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Macdonald Manchester Hotel & Spa

Certificate of Excellence
London Road | Piccadilly, Manchester M1 2PG, England
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Macdonald Manchester Hotel & Spa
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Macdonald Manchester Hotel & Spa
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3,141 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The staff cannot do enough for you, warm and welcoming. Very good breakfast, was fresh and good produce. The room was perfect, exceeded expectations, we were made to feel special which I really appreciated. We had an executive double for the night, it was just myself and my sister. The view is the icing on the cake, its fantastic.

Was this review helpful? Yes 1
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Louise, Thank you for choosing the Macdonald Manchester Hotel & Spa and posting a review following your recent stay with us. We are delighted to note you had a very positive experience, found our team to be particularly friendly, the room very spacious and breakfast of an oustanding quality. Please let us know if there is anything else we... More 

Edinburgh
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for second time for business. The rooms are great, staff friendly and the manager running breakfast this morning 28/7/15, was fantastic and helpful to everyone. Really liked the quality of the room and the comfort of the bed.

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Colm C, Thank you for taking the time to write a review following your recent return visit and we really appreciate your loyalty to our hotel and brand. We are pleased to note you had an enjoyable experience, found the bedrooms to be particularly comfortable and our team to be helpful and friendly. I have personally shared your very... More 

Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights whilst hosting a workshop in the Macdonald Townhouse Hotel. The first thing to note is this is the Hotel and Spa near to Manchester Piccadilly station and not the boutique 'Townhouse' hotel. So the rooms are massive for the price paid, lovely comfy bed and large shower. The front desk staff are friendly and helpful.... More 

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Spidey1978, Thank you for your very kind feedback following your recent stay with us. We are pleased to note you had an enjoyable experience and thank you for mentioning the friendliness and helpfulness of our team. I agree on the bedrooms, they are very spacious and comfortable! I am sorry to hear your bar experience did not entirely meet... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently visited this hotel and it really was a great relaxing spa break. The spa facilities are great, and the lack of swimming pool didn't hinder the visit. The massage was fabulous and the beautician really listened to what I wanted. The relaxation room was a particular favourite! The hotel room was perfect for our needs: clean, well equipped... More 

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Nikki, Thank you for your feedback following your recent stay with us. We are pleased to hear that overall your experience was very pleasant, the spa treatment exceeded your expectations and you found the room to be particularly comfortable. We are always extremely flexible and accommodating with any guests requests, however spa lunches are part of a pre-booked and... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the Macdonald hotel on the 24-26th July to celebrate me and my partners anniversary. Before arriving at the hotel I called ahead to upgrade to the executive room, I also informed the reservation person that I was celebrating my anniversary and asked whether they could do something special on our arrival as a suprise to my partner... More 

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Stephanie, Thank you for your feedback following your recent stay with us. We are pleased to note that overall you had a pleasant experience, but disappointed that certain aspects of your stay did not meet your expectations. Please accept our apologies for any inconvenience caused. I have sent you a private message, so that I can fully investigate the... More 

Newark-on-Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Car park very convenient but would be better if free Reception staff and bar staff very wecoming and obliging Room very quiet so slept very well Excellent choices for breakfast Would definately stay there again

Review collected in partnership with Amoma.com

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Lin, Thank you for choosing the Macdonald Manchester Hotel & Spa and posting such a lovely review, following your recent stay with us. We are pleased to note you had an enjoyable experience, found the team to be very welcoming and the car park convenient and safe. We look forward to welcoming you back very soon! Kind regards, Fabio... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in a classic double and was really impressed by the quality of the room. Very spacious and clean. Nice furniture and a really comfy bed. Bathroom again very spacious. Fab bath and great separate shower with lovely toiletries. Check in/out was nice and speedy and staff welcoming and pleasant. Really enjoyed staying at this hotel and would definitely come... More 

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thank you for your very kind feedback following your recent stay with us. We are delighted to note you had a very positive experience, found the rooms to be of a high quality, spacious and clean. Thank you also for the positive remarks regarding the friendliness of our team which I have shared with them. We look forward... More 

Dallas, Texas
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here recently on a short business trip. The hotel was very conveniently located within walking distance to the Manchester Piccadilly train station. It is also only about a 10-15 minute walk to some of the tourist attractions in the city, such as the art museum and China Town. Check-in was a bit slow as they were fully booked... More 

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us. We are pleased to note your experience was enjoyable and we met all the requirements for your business trip. We are happy to note you found the location to be particularly convenient and the rooms spacious and clean. We look forward to welcoming you back very soon!... More 

Bury, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We want to say how fantastic our wedding was at Macdonald Manchester Hotel and Spa. To Our Wedding Planner Katie "You have been amazing throughout our planning and on the day. If we ever needed to ask you anything big or small you have always been there for us! You have been really enthusiastic towards our theme which has been... More 

Was this review helpful? Yes
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Mr and Mrs Robertson, Thank you for choosing the Macdonald Manchester Hotel & Spa and what a wonderful feedback! We are delighted to hear that Katie and the team contributed to making one the most important days of your life extra special! We very much look forward to welcoming you back on your Wedding Anniversary and please contact us... More 

Hotel Review Summarization

What travelers say

  • Car park(36)
  • Very good(30)
  • Train station(16)
  • Short walk(13)
  • City view room(11)
  • Great location(9)
  • Comfortable bed(6)
  • Staff were friendly(6)
  • Ipod dock(5)
  • Flat screen TV(5)
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Amenities (30)
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Classic Double Room (31)
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Feature Suite (35)
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Restaurants and Bars (24)
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Suite (35)
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The Hotel (9)

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