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Holiday Inn Manchester Central Park

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888 Oldham Road, Manchester M40 2BS, England (Formerly Quality Hotel)
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Holiday Inn Manchester Central Park
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Holiday Inn Manchester Central Park
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236 reviews from our community

Traveler rating
    50
    81
    64
    20
    21
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15
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101
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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York, UK
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is well situated for events at the Eithad Stadium and for accessing the centre of Manchester which makes its location a plus point. It is however just off a main road and there is not much around, the area has little to offer. The reception staff were very helpful, our room keys would not work almost every time... More 

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Luton
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have travelled to this particular hotel on a number of occasion and have always recieved excellent service but on this occasion the service was first class. very speedy check in and out, staff very helpul and friend and room comfortable and clean.

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MCHCP, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Andrew, Thank you for your lovely review! All the staff pride themselves on offering the highest standard of customer service. We are glad you had an enjoyable stay with us and hope to come you back again soon. Kindest Regards Helen Guest Services Manager More 

Ashford, United Kingdom
Top Contributor
50 reviews 50 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

A bit out of the way if you need to be close to the city centre, but did the job for me as I was on business in the area. Hotel staff all very welcoming, and easily checked in, The room, average, bed not very comfortable and pillows a bit lumpy! Hotel seemed busy with visitors staying to attend the... More 

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MCHCP, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Scott. Thank you for your feedback. We are currently updating our bedrooms, and I hope you will return to see all the changes we are making in the bedrooms. I wasn't aware of any issues with our heating or air con system but I will certainly have our maintenance team check for any issues that could be causing any... More 

Reading, United Kingdom
Top Contributor
67 reviews 67 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here on business for a night - it was a good location and close to a metro station. Reception staff good and welcoming Restaurant breakfast staff were friendly and it was therefore a surprise that food was not restocked quickly Room was clean and had a good sized bed Parking available and felt secure Would go again if... More 

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Worthing, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

Had to go to Manchester for a family funeral, and this hotel was geographically well-placed, and appeared to have all that was necessary. The room was very clean, with a nice bathroom; although the bed was very slightly lumpy. I couldn't get onto the internet, and had to ask at reception if it was indeed available in all rooms: I... More 

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MCHCP, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Judy, I'm glad you had a pleasant stay with us. I'm happy to see your room was clean and in regards to the bed we have new mattresses on the way and we hope this will improve the comfort of our guest's stay. I'm sorry to see you had an issue connecting to our internet, it so free throughout... More 

1 review
1 of 5 stars Reviewed February 17, 2015

Beware of staying on the 3rd floor. There is an unbearably loud buzzing noise generated by "the heating pipes" (as reception tell me) that will keep you awake all night and is the perfect way to waste the exhorbitant amount of money this hotel charge for the night. It isn't the pipes, it is clearly a pump/motor somewhere above the... More 

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MCHCP, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Chriswh72, I am sorry to see you had an unpleasant stay with us. I have not been made aware of any issues with our heating pipes, or had any complaints from other guests in regards with this issue. If we you like to contact me directly in regards to the problems you experienced, my email address is; gec@himanchestercentralpark.com Kindest... More 

Farnsfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 14, 2015

Booked online on 19th Jan and confirmed by IHG group reply, re-confirmed on 11th Feb - a double room with en-suite plus Kingsize bed and Non-smoking room - arrived at 21:00 to be allocated a twin, smoking room that reeks of smoke - went to desk to sort this out to be advised hotel full and nothing could be done... More 

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IHGCare, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Simon W, Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to... More 

UK
Top Contributor
132 reviews 132 reviews
84 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed February 12, 2015

This is not a bad hotel, but it does suffer from being surrounded in security gates that makes it feel unfriendly and in a dangerous area. It is then rather dated. The rooms have standard HI furniture but can be odd shapes and either too cold or too hot. However, they are clean and everything works. The bar is functional,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Hawkwind1966, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff being friendly. However, we’re sorry we fell below your expectation regarding breakfast selection and the room temperature. We will address these concerns. I assure you that the feedback of... More 

San Francisco Bay Area
Top Contributor
91 reviews 91 reviews
91 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 9, 2015

Though check-in was a bit cumbersome, the staff was friendly. The hallway on our floor reeked of cigarette smoke, which wafted into our room; we didn't realize this hotel had smoking rooms, which started right next door to our non-smoking room--not good for allergy sufferers. Our room was clean and large enough. It felt more like a budget hotel, though.... More 

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MCHCP, Guest Relations Manager at Holiday Inn Manchester Central Park, responded to this review

Dear Guest, I am Sorry to hear that you had a disappointing stay due to the smoking rooms. We do floors that are completely non smoking and should you choose to return we can allocate you one of these rooms. I am glad you found our staff friendly and found the bathroom cleaned to a good standard. We are currently... More 

Bracknell
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 28, 2015

My heart sank when I first saw this hotel - it was dark and snowing and the place looks like a fortress with high fences and security lights. Once I found my way in though everything was fine and the reception people were pleasant and helpful. The rooms are not the best I have ever had in a Holiday Inn... More 

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MCHCP, General Manager at Holiday Inn Manchester Central Park, responded to this review

Dear ultrak3wl Thank you for your review. I am so glad that you found warmth from our team compared to a cold outside... We are refurbishing and slowly but surely getting there. There are a couple of restaurants that are walkable and Reception are able to provide details. Our menu this month was reduced, so I do apologise for the... More 

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