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Imperial Hotel

157 Hathersage Road, Manchester M13 0HY, England
Hotel amenities
Imperial Hotel
Best prices for: 1 room 1 guest
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87 reviews from our community

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    51
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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  • All months
    (87)
  • Mar-May only
    (20)
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    (23)
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    (27)
  • Dec-Feb only
    (17)
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Leeds, United Kingdom
1 review
3 of 5 stars Reviewed January 29, 2015

after reading reviews i was in two minds to book. As there was nowhere else available i booked at the imperial. After finding out it is under new management thought id give it ago. Was very pleased with customer service had help with my bags. The room was basic the towles seen better days i asked the cleaner for some... More 

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Manchester, United Kingdom
1 review
4 of 5 stars Reviewed October 20, 2014

The new direction has really improved the quality of the staff, the rooms and the general mood in the hotel. The accent is over the customer freedom and independancy. The breakfast is delicious and the cook really nice ! The rooms are clean, and delicate attentions such as serving tea and coffee are always offered. The staff is really welcoming... More 

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 6, 2014

The hotel was horrendous; there was no lifts or bell boys to carry heavy luggages for customers. The reception was locked; a staff member had to come unlock it before access to the reception was granted. The staff's attitude was uncaring, unconcerned with me. The rooms were a catastrophe; the sheets were filthy and unwashed, the interiors of the room... More 

Was this review helpful? Yes 4

Travelers are raving about these Manchester hotels

Windsor and Maidenhead, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

The hotel is now under new management and has recently been refurbished.The staff were friendly on my very late arrival and although the first night could have been a better experience the matter was resolved quickly and efficiently by the manager" Maz" .Consequently my remaining days at the hotel could not have been better.The breakfast staff were also most obliging.,and... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2014

I read the reviews here after being booked in and arrived with some trepidation. I was greatly relieved. The hotel has just been refurbished and is under new management. My room is clean and newly carpeted and decorated. the staff couldn't be more helpful and friendly. It is a basic hotel, but it is kept clean and the breakfast was... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed May 21, 2014

I was worried after reading some bad reviews about this hotel, however after being advised it had recently changed hands my partner and I thought we'd give it a go! The accommodation was basic. The service however was good and what prompted me to write a review. The gentlemen on reception on the morning was particularly helpful, chatty and smiley.... More 

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Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 7, 2014

My friend and I booked The Imperial hotel as bit of a last minute as we got tickets for a Man Utd game. When we first arrived there was 2 women at the reception. They barely said a word and struggled to crack a smile between them. We headed to the room up stairs where the carpet was a hurrendous... More 

Was this review helpful? Yes 3
Skipton, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 24, 2013

This is the worst hotel i have every stayed at, every thing was disgusting and dirty, They should never be allowed to sell rooms in that horrible disgusting state. Rats and other vermin have left because it is that bad. The breakfast was nasty, soggy sausage, weird tasting egg bacon was ok baked beans ok, best bit was the drinks.... More 

Was this review helpful? Yes 3
UK
Top Contributor
117 reviews 117 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed November 19, 2013

Same as the recent reviews, dirty, shower was mouldy and the shower curtain was stuck together probably from lack of use. I'd guess it's used for DSS. There was no remote for the tiny TV and I made the mistake of moving it forward to press the control buttons on top - clearly the only time it had been moved... More 

Was this review helpful? Yes 2
Wigan, England, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 27, 2013 via mobile

Good points It had a free to use carpark Staff were friendly - receptionist sang for us a taxi while we got changed as we where running late The location was ideal for manchester academy where we were going for a halloween party. Bed was comfortable Room was warm Breakfast was tasty Now the negatives It was grossly over priced... More 

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Amenities