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Macdonald Manchester Hotel & Spa

4.0 of 5 91 London Road | Piccadilly, Manchester M1 2PG, England
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Certificate of Excellence 2014
Macdonald Manchester Hotel & Spa
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Macdonald Manchester Hotel & Spa
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2,072 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wiltshire, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Good stay, comfortable. Service very good but nightly rate still fluctuates which I find somewhat annoying so have stayed elsewhere in Manchester, which is a loss of business to Macdonald.............

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Stevenage
1 review
5 of 5 stars Reviewed yesterday NEW

Your Review Excellent attentive service- highly recommend- nothng too much trouble from moment of arrival.regular business traveller and very good experience at This hotel . Food excellent too- best manchester hotel

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London
Top Contributor
136 reviews 136 reviews
84 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very convenient for Piccadilly Station but otherwise not in the centre of things. Pluses: - good staff - large rooms. The design of the hotel means that they are wider and shallower than the hotel standard - quality of food was good (breakfast) Negatives - rooms are ridiculously dark. I couldn't find anywhere in the room which was light enough... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear JT, Many thanks for highlighting our positives it is appreciated and of course we will continue to work hard on excelling in all areas. Our Coffee is created and delivered through Costa Coffee which I understand is a popular brand and we work rigidly to their standards as we know generally guests enjoy it. With our room lighting I'll... More

Sheffield, England, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Me and my partner decided we wanted a quiet luxury getaway as we both work 7 days a week. This looked like the perfect hotel to come too. With difficulty getting time off we booked a weekend away at the beginning of September. We had accidentally booked a single bed instead of a double. We phoned the hotel at the... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Serena, Many thanks for taking the time to write a review. I've sent a message separately to see if you can make contact as I'm a little perplexed in that you've told us of your concern but we've not got back to you for a month? That you booked treatments but you couldn't take them and that this happened... More

midlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and I stayed midweek to see friends..great experience from minute we arrived, raining but doorman Conran assisted with luggage and an umbrella...quick check in, fab room, great location for town and train station...the bed was super comfy, but best of all was the awesome breakfast...the best hotel breakfast I have had for years.... Quality and service highly recommended,... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Golfnut22, I'm so pleased that you really enjoyed yourself and can only thank you for all your kind words about our rooms, breakfast offering and of course our team especially Conan who of course I will pass your compliments onto. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Having now visited the Spa for a second time I found the staff extremely pleasant and made me feel welcome. The Spa itself is calm and serene and after a hectic day at work was just what I needed. A gem within the Macdonald hotel.

Was this review helpful? Yes 2
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear AH, Thanks so much for your kind review it is appreciated and of course we look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Impressed with the standard of the room for the price. Had a great view across the city. Rooms very stylish and spacious. Staff were very polite and welcoming. Definitely be staying there again and would recomend.

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Adam, Thanks so much for your kind review it is appreciated and of course we look forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Essex
1 review
4 of 5 stars Reviewed 3 days ago NEW

I used the hotel for business so did not take advantage of the full offering. It was clean and comfortable but it took me three attempts to get through to someone for room service. The pillows are feathered which isn't ideal but housekeeping were prompt in supplying alternatives. Generally everything was ok and being close to the station was ideal... More

Review collected in partnership with this hotel

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Colin, Many thanks for highlighting what you enjoyed about your stay with us however I can see there is at least one opportunity for us to improve and so I will speak with our team. We hope to see you back here soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed here with my partner in one of the suites. The value for money and service were very poor. We were unable to instantly relax on arrival as I'd ordered some things in advance to be there on arrival and they had been forgotten by the hotel despite already being paid for and I had to make phone calls... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Alan, Many thanks for your kind review although I'm asking for some further detail as I'm not sure what you booked is what we offer so I hope you can help me to understand the concern a little better. It may be that you've reviewed the wrong hotel but I'm sure we'll be able to get to the position... More

Cologne, Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights at the hotel and ate in teh restaurant 1 night. Room was spacious, clean, comfortable and not too noisey given the location. Of particular note was the service provided by the restaurant staff on the evening of 22nd oct. I have eaten in the hotel restaurants of many manchester hotels and this has been the best; friendly,... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Graham, What a lovely review thank you and I'm so pleased that you have amplified your views of The Scottish Steak Club Restaurant as we do believe it delivers excellent value for money and service. We hope to see you back here soon. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

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Hotel Summarization (Beta)

What travelers say

  • Car park(39)
  • Very good(32)
  • Train station(17)
  • Short walk(13)
  • Great location(11)
  • City view room(11)
  • Staff were friendly(7)
  • Ipod dock(6)
  • Comfortable bed(6)
  • Flat screen TV(5)

Additional Information about Macdonald Manchester Hotel & Spa

Address: 91 London Road | Piccadilly, Manchester M1 2PG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester

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