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All 117 Manchester hotels

Hilton Manchester Deansgate

4.0 of 5 Hotel   |   303 Deansgate, Manchester M3 4LQ, England
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Ranked #39 of 117 hotels in Manchester
A recent review
5 of 5 stars reviewed yesterday
roaringjam Glasgow
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2,069 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (429)
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Glasgow
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night while visiting Manchester. The hotel is a skyscraper and has a very popular bar/restaurant called cloud 23 on the 23rd floor. It is well situated for walking around the centre of Manchester and there is an NCP car park next to it. Staff were efficient and friendly. We had a King Executive room on the... More

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cheshire, uk
Contributor
12 reviews 12 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

A group of 6 friends booked 1 suite & 2 executive rooms for a one night stay to celebrate my friend's 40th. Arranged early check in to the suite so able to arrive at 12 noon & decorate the room. Fabulous suite & rooms but only downside in the suite was NO FULL LENGTH MIRROR which we definitely needed!!! Customer... More

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cheshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great beds and linen, fantastic quality furnishings. Helpful staff at main desk. Peaceful spa area. Awful breakfast, serve yourself buffet style, cold food sitting in trays, slow, un attentive staff wandering round tables. Plus you had to stand around waiting to makw your own toast..when it costs £25 per person (and there was 4 if us) you expect a little... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I cannot thank the Hilton enough for making a visit to Cloud 23 a magical occasion. Our amazing friend was celebrating her 100th birthday - yes, really! Afternoon Tea was the order of the day and Cloud 23 a fitting venue. I cannot praise the Hilton staff too highly. Our friend was welcomed personally by a doorman, escorted to the... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest I am delighted that you chose to celebrate your friends 100th birthday us. The entire team at Hilton Manchester Deansgate were honoured and delighted to be able to form part of these wonderful and joyous celebrations. I am absolutely delighted that Afternoon Tea in Cloud 23 was enjoyed by all and I am thrilled that you found all... More

1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

The customer service we received was truly appalling. Whilst checking in, a mere 15 minutes, our car was booked in the drop off zone. The staff were extremely unhelpful in how we could dispute the fine, continuly passing the blame and lying to us about the situation, even saying the car was there for 2 hours which cameras proved otherwise.... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest I would like to take this opportunity to thank you for taking the time to complete this review. I am disappointed to receive your feedback, and as such, I would be grateful if you could provide us with your telephone number so that we may contact you at your convenience to discuss your experience in detail. Please contact... More

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with a colleague last week on business and was really impressed with the level of service we received from every member of staff we met. From check in to a tour of the conference and banqueting suites we got great customer service nothing was too much trouble for anyone we met. For a busy city centre hotel... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for choosing to stay with us on a business trip to Manchester. I am delighted to learn that you were impressed with our level of service; I have certainly shared this with my team. The team at Hilton Manchester Deansgate are delighted to be able to offer you a warm welcome and efficient service and we... More

Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent one night in this hotel which is perfectly located on Deansgate, a 10 minute walk to the main shopping area and round the corner from The Comedy Store which we visited (fabulous!). The hotel consists of the first 23 floors of a high rise building - I think the rest of it is apartments. It has a very... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for choosing to stay with us recently; it was our pleasure to have you with us. I am really pleased that you were able to stay in a one of our Executive rooms which allowed you to enjoy the hospitality of the team in our Executive Lounge whilst enjoying the spectacular views of Manchester and beyond.... More

Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

We found Hilton Deansgate convenient as the Metro Link and many restaurants and eateries are closed by. The staff are friendly and helpful, especially Brian from the concierge. He was very patient and recommended some good places to visit and dine. The room is spacious, nice, clean and bright and has a nice city view. Visit to Cloud 23 is... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for staying with us recently I am pleased that we formed a convenient base for your visit to Manchester. I am pleased that we were able to offer you a warm and efficient welcome on your arrival to the hotel. I can assure you that Brian from our Concierge team has been made aware of your... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, great views from my room, ask for top floors, bar was ok, have to book even if you staying in hotel, otherwise have to wait in live queue,slow service but cocktails were, location was great with plenty of bars around, very recommended.

Was this review helpful? Yes
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest My team and I were more than happy to have you stay with us recently and I am delighted that you had a fantastic stay and that you enjoyed the service and the facilities that the hotel had to offer. I am pleased that like a lot of our other guests, you found our location to be suitable... More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here early august in a family group. From start to finish we were all very impressed, executive rooms with access to the executive lounge being the highlight as we could relax with views across the city and beyond. We had booked a table at Cloud 23 although we're not told that food finished before this but this wasn't... More

Was this review helpful? Yes
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest I am absolutely thrilled that you and your family had a great stay with us. I am thrilled that you enjoyed your time in our 23rd floor Executive Lounge and that you were able to appreciate the spectacular views which enjoying the offerings in the lounge. We are pleased that you enjoyed your breakfast prior to your departure,... More

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Additional Information about Hilton Manchester Deansgate

Address: 303 Deansgate, Manchester M3 4LQ, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Manchester Deansgate 4*
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Also Known As:
Hilton Manchester Deansgate Hotel Manchester
Manchester Hilton
Hilton Deansgate

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Business Hotel in Manchester #22 Family Hotel in Manchester #22 Luxury Hotel in Manchester #42 Romantic Hotel in Manchester
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Number of rooms
279

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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