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Macdonald Manchester Hotel & Spa

Certificate of Excellence
London Road | Piccadilly, Manchester M1 2PG, England
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1 room 1 guest
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Macdonald Manchester Hotel & Spa
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3,252 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Region of Waterloo, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Located near Man Picadilly, the outside is boring (70s building style, refurbished) and the inside can get a bit antiseptic after cleaning BUT the rooms are very clean, full bath and shower very welcome, the external and internal hotel noise is almost non existent, staff very helpful and friendly, and its only a 15-20 min easy walk to the central... More 

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WEST YORKSHIRE
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in a feature suite for our wedding anniversary. The room was extremely generous in size and have loads of lovely extras. Bar area was nice, with a nice relaxing atmosphere. The breakfast was good, very enjoyable. All the staff were extremely helpful, very professional at all times, impeccable ! Trying to think of something to moan about but... More 

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england
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

A disappointing visit. Not up to previous visits. No recognition of special occasion , no real benefit of being club member and the room carpet was in a poor state. Have stayed before and had a much better experience so not writing the hotel off yet

Review collected in partnership with this hotel

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Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Beautifully decorated rooms with pure luxury! I stayed in the deluxe feature suite this time and I literally did not want to leave it is gorgeous! My favourite hotel I can't wait to go again. Xx xxxxx

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We had the executive suite and the room was excellent. We didn't have an evening meal so can't comment on that. Breakfast was fantastic and staff were very friendly. Top hotel can't fault the whole experience.

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1 review
1 of 5 stars Reviewed 2 days ago NEW

Wouldn't stay here again. Bedroom was messy, dust on appliances, faulty remote which after I finally managed to switch the TV on wouldn't not switch off. Food below average and overpriced. Don't recommnd

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GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback folowing your recent stay with us. I have sent you a private message to request a more accurate description of the housekeeping issues you encountered and I am sorry to note that the bedroom standards did not meet your expectations. May I add that our team are available 24 hours and a quick... More 

Upminster
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had lovely very good value nice quiet room on top of a very busy road/rail/tram junction - did not eat there so can't comment. We had trouble with the door key but all in all a very good experience with lovely helpful staff

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GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Allan, Thank you for your feedback following your recent stay with us. We are happy to note you had a pleasant experience, found the hotel to good value for money and the team very friendly. We are sorry to note the difficulties you encountered with your room keys. These tend to deactivate when kept close to electronic devices such... More 

Chester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband & I stayed here for 3 nights and think it's very overrated. Thinking it was a 'posh' hotel. The Restaurant staff are very friendly & try their best but it does get very busy at meal times. The receptionists, and there are many, are polite but don't carry through with their promises. We booked an Executive king room... More 

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GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us. We are disappointed to hear your experience did not meet your expectations and please accept our apologies for any inconvenience caused. We are environmental friendly, therefore the tags you mentioned politely ask guests to let us know whether they are happy to have their towels and linen... More 

Todmorden, Lancashire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was excellent a brilliant way to spend our honeymoon and the spa was amazing and so were the treatments . We would definitely recommend this to friends and family and visit again in the future .

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Jessica, Thank you for your great feedback following your recent stay with us. We are thrilled to note you had a wonderful experience and found both the facilities and service to be of an outstanding quality. Congratulations on your wedding and we hope to have the opportunity to welcome you back very soon! Kind regards, Fabio Leoni Hotel Manager... More 

Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel, can't fault any aspect. The staff were great and attended to any query we had with ease, the room was superb with great views of the city (spot on at night). Will definitely be staying here again :-)

Was this review helpful? Yes 1
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Ben, Thank you for choosing the Macdonald Manchester Hotel & Spa and posting a review, following your recent stay with us. We are delighted to hear that you had a very pleasant experience, found the team to be particularly helpful and friendly and the views from the room very enjoyable. We look forward to welcoming you back very soon!... More 

Hotel Review Summarization

What travelers say

  • Car park(36)
  • Very good(30)
  • Train station(16)
  • Short walk(13)
  • City view room(11)
  • Great location(9)
  • Comfortable bed(6)
  • Staff were friendly(6)
  • Ipod dock(5)
  • Flat screen TV(5)
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