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Mercure Manchester Piccadilly Hotel

Portland St, Piccadilly Plaza, Manchester M1 4PH, England
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Mercure Manchester Piccadilly Hotel
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Ranked #51 of 116 Hotels in Manchester
A recent review
5 of 5 stars reviewed yesterday
Sonia S London, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Only came here for a seminar but since I took an overnight coach from London I found the staff especially helpful and courteous in letting me know that I could have the buffet breakfast (which was great!). The general facilities available were well kept.

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ashtead
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

Really good location in the centre near to transport shops and China town. Disappointing as a 4 start hotel and not representative of my Accor experience. When I arrived I needed help with my luggage. The only receptionist was busy with customers waiting. I asked a lady who looked like a member of the management teem for someone to help... More 

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Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Centrally located for both stations and airport, just a base between ultimate destinations. Nothing to comment on the rooms beyond acknowledging that the AC controls did function so no icebox feeling. The breakfast buffet was varied and value for money.

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear APCH28 Thank you for your review. Indeed our central location within the City is extremely popular with our guests and being close to all the major transport links too is of great benefit. On a future visit to Manchester, I do hope that we may have the opportunity to welcome you back again. Kind regards David Daly More 

Chester, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The entrance to the hotel from Portland Street seemed a bit daunting. There were quiet a few 'people' sitting on the pavement begging and drinking. The main entrance is nothing special, nor are the other floors in all honesty. The room we occupied was clean and the bed comfortable. Typical corporate hotel with just enough to justify the cost. Although... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Geoff G Thank you for your review. I can only apologise that the surrounding area of our hotel was not to your liking. We do normally receive positive feedback regarding the great location of the hotel; I am sorry that this matter gave you cause for concern. We do have differing room types at the hotel, from our classic... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There was nothing I could fault in this hotel....location is central....clean and tidy......we had a fab room.....booking In / out was easy and the stay was enjoyed by us all .....definitely stay again when in Manchester

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Cheryl T I was delighted to hear that you had a great stay with us with your family and I thank you for sharing your experience. We look forward to looking after you again as and when you next have plans to visit Manchester. Kind regards David Daly More 

Chester, United Kingdom
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here overnight for a friend's birthday night out in Manchester. It was chosen for the convenient location (its bang in the Centre, near the train station) and its reasonable price. Its a perfectly good hotel, with the usual mod cons. The rooms are ok, if on the small side (the beds are amazing though!) and the view of... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Shantele72 Thank you for your review. I was pleased to read that you too found our location ideal for your needs and that you had a great night's sleep. Although bed preference is down to personal choice, we very often do get positive feedback on the quality and comfort of our beds. As a 280 bedroomed hotel, with banqueting... More 

Barcelona, Spain
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent 6 nights there. As soon as I got there I felt very welcome by Lauriane (from Tolouse). She was kind and helpful, ready to fix any issues. Karl was just as nice. All the staff are great really.The hotel might need to update the rooms as they are a bit tired, especially the carpets and the rooms are... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Maria B Many thanks indeed for your review. I was delighted to hear that overall you had a pleasant stay with us and that Lauriane and Karl on Reception in particular, both made you feel so welcome. It will give me great pleasure to share your feedback with them. Thank you for your recommendation too and hope that maybe... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Location of the hotel is perfect, price is acceptable, the rooms are functional with all amenities that you should require on a overnight stay (e.g. ironing board / hairdryer). However the walls are paper thin and if you are unlucky as we were you are caught between two families (one either side) talking, making noise and watching action movies between... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Matthijs B Thank you for your review. I am sorry that your stay with us was marred as a result of noise transfer from other guests. Although I was pleased to hear that the team intervened in terms of trying to resolve the situation for you, I do appreciate the inconvenience caused at the time; for which I apologise.... More 

London, United Kingdom
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in this Mercure for 3 nights over a weekend. It is an average hotel in its class, the main benefits being a convenient location (near Piccaddilly train station and right next to Piccadilly gardens with its tram hub, and the nearby shops) and friendly and helpful staff. The building / decor was a little dated and a downside... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Bitesizedthoughts Thank you for your review. I was sorry to hear that we did not wow you on this occasion. Your feedback is appreciated but I do truly hope that sometime in the future we may have the opportunity to welcome you back again. Kind regards David Daly More 

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