff serving breakfast was pleasant and very polite. Overall we had... More

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Kaz, Thank you for a really positive review highlighting all that our great team are striving towards delivering for each and every guest being received. I shall pass on your kind comments to Sue our Executive Head Housekeeper and Richard our Restaurant Manager, as well as Patricia, for the special praise that they received. It goes without saying that... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here back in June last year when we flew up from London for the Rihanna gig. We stayed for the one night. The room was perfect, view was ok but then nothing really was expected due to the location. We chose it because we had stayed in a Macdonald hotel before and really enjoyed the stay and also... More

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Chris, Many thanks for your kind review it is appreciated and as always we take on board your feedback with a view to further improving our hotel when the opportunity arises. I can tell that its been a while since you were here as some of your recommendations have been delivered whilst the others are well on their way.... More

Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

A friend and I stayed here for 1 night as part of a spa package deal which included a 2 course meal a breakfast and also 2 treatments in the spa and it was a bargain. The spa was clean and the staff ever so friendly. The spa doesn't have a pool unfortunately which was a shame. Our meal that... More

Was this review helpful? Yes
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Rugga_mad, Thanks for all your kind words about your stay and experience they are appreciated and of course I'm really pleased that all of what we do was enjoyed. It goes without saying that we'd be delighted to see you back here very soon. All the very best Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Oxford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed here between 23-26 June. On the morning of 24 June I was awoken at 4.30am by a fire alarm. Everyone evacuated the hotel but it took ~10 minutes for any staff to appear. When the individual arrived they then started taking a role call but was unclear what was going on the individual had no clear role of authority... More

Was this review helpful? Yes 1
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Rebecca, Many thanks for altering your initial review as there were quite a few more unfair assumptions. To be honest sometimes you can't do right for wrong. The team first of all reacted in an extremely safe manner to an emergency situation and then we informed guests with minimum delay in a very honest way about why the matter... More

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Hotel Summarization (Beta)

What travelers say

  • Car park(39)
  • Very good(32)
  • Train station(17)
  • Short walk(13)
  • Great location(11)
  • City view room(11)
  • Staff were friendly(7)
  • Ipod dock(6)
  • Comfortable bed(6)
  • Flat screen TV(5)

Additional Information about Macdonald Manchester Hotel & Spa

Address: 91 London Road | Piccadilly, Manchester M1 2PG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#15 Luxury Hotel in Manchester #19 Business Hotel in Manchester #21 Family Hotel in Manchester #24 Romantic Hotel in Manchester
Hotel Class
Official Description (provided by the hotel)
The luxury 4-star Macdonald Manchester hotel and spa sits right in the heart of Cottonopolis. Within walking distance of Manchester City Centre and immediately adjacent to Piccadilly train station with easy access to all motorways our landmark hotel blends sophisticated meeting and conferencing is recognised as offering the 'Best sleep in the City' as voted by MEN, 2013. Our Spa is to die for and we have an exceptional standards of service and unmatched food quality; theres free wifi, great Lounge, bars and restaurants and outstanding hospitality completing an experience that makes our hotel and spa a clear leader for both business and leisure guests. ... more   less 
Number of rooms
338

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