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Mercure Manchester Piccadilly Hotel

Portland St, Piccadilly Plaza, Manchester M1 4PH, England
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1 room 1 guest
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Mercure Manchester Piccadilly Hotel
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1,844 Reviews from our TripAdvisor Community

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Traveler rating
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    789
    348
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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Wales
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Excellent location in the heart of Manchester, checking in was good however when we got to our room it smelled strongly of cigarette smoke, horrible, I telephoned 0 and they promptly agreed to move us, although we had to wait nearly 1/2 hour for change of key, the next room was ok. Size wise very small compared to their Novotel... More 

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barcelona
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The Mercure is in a great, central location. The hotel is not bad, but needs a bit of an update. The bathroom feels like you are staying at your granny's. Staff are pleasant, but there aren't many of them. There was a long queue to check-in and check-out.

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Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 1 night as part of a two night trip up North...the location is perfect and all staff whom we came into contact with were all friendly and attentive. In particular we noted that after an earlier visit to the bar for a pre drink and a later visit for a post drink, the barman remembered what... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Chenese H Thank you for sharing your experience of your one night stay with us as part of your one year weddding anniversary celebration; congratulations. I was really pleased to hear that you had a great stay with us and you felt that we delivered in all areas. It was particularly pleasing to hear of your experience in the... More 

kuwait
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 2 nights in garden suite . comfortable bed , very clean rooms . great location , just 5 min walk from Manchester Piccadilly station . easy check in and check out . steps from shopping malls and city center . great staff . you can get your breakfast in your room for only 5 GBP if... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear ben-3eed Thank you for your review. I am pleased that you enjoyed your time with us and that our location was a winner for you too. Many thanks too for your recommendation and hope that sometime in the future, we may have the opportunity to welcome you back again. Kind regards David Daly More 

Liverpool, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night, arrived at about 5:30pm and queued for about 30 minutes just to check in which was pretty annoying. We was given the choice of having a room with a view or having a room at the back of the hotel, where it would be quieter. We chose a room with a view, we were given... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Hannah M Many thanks for posting your review following your one night stay with us. I was sorry to hear that your check in experience was not a swift one and you also came across a maintenance issue within your bathroom. My apologies for the inconvenience caused. The respective members of my management team will be given visibility of... More 

Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here when traveling for work. Room quite small but very clean & modern with a nice bathroom. Perfect when staying for work might be a bit small if staying with a partner. I was on 11th floor & found room quiet, no traffic noise. Selection of tea, coffee & biscuits provided & easy to adjust air con available. The... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear KateJRR Many thanks for your review following your time with us on business. I was pleased to hear that on the whole you enjoyed your stay and that as and when you have need to be in Manchester for work, you will stay with us again. We therefore look forward to welcoming you back again soon. Kind regards David... More 

Brighton and Hove, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Exceeded expectations! Got a very clean twin room on the 11th floor that had a lovely view, tea and coffee making facilities (and a chocolate cookie!), ironing board and iron, hair dryer, toiletries, free WiFi and extremely comfortable beds. Fabulous location, everything you need (including Manchester Piccadilly station) is within walking distance. Front desk service was also recommended, although we... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Anu_the_Gnu Thank you for your review. We are so pleased that you enjoyed everything about your stay and my team and I look forward to having the pleasure of welcoming you back to the hotel again very soon. Kind regards David Daly More 

Manchester, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

A very comfortable stay. Clean room and good breakfast. We were out and about for most of the time but this was a good base for us. I think it is a little over priced but I think you’re paying more for the area rather than the hotel. We only stayed here as we found a good deal online, otherwise... More 

Was this review helpful? Yes 1
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear DanniRi Thank you for your review. I was pleased to hear that you had a comfortable stay with us and do hope that sometime in the future we may have the opportunity to welcome you back again. Kind regards David Daly More 

Doncaster
Level Contributor
12 reviews
3 of 5 stars Reviewed 1 week ago

I stayed here with my daughter for a city shopping break. The hotel is in an ideal location for the main shopping area of Manchester, China Town and Piccadilly Station. The hotel is very big and our room was on the top floor (14th). There was still some traffic noise at night due to the location, but I always use... More 

Was this review helpful? Yes
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Miss F Thank you for your review. I am pleased that you chose to stay with us and that the location of the hotel was ideal for your City shopping break with your daughter. On a future visit to the City, we trust that you will give us another opportunity to look after you. Kind regards David Daly More 

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