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Novotel Manchester Centre

Certificate of Excellence
GreenLeadersBronze level
21 Dickinson Street, Manchester M1 4LX, England
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Novotel Manchester Centre
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1,186 Reviews from our TripAdvisor Community

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Yorkshire, England
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked via an independent site and realised I'd only booked for 1 person by mistake rather than 2 adults and 1 child. Phoned the company direct. Absolutely no problem to amend without any further cost. Room clean and modern. Very large tv. Breakfast good with plenty of choice. Was there for a meeting the next day. Facilities and lunch were... More 

Helpful?
Thank tentpole
Westhill, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just short visit. Good customer service ay reception. Rooms are clean and well furnished. I liked the shower facility but no baths. Free WiFi is a bonus and excellent speed also. Hope the morning breakfast will be a good one 😊.

Helpful?
Thank HabibChowdhury
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for one Saturday night during the Chinese New Year weekend. The hotel is modern and clean and situated next to Chinatown. Breakfast buffet was good with a selection of hot and cold food on offer. Rooms were warm, beds were comfortable, showers were good and there was very little street noise. There is a bar off the foyer... More 

Helpful?
Thank Tonycts25
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

It is always a pleasure to receive positive feedback. I will share your comments with our team in particular with the Head Housekeeper regarding the towels. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

London
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went there for new year's eve on a special discount as I am a member of Novotel reward service. Sometimes Novotels can be a little rough around the edges but not this one - good room, very clean and good service. Great choice at breakfast. The hotel's location is fantastic - it is near to everything. Manchester is a... More 

Helpful?
Thank EttyBetty
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Lancaster, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Love this hotel, location, quiet, welcoming staff. Executive rooms are brilliant, plenty of coffee, great tv and the bathroom is excellent. Beds are sooo comfy, and a lounge in bed before train home was such a treat. Looking forward to our next visit.

Helpful?
Thank Sue T
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

London, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stay in this hotel A LOT and would seriously recommend this to anyone wanting to come to Manchester. The executive suits are very well equipped with a miniature sound system, coffee machine and modern décor - you can even watch the TV though a frosted screen when having a shower if you deactivate it. The food and the staff... More 

Helpful?
Thank loulee2005
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

It is always a pleasure to receive positive feedback, I am delighted that you enjoyed our hotel and our facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing... More 

England, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Check in was quick and efficient. Room was clean and the bed was very comfy. Went for a drink in the bar, service was very good, the waitress came to our table and was very friendly. We even got to play our songs on their ipad!!! Breakfast was lovely, lots of choice. Would defiantly come again.

Helpful?
Thank mike g
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Glasgow, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great overnight at this hotel. We just had a standard room that was really good for the price. It was very big with a queen size bed and a sofa bed. There was also a 60 inch tv on the wall an iron and ironing board. The shower was great and had a separate toilet. It was spotless.... More 

Helpful?
Thank tunnocks49
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Second visit to Novotel. Standard room this time instead of executive due to very last minute booking (they had about 30 mins notice). Still very comfortable and well laid out. Staff made a real effort with my very tired and cranky 5yr old after we'd been sitting in Manchester traffic for nearly 90 minutes. The only thing I was disappointed... More 

Helpful?
Thank Nixie6
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Arranged to stay here and due to unforeseen circumstances had to rearrange my stay for the following week, which the reservations agent at the hotel was perfectly helpful and managed to do that with great service and understanding. However, before the rearranged stay I received no confirmation of the new dates, and upon emailing the reception to make sure the... More 

Helpful?
Thank Michael W
iblack, Guest Relations Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

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