This was definitely a stay of two halves. Let's start with the good stuff... The staff (in the majority) are excellent - very polite, helpful and attentive. We were lucky enough to be on Floor 22, one from the top, and so had an amazing view across Manchester which was a real treat. We enjoyed having a swim and sauna... More

My friend and I spent a few hours at the spa at the Hilton on a travelzoo voucher . Included in the cost were 2 treatments , a facial and a massage . A few hours before we were due to arrive , Phil from the spa phoned to say one of the beauty therapists was ill so we would... More

This hotel is amazing, stunning reception area and ultra efficient staff, The views from our room on the 16th floor were amazing, even better later on from the executive lounge on the 23rd floor. Definitely one of my favourite Manchester hotels.

This hotel has everything covered. From the moment you walk through the door and your bags are taken to your room. Quick check in, lovely room, fantastic pool, great breakfast range and above all nothing phases the staff.

I do like this hotel. It is one of my top 4 hotels in central Manchester. I had a great room on the 14th floor, with a spectacular view looking out to the south of the city. The rooms have a contemporary feel and are unlike the 'usual' Hilton offering. The breakfast buffet is superb - I was only disappointed... More

I decided that as it was my boyfriend's 21st birthday I wanted to treat him to something different, do something to spend some time together rather than just a present. I treated us to a nights stay at the Hilton and was not disappointed. Upon arrival they offered us a room upgrade, from the 4th floor to the 22nd floor.... More

The following extract of a letter to the Manchester Hilton explains my 'terrible' rating: "Thank you for your email and the letter attached. However, I am extremely disappointed with your letter for several reasons. Firstly, there is no letter of apology from the offenders for the abhorrent treatment of my daughter and I on the night in question. Secondly, there... More

We have stayed here a handful of times, the most recent being last Summer. Overall this is a great hotel. Rooms have always been clean and very well maintained. The views of Manchester are fantastic. We have always stayed in Executive rooms. The Exec lounge has always been superb with a good selection of drinks and food available. The main... More

the views are great but the afternoon tea a total rip of cannot believe you only got 2 small sandwiches ,coffee and tea took a long time to arrive very poor for the money you pay .would not recommend it to friends need a little more choice .stick to the midland hotel no comparison .