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Hendam House Hotel

3 - 4 Beechmount, Harpurhey, Manchester M9 5XS, England (Formerly Citi Mansions)
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183 Reviews from our TripAdvisor Community

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Traveler rating
    32
    35
    13
    12
    91
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10
28
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (183)
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    (40)
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Lincoln, United Kingdom
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Yes it was cheap and I didn't expect any luxury but this was revolting. Room stunk of something nasty, broken sockets, holes in furniture, mattress was just springs covered in a material!! Didn't dare open window during the night, so nearly suffocated instead. Shared bathroom which was vile, This is a hostel so do not rely on photo shown. The... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 days ago NEW

Don't let the bad reviews put you off this place is a gem! It does exactly what it says on the tin, its friendly, welcoming and upbeat staff were very helpful at offering advice on where we should go, taxis to use and how not to get scammed at tourists. Shared bathrooms where clean but not enough mirrors. I would... More 

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2 of 5 stars Reviewed 1 week ago NEW

We arrived to the door and we rang the bell and knocked for 30 minutes before a male staff came to answer the door. it was cold and dark out we were absolutely mortified (despite informing the hotel at booking that we would be checking in late). All the phone numbers given were off including the one to ring if... More 

Was this review helpful? Yes 1

Travelers are raving about these Manchester hotels

Essex, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst place I've ever stayed at! Reception staff unprofessional, strong smells of majauna coming through, rubbish bags left in corridors. Shared bathrooms with were thilthy made this place a hostel. We stayed here with a 2 year old but was reassured by family we would leave as soon as we woke up otherwise I would have left straight away! Hairs... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Attatched picture is what we slept in, pure filth! When cimplained nothing got done and no appologie also complained about noise of other guests nothing got done about that either even tho we was woken at 3am by the inconsiderate group beyond a joke! Will never stay again. I advise other people looking to stay in manchester steer clear of... More 

Was this review helpful? Yes 1
Woking, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

A couple of us booked a last minute double room overnight to be ready for an early race next morning at the park, 10 minute drive from the hotel. Staff called us at 21:30 to tell us there was a £6.00 charge per hour or part-of, if we were showing up after 22:00. I had called them at 14:00 same... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago

We originally booked though booking.com for a double room but when we rung to confirm booking etc. we found out it was a triple room. The hotel owners were nice enough to swap us to a room with a double bed. However when we arrived we were shown to a tiny box room with a single bed which was above... More 

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Leeds, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 9, 2015

Stayed here last Friday for one night with friends, room was nice and clean 2 double beds for four of us to crash in good value at £30 each for the night staff were great really helpful Dale and Ty who were working, really nice lads would definately stay again if going to Manchester for a night out when we... More 

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York, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stayed here when we attended Parklife festival. Was limited with availability due to leaving it too late. This place came up with availability. Paid £220 for a triple room which i thought was really pricey but it comes down to supply/demand. Arrived, not the prettiest part of Manchester, with a disused/boarded up NHS building opposite. When we arrived the whole... More 

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Telford, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 10, 2015

Stayed here with 5 other girls for the night in the same room, so three bunk beds which was fun to say the least! The room was quite clean, they were still cleaning whilst we arrived so only had to wait for five minutes. The room has a television which was perfect for pre drinking music, and the room was... More 

Was this review helpful? Yes 3
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