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Hilton Manchester Deansgate

4.0 of 5
303 Deansgate, Manchester M3 4LQ, England
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Hilton Manchester Deansgate
Ranked #37 of 121 hotels in Manchester
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1,297 reviews from our community

Traveler rating
    480
    432
    195
    100
    90
See reviews for
Families
75
 
Couples
593
 
Solo
67
 
Business
289
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
IRELAND
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 18, 2013 NEW

Very poor recent experience here which was very disappointing given the excellent location and cutting edge design of the hotel. All let down by worse than motel-standard housekeeping and poor organisation. Arrived in the evening to be allocated my Executive Plus guestroom without problem, until I actually reached the room. The room had a bad stuffy smell and then I... More

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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2013 NEW

This was definitely a stay of two halves. Let's start with the good stuff... The staff (in the majority) are excellent - very polite, helpful and attentive. We were lucky enough to be on Floor 22, one from the top, and so had an amazing view across Manchester which was a real treat. We enjoyed having a swim and sauna... More

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uk
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 16, 2013 NEW via mobile

My friend and I spent a few hours at the spa at the Hilton on a travelzoo voucher . Included in the cost were 2 treatments , a facial and a massage . A few hours before we were due to arrive , Phil from the spa phoned to say one of the beauty therapists was ill so we would... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013 NEW

This hotel is amazing, stunning reception area and ultra efficient staff, The views from our room on the 16th floor were amazing, even better later on from the executive lounge on the 23rd floor. Definitely one of my favourite Manchester hotels.

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
May 15, 2013

Dear Guest Thank you for highlighting that we are one of your favourite hotels in Manchester, we really do appreciate it. I am pleased that we were able to offer you a warm and efficient welcome and that every single team member that you encountered throughout your stay was efficient. I am thrilled that you enjoyed the view from the... More

London
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

This hotel has everything covered. From the moment you walk through the door and your bags are taken to your room. Quick check in, lovely room, fantastic pool, great breakfast range and above all nothing phases the staff.

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
May 14, 2013

Dear Guest Thank you for sharing your positive feedback with everyone, we really do appreciate it. I am delighted that you enjoyed your stay with us and I am really pleased that you found our service, facilities and breakfast to be excellent. We hope that you will be able to return to the hotel in the future. Best wishes John... More

Newhaven, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

I do like this hotel. It is one of my top 4 hotels in central Manchester. I had a great room on the 14th floor, with a spectacular view looking out to the south of the city. The rooms have a contemporary feel and are unlike the 'usual' Hilton offering. The breakfast buffet is superb - I was only disappointed... More

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See 2 more reviews by ShazinDenton for Manchester
John M, General Manager at Hilton Manchester Deansgate, responded to this review
May 14, 2013

Dear Guest It was a pleasure to have you stay with us recently and I am glad that you had a comfortable stay with efficient service. Thank you for ranking us in your top 4 hotels in Manchester. This is a great compliment to us as Manchester has a large number of hotels to offer our visitors. I am pleased... More

Accrington, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2013 NEW

I decided that as it was my boyfriend's 21st birthday I wanted to treat him to something different, do something to spend some time together rather than just a present. I treated us to a nights stay at the Hilton and was not disappointed. Upon arrival they offered us a room upgrade, from the 4th floor to the 22nd floor.... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
May 15, 2013

Dear Guest We are delighted that you chose to stay with us to celebrate your partners 21st birthday. It was our pleasure to be able to look after you both during your stay and we thank you for allowing us to form part of your special celebrations. I am really pleased that we were able to upgrade your room on... More

Poole, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 13, 2013 NEW

The following extract of a letter to the Manchester Hilton explains my 'terrible' rating: "Thank you for your email and the letter attached. However, I am extremely disappointed with your letter for several reasons. Firstly, there is no letter of apology from the offenders for the abhorrent treatment of my daughter and I on the night in question. Secondly, there... More

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Lytham St Anne's, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2013 NEW

We have stayed here a handful of times, the most recent being last Summer. Overall this is a great hotel. Rooms have always been clean and very well maintained. The views of Manchester are fantastic. We have always stayed in Executive rooms. The Exec lounge has always been superb with a good selection of drinks and food available. The main... More

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See 4 more reviews by Plane_Talking_Travel for Manchester
John M, General Manager at Hilton Manchester Deansgate, responded to this review
May 15, 2013

Dear Guest I am pleased that you chose to stay with us in one of Executive rooms and that you were able to enjoy the hospitality of the team in the Executive Lounge. However, I was disappointed and surprised to read your comment regarding our Reception team members and I can assure you that the entire team have been given... More

Stockport, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 12, 2013

the views are great but the afternoon tea a total rip of cannot believe you only got 2 small sandwiches ,coffee and tea took a long time to arrive very poor for the money you pay .would not recommend it to friends need a little more choice .stick to the midland hotel no comparison .

Was this review helpful? Yes 2
John M, General Manager at Hilton Manchester Deansgate, responded to this review
May 13, 2013

Dear Guest I would like to take this opportunity to thank you for taking the time to complete this review following your visit to Hilton Manchester Deansgate. I am disappointed to receive your comments as we ordinarily receive a high number of compliments relating to the service and offering of our Afternoon Tea. I can assure you that I have... More

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Hotel Summarization (Beta)

What travelers say

  • Cloud bar(43)
  • Executive Lounge(30)
  • Very good(21)
  • Great view(18)
  • Car park(16)
  • Ceiling window(12)
  • Room service(8)
  • Friendly and helpful(7)
  • Ground floor(6)
  • Alcoholic drinks(3)

Additional Information about Hilton Manchester Deansgate

Address: 303 Deansgate, Manchester M3 4LQ, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotels in Manchester
#18 Luxury Hotels in Manchester
#22 Family Hotels in Manchester
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Hilton Manchester Deansgate Hotel Manchester
Hilton Manchester Deansgate Hotel
Hilton Manchester
Hilton International Manchester
Manchester Hilton
Hilton Deansgate

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Hilton Manchester Deansgate
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