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Macdonald Manchester Hotel & Spa

Certificate of Excellence
London Road | Piccadilly, Manchester M1 2PG, England
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Macdonald Manchester Hotel & Spa
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Macdonald Manchester Hotel & Spa
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2,646 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool
1 review
5 of 5 stars Reviewed yesterday NEW

Service was excellent and staff helpful, polite and welcoming. The rooms are excellent very spacious but the shower cubicles a little tight to get into (I am a size 22). We came by train and the location was therefore really great as so close to main train station.

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Wigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very friendly and helpful staff! Very clean hotel fantastic location could not fault it at all! Thankyou so much for changing my room for me as the room i was originally in was to high to walk up the stairs as I don't like lifts! Bathroom was beautiful and clean! Would most certain stay again. Thankyou for looking after us!

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Reece, Thank you for all your kind words and the pleasure was all ours. We look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Pontefract
1 review
3 of 5 stars Reviewed 2 days ago NEW

Booked a night away for us and another couple. It was a birthday treat and to celebrate a Wedding Anniversary. We were given rooms promptly at reception however when we got to the 8th floor our room was still been cleaned. We went back to reception who offered us another room 814 (an upgrade), however, this room was cold and... More 

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Amanda, Thank you for taking time to review us it is appreciated and I'm so sorry that your time with us was less that what you anticipated. I've messaged you separately to understand a little more your concerns so we can look to resolve them. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Newry
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with my daughter. Lovely hotel large comfortable rooms. Comfy beds. Good location. Food really good. Relaxing spa experience. Staff friendly and helpful. Only minor comment is that the signage to the toilets from the bar area is poor.

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Anne, Thanks for all your kind words and please be assured that we do take all opportunities to improve on what we do seriously. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Bury St Edmunds
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beware the fee extra over the cost quoted on booking.com, assume the same with other sites Charged for using a credit card £3 only but it's the principle that I have an issue with Great location for Piccadilly station

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear cuzza, Thank you for your feedback and understanding I can see that it didn't marr your time with us too much. All the very best Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Dubai
1 review
5 of 5 stars Reviewed 2 days ago NEW

One night stay in Manchester touring universities, excellent location as university was close by. Staff very helpful and room was very comfortable. Would stay again and recommend to friends and family.

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Paul, Thanks so much for the unreserved recommendation and it goes without saying that we look forward to your return. I hope your journey home went well. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Me and my girlfriend wanted to visit Manchester for my birthday. We were spoilt for choice on the amount of decent looking hotels to pick from and it took a while to find the correct hotel which looked competitively priced but also had that quality feel about it. This hotel certainly met that criteria and we enjoyed ourselves very much.... More 

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Glen, Thanks so much for all your kind words they are appreciated and I'm so pleased that you rank us so highly. Our great team do all that they can to look after each and every guest and its always pleasing to read that their efforts are being rewarded with such compliments. We look forward to your return sometime... More 

Honiton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The room we stayed in was really spacious nice and clean. We found the bed very comfortable. Unfortunately there were little bits which were disappointing like we didn't find any drinking water in the room which I thought should be a standard

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear nikabis, Many thanks for your kind review it is appreciated although I'm a little concerned about the comment about water as Manchester supplies some of the best water in the world which we make use of and provide drinking glasses to assist our guests. All the very best Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Holyhead
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay will be recommended to others-clean,friendly staff....only thing i was dissapointed in was spa use was extra expense (i thought would of been included) other than that it was a very lovely stay

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Carla, Thank you for your comments and with regards to any extra charge for the Spa the reason we do this is to ensure any guest using our spa experiences the highest possible standards reflecting in the same manner all other aspects of a guest stay in our hotel. All the very best Paul Bayliss MBE General Manager The... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Friendly and efficient staff. good location for shops. Evening meal was lovely and service was quick. Breakfast was delicious with no queues which was a bonus. Will definitely stay again. By Caroline March 2015

Review collected in partnership with this hotel

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GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Caroline, Thank you for all your kind words they are appreciated and it goes without saying that our great team make every effort to ensure every stay is as good as we can possibly make it. We look forward to your return. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More 

Hotel Review Summarization

What travelers say

  • Car park(37)
  • Very good(32)
  • Train station(16)
  • Short walk(13)
  • Great location(11)
  • City view room(11)
  • Staff were friendly(7)
  • Comfortable bed(6)
  • Ipod dock(5)
  • Flat screen TV(5)
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