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Mercure Manchester Piccadilly Hotel

4.0 of 5
Portland St, Piccadilly Plaza, Manchester M1 4PH, England
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Mercure Manchester Piccadilly Hotel
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Ranked #47 of 119 Hotels in Manchester
A recent review
3 of 5 stars reviewed 2 days ago
Nismo350z Weston super Mare, United Kingdom
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1,648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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Brisbane, Australia
2 reviews
1 of 5 stars Reviewed yesterday NEW

Stayed overnight and upon reviewing my credit card bill, I was overcharged for the room. Spoke to the accounts department over the phone who were unwilling to investigate at all as I did not have my booking confirmation email still. The rooms were average and the breakfast wasn't nice at all. The heater in the room didn't work well enough... More 

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
Top Contributor
82 reviews 82 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location, just a walk from Piccadilly Station and in the edge of Chinatown. The hotel is clean, rooms are spacious and well equipped. The restaurant, although I only had breakfast, is great and the service quick and efficient. One thing I will say is the lifts are a nightmare. The hotel has a lot... More 

Was this review helpful? Yes 1
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Nismo350z, Thank you for your review following your time with us. Our prime city centre location is indeed extremely popular with our guests as they can explore easily on foot all that Manchester has to offer. I was pleased that you found this to be the case too. I was pleased to hear you found your bedroom comfortable and... More 

Bridgend, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for one night on a business trip, on arrival the location was great and very convenient, 5 minute walk from from Manchester picadilly station. The reception was smooth and quick once I had my turn, although only two staff members at the desk, I was offered a discounted breakfast rate which was thoughtful. The room was clean, well maintained,... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear MZQ, Guest feedback is extremely important to us and I thank you for sharing your experience of your stay with us on business. I was pleased to hear that all in all you had a good stay. As and when your travels bring you back to Manchester I hope that we will have the opportunity to welcome you back... More 

Sliema, Malta
Top Contributor
213 reviews 213 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Mercure Piccadilly in Manchester is centrally located and withing walking distance to all major shops and restaurants. Very convenient parking and good sized and comfortable rooms. Very friendly and helpful staff.

Was this review helpful? Yes
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Lionel L, Many thanks indeed for your review and for sharing your experience. It really is appreciated that you have taken the time to do so. We look forward to welcoming you back again very soon. Kind Regards, David Daly More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed at this hotel last night after watching a show at the arena. Upon arrival the staff were so friendly and helpful, even trying to find a spare umbrella for me as it was raining, nothing was too much trouble. Rooms are compact but have all the facilities you need and we had a lovely view... More 

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Richard A Thank you for your review following your stay. I was delighted to hear that you and your husband had a pleasant stay with us. Our prime city centre location is extremely popular with our guests and I am pleased that you found this to be the case and that you enjoyed the views too from the hotel... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was great, but especially the staff. Very attentive and friendly. Special thanks to Maria in the restaurant and Danai at the front desk for providing excellent customer service. I look forward to staying here again.

Was this review helpful? Yes
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Lyndseyh84 Many thanks indeed for posting your review following your stay with us. I was delighted to hear that you had a great stay and in particular, your kind feedback regarding the team. Maria and Danai will be delighted too to see their names appearing in your feedback; it is always extremely pleasing when team members are recognised by... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The stay was brilliant! The room view was brilliant as you could see the whole of Piccadilly and more. The customer service was at a high standard through employee Harry pankowski who was open for any enquiries or questions.

Was this review helpful? Yes
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Roshni S Thank you for your review. I was really pleased to hear that you enjoyed your stay at the Mercure Manchetester Piccadilly Hotel and that Harry, in particular, shone out to you during your time with us. I will certainly ensure he sees sight of your feedback, which I know he will be delighted to receive. We hope... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The stay was exceptional. The room view was brilliant as you could see the whole of Piccadilly and more. The customer service was made pleasant through employee Harry pankowski who was open for any enquiries or questions.

Was this review helpful? Yes
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Kishan K Thank you for your review. I was delighted to hear too that you enjoyed your time with us and to hear of the level of service afforded to you by Harry. I will ensure he sees sight of your feedback, which I know he will be so pleased to receive. We look forward to welcoming you back... More 

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