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Hilton Manchester Deansgate

4.0 of 5 303 Deansgate, Manchester M3 4LQ, England
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2,089 Reviews 4 of 5 stars
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Hilton Manchester Deansgate
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Hilton Manchester Deansgate
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2,089 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

All in all a good stay at the Hilton Deansgate. Check in was quick and easy and the reception staff were very helpful. Rooms were clean and a good size but lacked upkeep in some areas. Surfaces were scratched/marked, there was a stain on one of the pillow cases, shower door didnt shut properly. All small minor things but wouldnt... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

Stayed here as a Christmas present for my boyfriend back in January. I have never stayed at a hilton but I was expecting it to be all singing and dancing and I was rather disappointed. We had afternoon tea which was over priced and low value for money, there are many other places I have had afternoon tea that is... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for taking the time to review the hotel following your stay with us 8 months ago. I am disappointed to receive your comments as we ordinarily receive a high number of compliments relating to the service, cocktails and offering of our Afternoon Tea. I can assure you that I have shared your feedback with the Kitchen... More

Sheffield England
Top Contributor
50 reviews 50 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a girly shopping trip and night out, and overall we were happy with hotel. We went in the Cloud 23 bar, and the hotel was in the right location for us. I'm not sure this is really 5 star! No bathrobes, slippers or wifi ! When I received my credit card statement 10 days or so... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for staying with us recently and thank you for your feedback. I note your comment regarding there being no robes or slippers in your room. Unfortunately without a room number I am unable to offer an exact explanation. The current Hilton Standard for our level of hotel, 4 star deluxe does not insist that we provide... More

Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here in sunday 10 august for 1 night as a couple, got a shock when we wanted to park our car as all secure car parks were £15+, even unsecure pay and display were £11 overnight. We checked in mid afternoon which was done swiftly and politely, The room was on the 17th floor which was clean &... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for choosing to stay with us recently; it was our pleasure to have you with us. I am pleased that we were able to offer you an early check in to enhance your experience. Thank you for upgrading to stay in a one of our Executive rooms which allowed you to enjoy the hospitality of the... More

Dunfermline, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good business hotel but a bit tired now! Gym needs to be bigger and wifi is poor in rooms? Restaurant is large and a bit cold, menu is okay but over priced for what you get. In summary hotel is fine but more 4 than 5 star

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John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest It was our pleasure to have you stay with us recently whilst you were in the city on business. Thank you for visiting our leisure facilities during your stay. I appreciate that our leisure facilities are not the largest; however they were designed to compliment the building design. I am sorry that you felt the restaurant felt lacked... More

Carmarthenshire, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have high expectations at a flagship Hilton as I spend up to 120 nights a year in Hiltons. The Deansgate doesn't usually disappoint. I normally manage to get a high floor and access to the Executive lounge for breakfast on the 23rd floor. The rooms are clean and well furnished - floor to ceiling windows and large comfy beds.... More

Was this review helpful? Yes 1
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for your loyalty to Hilton hotel, this is highly appreciated. We were pleased to be able to welcome you to Hilton Manchester Deansgate. I am really pleased that you enjoyed your 22nd floor guest room which offered you all amenities to make your stay a comfortable one. I am delighted that you were able enjoy the... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My Aunty and Cousin came up to stay and we booked an Executive Room at the Hilton Hotel Manchester Deansgate and it is so worth paying the extra for the upgrade. We spent most of the wet afternoon soacking up one of the best views over manchester in the Executive Lounge on the 23rd floor, (without the queues of Cloud... More

Was this review helpful? Yes 1
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for choosing to stay with us recently; it was our pleasure to have you and your family with us. I am thrilled that you were able to stay in a one of our Executive rooms which allowed you to enjoy the hospitality of the team in our Executive Lounge whilst enjoying the spectacular views of Manchester... More

Burnley, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed in an executive suite and although I haven't stayed in any of the other rooms I would say its worth the extra money. The suites have the best views and access to executive lounge, which is located on the same floor as cloud 23 so the views are just as spectacular. The room was very clean and had... More

Was this review helpful? Yes
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for choosing to stay with us recently in an Executive Suite which offered you access to our 23rd floor Executive Lounge. I am thrilled that you enjoyed the hospitality of the team in the Executive Lounge during your stay. However, I am disappointed to read your comments following your visit to Spa 303 within Hilton Manchester... More

Nottingham, England, United Kingdom
Top Contributor
77 reviews 77 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location in Deansgate and the room we stayed in boasts an amazing view of the city below especially because we were on the 23rd floor. My partner and I were upgraded to an executive room which was a decent size, not the biggest I've ever stayed in but everything was of a very high... More

Was this review helpful? Yes
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for booking to stay with us recently. I am pleased that we were able to offer you an upgrade on your arrival which granted access to our 23rd floor Executive Lounge. The breakfast offering in the Executive Lounge is a reduced offering; however this should not affect the quality. Should you wish to enjoy breakfast in... More

Dubai, United Arab Emirates
Top Contributor
107 reviews 107 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Well, I have stayed in a few hotels, and a few Hiltons. Whilst it wasnt terrible, it just is not good enough for a city centre Hilton! I booked four rooms, checked them all in at 1630, check in time being 1500 of course. One room wasnt ready, the executive king, my room. Not good enough at 1630 as I... More

Was this review helpful? Yes
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for taking the time to write this review following your recent stay with us. I was disappointed that one of the four rooms were unable to check in at 15:00. Unfortunately on occasions Housekeeping find themselves under pressure to service all of the rooms in preparation for check in and I am sorry that we failed... More

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Additional Information about Hilton Manchester Deansgate

Address: 303 Deansgate, Manchester M3 4LQ, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Manchester Deansgate 4*
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Also Known As:
Hilton Manchester Deansgate Hotel Manchester
Manchester Hilton
Hilton Deansgate

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Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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