Stayed at The Hilton for 2 nights (Fri 5th & Sat 6th March), it was my partners 40th birthday so wanted something a bit special. There was a bit of a mix up when we checked in, the staff- although pleasant were not exactly welcoming. At first we were told that there was a mix up with the booking &... more

Me and my husband have been to the Hilton Hotel several times when going for drinks in cloud 23. We were celebrating our first year wedding anniversary which my husband booked as a surprise. On arrival we waited 20 minutes to get booked in and found they had made a error with our booking. Finally we made it to the... more

If in Manchester on business and leisure stay at this hotel. New. Modern. Clean. Attentive Staff. Close to ALL Manchester has to Offer.......Then the view from rooms or Executive Lounge is awesome - right across the city or look down to the streets below. How Manchester has changed over the last 10 years - continually changing and improving. Check-in smooth.... more

Second time we have stayed here, the last time being 2 years ago. we stayed in an executive room on the 19th floor. The views over manchester are spectacular and the staff were friendly and helpful. However, the room was a little tired with grubby carpets and the tiling in the bathroom was in need of a re-grout. The services... more

I'll get my grumble out of the way first... we booked an Executive Plus room using Tesco Clubcard deal tokens. This deal includes breakfast - a proper Hilton breakfast, not the little breakfast snacks in the executive lounge. However, nobody at the Hilton Deansgate seemed to be aware of this - and phoning their Customer Services on a Saturday proved... more

I stayed in an executive plus room with my partner for the weekend. In certain areas, the hotel is fantastic. The location is good, the service is ok and the rooms are good. We loved the jacuzzi bath, big bed and remote control TV above the bath. Sadly, the room was not well maintained. Air con did not work and... more

We stayed at the Deansgate Hilton to celebrate Valentine's Day and it didn't disappoint. We booked our King Executive Plus room during the Hilton January sale which made it much more affordable and about £60 cheaper than the normal rate. As most people have commented upon, the views are stunning- we were on the 16th floor and we spent a... more

Booked a xmas do for my work and no end of cock ups colleagues couldnt check in, rooms were disgusting service and attidude of the staff was horrendous i ended up doing the organising myself practically. One of my collegues was transfered into three differnt rooms. The bill was wrong and over charged us by £300 and took monies without... more

Booked this hotel for my wife's 30th Birthday. We booked an executive room and our booking was paid in full in advanced using a agent. On arrival they receptionist would not check us in as I had forgotten to bing my e-mail confirmation with me. So I had to log onto the internet within the hotel and send them my... more