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Hilton Manchester Deansgate

4.0 of 5
303 Deansgate, Manchester M3 4LQ, England
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Hilton Manchester Deansgate
Ranked #34 of 121 hotels in Manchester
4.0 of 5 stars 794 Reviews
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794 reviews from our community

What travelers say about this hotel
  • Executive Lounge(32)
  • Cloud bar(31)
  • Very good(18)
  • Great view(14)
  • Car park(12)
  • Ceiling window(10)
  • Friendly and helpful(9)
  • Alcoholic drinks(8)
  • Flat screen TV(3)
  • Room service(3)
Traveler rating
    287
    271
    117
    63
    56
Only show reviews for Family (34) | Couples (387) | Business (195)
Date Rating
Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

Stayed last week with a bunch of guys for a stag do, the receptionist made us all very welcome and we were promptly booked into our rooms. "Usual Hilton Quality" Had a couple of drinks in Cloud 23, great views over Manchester, great for taking your wife / girlfriend rather than a bunch of guys. Excellent breakfast and service the... More

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manchester
1 review
2 of 5 stars Reviewed May 24, 2012 NEW

It was my husbands 60th birthday and I had booked a meal in the restaurant for our family total 8 people.We were to have pre dinner drinks but was prevented from doing so because of a corporate evenr I had not been informed of this at booking.The member of staff at the lift was not helpfuk and said "If you... More

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St. Albans, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2012 NEW
2
people found this review helpful

I booked a room at this hotel for a Saturday night, however was notified at 3pm on Thursday afternoon that they had overbooked the hotel and were no longer able to honour the reservation. I was offered a room at the Hilton Manchester Airport hotel as an alternative- how they see an airport hotel 30mins outside of Manchester with none... More

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York, United Kingdom
1 review
1 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

I booked two rooms for a colleague and myself, two weeks in advance. We arrived and were told that the "system" had overbooked the hotel and that there were no rooms for us. We wre further told that arrangements had been made for us to be accommodated in another hotel and half an hour later a taxi arrived to take... More

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Bucharest
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 24, 2012 NEW

You expect a lot of Hilton Hotels and sometimes it must be hard to live up to that. However having stayed in the Hilton Manchester 4 times over the course of the the last 6 weeks I don't think the hotel lived up to it once. The issues weren't huge but just showed a lack of attention. rooms with missing... More

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Manchester, United Kingdom
1 review
2 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

Such a lovely venue but absolutely terrible service at the Hilton, mainly in Cloud 23. If you're not a trashy footballer unfortunately you get treated like a peasant. Had to complain several times at the slow service until eventually the manager came to speak with me who was nonchalant and unhelpful. Would not go to again, real shame. More

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Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW

We have stayed at the Hilton Deansgate before & really enjoyed it. I was a bit concerned this time about previous reviews saying that it was run down & dirty. This is not the case at all. We were upgraded to an Executive room which was very nice indeed & spotless, not at all run down . The bed was... More

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John McLaughlin, General Manager at Hilton Manchester Deansgate, responded to this review
May 24, 2012

Dear Guest Thank you for completing this review and for sharing your positive feedback with everyone. I am really pleased that you found all team members to be welcoming and attentive during your stay and that you enjoyed your breakfast and time in our 23rd floor Executive Lounge. I am really glad that you had a great night’s sleep in... More

Lancashire
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

Stayed at this hotel as wanted to try it and visit the famous Cloud 23 Bar We were greeted immediately as we entered hotel and the check in was excellent I had opted for an upgrade on e mail and was told it we had been successful so it was an exec room on 16th floor with exec lounge access... More

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Market Drayton
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

We must admit to being a little put off by the reviews left on Trip Advisor, but we really enjoyed it, smart hotel and great location for everything that Manchester has to offer. The staff were friendly and we found the food great. More

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John McLaughlin, General Manager at Hilton Manchester Deansgate, responded to this review
May 23, 2012

Dear Guest Thank you for your kind words. I am delighted that you had a great stay with us and we very much look forward to welcoming you back to the hotel when you next visit Manchester. Best wishes John McLaughlin General Manager More

Guildford UK
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2012

Service very friendly and helpful here, and the rooms were nice if not a little small. Shame that the night we were there the TV was being upgraded and we could only get 3 channels but so be it. Cocktails at the bar on the 23rd floor are not as nice as some i have had and if you are... More

Was this review helpful? Yes
John McLaughlin, General Manager at Hilton Manchester Deansgate, responded to this review
May 23, 2012

Dear Guest Thank you for completing this review and for sharing your positive feedback with everyone. I am really pleased that you found all team members and our service to be welcoming and attentive and that you were looked after you during your stay with us. I am sorry that your stay coincided with our television upgrade. I am pleased... More

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Additional Information about Hilton Manchester Deansgate

  • Hilton Manchester
  • Hilton International Manchester
  • Manchester Hilton
  • Hilton Deansgate
Address: 303 Deansgate, Manchester M3 4LQ, England
Price Range: $$

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