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Hatters Hilton Chambers

15 Hilton Street | The Northern Quarter, Manchester M1 1JJ, England
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209 Reviews from our TripAdvisor Community

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Thailand
Level Contributor
98 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room I stayed was quite small but it was OK. The other facilities were awesome. I arrived early and I can leave the luggage in the storage room and went explore the town. After Checked out, I can stay in the common area up to 18.00 which was appropriate to the travel time by bus to another city.

Helpful?
Thank AomAmm
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My room was just horrible dirty never again , I was given a full refund so that's a positive, I had what looked like cum on the curtains . Showers didn't work staff where not too bad and location was great

Helpful?
Thank Daddyo1985

Travelers are raving about these Manchester hotels

Cardiff, United Kingdom
Level Contributor
225 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights on a stag do in November 2015. The best man booked this venue as it was fairly good value for a group of us to stay in - we had about 3 rooms between the group. Our room had 4 bunk beds in and was fairly standard of most hostels I've stayed in. Didn't have... More 

Helpful?
Thank TheLush101
Newark-on-Trent, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Hostel was OK and my room was quite nice,had a double ensuite room,floor boards very creaky and room very basic but clean and adequate for my one night stay,paid £89.00 for my nights stay and to be honest when I got there and saw the room I thought it was very over priced, about £50 would have been the right... More 

Helpful?
Thank willj69
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The hostel is quite shabby and rather seedy. I chose it only due to the cheap price for somewhere to stay after watching a show at Manchester Arena, which was only a short walk away. I only spoke to two members of staff and they seemed okay but not outstanding. The worst thing about this place was it's clientele. I... More 

Helpful?
Thank Iftica A
Hatters M, Reception Team at Hatters Hilton Chambers, responded to this review

Hello, We're sorry to hear that you had an unpleasant experience. We can assure you that Natalia doesn't have a rude bone in her body, and it was likely a language barrier, as she is Slovakian. While we hope to someday have a Ryan Gosling Library, we'll assume for now you mean the John Rylands Library ;) She most certainly... More 

Switzerland
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed there for the second time in two years. The rooms are clean enough, the staff is friendly and the location is good. We were 6 friends in a private room. Perhaps a bit cold in the room at night.

Helpful?
Thank Yan M
2 reviews
4 of 5 stars Reviewed January 8, 2016

We had a very good experience at Hatters Hilton Chambers, Manchester. It was clean, the shower was very good, and there was a kitchen. For breakfast there was bread, jam, coffee, tea and milk. The only think we didn't like is that there was a noise from the walls, it seemed a noise from pipes. In general, we think we... More 

Helpful?
Thank Tahuana S
Almerimar, Spain
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 7, 2016

The receptionist wasn't professional at all. She made fun of us as soon as we arrived, and I don't remember saying anything funny. Maybe it was because we were spanish, because of our accent... I don't know Apart from this, she gave us wrong instructions to get wifi connection, and in addition to this, she told us that the Ryan... More 

Helpful?
1 Thank Ainhoa_SO
Hatters M, Reception Team at Hatters Hilton Chambers, responded to this review

Hatters M, Reception Team at Hatters Hilton Chambers, responded to this review Hello, We're sorry to hear that you had an unpleasant experience. We can assure you that Natalia doesn't have a rude bone in her body, and it was likely a language barrier, as she is Slovakian. While we hope to someday have a Ryan Gosling Library, we'll assume... More 

London, United Kingdom
Level Contributor
134 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed December 30, 2015

Called to cancel a booking less than one hour after the official cancellation time eneded. Was charged the full price despite informing them the reason I couldnt come was because my father had just been taken into hospital and I needed to go to London to visit him. NO SYMPATHY/EMPATHY JUST MONEY GRABBING! DISGUSTING!!!!!

Helpful?
1 Thank JayJayBee123
Hatters M, Manager at Hatters Hilton Chambers, responded to this review

Hi, I'm sorry to hear about your reason you wanted to cancel. We did contact you explaining the policy and sympathising with you about the situation. A 24 hour cancelation policy is common in all accommodation providers. More 

London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

Absolute nightmare. Checked in to our 4 bed dorm - it smelt damp and was very cold. Asked about the heating and been told it would come up at 6pm. Waited but nothing happened. Girl at the reception was sure there were radiators but actually they weren't any! (She came to see for herself there wasn't any) I asked if... More 

Helpful?
1 Thank LordBerkshire
Hatters M, Manager at Hatters Hilton Chambers, responded to this review

Hi there, sorry to hear about your experience with us. We did try to rectify your problems with an extra heater. For a litlle bit extra we do have some private rooms at the hostel if you would like to stay with no other backpackers, just ask at reception and we can upgrade you. Thanks More 

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