Stayed for one night last weekend. This is a 5 star hotel in name only I'm afraid. Don't get me wrong, there are some nice aspects but nothing at all shines to be honest. I have had more rewarding stays at airport hotels. To start, here is no wow factor at all. We paid 300£ for the night without breakfast... More

Today I took my parents for Sunday lunch and it was disappointing! I have visited previously and was very impressed. The food was good, the service was excellent but the hotel itself lacked any atmosphere and I wonder how it manages to keep it's 5 star rating. The reception area was very clinical and not very welcoming and, unfortunately, the... More

I stayed at this hotel for 1 night while visiting Manchester for a concert. The service from start to finish was second to non. The rooms where large along with one of the biggest beds I have ever seen. The breakfast in the morning was fantastic if not a little expensive but worth the money. Due to only being there... More

Stayed on Wednesday after night out. Staff friendly and efficient. The bedrooms are light, clean and airy. The double bed was massive!! However it is a shame that the shower is in the bath with plastic curtains. For a luxury hotel I would have preferred a walk in shower. The full English breakfast was was delicious and thoroughly recommended.

We recently stayed at the Lowry and had a super room and good bar service. BUT... we had a dinner date in the City Centre and tickets for Eric Clapton at the Arena. So we had time constraints. We ordered a taxi from reception, "It'll be 5 or 10 minutes." Great. After 15 minutes, no taxi. They checked, "It's round... More

We booked this hotel as we were doing the 10k run & it was one of our birthdays. The location was fabulous, perfect for walking into town - right on the doorstep of everything. The rooms were at the height of luxury with a huge bed, iPod docking station & very large windows. They were modern & functional. The only... More

Having stayed in many other hotels in Manchester including the Malmaison and Great St John St. we would have to say the Lowry is the outstanding choice. The staff always make you feel so welcome and nothing is ever too much to ask. The bar overlooks the canal and is a comfortable area to spend the afternoon, while enjoying the... More

This is our third visit and again cannot find any fault the rooms are huge for a hotel, Vegas size !! Very clean and the staff polite and friendly not snobby extremely welcoming food is five star especially room service location is the best you will find for high end of the market shopping and the MEN arena. Simply put... More

We stayed here for a work function, otherwise with room prices would have steered well clear. The rooms were large and clean, but for a 5* hotel lacked things like ipod docking stations, tea & coffee etc etc, all of which could be asked for, but would be nice for them just to be there. All the staff were great,... More