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All 118 Manchester hotels

Mercure Manchester Piccadilly Hotel

4.0 of 5 Hotel   |   Portland St, Piccadilly Plaza, Manchester M1 4PH, England
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Mercure Manchester Piccadilly Hotel
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Ranked #40 of 118 Hotels in Manchester
A recent review
5 of 5 stars reviewed yesterday
Andrew J Taunton, England, United Kingdom
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1,373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taunton, England, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a pretty fussy business traveller, I have some important priorities: A decent shower, a decent bed, decent wifi and decent food!! Having stayed here when it was the Ramada, my expectations this time were very very low. I thought it was excellent. All of my expectations were exceeded. I thought the checkin was slow, breakfast service a bit slow... More

Was this review helpful? Yes 1
Brighton and Hove, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked to stay in this hotel recently on a Sunday evening, through Last Minute Secret Hotels. After finding out that the hotel I had booked was the Mercure and having read some of the reviews on TripAdvisor, I was concerned that the stay might not be as relaxing as I was hoping for but luckily I had no need... More

Was this review helpful? Yes 2
Kintbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night on a business trip. Was upgraded from a standard room to a really nice suite which was great, especially as for once I had a bit more time to relax than usual. Staff were really helpful, helped with a very good restaurant recommendation, room was clean, bed comfortable, breakfast very nice. Will use it... More

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear KimC Many thanks indeed for your review following you business stay with us. I was pleased to hear that you enjoyed the benefit of the upgrade that we were able to provide you on this occasion and that as a result of your experience, will look to stay with us again the next time you are in Manchester. With... More

UK
Top Contributor
173 reviews 173 reviews
19 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is not a 4 star in my eyes more like a 3. On first arrival when the cab driver droppd us off outside the car park entrance we was under the illusion that we had to walk up the car park ramp to get into the hotel and so we thought this surely can't be right but there was... More

Was this review helpful? Yes 1
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear 4lemons Thank you for your review. As an extremely well-known and popular hotel in the City, it did amaze me to hear that the taxi driver tried to drop you off at the bottom of our car ramp and can fully appreciate you questioning this. Ordinarily taxis come up the ramp and drop our guests directly outside our reception... More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for an evening event. The check in was a disaster we queued for 25mins to get checked in at a desk that was never fully staffed. The room was small but nice, clean, comfortable and well appointed. We requested a sewing kit which was delivered very promptly. The international suite was excellent. The bar afterwards... More

Was this review helpful? Yes 1
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Tony20000 Thank you for your review following your time with us whilst attending an event in the hotel. My apologies that you encountered a delayed check in and the frustration caused at the time. Please be assured that we do rota our teams according to business levels, however, like every check-in it is always nice to have a stagger... More

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Firstly the reception guy tried to charge us £25 for an upgrade we hadn't booked as the lady we were travelling with had done this. Then a lovely girl took over when he couldn't grasp this and helped us. We were taken to a room on 5th which was once a suite I presume. Smallest bed ever for a double... More

Was this review helpful? Yes 4
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear AmyMiddlesex It goes without saying that I was extremely disappointed to hear that you did not enjoy your time with us; please accept my apologies. Indeed many of our guests do have a super time with us, whether they be occupying a standard room, privilege or indeed a superior. I am only too sorry that as a result of... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Mercure as part of a training program through work; wasn’t sure what to expect, but was pleasantly surprised. Check in was quick and easy and the rooms were very comfy. Dined in the restaurant most nights, and the service was top rate. Special mention to Brigita and Crystal who were always willing to help any way they... More

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear TJ Many thanks for sharing your experience of your stay with us whilst attending a training program in the City. I was delighted to hear that you enjoyed your time with us and in particular, to read your positive feedback regarding your dining and breakfast experiences. It will certainly give me great pleasure to share your special mention to... More

Birkenhead, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel room is clean and the staff really friendly, haven't got any problems apart from hearing the person next door cough they're guts up all night and people slamming doors and talking all night they're really needs to be sound proofing added or something also room service was really nice but a tad over expensive, I can't fault this... More

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear AshleaB Thank you for your review. I was sorry to hear that you were disturbed by noise transfer on this occasion but was glad to hear that it did not totally mar your stay and that you enjoyed your time with us. On a future visit to the City, I do hope that we will have the pleasure of... More

London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 4 nights at the Mercure Manchester Piccadilly Hotel. The hotel is nicely located, right by Piccadilly Gardens and only a few minutes walk from Piccadilly train station. Loads of local amenities: Tesco, Mark & Spencer, Burger King, bars, etc. I booked Privilege room I wanted some extra comfort and space. The price difference between a classic room and... More

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David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear PhillipeP Thank you for your detailed review following your four night stay with us. Having got off to what would appear to be a pleasant stay in your privilege room, I was only too sorry to hear that it went down hill, due to the noise disturbance that you encountered from the family occupying the suite in the adjoining... More

Chelmsford, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

After a busy day at Media city - I needed a warm and comfortable place to stay overnight - The TV production company booked me in to here and it didn't disappoint. Friendly welcoming staff - well appointed and comfortable rooms and an excellent breakfast the following day the added bonus was that it was only a short distance from... More

Was this review helpful? Yes
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Dear Steve L I'm so pleased that your TV production company choose to book you into our hotel and was of course delighted to hear that we did not disappoint. I do thank you for taking the time and trouble to share your experience with your fellow Tripadvisor viewers; it is appreciated. As and when your travels may bring you... More

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Additional Information about Mercure Manchester Piccadilly Hotel

Address: Portland St, Piccadilly Plaza, Manchester M1 4PH, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Manchester Piccadilly Hotel 4*
Number of rooms: 280
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Also Known As:
Ramada Manchester
Manchester Ramada

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