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Waterside Hotel & Leisure Club

Wilmslow Road | Didsbury, Manchester M20 5WZ, England
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Waterside Hotel & Leisure Club
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401 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for the night earlier this week for a business trip and the free wifi was great. My room had been very recently refurbished and was very nice, if a bit on the small side but that didn't really bother me. I enjoyed both the evening meal and breakfast and the staff were friendly and efficient in the... More 

Helpful?
1 Thank oliviacharig
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear oliviacharig Thank you for taking the time to write a review about your stay at the Waterside, I was particularly pleased to read you enjoyed one of our newly refurbished rooms. In regards to the reception team I am sorry you felt that you wasn't priority, I can assure you that we do try to see guests in a... More 

UK Sheffield
Level Contributor
164 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well this is a tricky review, and I review quite a lot! Is it a Hotel with a big gym? Is it a big gym with rooms or is it a coffee shop with rooms and a gym? I will break it down in to areas...... Hotel - Clean, small and not bad for the price.The bathroom needs regrouting and... More 

Helpful?
Thank James B
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear James B Thank you for your detailed review on Trip Advisor. I was intrigued to read your view on the concept of our hotel. In regards to the bedroom unfortunately it seems that you was allocated one of our un-refurbished rooms. All these rooms have now been closed down as we are currently refurbishing our last section of rooms.... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I attended swimming lessons at this venue, both myself and other mum's in other classes have to make several complaints with regards to being sworn at by members in the changing rooms and generally coming under attack. This was as a result of choosing to change my baby for swimming in the ladies instead of in the family changing rooms.... More 

Helpful?
1 Thank Lovetotravelgkl
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Lovetotravelgkl Thank you for taking the time to review us on Trip Advisor. I am sorry to read your comments and feedback on the swimming lessons. If you would like to contact me personally at the hotel I will be happy to have a chat with you. Regards Chris More 

Travelers are raving about these Manchester hotels

Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A fantastic New Year at the Waterside! A great evening, lovely food, staff were friendly and looked after us nothing was too much trouble. Hotel room was lovely and comfortable. Thanks to Chris and his staff for a fab start to 2016!

Helpful?
2 Thank Sue M
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Sue M, Thank you for taking the time to review the hotel and your visit with us on New Years Eve, the whole evening was a huge success with great comments all round. I do hope you will be able to join us for the next one. We will look forward in welcoming you back soon. Regards Chris More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel during a business trip to Manchester. Good mid-range hotel which looks like its recently been refurbished. Lots of convenient parking with on-site gym, pool etc. Booked at last minute and was accommodated no trouble. Excellent breakfast with fantastic service from host (think her name was Pearl) who was very welcoming and made special effort with dietary... More 

Helpful?
1 Thank Dynamo J
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Dynamo J, Thank you for your review on trip advisor. I was specially pleased to read your comments about Pearl, Pearl is a new member of staff with us and has settled in really well. I will pass your kind comments on to her. Kind Regards Chris More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016 via mobile

My husband and I decided to ring in the New Year and enjoy the party night. The hotel have been spending a lot of time modernising areas of the hotel and our room was proof of that. The party night was really enjoyable. Great food, great band and a great atmosphere. Breakfast the following morning was a full English breakfast... More 

Helpful?
1 Thank Samantha J
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Samantha J, Thank you for taking the time to write a review. I was really pleased to read you had an enjoyable night with us on New Years Eve. As you noticed we are modernising lots of hotel areas and are continuing to do so in 2016. We look forward in welcoming you back to us soon. Regards Chris More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 1, 2016

A brilliant night last night at the new years Dinner & Dance, Fab Live Band and Fab DJ, the food was top quality and the service was very well organised, we look forward to the next party night at the Waterside.

Helpful?
2 Thank Bob P
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Bob P, Thank you for taking the time to review the New Years Eve party on Trip Advisor. I am really pleased you had a great evening with us, the party nights at the hotel are always a huge success and receive great feedback. Keep your eye on our website for future party nights, where we will look forward... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

I stayed at The Waterside and participated in their New Years Eve celebrations and wanted to share what a wonderful experience I had! The room I was given had recently been refurbished and was lovely and clean. The hotel staff were very friendly and nothing was too much trouble, despite the hotel being very busy due to the festivities! The... More 

Helpful?
2 Thank Laura A
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Laura A, Thank you for your kind words regarding your visit to the New Years Eve Party. I am really pleased that your visit to the Waterside was a success and hope that your hangover has now gone! All the best for the new year and I would love to welcome you back to us in the near future.... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Following a visit to The Waterside with my family for Christmas Day lunch, I felt compelled to share what turned out to be a marvellous occasion. Not having visited before we were not too sure what to expect but, obviously, hopes and expectations were high. To say that they were exceeded is an understatement! The whole afternoon was extremely well... More 

Helpful?
2 Thank VernonPayne
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Vernon, Thank you so much for your review and taking the time to write it. I was really pleased to read your comments and I am happy that you and your family had a great day with us. We will certainly look forward to welcoming you back next year. Kind Regards Chris More 

2 reviews
1 of 5 stars Reviewed December 26, 2015 via mobile

I parked my car, went and checked in they wanted payment up front, nothing wrong with that. I opened the door to my room and was hit by the smell of a toilet. The room smelt of urine, I thought ok closed toilet door and opened window. Then I was hit by the smell on the bed. Even worse. The... More 

Helpful?
Thank Stewart A
Chris H, General Manager at Waterside Hotel & Leisure Club, responded to this review

Dear Stewart A, Thank you for taking the time to review us on trip advisor, I am sorry your stay did not meet your expectations. I noticed from your review that you stayed with us in June of this year, we have made some significant improvements since your stay and have completed some refurbishment's. I do hope you will consider... More 

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