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The Lowry Hotel

Certificate of Excellence
50 Dearmans Place | Chapel Wharf, Manchester M3 5LH, England
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The Lowry Hotel
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The Lowry Hotel
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1,302 reviews from our community

Traveler rating
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    331
    129
    66
    22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Sounds a bit silly but my BF and I live around the corner from the Lowry and we walk past it most days, often commenting on how nice it must be inside (and smiling at the paparazzi and gaggles of optimistic teenage girls who are sometimes to be found hanging around outside). My BF was running the Manchester marathon this... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Brilliant hotel with the most accommodating and smiley staff, they made my stay! I was at the hotel for an evening event which was very well run, the staff were extremely helpful and the service was impeccable. The rooms were well appointed but the mini bar was far too expensive -even by hotel standards. Looking forward to my next stay... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
114 reviews 114 reviews
25 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed just for one night, more for a break to use the spa snd have a bed after a night in Manchester. I frequently stay here, evrn though i live fairly local, its easier than messing with taxis. I've yet to find a nicer hotel in Manchester, the lowry is so relaxing and special. The service is fabulous and... More 

Was this review helpful? Yes 1
Fleetwood, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

We have been fortunate to stay at a number of 5* hotels and on arriving at the Lowry, we were surprised how unassuming it was. The reception staff were very friendly and helpful and this is a common theme with staff throughout our stay, the standard service is definitely 5* We upgraded to a superior room and this was perfect,... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes 1
Greater Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful hotel but the receptionist seriously needs to learn customer skills. He was very, very rude and quite frankly if we had not of already paid for our stay we would of left. I have visited this hotel many times and it was one of my favorites but I shall never visit again. I have never been so disrespected in... More 

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Top Contributor
100 reviews 100 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Firstly I would say upfront that this is a very good hotel. The levels of service at front desk and bar staff were excellent. The rooms were of a good size and the bed large and comfortable. Cleaning standards were high. It just seemed to lack the "wow" factor I have experienced in other 5 star hotels in the same... More 

Was this review helpful? Yes 1
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear David D Thank you for your recent trip advisor review and we were pleased to read that you enjoyed your stay and the hospitality you received at the Hotel. In relation to the car parking charges we do continually check the charges for other Hotels and our charges and very much in line with other similar facilities in the... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

My husband and i regularly stay at the Lowry. It is a special place for us and holds many great memories over the years. However, our most recent visit last weekend wasn't up to the standards we have come to expect. Normally staying in a suite or superior deluxe, this time only deluxe city rooms were available due to our... More 

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AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear TripAdvisor Member Thank you for your feedback and we were sorry to read that your last stay was not as good as previous stays at the Hotel. I have noted your comments about the noise from other rooms and the disappointing breakfast service and will ensure a more consistent approach for the future. We do hope that on future... More 

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first stay at The Lowry. Our room was not available until 2.30pm which was slightly inconvenient as we had booked a table at the Lowry,s restaurant for 2pm and therefore had to use the spa facilities to freshen up and change, this was not what I expected. Our lunch was very enjoyable and was good value for... More 

Was this review helpful? Yes
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear Tracey61699 Thank you for your detailed trip advisor review and we appreciate your very constructive comments regarding the service and facilities at the Hotel. We were pleased to read that you enjoyed your stay and apologise for the inconvenience you experienced with the DVD not working, the alarms being activated during your stay and the cracks you discovered on... More 

Barrow-in-Furness, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here for just the one night on Saturday 18th April 2015. So... a brief review for a brief stay. This is the best hotel we have stayed in in Manchester, and definitely up there with the best hotels we have stayed in anywhere in the UK. Bob on the door sets the tone for all... More 

Was this review helpful? Yes
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear PeeSee Thank you for your very positive comments following a recent stay at our Hotel. It is always very encouraging to receive such positive reviews and we will definitely share these comments with our team. Thanks again for taking the time to provide us with your feedback and hopefully you will have many more opportunities to visit the Hotel... More 

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here few times in the past the location of the hotel is spot on, great shops, museums and art gallery's few minutes away from the hotel. The rooms are very spaces also great views to the river. We stayed over the weekend we had few cocktails on terrace superb service with a smile, also went for dinner in... More 

Was this review helpful? Yes 3
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear Skywalker66 Thank you for your comments following a recent stay at the Hotel. We were every pleased to read your comments regarding the spacious rooms, breakfast service and the service and facilities in the Hotel. We will share your positive comments with our team. Thank you for taking the time to share your feedback. . Adrian Ellis General Manager More 

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